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Joe's Crab Shack

$$$
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20100 Highway 59 N, Humble, TX 77338-2408
281-540-7509
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TripAdvisor Reviewer Highlights

Read all 31 reviews
Visitor rating
  • 9
    Excellent
  • 4
    Very good
  • 7
    Average
  • 4
    Poor
  • 7
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
    Atmosphere
    2.5 of 5 stars
Highs and Lows

We sat for 16 minutes and no one noticed us. I called for the manager and he was very helpful and apologized gave us a great waitress and a rush was put on our food. So great save with fantastic effort. Just wish the staff was more attentive.

3 of 5 starsReviewed April 27, 2015
Charles V
Good for:
  • Families with children
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31 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Top Contributor
254 reviews 254 reviews
148 restaurant reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed April 27, 2015

We sat for 16 minutes and no one noticed us. I called for the manager and he was very helpful and apologized gave us a great waitress and a rush was put on our food. So great save with fantastic effort. Just wish the staff was more attentive.

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Austin, Texas
Senior Contributor
29 reviews 29 reviews
14 restaurant reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed April 21, 2015

Yes Joe's is a chain and not all chain's are the same.Although I have been to several Joe's Crab, in Austin Boissier City and Tampa I found the one in Humble pretty darn good.It takes a tiny bit longer for your meal but it was worth the wait.The food was better , fresher and hotter than others I have visited... More 

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1 review
1 of 5 stars Reviewed February 18, 2015

Disappointed.. sat for 10 minutes. No service, no "hey, we will be right with you," nothing. We got up to walk out and i was stared at with disbelief by the 2 hostesses and the manager... still nothing. No "im sorry", no "let me get you drinks. The absolute worst treatment of customers is to ignore them. Wont be back...... More 

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Placentia, CA
Top Contributor
230 reviews 230 reviews
139 restaurant reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed November 28, 2014

Texas warmth. Friendly waitress, very attentive to our needs. Clam chowder, crab stuffed shrimp, ceasar salad. All delicious and fresh. Highly recommended.

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1 review
1 of 5 stars Reviewed November 2, 2014

We stopped by on a whim after church one Sunday. Big mistake. It was about 2pm and the restaurant had maybe 4 - 5 tables of guests. The place wasn't busy at all. There was 5 of us, 2 adults and 3 and 3 kids. The hostess sat us at a table. We sat there for almost 10 mins and... More 

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Dayton, Texas
Top Contributor
80 reviews 80 reviews
38 restaurant reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 24, 2014

Kassie is the BEST. She's the best waitress @ Joe's. The food was great and so was the customer service. Thanks guys for making my husband laugh and for making the night fun. Great food and a great time, who could ask for anything more.

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Lake Charles, Louisiana
Top Contributor
106 reviews 106 reviews
43 restaurant reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed September 23, 2014

My Wife and I and our good friend travelled to Houston on a golf trip. We were staying in Humble and decided to eat supper at Joes Crab Shack. First off, as my Wife was snapping a few pictures outside, two well dressed men standing near by offered to take a picture of us together. This started us talking. It... More 

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Alto
Contributor
14 reviews 14 reviews
6 restaurant reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 11, 2014 credit card Amex Card Member Review

The food was fresh and fabulous! My son and grandson devoured two buckets of snow crab, while my fries smothered in a luscious crab mixture was more than I could finish. Naturally I managed to finish them the next day for lunch. We all three went on our way full and happy! The prices are a bit high, but well... More 

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1 review
2 of 5 stars Reviewed August 31, 2014

Upon entering the door, No eye contact with the hostess. No fake smile or a decent greeting. Just a disgusted look. Walk through... while being seated right off the get go.. the staff wad already wrapping up to leave with 2 hours to go. Even though it appears they were cleaning or waiting for the boyfriends we passed outside. The... More 

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Senior Contributor
47 reviews 47 reviews
47 restaurant reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 24, 2014

Not too bad. Children load and uncontrollable but that's not the management's fault. Fish and chips good. Service, well average would be nice.

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Restaurant Details

Location and Contact Information

  • Address: 20100 Highway 59 N, Humble, TX 77338-2408
  • Location: United States  >  Texas (TX)  >  Texas Gulf Coast  >  Humble
  • Phone Number: 281-540-7509

Price and Cuisine

  • Average Prices: USD 21 - 30
  • Cuisine: Seafood

Restaurant Characteristics

  • Good for: Families with children

Questions & Answers

Questions? Get answers from Joe's Crab Shack staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?