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O'Charley's

2167 Parkway, Pigeon Forge, TN 37863-2996
865-429-2201
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Ranked #87 of 139 restaurants in Pigeon Forge
Cuisines: American
Dining options: Breakfast/Brunch, Lunch, Dinner, Late Night, Dessert
Most recent review
- Jul 22, 2014
Restaurant details
Dining options: Breakfast/Brunch, Lunch, Dinner, Late Night, Dessert
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178 reviews from our community

67% Recommend
    71
    47
    23
    19
    18
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Soddy-Daisy, Tennessee, United States
Senior Reviewer
10 reviews 10 reviews
5 restaurant reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 22, 2014 NEW

The staff at this restaurant needs to go back for more training. Waited to long for a glass of water, bowl of soup, and a salad. The waitress was to busy taking care of other people that were not at her tables. The staff seemed really busy for a building that was half empty. The loaded potato soup needs to... More

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Chattanooga, Tennessee
Reviewer
3 reviews 3 reviews
3 restaurant reviews
3 of 5 stars Reviewed July 20, 2014 NEW

Typical chain restaurant. Wasn't crowded and didn't have much time so we stopped in. Was ok? Yeah. Anything to write home about? No. Service was a little slow but friendly.

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Senior Reviewer
6 reviews 6 reviews
5 restaurant reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed July 3, 2014

After waiting a 15 mins for drinks and an hour for mediocre food in an empty restaurant I'll never go back

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Harrisonburg, Louisiana
Senior Reviewer
10 reviews 10 reviews
6 restaurant reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 2, 2014

Went into O'Charley's expecting same kind of food and service as we get back home. Don't buy the Louisiana style steak. Their idea of seasoning is excessive black pepper. Service was slow. Parking lot was 1/2 empty so we figured wait time would be minimal. We waited an excessive time to be seated. Restaurant was 1/2 empty also. We had... More

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Reviewer
4 reviews 4 reviews
3 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 1, 2014

We had the prime rib lovers 2 for 24.99 it was great. The witness was very good too. Our drinks never went dry.

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Chesapeake, Virginia
Contributor
16 reviews 16 reviews
8 restaurant reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 29, 2014

I wasn't impressed at all... We were in a bit of a hurry, but the food tasted very greasy, and the fries & hush puppies tasted the same, and very tasteless too...

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Holly Pond, Alabama
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 28, 2014

Go on Wednesday and you get a free piece of pie. Also, you can order from their $9.99 menu. Great price!!! Had enough for 2 meals. My dislike would be the parking. It's on a hill, but I park over on the side, it makes it easier when we leave.

Was this review helpful? Yes 1
Dandridge, Tennessee
Senior Contributor
29 reviews 29 reviews
18 restaurant reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 24, 2014

Used to go there all the time, now we won't step foot in there. The food is just okay now, when it used to be great. If I want just okay food, I'm definitely not paying O'Charley prices for it. Very disappointed - it used to be a family favorite.

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Chapin, South Carolina
Top Contributor
61 reviews 61 reviews
42 restaurant reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed June 18, 2014

This restaurant has recently been redone and the meals are quite good here. We had good luck with service and the food was excellent. AND Wednesday night is free pie night which they will graciously give you "to go" because the dinners are quite filling. We visit the area frequently while traveling and always make this O'Charley's one of our... More

Was this review helpful? Yes 1
Knoxville, Tennessee
Senior Contributor
21 reviews 21 reviews
13 restaurant reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed June 8, 2014

If there was a negative one on the rating scale, I would have checked it. The wait staff was neglectful. When I spoke with the manager, she was not appreciative of the conversation. The best person in the restaurant was the busboy. I think if he had been our waiter, we would have been given attention. However, we were neglected.... More

Was this review helpful? Yes 1

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