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Krystal Restaurant

2041 Parkway, Pigeon Forge, TN 37863-2960
865-286-9145
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Ranked #100 of 139 restaurants in Pigeon Forge
Cuisines: American
Dining options: Late Night
Most recent review
- Jul 18, 2014
Restaurant details
Dining options: Late Night
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67 reviews from our community

62% Recommend
    25
    17
    13
    6
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Houston
Contributor
17 reviews 17 reviews
6 restaurant reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 18, 2014 NEW

The employees were good and helpful...our first visit to a Krystal. The prices were good we enjoyed the little burgers and hot fries! We would go back!

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Beckley, West Virginia
Top Contributor
82 reviews 82 reviews
27 restaurant reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed July 8, 2014

We ate here for a quick meal and it was good and fresh... It was busy but our food was done pretty fast... I would recommend for a good quick cheap meal !!!!

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Dunlap, Tennessee
Contributor
18 reviews 18 reviews
5 restaurant reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 27, 2014

I should have known when I pulled up to the speaker and was told to "hold on" when there were no other cars in the lot or in line. I waited for about 5 minutes for the guy to take my order then pulled around to the window where i waited another 8-9 minutes for someone. By this time, I'm... More

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Zurich, Switzerland
Top Contributor
318 reviews 318 reviews
188 restaurant reviews
180 helpful votes 180 helpful votes
3 of 5 stars Reviewed June 12, 2014

My traveling party dined here for a quick lunch bite at my request as I was told this was close, but not as good the White Castle burgers. Since it had been well over ten years since I had had a White Castle burger, I thought it was close enough to what I remembered. We tried some of the mini... More

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Florence, South Carolina
Top Contributor
58 reviews 58 reviews
43 restaurant reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed May 16, 2014 via mobile

Visited at night. Dark and shady parking lot peppered with loitering characters. As I type this, my food is being prepared by a young lady without gloves on. And it's taking an exceptionally long time to get our food. In addition, it appeared to be a significant interruption in the employees social time when we walked to the register. Food... More

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Sevierville, Tennessee
Senior Reviewer
7 reviews 7 reviews
4 restaurant reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 16, 2014

good knock off of the original White Castle Sliders. Good in a pinch... A little pricey but not too bad

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STATESVILLE
Senior Contributor
30 reviews 30 reviews
20 restaurant reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 16, 2014

My wife loves chili cheese pups. We don't have a Krystal near us so when we see one she has to have her pups. Melissa waited on us and gave us a number and had us sit down. Within a few minutes, Phillip brought us our food. They were both very friendly and Phillip kept checking back to assure everything... More

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Contributor
13 reviews 13 reviews
6 restaurant reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 9, 2014

This was our first time eating here. We are on vacation and wanted something quick and filling but not heavy. This food did just that and the people were so friendly.

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Charlotte, North Carolina, United States
Contributor
18 reviews 18 reviews
6 restaurant reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 27, 2014

Terrible service would be paying it a compliment. I waited 20 min at the drive in window for my food. Poor mangement and attitude by GM and shift manager. had to be appologized to by window server. Wrote report on Krystal website and did get response from regional manger. that was good.

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Lebanon, Pennsylvania
Contributor
16 reviews 16 reviews
10 restaurant reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 10, 2014

I get it. It's a fast food restaurant so there's not much that can expected but from being out of state and never eaten at a Krystal, I can honestly say that I will NEVER step foot in one again. Possiby just the location but the food....burgers and fries were absolutely horrible.

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