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El Chaparral Mexican

Certificate of Excellence
Mexican, Southwestern
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15103 Bandera Rd, Helotes, TX 78023-3724
+1 210-695-8302
Website
Today
11:00 am - 10:00 pm
Closed now
See all hours
Hours:
Sun 8:00 am - 9:00 pm
Mon - Fri 11:00 am - 10:00 pm
Sat 8:00 am - 10:00 pm
Dining options: Breakfast/Brunch, Reservations
Description: Three decades and two generations of experience and passion go into every...
Three decades and two generations of experience and passion go into every smiling face and mouth-watering bite that make-up El Chaparral. Our family history is etched into everything we do. In 1972, our parents, Charlie and Mary Garcia, followed their dream to a small eatery in Helotes, Texas.
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TripAdvisor Reviewer Highlights

Read all 108 reviews
Visitor rating
  • 62
    Excellent
  • 30
    Very good
  • 8
    Average
  • 5
    Poor
  • 3
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    4.5 of 5 stars
Always a great place for Tex-Mex

El Chap, as we locals call it, is a home town favorite. Even on a Thursday night at 5:30 there is a pretty good crowd enjoying the food. I think one of the best parts of the meal is the bean soup. The flavor is great with just the right amount of spicy punch. What a great way to begin... read more

4 of 5 starsReviewed March 22, 2015
Bruski21
,
San Antonio, Texas
Good for:
  • Breakfast/Brunch
  • Reservations
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108 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
San Antonio, Texas
Contributor
12 reviews 12 reviews
6 restaurant reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 22, 2015

El Chap, as we locals call it, is a home town favorite. Even on a Thursday night at 5:30 there is a pretty good crowd enjoying the food. I think one of the best parts of the meal is the bean soup. The flavor is great with just the right amount of spicy punch. What a great way to begin... More 

Was this review helpful? Yes
Gabe M, Owner at El Chaparral Mexican, responded to this review

Stop by Helotes any time! We love our locals, but there's always room for visitors, too. It's great to hear that your shrimp relleno and combination plate made for an excellent meal (sorry about that one piece -- we'll do our best to iron out every last flaw next time). Your continued support means a lot to us, and I... More 

San Antonio, Texas
1 review
1 of 5 stars Reviewed March 17, 2015

Saturday March 14, 2015, El Chaparral Helotes was busy, parking was limited but we decided to wait for a table anyway. Food was good as always, but we were disappointed with the indifference displayed concerning the women's restroom. Only 1 stall was operational, 2 were closed off, the line of women was into the dining room and no one was... More 

Was this review helpful? Yes
Gabe M, Owner at El Chaparral Mexican, responded to this review

Please accept my apologies, Juan. I know it's frustrating when the bathrooms are out of service, and I'm sorry our maintenance issues coincided with your visit -- rest assured that we're working to fix everything as fast as possible. As a regular guest, you know that incidents like this are the exception rather than the rule. I appreciate your feedback,... More 

San Antonio, texas
Senior Contributor
48 reviews 48 reviews
31 restaurant reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed March 17, 2015

Great outdoor area with small playground/area for kids. Good drinks, the food is ok & the service is good. Pricey for mexican food. We continue to come here because it's convenient & we always have a great time.

Was this review helpful? Yes
Gabe M, Owner at El Chaparral Mexican, responded to this review

Great to hear from you! It puts a smile on my face knowing that your family can always count on us for a fun night out. Let us know if you'd like suggestions for your next order -- we'd be happy to find you something you'll agree is worth every penny. Hope you'll be able to visit us again soon!... More 

Reviewer
4 reviews 4 reviews
4 restaurant reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 15, 2015 via mobile

We had heard great things about this place from a friend and thought we would give it a shot. Called ahead of time to check on wait, and was told 20 mins for a party of 2, so we proceeded to the restaurant. Upon arriving we were again told 20 to 30 mins for the wait time (Saturday evening about... More 

Was this review helpful? Yes
Gabe M, Owner at El Chaparral Mexican, responded to this review

Please accept my sincere apologies -- it's disappointing to think your first visit didn't live up to our reputation. While it can be difficult to pinpoint an exact wait time on a busy Saturday night, I certainly understand why you'd be frustrated with the longer delays -- we'll do our best to provide our guests with more accurate waiting info... More 

Dallas, Texas
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed March 10, 2015

This place has great Mexican food but the service is terrible! Was in town for a few days and went to this place on 2 separate trips. Both times was very slow service!! Plus they nickel and dime you for everything. $5.50 for a kids meal and the hamburger was the smallest thing I have ever seen. Will not be... More 

Was this review helpful? Yes
Gabe M, Owner at El Chaparral Mexican, responded to this review

