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O'Charley's

2167 Parkway, Pigeon Forge, TN 37863-2996
865-429-2201
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Ranked #88 of 142 Restaurants in Pigeon Forge
Cuisines: American
Dining options: Breakfast/Brunch, Lunch, Dinner, Late Night, Dessert
Most recent review
- Sep 10, 2014
Restaurant details
Dining options: Breakfast/Brunch, Lunch, Dinner, Late Night, Dessert
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186 reviews from our community

Visitor rating
    73
    48
    24
    20
    21
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Carrollton, Georgia, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 10, 2014 NEW

I liked the food The portions have been reduced since the remodeling of the store The waitress was new and didn't get some of the things right but nothing to get bent about.

Was this review helpful? Yes
Groveoak
Reviewer
5 reviews 5 reviews
3 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 10, 2014 NEW

This is one of the best O'Charleys I have ever ate at.....there we 8 of us and our service was fast and very efficient....will return

Was this review helpful? Yes
Summer Shade, Kentucky
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 2, 2014

The food was bad and service poor. The salad tasted like it had grit on it and the steak wasn't done and the pie's whip cream was melted.

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NY
Senior Contributor
37 reviews 37 reviews
11 restaurant reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 25, 2014

This was our first time at O'Charley's. The food was great, but it seemed like it took forever to get served. Maybe it was a busy night and not enough help...the food was delicious. I would return. The combo platter was yummy. Our children especially loved the fried cheese. Beware the jalapeno peppers on the nachos! Extremely hot ! We... More

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West Columbia, South Carolina
Senior Reviewer
9 reviews 9 reviews
7 restaurant reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 17, 2014

My son and granddaughter had a good meal at O'Charleys after a long day at Dollywood. Food looked and tasted good . Was hot and fresh - good experience.

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Birmingham, Alabama
Contributor
11 reviews 11 reviews
6 restaurant reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 7, 2014

We visited on 8/4/14. The place was half empty, but they were making people wait for tables. Did not have enough staff. The wait was over 30 minutes for only 3 of us. They finally set us in the bar. The service was slow and horrible. It took over 30 minutes to get food. The hostess was rude and not... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 6, 2014

Stopped in at 7 pm on 8/6/14, with family of 9 for dinner, parking lot not even 1/2 full, wait for party of nine over an hour!, hostess, very rude at "...well, you're looking at at least an hour!", looked like she had just come from a day at Dollywood, front door filthy!, lobby nasty!..not even giving them a 2nd... More

Was this review helpful? Yes 1
Jacksboro, Tennessee, United States
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed August 3, 2014

Nearly empty restaurant with >40 minute wait on food. Server was rude to a child at our table. Pie was frozen. Things not brought out that we ordered and management was a joke! She covered for waiter stating that pies are served frozen, I don't think so. Will stay with my hometown O'Charleys!

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Soddy-Daisy, Tennessee, United States
Senior Reviewer
10 reviews 10 reviews
5 restaurant reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed July 22, 2014

The staff at this restaurant needs to go back for more training. Waited to long for a glass of water, bowl of soup, and a salad. The waitress was to busy taking care of other people that were not at her tables. The staff seemed really busy for a building that was half empty. The loaded potato soup needs to... More

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Chattanooga, Tennessee
Reviewer
4 reviews 4 reviews
4 restaurant reviews
3 of 5 stars Reviewed July 20, 2014

Typical chain restaurant. Wasn't crowded and didn't have much time so we stopped in. Was ok? Yeah. Anything to write home about? No. Service was a little slow but friendly.

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