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Chili's Grill & Bar

Mexican, Steakhouse
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610 Sam Ridley Pkwy W, Smyrna, TN 37167-5622
615-220-4545
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Dining options: Dinner, Seating, Takeout, Waitstaff

TripAdvisor Reviewer Highlights

Read all 28 reviews
Visitor rating
  • 8
    Excellent
  • 10
    Very good
  • 4
    Average
  • 4
    Poor
  • 2
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Time consuming

I love to eat at Chili's but the one in Smyrna, TN is very slow. When my family of 4 or the rest of us which is 6-10 go to this location, we are there for a good 2-2.5 hours due to the slow service. Therefore, we do not eat at this location very often. If you are able to... read more

3 of 5 starsReviewed 1 week ago
Shannon W
,
La Vergne, Tennessee
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28 Reviews from our TripAdvisor Community

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La Vergne, Tennessee
Level Contributor
5 reviews
3 restaurant reviews
3 of 5 stars Reviewed 1 week ago

I love to eat at Chili's but the one in Smyrna, TN is very slow. When my family of 4 or the rest of us which is 6-10 go to this location, we are there for a good 2-2.5 hours due to the slow service. Therefore, we do not eat at this location very often. If you are able to... More 

Helpful?
Thank Shannon W
Knoxville, Tennessee, United States
Level Contributor
19 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great service and great food. We had a group of 20. The staff was great, fast service, continuous drinks were served, and the food was hot and delicious.

Helpful?
Thank Anita R
Nashville, Tennessee
Level Contributor
331 reviews
229 restaurant reviews
common_n_restaurant_reviews_1bd8 83 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The food was good and the service was fine. Still adjusting to the new Tex Mex menu and missing some of the old favorites.

Helpful?
Thank WJB12311
Antioch, Tennessee
Level Contributor
25 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 15, 2015

I grew up going to Chili's in Dallas where it started. When I moved to Tennessee I didn't visit much at all. The last time we visited the biggest change was the kiosk things at the table. I am not sure how I feel about these yet. It does help you pay and leave quickly, But the lack of interaction... More 

Helpful?
Thank Robert G
Port Charlotte, Florida
Level Contributor
32 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed December 11, 2015 via mobile

Arrived late one evening on a business trip. Was disappointed with everything from start to finish: old soggy lettuce, brown avocado, no hot sauce choices. The server clearly had too many tables and could not keep up with the demands as waters were not refilled and we were not checked on during the meal.

Helpful?
1 Thank chefstefwithanF
Nashville, Tennessee
Level Contributor
4 reviews
3 restaurant reviews
2 of 5 stars Reviewed October 30, 2015 via mobile

I think this is the last time I order take out from Chili's. Over the past year or so we've ordered take out about a dozen times. The service and food quality have continually gone downhill. Tonight was a complete disaster. First, the loudspeakers that are in the to go parking area were all broken and had a paper sign... More 

Helpful?
Thank Adam T
Level Contributor
60 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed October 18, 2015 via mobile

We always hit this location at lunch time to beat the night crowd and are never disappointed. I prefer the crispy chicken with their great honey mustard while my kids love their always great steaks and the chocolate lava cake well it's always amazing and delicious. Great staff and a very courteous manager

Helpful?
Thank Chris F
Level Contributor
19 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 15, 2015 via mobile

We are at this Chili's so often they greet us with our drinks plus chips and salsa. The bar area servers feel like family and it will always be our go-to spot! Love Smyrna Chili's so much!

Helpful?
Thank Chelsea N
Saint Augustine Beach, Florida
Level Contributor
216 reviews
136 restaurant reviews
common_n_restaurant_reviews_1bd8 121 helpful votes
5 of 5 stars Reviewed September 27, 2015

My wife and I usually don't eat at chain restaurants when we travel because we like to try out well-rated local places. So, we had intended to eat at an Italian restaurant in Smyrna that is rated as the best restaurant in Smyrna on Tripadvisor. But, because I am confined to a wheel chair we couldn't eat there because the... More 

Helpful?
Thank Ml W
Nashville, Tennessee
Level Contributor
30 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed August 6, 2015 via mobile

We used to love this place. Got a table guac and the ingredients the server brought were old and dried up. The cilantro was so dried up and old it was almost not visible. The jalapeños were old and dried up. We asked for more and got more of the same. Awful. Asked for springmix in salad. ..was told they... More 

Helpful?
Thank Lawrence I

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Restaurant Details

Location and Contact Information

  • Address: 610 Sam Ridley Pkwy W, Smyrna, TN 37167-5622
  • Location: United States  >  Tennessee (TN)  >  Smyrna
  • Phone Number: 615-220-4545

Price and Cuisine

  • Cuisine: Mexican, Steakhouse

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?