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The Cheesecake Factory

#167 of 7,364 Restaurants in Houston
Certificate of Excellence
$$$
Great Uptown
International, Dessert, Eclectic
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5015 Westheimer Rd, Ste 3406, Houston, TX 77056-5610
713-840-0600
Website
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Good for:
Families with children
Large groups

TripAdvisor Reviewer Highlights

Read all 583 reviews
Visitor rating
  • 250
    Excellent
  • 198
    Very good
  • 83
    Average
  • 27
    Poor
  • 25
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
slow service but good food and great cheesecake

the cheesecake factory consistently has great food, huge portions, and wonderful cheesecake. there is also free delicious sourdough and wheat bread what is also consistent is the long wait time plus the slow service

4 of 5 starsReviewed March 29, 2015
0504Traveller
,
Kenner, Louisiana
Good for:
  • Families with children
  • Large groups
  • Breakfast/Brunch
  • Reservations
  • Delivery
  • Late Night
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583 Reviews from our TripAdvisor Community

Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Houston, Texas
Senior Contributor
42 reviews 42 reviews
24 restaurant reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed March 30, 2015 NEW

We had a birthday party reservation (15 people total) on March 22, 2015, we arrived at noon and we were told to wait 1 hour to be seated. We waited and waited, every time we asked how much longer the wait will be, we were told just a couple of minutes you guys are a really big party and since... More 

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Kenner, Louisiana
Top Contributor
88 reviews 88 reviews
41 restaurant reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed March 29, 2015 NEW

the cheesecake factory consistently has great food, huge portions, and wonderful cheesecake. there is also free delicious sourdough and wheat bread what is also consistent is the long wait time plus the slow service

Was this review helpful? Yes
The Hague, The Netherlands
Top Contributor
595 reviews 595 reviews
252 restaurant reviews
424 helpful votes 424 helpful votes
5 of 5 stars Reviewed March 27, 2015 NEW

Popular dining place with extensive menu and conveniently close to the mall. Their key lime pie is unsurpassed. Outdoor seating appears to be consistenly discouraged for some reason.

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Lake Charles, Louisiana
Senior Contributor
40 reviews 40 reviews
27 restaurant reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 25, 2015

On our visit to the Cheesecake Factory, I tried the Kobe beef burger. This was my first time ever to try kobe and it definitely lived up to its reputation! !! I wish I knew how to better describe it besides delicious...but there are just no words! I took one bite and told my husband..."I think I'm gonna cry". It... More 

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Austin, Texas
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed March 24, 2015

The main plus here was that we had 8 in our party and only waited about 10 minutes. We were told it would be about 20, maybe 30 and with 3 kids in the party I was iffy about staying but so glad we did. The meal was delicious! Portions are quite large. My meat and potatoes eating husband and... More 

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London
Contributor
12 reviews 12 reviews
8 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 20, 2015

i came by just for dessert and i loved it. they serve big pieces of cake and you have a lot of options to choose, that's difficult by the way. coffee is great and the service is fast and friendly i can't give an excellent rate to this place because i didn't try the food, but they looked really tasty

Was this review helpful? Yes
Senior Contributor
26 reviews 26 reviews
13 restaurant reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 19, 2015

Ate here three times this week. Every time food and service were excellent. Ordered a chopped salad tonight and the other and shrimp soft tacos last night. All from healthy choice menu and really delicious. Nicole is my server tonight and she's outstanding.

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Houston, Texas
Senior Contributor
31 reviews 31 reviews
23 restaurant reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 17, 2015 via mobile

We decided to have a late lunch at Rhe Cheesecake Factory in Memorial City on a Friday. Chagrined to find a 30 minute waiting period at 1:00 pm. Worth the wait though! We were seated on the patio- which was quite nice even though it was cold & rainy- the screens & outdoor heaters made it pleasant- much quieter than... More 

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Cairo, Egypt
Senior Contributor
21 reviews 21 reviews
12 restaurant reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 17, 2015 via mobile

My husband and I are frequently visit Houston, Texas for business. We always stay at the uptown-galleria area. Cheesecake factory-galleria is one of the restaurants that we go to regularly for lunch. Always loved the salad & drink for lunch, there. The atmosphere is fun and lively. Cheesecake as dessert, is always delicious. This Sunday night fen 15th, we went... More 

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Reviewer
5 reviews 5 reviews
4 restaurant reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 15, 2015

Too many people in a Saturday night. We went there just to have a quick lunch with my children. Wait of about 35 minutes, food was good but the noise was terrible. Difficult to think about anything...

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Restaurant Details

Location and Contact Information

  • Address: 5015 Westheimer Rd, Ste 3406, Houston, TX 77056-5610
  • Location: United States  >  Texas (TX)  >  Texas Gulf Coast  >  Houston>  > Great Uptown
  • Neighborhood: Great Uptown
  • Phone Number: 713-840-0600

Price and Cuisine

  • Average Prices: USD 0 - 30
  • Cuisine: International, Dessert, Eclectic

Restaurant Characteristics

  • Good for: Families with children, Large groups

Questions & Answers

Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?