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El Chaparral Mexican

Certificate of Excellence
Mexican, Southwestern
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15103 Bandera Rd, Helotes, TX 78023-3724
+1 210-695-8302
Website
Today
11:00 am - 10:00 pm
Open now
See all hours
Hours:
Sun 8:00 am - 9:00 pm
Mon - Fri 11:00 am - 10:00 pm
Sat 8:00 am - 10:00 pm
Dining options: Breakfast/Brunch, Reservations
Description: Three decades and two generations of experience and passion go into every...
Three decades and two generations of experience and passion go into every smiling face and mouth-watering bite that make-up El Chaparral. Our family history is etched into everything we do. In 1972, our parents, Charlie and Mary Garcia, followed their dream to a small eatery in Helotes, Texas.
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TripAdvisor Reviewer Highlights

Read all 111 reviews
Visitor rating
  • 63
    Excellent
  • 31
    Very good
  • 9
    Average
  • 5
    Poor
  • 3
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    4.5 of 5 stars
Some Like It Hot!

Some like it hot! Temperature of the food that is. Not that I don't like a good bit of spicy heat to my Mexican food too; but, for some foods such as enchiladas, the temperature at which the food is served can make all the difference in the world with how the food tastes. And they usually do... read more

5 of 5 starsReviewed April 25, 2015
OmniEpicurean
,
San Antonio, Texas
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111 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
San Antonio, Texas
Top Contributor
566 reviews 566 reviews
456 restaurant reviews
203 helpful votes 203 helpful votes
5 of 5 stars Reviewed April 25, 2015 NEW

Some like it hot! Temperature of the food that is. Not that I don't like a good bit of spicy heat to my Mexican food too; but, for some foods such as enchiladas, the temperature at which the food is served can make all the difference in the world with how the food tastes. And they usually do it right... More 

Was this review helpful? Yes
San Antonio, Texas
Senior Reviewer
10 reviews 10 reviews
10 restaurant reviews
4 of 5 stars Reviewed April 18, 2015

I've been a customer of the El Chaparral in Helotes for many years. I'm very picky when it comes to Mexican food and I love their food. Gabe called me his "secret shopper" because I love the place and have shared my experiences in his restaurant with him from time to time. I'm not able to go there as much... More 

Was this review helpful? Yes
Gabe M, Owner at El Chaparral Mexican, responded to this review

Please accept my apologies, Judy. It sounds like there was some miscommunication at the bar this time, and I'm very sorry to think it might have ruined your daughter's birthday. I'll be sure to speak with our bar staff about this matter, and I hope you'll agree that incidents like this are the exception to the rule. I look forward... More 

Jourdanton, Texas
Senior Contributor
36 reviews 36 reviews
29 restaurant reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 4, 2015

Best part of this meal was the service and the free three bites of beans given when you order. I have a family of five and am always looking for a good value, good meal. This is not the place for value. We all had enchiladas and they were tough and rubbery. Best thing on the plates was the retried... More 

Was this review helpful? Yes 1
San Antonio, Texas
Contributor
13 reviews 13 reviews
7 restaurant reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 22, 2015

El Chap, as we locals call it, is a home town favorite. Even on a Thursday night at 5:30 there is a pretty good crowd enjoying the food. I think one of the best parts of the meal is the bean soup. The flavor is great with just the right amount of spicy punch. What a great way to begin... More 

Was this review helpful? Yes
Gabe M, Owner at El Chaparral Mexican, responded to this review

Stop by Helotes any time! We love our locals, but there's always room for visitors, too. It's great to hear that your shrimp relleno and combination plate made for an excellent meal (sorry about that one piece -- we'll do our best to iron out every last flaw next time). Your continued support means a lot to us, and I... More 

San Antonio, Texas
1 review
1 of 5 stars Reviewed March 17, 2015

Saturday March 14, 2015, El Chaparral Helotes was busy, parking was limited but we decided to wait for a table anyway. Food was good as always, but we were disappointed with the indifference displayed concerning the women's restroom. Only 1 stall was operational, 2 were closed off, the line of women was into the dining room and no one was... More 

Was this review helpful? Yes
Gabe M, Owner at El Chaparral Mexican, responded to this review

Please accept my apologies, Juan. I know it's frustrating when the bathrooms are out of service, and I'm sorry our maintenance issues coincided with your visit -- rest assured that we're working to fix everything as fast as possible. As a regular guest, you know that incidents like this are the exception rather than the rule. I appreciate your feedback,... More 

San Antonio, texas
Top Contributor
50 reviews 50 reviews
33 restaurant reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed March 17, 2015

Great outdoor area with small playground/area for kids. Good drinks, the food is ok & the service is good. Pricey for mexican food. We continue to come here because it's convenient & we always have a great time.

