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2167 Parkway, Pigeon Forge, TN 37863-2996
865-429-2201
Website
Today
11:00 am - 10:00 pm
Open now
See all hours
Hours:
Sun 10:00 am - 10:00 pm
Mon - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm

TripAdvisor Reviewer Highlights

Read all 217 reviews
Visitor rating
  • 84
    Excellent
  • 57
    Very good
  • 28
    Average
  • 21
    Poor
  • 27
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Most recent review
Meh

The hostess are not polite when it comes to quitting time. Our server was superb! Food was ok and the beer was cold. I just wish the two of us would've sat where we wanted to. But we were placed at a table for 6. Need I mention that there was only two of us?

3 of 5 starsReviewed March 24, 2015
LiTesOuT21
,
United States
Good for:
  • Breakfast/Brunch
  • Lunch
  • Dinner
  • Late Night
  • Dessert
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217 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
United States
1 review
3 of 5 stars Reviewed March 24, 2015 NEW

The hostess are not polite when it comes to quitting time. Our server was superb! Food was ok and the beer was cold. I just wish the two of us would've sat where we wanted to. But we were placed at a table for 6. Need I mention that there was only two of us?

Was this review helpful? Yes
Summerton
Contributor
12 reviews 12 reviews
7 restaurant reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 24, 2015 NEW

Went for Wednesday supper. Was free pie night. Was told 20 to 25 minute wait time, but was less than that. Was seated and waitress was there in less than a minute or two. Took drink orders, came back and took order. Food came out quickly and was very good. Food was hot and tasty. Waitress kept checking on us... More 

Was this review helpful? Yes
Eagle Bay, New York
1 review
5 of 5 stars Reviewed March 20, 2015 NEW

Have eaten here MANY times while on vacation and NEVER had a bad experience. Food is good, reasonably priced and the wait staff has always been attentive. Food comes right out. Love their "bar" menu. They always have something different to offer. I had the Front Porch Punch and it was great. One of the best places for ribs! Will... More 

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Roselle, Illinois
Senior Contributor
21 reviews 21 reviews
18 restaurant reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed March 3, 2015

We had gone there before and we liked it so we decided to go again while in town. BIG mistake the food was terrible and service was just okay. We will never set foot in there again at any location

Was this review helpful? Yes
Largo
Contributor
12 reviews 12 reviews
11 restaurant reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 2, 2015

We decided to try ocharleys since we had local residents discount. Nice surprise...food was very good! Poblano soup (monday soup) was delish. 4 Stars only because service could be a bit more timeky. We'll be back!

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
9 restaurant reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 18, 2015

Went for brunch on a Sunday, the few employees that we saw were eating or ignoring their guests. Sat at the bar, no other guest were there, asked an employee (the only nice one there) were the bartender was and we were told that she is probably in the back. When she did come she was extremely rude and told... More 

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Mobile, Alabama
Senior Contributor
29 reviews 29 reviews
14 restaurant reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 29, 2015

Waitress was awsome both times we went - food was served hot and lots of it - not skimpy on size of servings...went twice while we were there..would suggest you go you won't regret it.

Was this review helpful? Yes
Shepherdsville, Kentucky
Senior Contributor
47 reviews 47 reviews
23 restaurant reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 22, 2015

We had an early dinner on a Saturday. Sat at a table in bar area. Not very crowded. Our server was very attentive, the food was good, our drinks were good. Restroom was clean. Would definitely eat there again.

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
7 restaurant reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 22, 2015

We were in town for New Years Eve. We got there about 7:30 and put our name on a wait list. At 8: 15 we were seated in the back near the kitchen. There was 5 booths in that area. Our waitress was horrible. Amie acted like she was on drugs. She would go to get drinks for 2 people... More 

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Lake Wales, Florida
Contributor
18 reviews 18 reviews
9 restaurant reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 20, 2015

Was having a good time, everything was going well until the servers mix up the orders and while me and three other family members received our plates, the other two were sent off to a different table. Needless to say my brother and his girlfriend had to wait another 10 minutes for their dinner while we all had ours. We... More 

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Restaurant Details

Location and Contact Information

  • Address: 2167 Parkway, Pigeon Forge, TN 37863-2996
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Pigeon Forge
  • Phone Number: 865-429-2201

Price and Cuisine

  • Cuisine: American
Open Hours
Sunday
10:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from O'Charley's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?