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O'Charley's

Certificate of Excellence
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820 Expo Dr, Smyrna, TN 37167-5699
615-220-1772
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Dining options: Dinner

TripAdvisor Reviewer Highlights

Read all 52 reviews
Visitor rating
  • 25
    Excellent
  • 11
    Very good
  • 7
    Average
  • 6
    Poor
  • 3
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Nice experience

We haven't been to an O'Charleys in some time as our last experience wasn't good (though a different state altogether) Glad we didn't hold it against Smyrna,as we had an excellent meal & service was okay. Definitely worth a stop.

4 of 5 starsReviewed August 13, 2015
ehugo99
,
Fort Wayne
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52 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • German first
  • Any
English first
Smyrna, Tennessee
Level Contributor
17 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 14, 2015

We dine at O'Charley's in Smyrna about 2 times per month and have for a number of years. I cannot think of a time when we have been disappointed with our food and the service. I should note that we usually dine at "off" hours! Sunday brunch is a favorite with a great variety of choices. For dinner or Sunday... More 

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Fort Wayne
Level Contributor
82 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed August 13, 2015

We haven't been to an O'Charleys in some time as our last experience wasn't good (though a different state altogether) Glad we didn't hold it against Smyrna,as we had an excellent meal & service was okay. Definitely worth a stop.

Was this review helpful? Yes
Smyrna, Tennessee
Level Contributor
32 reviews
32 restaurant reviews
3 of 5 stars Reviewed August 12, 2015

I love O'Charleys, but this past weekend was a bomb. The management team has mostly changed. Got there at 9 PM and had to wait because "they were cleaning off tables". The place was 3/4 empty and when we finally got our food it was cold. Very unusual for O'Charleys.

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Level Contributor
12 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 10, 2015

Comparing this visit to the brand and starting at a 5. Food met expectation. But service was very slow. Drinks took forever. Out of common items. Would have loved to have tried the desserts but had no more time to kill. Was pretty dirty for being early evening on a Monday. Sorry Charley.

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Nashville, Tennessee
Level Contributor
220 reviews
127 restaurant reviews
common_n_restaurant_reviews_1bd8 74 helpful votes
1 of 5 stars Reviewed August 5, 2015

We arrived on the evening on July 23,2015 and had a party of 10. We told the two girls hosting that we were willing to be seated separately and in as many tables as needed. Our problem was that we had been traveling because our Father had just had a heart attack and in surgery and we needed to be... More 

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Flat Rock, Michigan
Level Contributor
8 reviews
3 restaurant reviews
5 of 5 stars Reviewed July 17, 2015

The food was excellent, and on Wednesday it was free pie day. The baby back ribs fell off the bone. The dinner rolls are fantastic. The service was good, however i think we had a fairly new waiter and we had to remind him of our soups and salad. A fine place to eat.

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Ponte Vedra Beach, Florida
Level Contributor
10 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 14, 2015

My husband and I stayed at the neighboring Fairfield Hotel and decided to walk to the nearby O'Charley's. We are so glad we did! We both choose salads. The ingredients were fresh and full of flavor. The staff was both friendly and prompt with delivering our order. We will be repeat customers!

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Chicago, Il
Level Contributor
39 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed May 31, 2015

I try and avoid the large chain restaurants and for a late night dinner found O'Charley's near the hotel. The service and food was average to above average. The wait staff very accommodating.

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Smyrna, Tennessee
Level Contributor
32 reviews
32 restaurant reviews
5 of 5 stars Reviewed May 26, 2015

I have always had great food here, no matter what i have eaten. This store in particular has the best management staff ever. They go above and beyond to ensure that your meal is good, and you enjoy it. Highly recommend them.

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Jordan, New York
Level Contributor
31 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed May 25, 2015

Not having this restaurant chain in the state I live in, I was really looking forward to going here. In the past the food was excellent and I especially love the caramel pie. It was a huge disappointment right from the start. Our waitress was not friendly, took a long time to come and ask for our drinks and order.... More 

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Restaurant Details

Location and Contact Information

  • Address: 820 Expo Dr, Smyrna, TN 37167-5699
  • Location: United States  >  Tennessee (TN)  >  Smyrna
  • Phone Number: 615-220-1772

Price and Cuisine

  • Cuisine: American, Pub

Questions & Answers

Questions? Get answers from O'Charley's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?