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Gondolier Italian Restaurant

Certificate of Excellence
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964 Dolly Parton Pkwy, Sevierville, TN 37862-3707
865-428-8050
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Today
11:00 am - 10:00 pm
Open now
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Hours:
Sun - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
Dining options: Lunch, Dinner, Reservations

TripAdvisor Reviewer Highlights

Read all 245 reviews
Visitor rating
  • 147
    Excellent
  • 63
    Very good
  • 17
    Average
  • 10
    Poor
  • 8
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    4 of 5 stars
Excellent Food

Stopped in here for dinner one night. The food here was excellent. Very friendly wait staff. Very good prices and very big servings. We are very frequent visitors to the area and will be back here often.

5 of 5 starsReviewed August 28, 2015
flynhi991
,
Bristol, Tennessee, United States
Good for:
  • Families with children
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245 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Bristol, Tennessee, United States
Level Contributor
22 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 28, 2015 NEW

Stopped in here for dinner one night. The food here was excellent. Very friendly wait staff. Very good prices and very big servings. We are very frequent visitors to the area and will be back here often.

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Knoxville, Tennessee
Level Contributor
36 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed August 25, 2015 NEW

This is a family run restaurant and they are always consistent with the quality of the food and the prices are very fair. Portions are large, the service is Terrific and there is something for everyone. The daily specials change all the time. When we are in Sevierville, we always look forward to lunch or supper at Gondolier! Be sure... More 

Was this review helpful? Yes 1
Fresno, California
Level Contributor
12 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 24, 2015

After spending the day at Dollywood, we decided to grab dinner outside of the park. We chose this place by chance, as it was the first sit down restaurant that we saw and it appeared to be open. We walked in about 15 minutes before closing, which I know can be annoying, but were treated wonderfully. There were three different... More 

Was this review helpful? Yes 1
Birmingham, AL
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 23, 2015

Wonderful food, great staff and an overall great experience. Would recommend to anyone. Very clean and great atmosphere.

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Pigeon Forge, Tennessee
2 reviews
1 of 5 stars Reviewed August 20, 2015

We just came from there BUGS! Don't go. The woman was horrible! Screaming at the kitchen help. Please, stay away!

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Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed August 20, 2015

Food is normal frozen Italian. We usually order take out, and 9 out of 10 times, it will be wrong. Or they will lose the order. Theres one lady that takes the orders and she is always rude, never tells you how long it will be, or gets your name. You have to go through every order when you get... More 

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MarinaP1979, Manager at Gondolier Italian Restaurant, responded to this review

Dear TripAdvisor member Joeygladstone4, Thank you for taking the time to submit a review for our establishment. We appreciate your feedback, although we are disappointed to hear about your negative experience. We strive to provide the best food quality and customer satisfaction possible both in the restaurant and with our take-out services. We do apologize, as sometimes our take-out orders... More 

Columbus
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 17, 2015

We have driven 7 hours from Ohio to eat here. The Pizza is the best around. The chicken Parmesan is delicious. We found this place by a recommendation from a Dollywood Employee who eats here weekly. One member of our party said the chicken Alfredo fettucini was the best he has had. We never visit the smokies without visiting the... More 

Was this review helpful? Yes 1
MarinaP1979, Manager at Gondolier Italian Restaurant, responded to this review

THANK YOU!! We appreciate your kind words! Please visit us again soon! Best Regards, Management More 

Columbus, Indiana
Level Contributor
17 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 14, 2015

We have been to this establishment many times. Our latest was on 8/13/15. It was really busy, expecially for a Thursday night. The service was, as usual, excellent. We were seated at the very last booth available. Our server was the best. She kept the breadsticks and marinara sauce coming while we waited for our pizza (the Gondolier Special). She... More 

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SEVIERVILLE
Level Contributor
108 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 99 helpful votes
1 of 5 stars Reviewed August 12, 2015

We have eaten here many times before. This time was not good. The waitresses are old and very unfriendly. The lady running around with the glasses hanging off her nose, I was told was the owner. She needs to go back where she came from. It is very rude to not speak and welcome your customers in your place of... More 

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MarinaP1979, Owner at Gondolier Italian Restaurant, responded to this review

Dear Travelingduet08, Thank you so much for your constructive review of our establishment. We appreciate both positive and negative reviews, as they help us to improve our business and offer the utmost customer satisfaction. We were so very pleased by your review here on TripAdvisor on June 4, 2015 where we received a "5 star' EXCELLENT review and we are... More 

Sevierville
Level Contributor
13 reviews
12 restaurant reviews
4 of 5 stars Reviewed August 11, 2015

There were four of us that had dinner together for my hubby's birthday. Place was somewhat busy but we didn't have to wait for a table. Server greeted us in a short amount of time and was very friendly. There were many choices on the menu and I wish I could have ordered a few but chose the vegetarian calzone.... More 

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Restaurant Details

Location and Contact Information

  • Address: 964 Dolly Parton Pkwy, Sevierville, TN 37862-3707
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Sevierville
  • Phone Number: 865-428-8050

Price and Cuisine

  • Average Prices: USD 5 - 10
  • Cuisine: Italian, Pizza

Restaurant Characteristics

  • Good for: Families with children
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Gondolier Italian Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?