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Chili's Grill & Bar

$$
Mexican, American, Southwestern, Barbecue
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1940 N Central Expy, McKinney, TX 75070-2908
(972) 562-5012
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Dining options: Dinner

TripAdvisor Reviewer Highlights

Read all 21 reviews
Visitor rating
  • 1
    Excellent
  • 8
    Very good
  • 4
    Average
  • 6
    Poor
  • 2
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3 of 5 stars
Service was good but food has gone downhill

We stopped at our local Chili's Sunday afternoon. One order was soup and an enchilada dish and another was a chicken tostado and hard beef taco. Used to love their chicken enchilada soup. Both soups were bland and the broth of the SW enchilada soup looked at tasted like it was bulked up with... read more

3 of 5 starsReviewed March 23, 2015
FaithPrevails
,
Texas
Good for:
  • Large groups
  • Bar scene
  • Families with children
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21 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Anna
Senior Contributor
33 reviews 33 reviews
27 restaurant reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed April 12, 2015 via mobile

Service has not been great but I continued giving this location a try. I have not been in awhile so we went today. They were busy and wait time was not too bad. Once seated, I noticed the table not clean and as I ribbed with a napkin black stuff stuck to napkin. I tried to ignore and move on.... More 

Was this review helpful? Yes 1
Texas
Senior Contributor
42 reviews 42 reviews
13 restaurant reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed March 23, 2015

We stopped at our local Chili's Sunday afternoon. One order was soup and an enchilada dish and another was a chicken tostado and hard beef taco. Used to love their chicken enchilada soup. Both soups were bland and the broth of the SW enchilada soup looked at tasted like it was bulked up with corn starch. Tostado and taco was... More 

Was this review helpful? Yes
Frisco
Top Contributor
127 reviews 127 reviews
101 restaurant reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 20, 2014

Tried the Sour Cream Chicken Enchiladas filled with seasoned chicken & Monterey Jack cheese. Topped with melted 3-cheese blend, chopped cilantro & house-made corn & black bean salsa. Served with rice & black beans and was pleasantly surprised. It was really good. I also had the Crispy Chicken Tacos stuffed with crispy chicken, applewood smoked bacon, diced tomatoes & 3-cheese... More 

Was this review helpful? Yes
McKinney, Texas
Top Contributor
56 reviews 56 reviews
28 restaurant reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed August 9, 2014

The food was on par with all chilies that I have been too. The atmosphere was the same as all Chili's. The service was a little below-average but they were friendly

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Lorena, TX
Top Contributor
54 reviews 54 reviews
33 restaurant reviews
66 helpful votes 66 helpful votes
2 of 5 stars Reviewed June 19, 2014

Our waitress was very inattentive to our table, to the point she would avoid eye contact when she had to pass the table to go to kitchen. My nephew ordered chicken crispers, which comes with corn on the cob & French fries. When his plate came out there were no fries. The waitress said they were cooking them. After many... More 

Was this review helpful? Yes 2
McKinney, Texas
Senior Reviewer
9 reviews 9 reviews
6 restaurant reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 20, 2013 credit card Amex Card Member Review

It's Chili's. The new chicken sandwich with pretzel bun, fantastic! Add a cold one and you can't go wrong for a quick meal.

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McKinney, Texas
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 9, 2013

I don't really know how new their menu actually is because I haven't been there in a while, I ordered a Bacon Avocado Chicken sandwich, the one on a pretzel bun. I love avocado so I was very excited to see this. We had some appetizers which I loved and the chips and salsa is always the best! The order... More 

Was this review helpful? Yes 1
Dallas, Texas
Top Contributor
84 reviews 84 reviews
54 restaurant reviews
62 helpful votes 62 helpful votes
1 of 5 stars Reviewed August 12, 2013

For our local Chilis to be so bad at service is such a disappointment. We really want to like the place but will be traveling to Allen in the future. Waitresses seem to walk around in a daze never serving or seeing you.

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West Palm Beach, Florida
Senior Reviewer
9 reviews 9 reviews
4 restaurant reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 19, 2013

Impressed with their new menu for the Calorie Counting Conscious people! The wait staff is cheerful & prompt. The food is hot & fresh. I recommend them if you want a fast "chain" food place with good food.

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Minneapolis, Minnesota
2 reviews
5 of 5 stars Reviewed May 25, 2013

We visited McKinney twice recently and went there each time. Can't say enough about the excellent service. Great menu. Only thing I'd suggest is more local craft beers.

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Restaurant Details

Location and Contact Information

  • Address: 1940 N Central Expy, McKinney, TX 75070-2908
  • Location: United States  >  Texas (TX)  >  McKinney
  • Phone Number: (972) 562-5012

Price and Cuisine

  • Average Prices: USD 20
  • Cuisine: Mexican, American, Southwestern, Barbecue

Restaurant Characteristics

  • Good for: Large groups, Bar scene, Families with children

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?