We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Get directions
2167 Parkway, Pigeon Forge, TN 37863-2996
865-429-2201
Website
Today
11:00 am - 10:00 pm
Open now
See all hours
Hours:
Sun 10:00 am - 10:00 pm
Mon - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
Dining options: Dinner, Breakfast, Lunch, Dessert, Late Night

TripAdvisor Reviewer Highlights

Read all 244 reviews
Visitor rating
  • 97
    Excellent
  • 64
    Very good
  • 31
    Average
  • 24
    Poor
  • 28
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Kids love the soup.

This is a great place to eat staff is very nice and helpful. Our kids love the soup and the pie. The location is easily passed up but we have always had good service here.

4 of 5 starsReviewed June 25, 2015
Jason C
,
Jamestown, Tennessee
Add Photo

244 Reviews from our TripAdvisor Community

Your overall rating of this restaurant
Roll over, then click to rate
  Click to rate
Date | Rating
  • English first
  • German first
  • Any
English first
Dickinson, Texas
Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 25, 2015 NEW

We are with the intensional of having free pie so we ate "lite" after noticing many others leaving with boxes of their free slices of pie. Service and food delicious!

Was this review helpful? Yes
Jamestown, Tennessee
Level Contributor
24 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 25, 2015 NEW

This is a great place to eat staff is very nice and helpful. Our kids love the soup and the pie. The location is easily passed up but we have always had good service here.

Was this review helpful? Yes
Sanford
Level Contributor
10 reviews
5 restaurant reviews
2 of 5 stars Reviewed June 19, 2015

We always eat at O'Charley's and this one in particular was very disappointing. The wait staff was lacking, the food was mediocre, and the restaurant itself seemed dirty and old. First time I've ever been let down by this chain.

Was this review helpful? Yes
Morganton, North Carolina
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 12, 2015

We loved this place so much we eat there every night. We had so much food you had to take it home with us for lunch the next day. Yeast rolls where great and they gave us plenty. Jessie was our bartender and was great. This girl can move 100 mph she not only waited on the bar she also... More 

Was this review helpful? Yes
Newark, Delaware
Level Contributor
20 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 12, 2015

You basic restaurant here, not much different that any chain. Located across from the Smokey Mountain Opry show it is well located for a quick meal before attending the show.

Was this review helpful? Yes
Maylene, Alabama
Level Contributor
48 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed June 7, 2015

I do occasionally eat at my local O'Charley's so I do know all about their yeast rolls..I say this because the yeast rolls that were served were basically air, inside dry, outside tough and chewy..I said something about this to the waitress and she actually said this how they are..no .no The rolls at home are the way they are... More 

Was this review helpful? Yes
Kodak, Tennessee
Level Contributor
25 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 6, 2015

had a hamburger and fries. it was good the way i ask. it was a big meal. the chicken and fries were good. the bread great.

Was this review helpful? Yes
Level Contributor
3 reviews
5 of 5 stars Reviewed June 6, 2015

We were there 2times both lunch awesome had a great time great food also has gluten free menu and wed is free pie day oh my

Was this review helpful? Yes
Sevierville
Level Contributor
9 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 5, 2015

I was surprise .I had been a couple years back and service was bad and food not that great. I was with a party of 8 so that might have been the problem. This time what a neat time I had. My Son and I went after work @ 4:30 . Walk in the door was greeted with a smile... More 

Was this review helpful? Yes
Georgia
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed June 1, 2015

My husband and I decided to have his birthday lunch at O'Charley's in Pigeon Forge. The service was non-existent. We were seated but we were not given menus. We sat there for fifteen minutes while trying to get the attention of at least four servers. None of them acknowledged us. My husband finally yelled at the guy who seated us... More 

Was this review helpful? Yes 1

Travelers who viewed O'Charley's also viewed

Pigeon Forge, Sevier County
Pigeon Forge, Sevier County
 
Pigeon Forge, Sevier County
Pigeon Forge, Sevier County
 

Been to O'Charley's? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about O'Charley's

Address: 2167 Parkway, Pigeon Forge, TN 37863-2996
Phone Number: 865-429-2201
Location: United States  >  Tennessee (TN)  >  Sevier County  >  Pigeon Forge
Open Hours:
Sunday 10:00 am - 10:00 pm
Monday 11:00 am - 10:00 pm
Tuesday 11:00 am - 10:00 pm
Wednesday 11:00 am - 10:00 pm
Thursday 11:00 am - 10:00 pm
Friday 11:00 am - 11:00 pm
Saturday 11:00 am - 11:00 pm
Cuisine: American, Pub

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 2167 Parkway, Pigeon Forge, TN 37863-2996
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Pigeon Forge
  • Phone Number: 865-429-2201

Price and Cuisine

  • Cuisine: American, Pub
Open Hours
Sunday
10:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from O'Charley's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?