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Chick-fil-A

American, Fast Food
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23860 Westheimer Pkwy, Katy, TX 77494-3609
281-395-1114
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Dining options: Breakfast, Dinner, Takeout

TripAdvisor Reviewer Highlights

Read all 31 reviews
Visitor rating
  • 18
    Excellent
  • 5
    Very good
  • 5
    Average
  • 1
    Poor
  • 2
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
THE best chicken sandwich!

Every time I get one of there chicken sandwiches, it's eaten in seconds (and I'm a slow eater). Love this place!

4 of 5 starsReviewed November 11, 2015
kpaul1285
,
Katy, Texas
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31 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
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Houston, Texas
Level Contributor
146 reviews
95 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed November 13, 2015 via mobile

I finally was able to actually get in the Chic-Fil-A! I the chicken salad was great! All of the staff was very friendly! Exceptional customer service! Great meal at a great price!

Helpful?
Thank Haden L
Katy, Texas
Level Contributor
98 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed November 11, 2015

Every time I get one of there chicken sandwiches, it's eaten in seconds (and I'm a slow eater). Love this place!

Helpful?
Thank kpaul1285
Katy, Texas
Level Contributor
66 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed October 21, 2015

I took a late lunch to avoid the lunch crowd. Unfortunately, I think I was given the leftovers from the lunch crowd. My waffle fries were cold and then only small pieces. Not very appetizing. It will be a long time before I come back.

Helpful?
Thank Heather B
Houston, Texas
Level Contributor
448 reviews
144 restaurant reviews
common_n_restaurant_reviews_1bd8 179 helpful votes
4 of 5 stars Reviewed August 10, 2015 via mobile

The place was packed but the service was impeccable and the food choices more varied and far tastier than I expected from 'fast food'. They are very family friendly and their facilities for kids were I impressive, I can see why my daughter is able to manage with three small children and no disasters, well done to ChickFilA!

Helpful?
Thank KLsWanderlust
Katy, Texas
Level Contributor
20 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed August 1, 2015 via mobile

These folks are just top notch. No special request is ever too much for them. Every single employee is polished and professional. You can hear the smile in their voice when you order. The other fast food joints can take a page out of their lesson book when they train.

Helpful?
Thank jydnic
Longview, Texas
Level Contributor
150 reviews
86 restaurant reviews
common_n_restaurant_reviews_1bd8 106 helpful votes
5 of 5 stars Reviewed June 10, 2015

This is about as good as it gets fast food wise, Chick-fil-A is where McDonalds was 25 years ago with smiling well trained youngsters with actual manners to take your orders, fresh fast food, and a clean environment in which to consume your meal. Is it fancy? No, if you want that go to the pseudo casual dining fast food... More 

Helpful?
Thank texmarc
Texas
Level Contributor
51 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed March 12, 2015

The location on Pin Oak is very nice. The people are always pleasant and happy. The food is always hot and fresh. The only draw back for this location is the parking lot. It is very hard to get to the drive thru with all the cars so they have to have someone directing traffic. Other than that I would... More 

Helpful?
Thank PLM
Level Contributor
75 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed July 3, 2013

I lived in Texas for two years and continued to hear about this food chain and how delicious the food is, and I have witnessed the long drive through lines when I pass by, but I only recently visited with out of town visitors. The menu is typical fast food, which I do not eat, but I did find alternative... More 

Helpful?
Thank 2zocean
Richmond, Texas
Level Contributor
11 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 22, 2013

This chick has style, taste, and cheerful helpers that will keep you coming back for more. This fast food chain also offer a healthier choices that taste great.

Helpful?
Thank Kathydmw
texas
Level Contributor
158 reviews
112 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed March 13, 2013

Clean, fast, efficient. Food OK. Friendly people work here and management on the job. It is what it is. One problem they have is their drive in blocks the driveway and especially people who park and are unable to get out of the parking places because of the drive thru line.

Helpful?
Thank dewTexas

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Restaurant Details

Location and Contact Information

  • Address: 23860 Westheimer Pkwy, Katy, TX 77494-3609
  • Location: United States  >  Texas (TX)  >  Texas Gulf Coast  >  Katy
  • Phone Number: 281-395-1114

Price and Cuisine

  • Cuisine: American, Fast Food

Restaurant Characteristics

  • Good for: Families with children

Questions & Answers

Questions? Get answers from Chick-fil-A staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?