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2167 Parkway, Pigeon Forge, TN 37863-2996
865-429-2201
Website
Today
11:00 am - 11:00 pm
Closed now
See all hours
Hours:
Sun 10:00 am - 10:00 pm
Mon - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
Dining options: Breakfast/Brunch, Lunch, Dinner, Late Night, Dessert

TripAdvisor Reviewer Highlights

Read all 214 reviews
Visitor rating
  • 83
    Excellent
  • 56
    Very good
  • 27
    Average
  • 21
    Poor
  • 27
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Most recent review
BIG dissappointment

We had gone there before and we liked it so we decided to go again while in town. BIG mistake the food was terrible and service was just okay. We will never set foot in there again at any location

1 of 5 starsReviewed March 3, 2015
landshark36629
,
Roselle, Illinois
Good for:
  • Breakfast/Brunch
  • Lunch
  • Dinner
  • Late Night
  • Dessert
Add Photo Write a Review

214 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Roselle, Illinois
Contributor
20 reviews 20 reviews
17 restaurant reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed March 3, 2015 NEW

We had gone there before and we liked it so we decided to go again while in town. BIG mistake the food was terrible and service was just okay. We will never set foot in there again at any location

Was this review helpful? Yes
Largo
Senior Reviewer
10 reviews 10 reviews
9 restaurant reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 2, 2015 NEW

We decided to try ocharleys since we had local residents discount. Nice surprise...food was very good! Poblano soup (monday soup) was delish. 4 Stars only because service could be a bit more timeky. We'll be back!

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
9 restaurant reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 18, 2015

Went for brunch on a Sunday, the few employees that we saw were eating or ignoring their guests. Sat at the bar, no other guest were there, asked an employee (the only nice one there) were the bartender was and we were told that she is probably in the back. When she did come she was extremely rude and told... More 

Was this review helpful? Yes
Mobile, Alabama
Senior Contributor
29 reviews 29 reviews
14 restaurant reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 29, 2015

Waitress was awsome both times we went - food was served hot and lots of it - not skimpy on size of servings...went twice while we were there..would suggest you go you won't regret it.

Was this review helpful? Yes
Shepherdsville, Kentucky
Senior Contributor
46 reviews 46 reviews
22 restaurant reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 22, 2015

We had an early dinner on a Saturday. Sat at a table in bar area. Not very crowded. Our server was very attentive, the food was good, our drinks were good. Restroom was clean. Would definitely eat there again.

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
7 restaurant reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 22, 2015

We were in town for New Years Eve. We got there about 7:30 and put our name on a wait list. At 8: 15 we were seated in the back near the kitchen. There was 5 booths in that area. Our waitress was horrible. Amie acted like she was on drugs. She would go to get drinks for 2 people... More 

Was this review helpful? Yes
Lake Wales, Florida
Contributor
18 reviews 18 reviews
9 restaurant reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 20, 2015

Was having a good time, everything was going well until the servers mix up the orders and while me and three other family members received our plates, the other two were sent off to a different table. Needless to say my brother and his girlfriend had to wait another 10 minutes for their dinner while we all had ours. We... More 

Was this review helpful? Yes
McMinnville, Tennessee
Senior Reviewer
7 reviews 7 reviews
3 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 13, 2015

We caught them at a really good time. Not a terrible amount of people at the lunch hour and the service was good. The food was as good any other OCharleys. Would go back if in the area.

Was this review helpful? Yes 1
Crossville, Tennessee
Contributor
11 reviews 11 reviews
6 restaurant reviews
5 of 5 stars Reviewed January 6, 2015

Had to kill time while friends went to a show. We stopped for a cocktail and appetizer. Good food, reasonable prices and a very attentive staff.

Was this review helpful? Yes
Sebring, Florida
Senior Reviewer
10 reviews 10 reviews
5 restaurant reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 29, 2014

All members of my party had a different type of steak. Everyone was very pleased with the quality and taste of the steak and the sides. Service great. Manager was on site checking with every table. Best steak I've had in Pigeon Forge.

Was this review helpful? Yes 1

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Restaurant Details

Location and Contact Information

  • Address: 2167 Parkway, Pigeon Forge, TN 37863-2996
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Pigeon Forge
  • Phone Number: 865-429-2201

Price and Cuisine

  • Cuisine: American
Open Hours
Sunday
10:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from O'Charley's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?