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The Mark Restaurant

3701 South WS Young Drive, Killeen, TX 76542 (Formerly Shilo Restaurant)
(254) 247-3135
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Ranked #1 of 199 restaurants in Killeen
Price range: $10 - $15
Cuisines: Steakhouse
Dining options: Late Night
Restaurant details
Dining options: Late Night
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63 reviews from our community

85% Recommend
    50
    4
    3
    3
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 1, 2014

The first thing this place needs to do is have the signage out front changed to the proper name of "The Mark" Had we wanted to leave the hotel for dinner we would not have had the pleasure of eating here. The wait staff is beyond exceptional! We were served by Mrs. Patricia tonight and my drink never hit bottom.... More

Was this review helpful? Yes 1
ShiloHotels, Assistant Director of Restaurant Operations at The Mark Restaurant, responded to this review

scott h, Thank you for taking the time to leave this great review! We appreciate the feedback and positive words left about Patricia and Doug. We have been having some discussion about the name of the restaurant and the conflicting signage. Hopefully we have a solution found soon. I will be sure to share your comments with the rest of... More

Killeen, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 30, 2014

On July 25 we had the De Santiago rehersal dinner here and we where very impressed. Michael greeted us early in the day and walked the room with us to make sure the set up was what we where expecting. Everything was perefect. The event was amazing and I would recommend Michael and his team to everyone for their banquet... More

Was this review helpful? Yes 1
ShiloHotels, Assistant Director of Restaurant Operations at The Mark Restaurant, responded to this review

Chris I, Thank you for taking the time to share your recent banquet experience. I'm glad that Michael was able to help make the De Santiago rehearsal dinner such a success. I would also like to thank you for recommending him and the Killeen team to others for banquet events. We appreciate and are grateful for your kind words. Thank... More

Longview, Texas
Senior Contributor
32 reviews 32 reviews
25 restaurant reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 28, 2014

I had some nachos from this restaurant when I stayed in the hotel. They steak was okay on them but the chips were stale and the sauce was not very good. I had grilled chicken on another occasion and it was overcooked.

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ShiloHotels, Assistant Director of Restaurant Operations at The Mark Restaurant, responded to this review

mike w, I'm very sorry that you were disappointed in the nachos at our Killeen restaurant. This is usually one of our best selling items that people are generally impressed with, so its extremely disappointing that they were not prepared correctly for you. I have already spoken to the Killeen chef about your review and he is addressing the nacho... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 28, 2014

Chanelle was so pleasant and so nice she was a bright and shinning face made my day and Stacy the bartender was very nice too

Was this review helpful? Yes 1
ShiloHotels, Assistant Director of Restaurant Operations at The Mark Restaurant, responded to this review

Kimberly L, Thank you for taking the time to submit this review and mention the friendly service provided by Chanelle and Stacy. Please visit us again soon! Thank you, Laura Acton Assistant Director Restaurant Operations More

Killeen
1 review
5 of 5 stars Reviewed July 23, 2014 via mobile

Went to The Mark tonight for dinner with my husband and it was AMAZING! The staff were all very friendly (I wish I could remember our waitress' name...started with a Ch? She was so fun!) and the food was delicious with very generous portion sizes! Also, the bartender knows her stuff! The prime rib nachos are to die for! Quite... More

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ShiloHotels, Assistant Director ofRestaurant Operations at The Mark Restaurant, responded to this review

Sara M, Thank you for sharing this review! I believe your server during your visit was Chanelle. I will be sure to thank her for making your visit so enjoyable. I agree, the Prime Rib Nachos are absolutely amazing. I always look forward to my travels to Killeen because of that appetizer! Thank you again for sharing this review and... More

Killeen, Texas
1 review
5 of 5 stars Reviewed July 17, 2014 via mobile

Tim, Courtney, and Patricia were awesome! We stopped by on a Thursday for a couple of drinks & appetizers and were pleasantly surprised! Courteous and friendly staff!!

Was this review helpful? Yes
ShiloHotels, Assistant Director of Restaurant Operations at The Mark Restaurant, responded to this review

Norma P, Thank you so much for sharing this wonderful review, especially for including the great service provided by Tim, Courtney and Patricia. We hope that you will visit us again soon! Thank you, Laura Acton Assistant Director Restaurant Operations More

Houston
2 reviews
5 of 5 stars Reviewed July 5, 2014 via mobile

Good food for a good price and great people make this a great place to visit. Tim and Patricia maintain a great atmosphere to relax and have a good time.

Was this review helpful? Yes
ShiloHotels, Assistant Director of Restaurant Operations at The Mark Restaurant, responded to this review

Ronald F, We are pleased to hear that you had such an enjoyable experience when visiting our Killeen location. I'm also happy to hear that Patricia and Tim were able to contribute to your visit. We hope that you choose to visit us again soon! Thank you, Laura Acton Assistant Director Restaurant Operations More

hopkinsville
Contributor
11 reviews 11 reviews
10 restaurant reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 5, 2014

Patricia and Tim are awesome! Had a great time in cigar room. Food is good, sweet potatoes are fabulous...can't wait to go back!

Was this review helpful? Yes
ShiloHotels, Assistant Director of Restaurant Operations at The Mark Restaurant, responded to this review

mel40Hopkinsville, I would like to thank you for taking the time to submit the excellent review. We appreciate all feedback, especially when it recognizes our staff for doing a great job! I will be sure to thank Patricia and Tim for providing you great service when you visited our cigar room. We hope you visit us again soon! Thank you,... More

Killeen, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 30, 2014

I have been a regular customer for about 3 or 4 years. The food & drinks are well worth the short ride from my house. I have come to call some of the staff there family. Tim & Courtney are two of most awesome bartenders. I am always greeted like I am family and that makes someone like me return... More

Was this review helpful? Yes 1
ShiloHotels, Assistant Director of Restaurant Operations at The Mark Restaurant, responded to this review

Fred P, First, I would like to thank you for being a loyal customer for the past 3-4 years. Our Killeen team works very hard to provide great customer service and I will be sure to thank Tim & Courtney for making sure you are always taken care of. Thank you again! Laura Acton Assistant Director Restaurant Operations More

Killeen, Texas, United States
Senior Contributor
28 reviews 28 reviews
13 restaurant reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed June 29, 2014

The food is expensive and not good for what you get. For those prices I would have expected far better! It used to be a different restaurant and that one was delicious but since it changed to The Mark the quality has drastically decreased

Was this review helpful? Yes
ShiloHotels, Assistant Director of Restaurant Operations at The Mark Restaurant, responded to this review

Laura S, I'm very sorry to hear your disappointment about our restaurant in Killeen. Our Killeen team has worked very hard in the last 5 months to improve food quality and service and I'm very sorry your visit did not reflect the improvements that have been made. If you would be willing to visit us again, I'm positive that we... More

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