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Joe's Crab Shack

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1605 Parkway, Sevierville, TN 37862
(865) 774-3023
Website
Today
11:00 am - 12:00 am
Open now
See all hours
Hours:
Sun - Thu 11:00 am - 12:00 am
Fri - Sat 11:00 am - 1:00 am
Dining options: Reservations, Late Night
Good for:
Reservations
Late Night

TripAdvisor Reviewer Highlights

Read all 204 reviews
Visitor rating
  • 86
    Excellent
  • 51
    Very good
  • 28
    Average
  • 21
    Poor
  • 18
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    4 of 5 stars
Most recent review
Good food

The food & service was very good. A little expensive. This was convenient to our hotel and we had never eaten at a Joe's before. I would go back again.

4 of 5 starsReviewed February 4, 2015
Carol H
,
Rocky Face, Georgia
Good for:
  • Reservations
  • Late Night
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204 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Rocky Face, Georgia
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 4, 2015

The food & service was very good. A little expensive. This was convenient to our hotel and we had never eaten at a Joe's before. I would go back again.

Was this review helpful? Yes
Crossville, Tennessee
Contributor
20 reviews 20 reviews
11 restaurant reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 3, 2015

This is the go to restaurant for my husband. He loves the Crab Steamer pots. I will say that they need a few more healthy options on the menu.

Was this review helpful? Yes
Crossville, Tennessee
Senior Reviewer
9 reviews 9 reviews
6 restaurant reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 25, 2015

ordered fried items ---- they were dripping grease. Fried items can be done right, and that's what I expected. Couldn't hardly handle that. Will never go back again.

Was this review helpful? Yes
Chattanooga, Tennessee
Contributor
13 reviews 13 reviews
11 restaurant reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 18, 2015

Crab legs steamed until were rubber, did not crack but bent.Difficult if not impossible to get meat out and much was wasted. Service mediocre at best. Very disappointed.

Was this review helpful? Yes
Ft Gay, Wv
Top Contributor
144 reviews 144 reviews
62 restaurant reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed December 18, 2014

We took the family here again super nice people working !! Tney took our order and with in a few min drinks and appetizers were on the table! ! The main course was there within 20 min on a Saturday night and it was super packed a 2 hr wait !! We will definitely be there again soon!!

Was this review helpful? Yes
Rabun Gap, Georgia
Senior Reviewer
9 reviews 9 reviews
9 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 5, 2014

We shared the cheesy crab dip and it was excellent. REAL crab meat. My husband had the fish special and it was about average. I had the salad with the crab cake on tip and it was very good. Would definitely go again and recommend.

Was this review helpful? Yes 1
Georgia
Top Contributor
93 reviews 93 reviews
30 restaurant reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed November 16, 2014

The same great experience we're used to at all Joes Crab Shacks. Fantastic food, friendly attentive staff, in a clean, upbeat atmosphere. Our entire family loved it! The comical hand written messages on the bibs are always a great personal touch. The cost of a meal for 6 here is a bit high, but we don't mind paying for good... More 

Was this review helpful? Yes 1
Kentucky
Senior Contributor
46 reviews 46 reviews
29 restaurant reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed November 6, 2014

We are seafood lovers. This is not the place for good seafood! The food was overcooked, tough and rubbery. We waited for awhile for silverware as we had none. The atmosphere was fun, the service staff did some dancing and such (where is our silverware?) it just was not that good and was very overpriced for what you got. Next... More 

Was this review helpful? Yes
Henderson, North Carolina
Top Contributor
108 reviews 108 reviews
53 restaurant reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed November 1, 2014

I had enjoyed my experiences at Joe's at different locations except the last two. I thought there was a decline in the quality of the food and the amount also. We were starting to think maybe we should start looking for something different when wanting crab legs. We were here for a few days and thought lets give it a... More 

Was this review helpful? Yes
Knoxville, Tennessee
Top Contributor
86 reviews 86 reviews
66 restaurant reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed October 29, 2014

we sent our food back because it tasted "funny". the server apologized and took it back offering to bring us something new. we decided to not get anything else in fear of eating bad seafood. the manager came out and seemed very upset with us for sending the food back. didn't comp us the meal we didn't eat. $40 a... More 

Was this review helpful? Yes 3

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Restaurant Details

Location and Contact Information

  • Address: 1605 Parkway, Sevierville, TN 37862
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Sevierville
  • Phone Number: (865) 774-3023

Price and Cuisine

  • Cuisine: Seafood
Open Hours
Sunday
11:00 am - 12:00 am
Monday
11:00 am - 12:00 am
Tuesday
11:00 am - 12:00 am
Wednesday
11:00 am - 12:00 am
Thursday
11:00 am - 12:00 am
Friday
11:00 am - 1:00 am
Saturday
11:00 am - 1:00 am

Questions & Answers

Questions? Get answers from Joe's Crab Shack staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?