Was this review helpful? Yes
Gabe M, Owner at El Chaparral Mexican, responded to this review

Great to hear from you! It puts a smile on my face knowing that your family can always count on us for a fun night out. Let us know if you'd like suggestions for your next order -- we'd be happy to find you something you'll agree is worth every penny. Hope you'll be able to visit us again soon!... More 

Reviewer
4 reviews 4 reviews
4 restaurant reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 15, 2015

We had heard great things about this place from a friend and thought we would give it a shot. Called ahead of time to check on wait, and was told 20 mins for a party of 2, so we proceeded to the restaurant. Upon arriving we were again told 20 to 30 mins for the wait time (Saturday evening about... More 

Was this review helpful? Yes
Gabe M, Owner at El Chaparral Mexican, responded to this review

Please accept my sincere apologies -- it's disappointing to think your first visit didn't live up to our reputation. While it can be difficult to pinpoint an exact wait time on a busy Saturday night, I certainly understand why you'd be frustrated with the longer delays -- we'll do our best to provide our guests with more accurate waiting info... More 

Dallas, Texas
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 10, 2015

This place has great Mexican food but the service is terrible! Was in town for a few days and went to this place on 2 separate trips. Both times was very slow service!! Plus they nickel and dime you for everything. $5.50 for a kids meal and the hamburger was the smallest thing I have ever seen. Will not be... More 

Was this review helpful? Yes
Gabe M, Owner at El Chaparral Mexican, responded to this review

I'm sorry you weren't impressed with your visit, Heath, although I'm surprised you found our prices so unreasonable. We aren't used to hearing that our portions are too small, and $5.50 is a perfectly fair price for a kids meal. As for your service, it's not uncommon for us to be a little slower during our busy hours, but we'll... More 

Orlando, Florida
Senior Contributor
48 reviews 48 reviews
33 restaurant reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 31, 2015

Went for dinner and had a wonderful experience. While it was a weekday and a bit slow one could easily see the potential for an even better time when music is playing outside or things were a bit more vibrant crowd-wise. The food was fresh, served hot and attractively and the service was very attentive. Clean and well decorated it... More 

Was this review helpful? Yes
Gabe M, Owner at El Chaparral Mexican, responded to this review

It was wonderful to meet you, Scott! It's great to know you enjoyed the best experience we have to offer. I hope you'll have the chance to visit us again during summer -- if you think our margaritas are great now, you should try them on a warm summer day. All the best, Carlos Owner More 

Houston, Texas
Senior Contributor
29 reviews 29 reviews
17 restaurant reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 26, 2015

If you can find a parking spot at this enormously popular restuarant a few miles north of FM1604 on Bandera, it is worth going in and being treated to excellent Tex-Mex prepared with fresh ingredients and plenty of choices, including multiple options for side dishes. The food was delicious and portions generous. I enjoyed Juan's Chicken Enchiladas with cilantro cream... More 

Was this review helpful? Yes
Gabe M, Owner at El Chaparral Mexican, responded to this review

Thanks for making the trip out to see us! I know our dining floor can be a little busy and crowded at times, but I hope you'll agree that the food and service more than make up for any small discomforts. I'm glad you enjoyed your enchiladas, and I especially appreciate your feedback about our team -- it's great to... More 

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Restaurant Details

Location and Contact Information

  • Address: 15103 Bandera Rd, Helotes, TX 78023-3724
  • Location: United States  >  Texas (TX)  >  Helotes
  • Phone Number: +1 210-695-8302

Price and Cuisine

  • Cuisine: Mexican, Southwestern

Description

Three decades and two generations of experience and passion go into every smiling face and mouth-watering bite that make-up El Chaparral. Our family history is etched into everything we do. In 1972, our parents, Charlie and Mary Garcia, followed their dream to a small eatery in Helotes, Texas.
Open Hours
Sunday
8:00 am - 9:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 10:00 pm
Saturday
8:00 am - 10:00 pm

Questions & Answers

Questions? Get answers from El Chaparral Mexican staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?