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Chick-fil-A

American, Fast Food
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23860 Westheimer Pkwy, Katy, TX 77494-3609
281-395-1114
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TripAdvisor Reviewer Highlights

Read all 27 reviews
Visitor rating
  • 16
    Excellent
  • 4
    Very good
  • 5
    Average
  • 0
    Poor
  • 2
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    4 of 5 stars
Busy, for a reason

The place was packed but the service was impeccable and the food choices more varied and far tastier than I expected from 'fast food'. They are very family friendly and their facilities for kids were I impressive, I can see why my daughter is able to manage with three small children and no... read more

4 of 5 starsReviewed August 10, 2015
KLsWanderlust
,
Houston, Texas
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27 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Houston, Texas
Level Contributor
318 reviews
106 restaurant reviews
common_n_restaurant_reviews_1bd8 155 helpful votes
4 of 5 stars Reviewed August 10, 2015

The place was packed but the service was impeccable and the food choices more varied and far tastier than I expected from 'fast food'. They are very family friendly and their facilities for kids were I impressive, I can see why my daughter is able to manage with three small children and no disasters, well done to ChickFilA!

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Katy, Texas
Level Contributor
17 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed August 1, 2015

These folks are just top notch. No special request is ever too much for them. Every single employee is polished and professional. You can hear the smile in their voice when you order. The other fast food joints can take a page out of their lesson book when they train.

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Longview, Texas
Level Contributor
148 reviews
83 restaurant reviews
common_n_restaurant_reviews_1bd8 101 helpful votes
5 of 5 stars Reviewed June 10, 2015

This is about as good as it gets fast food wise, Chick-fil-A is where McDonalds was 25 years ago with smiling well trained youngsters with actual manners to take your orders, fresh fast food, and a clean environment in which to consume your meal. Is it fancy? No, if you want that go to the pseudo casual dining fast food... More 

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Texas
Level Contributor
38 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed March 12, 2015

The location on Pin Oak is very nice. The people are always pleasant and happy. The food is always hot and fresh. The only draw back for this location is the parking lot. It is very hard to get to the drive thru with all the cars so they have to have someone directing traffic. Other than that I would... More 

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Level Contributor
66 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed July 3, 2013

I lived in Texas for two years and continued to hear about this food chain and how delicious the food is, and I have witnessed the long drive through lines when I pass by, but I only recently visited with out of town visitors. The menu is typical fast food, which I do not eat, but I did find alternative... More 

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Richmond, Texas
Level Contributor
11 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 23, 2013

This chick has style, taste, and cheerful helpers that will keep you coming back for more. This fast food chain also offer a healthier choices that taste great.

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texas
Level Contributor
143 reviews
102 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed March 13, 2013

Clean, fast, efficient. Food OK. Friendly people work here and management on the job. It is what it is. One problem they have is their drive in blocks the driveway and especially people who park and are unable to get out of the parking places because of the drive thru line.

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Katy, Texas
Level Contributor
13 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 29, 2013

The food at Chick-Fil-A is always delicious. And I LOVE their lemonade. They are always busy at lunch time with long lines, but they usually move really fast, so don't let that deter you.

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Houston, Texas
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 28, 2013

Always quality, hot and fresh food. Reliable, excellent and friendly service. They also handle heavy traffic very effectively.

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Houston, Texas
Level Contributor
1 review
1 of 5 stars Reviewed December 20, 2012

owners of hate the people who own this comany hate people that are not like them so i do not and will not eat there food

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Restaurant Details

Location and Contact Information

  • Address: 23860 Westheimer Pkwy, Katy, TX 77494-3609
  • Location: United States  >  Texas (TX)  >  Texas Gulf Coast  >  Katy
  • Phone Number: 281-395-1114

Price and Cuisine

  • Cuisine: American, Fast Food

Questions & Answers

Questions? Get answers from Chick-fil-A staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?