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The Cheesecake Factory

#195 of 3,156 Restaurants in Dallas
Certificate of Excellence
$$$
International, Dessert, Eclectic
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Get directions
7700 W Northwest Hwy Ste 700, Dallas, TX 75225
(214) 373-4844
Website
Today
11:00 am - 12:30 am
Open now
See all hours
Hours:
Sun 10:00 am - 11:00 pm
Mon - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:30 am
Good for:
Families with children
Large groups

TripAdvisor Reviewer Highlights

Read all 203 reviews
Visitor rating
  • 89
    Excellent
  • 71
    Very good
  • 26
    Average
  • 9
    Poor
  • 8
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Would've gave 5 stars but.......

We stopped in on a visit to Dallas as we always do when in the area. Although the food was absolutely delicious our service was very marginal. First we were told that there would be a twenty minute wait which turned into a hour. After that apparently they buzzed several parties at once instead of... read more

4 of 5 starsReviewed March 16, 2015
anntyson
Good for:
  • Families with children
  • Large groups
  • Breakfast/Brunch
  • Reservations
  • Late Night
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203 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Hanover, Maryland
Senior Contributor
42 reviews 42 reviews
15 restaurant reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 8, 2015

In Dallas on business met up with some friends and decided to pop in for some chow. Ok service, food was ok, my veggie burger was not that great.

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Las Vegas, Nevada
Top Contributor
104 reviews 104 reviews
50 restaurant reviews
59 helpful votes 59 helpful votes
1 of 5 stars Reviewed April 4, 2015

I have been to several Cheesecake Factory restaurants across the US - so I know what to expect. Usually crowded - but the staff is trained to handle it. Not this one. There was no where to wait - people were on top of one another. This was an unusually small location unlike others. We had to finally eat in... More 

Was this review helpful? Yes
Senior Contributor
22 reviews 22 reviews
11 restaurant reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 16, 2015

We stopped in on a visit to Dallas as we always do when in the area. Although the food was absolutely delicious our service was very marginal. First we were told that there would be a twenty minute wait which turned into a hour. After that apparently they buzzed several parties at once instead of buzzing each party and lining... More 

Was this review helpful? Yes
Valparaiso, Indiana
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 13, 2015

Stopped by because they mentioned it in the TV show The Big Bang Theory.Food was good, cheese cake very $$$$. Over all ok place to stop.

Was this review helpful? Yes
Plano, Texas
Top Contributor
369 reviews 369 reviews
262 restaurant reviews
139 helpful votes 139 helpful votes
2 of 5 stars Reviewed March 3, 2015

My partner and I met another couple here for dessert. It was busy so we had a long wait. Then, our buzzer went off and they told us to wait longer. We get to the table and our server took a long time to come. We ordered waters, then each got coffee, hot chocolate, or lemonade. We all got cheesecake... More 

Was this review helpful? Yes 1
Mesquite, Texas, United States
Top Contributor
71 reviews 71 reviews
52 restaurant reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 3, 2015

No matter what time of day, be it lunch or dinner mid afternoon or late night you have to wait for a table. This is not because they are slow but because they are always packed, with good reason, It is not the cheapest place in town but you get your monies worth. Portions are large, in many cases they... More 

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Riyadh, Saudi Arabia
Senior Reviewer
7 reviews 7 reviews
3 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 24, 2015

I heard a lot about this chain. This is the 1st time I went there. The food was great I have ordered Thai style shrimp and chicken. Shrimp pasta and Spanish dip and starter. I love them all.

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Farmingdale, New York
Top Contributor
110 reviews 110 reviews
91 restaurant reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed February 22, 2015

Ate here with a couple of friends while at a conference. The service was great and the dinning room was not overly loud, which often it can be. The waiter did a great job of staying up on things as well as keeping drinks full on the table. The appetizer came promptly as expected and the food was served right... More 

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Las Vegas
Senior Contributor
24 reviews 24 reviews
8 restaurant reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 14, 2015

Had a Terrific & fun lunch. Service is always good at the Cheesecake factories. Go hungry or make sure to order the smaller portions!

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 9, 2015

I visited the cheesecake factory in December 2014 during the holiday break - it was reasonably busy but not that busy. We waited over 45 minutes and were not seated. We finally left after giving the so called manager a piece of my mind. During the wait time I noticed 5 to 6 groups who had come in after us... More 

Was this review helpful? Yes 2

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Restaurant Details

Location and Contact Information

  • Address: 7700 W Northwest Hwy Ste 700, Dallas, TX 75225
  • Location: United States  >  Texas (TX)  >  Dallas
  • Phone Number: (214) 373-4844

Price and Cuisine

  • Average Prices: USD 21 - 30
  • Cuisine: International, Dessert, Eclectic

Restaurant Characteristics

  • Good for: Families with children, Large groups
Open Hours
Sunday
10:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:30 am
Saturday
11:00 am - 12:30 am

Questions & Answers

Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?