Service was nice, and fast. The food was delicious!! I had 3 tempura appetisers, all tasty and crunchy. And so much food for the money!!! I will definitely go back there again!
Just got back from Kinkaku and have enough food left for dinner tomorrow. It was a nice meal with excellent entres. Husband and I had the steak and friends the shrimp and chicken. I especially liked the yum yum sauce and added it to my rice and veggies. Portions were huge. Our chef entertaining and competent as he cooked on... More
I eat at Hibachi restaurants quite often, but this was the worst experience I've ever had. We stopped in one evening back in September. There were only a few other people in the restaurant (now I know why). The staff was slow and not the least bit friendly. The cook didn't put on the normal show you would expect. He... More
The food was delicious and the staff was very friendly and efficient. I would and have recommended Kinkaku Japanese Steak House to everyone I know. Excellent !!
We went here for lunch and the atmosphere was good, I really liked the layout and presentation, but it took forever to get our food. The chef/cook didn't even come out to begin preparing our food until after we had waited nearly 30 minutes, and it turned out to be the man we had seen smoking out back before we... More
The wife and I arrived @approx 5 pm walked in and waited at the hostess for at least 5 minutes. There were 4or 5 employees milling around and not a 1of them even looked our way. VERY POOR CUSTOMER SERVICE! I cannot post without filling in all fields I cannot comment on food quality or any of that
We had a great time here. The staff was great. They made my four year old so happy and filled us up with good food. The atmosphere was not great but staff and food were excellent. After my son told the chef he liked mushrooms the chef cooked him a whole bowl. My wife ate her whole shrimp tempura roll... More
From the attentiveness of the staff, to the decor I was truly saddened by this experience. I DON'T recommend this restaurant.
Ate here over the weekend and it was great! The amount of food you get for $12.95 is unreal! I had enough food for 3 meals and it was VERY GOOD! The chef who cooked our meal was very nice and friendly. There was only 2 of us in our group/at our table so he was very personal and causal... More
I am a huge lover of Japanese Steakhouses and this one didn't disappoint. The salad dressing was fantastic and the yum yum sauce was good too. Our cook wasn't as entertaining as some of the others I saw cooking, but the food was good. I would definitely recommend and will return on visits to Pigeon Forge.
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