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698 Winfield Dunn Pkwy, Sevierville, TN 37876-5510
865-429-2360
Website
Today
11:00 am - 10:00 pm
Closed now
See all hours
Hours:
Sun - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
Dining options: Lunch

TripAdvisor Reviewer Highlights

Read all 64 reviews
Visitor rating
  • 29
    Excellent
  • 19
    Very good
  • 10
    Average
  • 2
    Poor
  • 4
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Great Chicken Variety at Reasonable Prices

This restaurant is next to highway 66 about five miles from I40 on the northern edge of Sevierville. If not familiar with the fare, they have both breaded and grilled chicken sandwiches, several salad combos and very tasty shakes and numerous soft drinks available in the newer style multi-beverage... read more

4 of 5 starsReviewed July 12, 2015
DNvisitors
,
Knoxville, Tennessee
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64 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Level Contributor
9 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 27, 2015 NEW

We ordered lunch for a family of four to celebrate a birthday. Overall food was good. We consistently each at Zaxby's.

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Level Contributor
7 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 22, 2015 NEW

This chain NEEDS TO BE in my hometown! We have 4 Chic-fil-a in town, and I respect their right to be closed on Sunday. We absolutely checked Zaxby's website before our trip to find one in Sieverville, and SUCCESS! We stopped there for lunch on the way to Pigeon Forge. This chain is very good!. Clean restaurant, Beverage machine that... More 

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2 of 5 stars Reviewed July 21, 2015

Service was slow, Food wasn't fresh, and cashier didn't give correct change. This is the 2nd time this has happened at that location. :(

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Knoxville, Tennessee
Level Contributor
147 reviews
95 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed July 12, 2015

This restaurant is next to highway 66 about five miles from I40 on the northern edge of Sevierville. If not familiar with the fare, they have both breaded and grilled chicken sandwiches, several salad combos and very tasty shakes and numerous soft drinks available in the newer style multi-beverage dispenser. The prices are comparable to several other restaurants in the... More 

Was this review helpful? Yes
Rochester Hills, Michigan
Level Contributor
55 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 9, 2015

Had the cajun chicken sandwhich....LOVED it. Fries are crinkle fries and HOT. LOVED them. AND there SWEET TEA is to die for. We will come back again.

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Saint Louis, Missouri
Level Contributor
61 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed June 28, 2015

We live in Missouri and ran across our first Zaxby's in Georgia. We were pleasantly surprised to find one in Sevierville so we knew we had to stop (we were leaving to go back home). The girl taking the order just couldn't seem to get our order right so we drove around to the window where we repeated it. The... More 

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Wauseon, Ohio
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 27, 2015

First time at Zaxby's and it was fairly good. Although it was fast food, it had the ambiance of a sit-down restaurant. The food had good flavor and the chicken was moist.

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2 reviews
1 of 5 stars Reviewed June 20, 2015

Service is very slow and unfriendly. They only had one register open with ten people in line. A girl opened the second register took two orders and was told to close it because the kitchen couldn't keep up. It still took 15 minutes to get my order.

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Level Contributor
15 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 13, 2015

If you want drive thru or quick chicken ... Zaxbys is always good. I don't want to type 100 words but you want let post till then

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Sevierville, Tennessee
Level Contributor
245 reviews
107 restaurant reviews
common_n_restaurant_reviews_1bd8 175 helpful votes
3 of 5 stars Reviewed June 4, 2015

The food is the same as any other Zaxby's but use the Drive Thru, you will get your food 10 times faster as they seem to be more concerned about it than the "sit-down" customers. Everytime we eat inside it takes forever, staff is rude. The last time we used the dining room they skipped over our order number and... More 

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Additional Information about Zaxby's

Address: 698 Winfield Dunn Pkwy, Sevierville, TN 37876-5510
Phone Number: 865-429-2360
Location: United States  >  Tennessee (TN)  >  Sevier County  >  Sevierville
Open Hours:
Sunday 11:00 am - 10:00 pm
Monday 11:00 am - 10:00 pm
Tuesday 11:00 am - 10:00 pm
Wednesday 11:00 am - 10:00 pm
Thursday 11:00 am - 10:00 pm
Friday 11:00 am - 11:00 pm
Saturday 11:00 am - 11:00 pm

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Restaurant Details

Location and Contact Information

  • Address: 698 Winfield Dunn Pkwy, Sevierville, TN 37876-5510
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Sevierville
  • Phone Number: 865-429-2360
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Zaxby's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?