I'm sorry you weren't impressed with your visit, Heath, although I'm surprised you found our prices so unreasonable. We aren't used to hearing that our portions are too small, and $5.50 is a perfectly fair price for a kids meal. As for your service, it's not uncommon for us to be a little slower during our busy hours, but we'll... More 

Orlando, Florida
Senior Contributor
43 reviews 43 reviews
30 restaurant reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 31, 2015

Went for dinner and had a wonderful experience. While it was a weekday and a bit slow one could easily see the potential for an even better time when music is playing outside or things were a bit more vibrant crowd-wise. The food was fresh, served hot and attractively and the service was very attentive. Clean and well decorated it... More 

Was this review helpful? Yes
Gabe M, Owner at El Chaparral Mexican, responded to this review

It was wonderful to meet you, Scott! It's great to know you enjoyed the best experience we have to offer. I hope you'll have the chance to visit us again during summer -- if you think our margaritas are great now, you should try them on a warm summer day. All the best, Carlos Owner More 

Houston, Texas
Senior Contributor
29 reviews 29 reviews
17 restaurant reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 26, 2015

If you can find a parking spot at this enormously popular restuarant a few miles north of FM1604 on Bandera, it is worth going in and being treated to excellent Tex-Mex prepared with fresh ingredients and plenty of choices, including multiple options for side dishes. The food was delicious and portions generous. I enjoyed Juan's Chicken Enchiladas with cilantro cream... More 

Was this review helpful? Yes
Gabe M, Owner at El Chaparral Mexican, responded to this review

Thanks for making the trip out to see us! I know our dining floor can be a little busy and crowded at times, but I hope you'll agree that the food and service more than make up for any small discomforts. I'm glad you enjoyed your enchiladas, and I especially appreciate your feedback about our team -- it's great to... More 

San Antonio, Texas
Top Contributor
555 reviews 555 reviews
445 restaurant reviews
197 helpful votes 197 helpful votes
4 of 5 stars Reviewed January 17, 2015

Meep! Meep! Out of the way boys! I'm following the roadrunner to a hacienda on the hill to get some mighty fine tex-mex. Not too far past the place for some weekend boot scootin' at Floore's Country Store, El Chap sits in the picturesque rolling hills of Helotes on Bandera Highway. Jose's Special with enchiladas, tamale, crispy taco, guacamole, rice... More 

Was this review helpful? Yes
Gabe M, Owner at El Chaparral Mexican, responded to this review

The coyote's not taking us down anytime soon, friend. It's good to hear that our Queso de Mar was just as exciting as the nachos -- both these courses and Jose's Special are ready whenever you are. We appreciate your continued support, and we look forward to seeing you again soon. If there's anything we can do to improve your... More 

San Antonio, Texas
Top Contributor
227 reviews 227 reviews
166 restaurant reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed January 16, 2015

This was the first place I worked at when we moved here to Texas in 1979. I bought my first car with the money I made waitressing. So it has a lot of memories for me when I visit. It was a lot smaller then, and the food was much better. I was sad to see that the quality over... More 

Was this review helpful? Yes
Gabe M, Owner at El Chaparral Mexican, responded to this review

Thanks so much for the fond memories -- it's a shame you don't feel that we've lived up to our old glory. Our team is very proud of how far the restaurant has come since the '70s, and it's disappointing to think that some associate our growth with a drop in quality. We're sorry your cheese enchiladas were under par... More 

Lebanon, Indiana
Senior Contributor
30 reviews 30 reviews
14 restaurant reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 27, 2014

Every time we visit San Antonio we come here to eat at least a couple times! The food is awesome and reasonably priced! I love the Helotes delight and fajitas!

Was this review helpful? Yes
Gabe M, Owner at El Chaparral Mexican, responded to this review

Thanks for making us a regular San Antonio stop! It's great to hear that our fajitas, Helotes Delight, and more make for a satisfying, cost-effective meal. We appreciate your support, and we look forward to your next visit! Best wishes, Carlos Owner More 

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Restaurant Details

Location and Contact Information

  • Address: 15103 Bandera Rd, Helotes, TX 78023-3724
  • Location: United States  >  Texas (TX)  >  Helotes
  • Phone Number: +1 210-695-8302

Price and Cuisine

  • Cuisine: Mexican, Southwestern

Description

Three decades and two generations of experience and passion go into every smiling face and mouth-watering bite that make-up El Chaparral. Our family history is etched into everything we do. In 1972, our parents, Charlie and Mary Garcia, followed their dream to a small eatery in Helotes, Texas.
Open Hours
Sunday
8:00 am - 9:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 10:00 pm
Saturday
8:00 am - 10:00 pm

Questions & Answers

Questions? Get answers from El Chaparral Mexican staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?