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698 Winfield Dunn Pkwy, Sevierville, TN 37876-5510
865-429-2360
Website
Today
11:00 am - 10:00 pm
Closed now
See all hours
Hours:
Sun - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm

TripAdvisor Reviewer Highlights

Read all 51 reviews
Visitor rating
  • 26
    Excellent
  • 14
    Very good
  • 7
    Average
  • 1
    Poor
  • 3
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Good chicken salads

My wife and I both had chicken salads for lunch. She had the pecan crusted Cobb salad and I the Southwestern BBQ chicken. Both had crisp greens along with various other ingredients.

4 of 5 starsReviewed April 21, 2015
hfrecker
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51 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Sevierville, Tennessee
Contributor
19 reviews 19 reviews
12 restaurant reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 26, 2015 NEW

A one hour wait for food and you didn't tell us until we had been there for half an hour. After church, you should be staffed for that crowd. This was the most mismanaged experience at this usually great location. I have never seen so many refunds go out the door. Terrible.

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 22, 2015 NEW

We went for dinner. It was fast friendly and delicious. Zax sauce is good. It was recommended by a friend, and I would recommend it to yall

Was this review helpful? Yes
Contributor
18 reviews 18 reviews
13 restaurant reviews
4 of 5 stars Reviewed April 21, 2015 NEW

My wife and I both had chicken salads for lunch. She had the pecan crusted Cobb salad and I the Southwestern BBQ chicken. Both had crisp greens along with various other ingredients.

Was this review helpful? Yes
Fort Worth TX
Top Contributor
79 reviews 79 reviews
30 restaurant reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed March 26, 2015

Great chicken strips and honey mustard sauce. Fries are good also. Not too expensive. Second time I've ate there and no complaints. Conger help is nice.

Was this review helpful? Yes
Dallas, Georgia
Senior Contributor
37 reviews 37 reviews
33 restaurant reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 20, 2015

food was about normal for a Zaxby's. I ordered wings and a 20 piece chicken fingers and a cobb salad. It was a little expensive.

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
4 restaurant reviews
3 of 5 stars Reviewed February 13, 2015 via mobile

Parking lot had trash in it..floors on inside were dirty. I didn't get not even one smile..where's the hospitality.

Was this review helpful? Yes
Mount Sterling, Kentucky
Senior Contributor
40 reviews 40 reviews
35 restaurant reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 15, 2015

Stopped by on the way to Pigeon Forge. The drive thru delivered hot food quality service and tasty chicken. I was so pleased that I said I sure wished that there was a Zaxby's in my hometown.

Was this review helpful? Yes
Statesboro, Georgia
Contributor
17 reviews 17 reviews
11 restaurant reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 8, 2014

Very clean and excellent service. The employees were very friendly and we received our food in a timely manner.

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
8 restaurant reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed December 5, 2014

If you've ever been to a Zaxbys anywhere else in the country, you likely have a very good opinion of them. Big plump chicken. Great portions. This is not other zaxbys. They focus on the fact that the tourons that visit here won't know any better. Smallest tender portions in the company. Every visit. Easily half what others give you... More 

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Dallas, Texas
Top Contributor
96 reviews 96 reviews
48 restaurant reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed December 2, 2014

This place was fast and conveniently located. The food wasn't bad, just the typical fried chicken/fries variety, but the cole slaw was good.

Was this review helpful? Yes

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Restaurant Details

Location and Contact Information

  • Address: 698 Winfield Dunn Pkwy, Sevierville, TN 37876-5510
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Sevierville
  • Phone Number: 865-429-2360
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Zaxby's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?