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2167 Parkway, Pigeon Forge, TN 37863-2996
865-429-2201
Website
Today
11:00 am - 10:00 pm
Closed now
See all hours
Hours:
Sun 10:00 am - 10:00 pm
Mon - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
Dining options: Lunch, Breakfast, Dinner

TripAdvisor Reviewer Highlights

Read all 255 reviews
Visitor rating
  • 102
    Excellent
  • 66
    Very good
  • 31
    Average
  • 26
    Poor
  • 30
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
First timer, will be back

We went to dinner today about 4:30. We waited about 15-20 minutes for a table. Not too bad for a vacation place. We had a group of five people. Our waitress did a lot of apologizing to us. She was sorry our food took too long, sorry it did not come out together, sorry they did not put the... read more

4 of 5 starsReviewed July 25, 2015
Jennifer052275
,
Baltimore, Maryland
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255 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • German first
  • Any
English first
Lexington, NC
Level Contributor
108 reviews
77 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed July 26, 2015 NEW

Our group ate dinner here early afternoon. Wait time was not long for 11 people. Wait staff very friendly and helpful regarding menu items. Prices were reasonable. We thoroughly our meals. I had not been to O'Charley's in a while, since the one we visited shut down. I am glad we had a chance to come here. Give them a... More 

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Baltimore, Maryland
Level Contributor
13 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 25, 2015 NEW

We went to dinner today about 4:30. We waited about 15-20 minutes for a table. Not too bad for a vacation place. We had a group of five people. Our waitress did a lot of apologizing to us. She was sorry our food took too long, sorry it did not come out together, sorry they did not put the orders... More 

Was this review helpful? Yes
Leavenworth, Kansas
Level Contributor
23 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 20, 2015

Excellent atmosphere, service, and food. Our waitress told us to come back on Wednesday because you get a free slice of pie. We should have went back because if their pie was as delicious as everything else we had, it would have been amazing!

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Level Contributor
1 review
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 16, 2015

When we come to pigeon forge we always eat here at least 3 or 4 times during our stay. The food is very reasonable and the staff makes you feel like you are family and you are coming home

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Level Contributor
5 reviews
3 restaurant reviews
1 of 5 stars Reviewed July 16, 2015

The food was okay, nothing really was exceptionally good. The service was missing for most of the meal at best. We had to ask for bread. The prices were not all that great. I would recommend many of the other local places way before this restaurant

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Atlanta, GA
Level Contributor
136 reviews
117 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed July 15, 2015

I know O'Charley's is a chain. We wanted something close to the hotel with a variety of options. First off, my wife and I had their margarita's on the rocks. Great choice, so we had two more a piece. Good choice in the summer. I had their classic cheeseburger with avacado and my wife had the classic cheeseburger. We inhaled... More 

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Gaffney, South Carolina
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 14, 2015

Food was great, service was great, everything came out perfectly, love the rolls, love O'Charley's. Probably my FAVORITE place to eat.

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Milledgeville, Georgia
Level Contributor
98 reviews
72 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed July 11, 2015

We decided to stop here because we had gift cards; and because my husband had never been to an O'Charley's restaurant. We were disappointed and will not return. There was a lot of staff walking around; but we were given little attention-- even by our server. Most of our meal, we had nothing to drink. I made my meal a... More 

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Pigeon Forge, Tennessee
Level Contributor
130 reviews
89 restaurant reviews
common_n_restaurant_reviews_1bd8 143 helpful votes
2 of 5 stars Reviewed July 9, 2015

My husband and I went here a couple weeks ago on a Wednesday evening. The dining area around the bar was dirty from the minute we sat down until we left. Dirty dishes were piled on table and no one seemed to care about cleaning them. Dirty glasses and dishes were piled on both ends of the bar. They appear... More 

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Level Contributor
14 reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed June 30, 2015 via mobile

The sevice was very slow. Waited 40mins for food only for my family's food to be cold.I would advise anyone that there is 100's of resturants on the same road that this restaurant is so go elsewhere. To top the cake my child needed a refill from a sweet tea to a sprite the waiter dumped all the ice that... More 

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Additional Information about O'Charley's

Address: 2167 Parkway, Pigeon Forge, TN 37863-2996
Phone Number: 865-429-2201
Location: United States  >  Tennessee (TN)  >  Sevier County  >  Pigeon Forge
Open Hours:
Sunday 10:00 am - 10:00 pm
Monday 11:00 am - 10:00 pm
Tuesday 11:00 am - 10:00 pm
Wednesday 11:00 am - 10:00 pm
Thursday 11:00 am - 10:00 pm
Friday 11:00 am - 11:00 pm
Saturday 11:00 am - 11:00 pm
Cuisine: American, Pub

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Restaurant Details

Location and Contact Information

  • Address: 2167 Parkway, Pigeon Forge, TN 37863-2996
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Pigeon Forge
  • Phone Number: 865-429-2201

Price and Cuisine

  • Cuisine: American, Pub
Open Hours
Sunday
10:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from O'Charley's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?