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698 Winfield Dunn Pkwy, Sevierville, TN 37876-5510
865-429-2360
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Today
11:00 am - 10:00 pm
Open now
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Hours:
Sun - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
Dining options: Lunch

TripAdvisor Reviewer Highlights

Read all 67 reviews
Visitor rating
  • 31
    Excellent
  • 19
    Very good
  • 10
    Average
  • 3
    Poor
  • 4
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Great Chicken Variety at Reasonable Prices

This restaurant is next to highway 66 about five miles from I40 on the northern edge of Sevierville. If not familiar with the fare, they have both breaded and grilled chicken sandwiches, several salad combos and very tasty shakes and numerous soft drinks available in the newer style multi-beverage... read more

4 of 5 starsReviewed July 12, 2015
DNvisitors
,
Knoxville, Tennessee
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67 Reviews from our TripAdvisor Community

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Date | Rating
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English first
Hamilton, AL
Level Contributor
49 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed August 28, 2015 NEW

I love Zaxby's chicken and sauce, so this review is easy. This location is always busy and the service is excellent. It's what you expect when you come to Zaxby's.

Was this review helpful? Yes
Russellville, Kentucky
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 19, 2015

Although we were served quickly, our meal was barely warm and the quantity of the meal continues to decrease.

Was this review helpful? Yes 1
Florence, AL
Level Contributor
49 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed August 13, 2015

Good clean place to eat. Short wait and the good quality you expect at Zaxby's. Very good service. Would recommend.

Was this review helpful? Yes 1
Level Contributor
9 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 27, 2015

We ordered lunch for a family of four to celebrate a birthday. Overall food was good. We consistently each at Zaxby's.

Was this review helpful? Yes 1
Level Contributor
14 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 22, 2015

This chain NEEDS TO BE in my hometown! We have 4 Chic-fil-a in town, and I respect their right to be closed on Sunday. We absolutely checked Zaxby's website before our trip to find one in Sieverville, and SUCCESS! We stopped there for lunch on the way to Pigeon Forge. This chain is very good!. Clean restaurant, Beverage machine that... More 

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed July 21, 2015

Service was slow, Food wasn't fresh, and cashier didn't give correct change. This is the 2nd time this has happened at that location. :(

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Knoxville, Tennessee
Level Contributor
158 reviews
103 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed July 12, 2015

This restaurant is next to highway 66 about five miles from I40 on the northern edge of Sevierville. If not familiar with the fare, they have both breaded and grilled chicken sandwiches, several salad combos and very tasty shakes and numerous soft drinks available in the newer style multi-beverage dispenser. The prices are comparable to several other restaurants in the... More 

Was this review helpful? Yes
Rochester Hills, Michigan
Level Contributor
55 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 9, 2015

Had the cajun chicken sandwhich....LOVED it. Fries are crinkle fries and HOT. LOVED them. AND there SWEET TEA is to die for. We will come back again.

Was this review helpful? Yes
Saint Louis, Missouri
Level Contributor
61 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed June 28, 2015

We live in Missouri and ran across our first Zaxby's in Georgia. We were pleasantly surprised to find one in Sevierville so we knew we had to stop (we were leaving to go back home). The girl taking the order just couldn't seem to get our order right so we drove around to the window where we repeated it. The... More 

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Wauseon, Ohio
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 27, 2015

First time at Zaxby's and it was fairly good. Although it was fast food, it had the ambiance of a sit-down restaurant. The food had good flavor and the chicken was moist.

Was this review helpful? Yes

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Restaurant Details

Location and Contact Information

  • Address: 698 Winfield Dunn Pkwy, Sevierville, TN 37876-5510
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Sevierville
  • Phone Number: 865-429-2360
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Zaxby's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?