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2041 Parkway, Pigeon Forge, TN 37863-2960
865-286-9145
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Dining options: Lunch, Late Night, Dinner

TripAdvisor Reviewer Highlights

Read all 109 reviews
Visitor rating
  • 40
    Excellent
  • 24
    Very good
  • 22
    Average
  • 11
    Poor
  • 12
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3 of 5 stars
Can't beat that deal

We ordered the $3.99 deal-3 burgers, a drink and fries. It was very good. The restaurant was clean. The staff was nice. The only downside was listening to the general manager the whole time we ate. You can hear him in the kitchen talking to the other employees. He wasn't yelling at them and... read more

4 of 5 starsReviewed August 26, 2015
dbsr15
,
Michigan
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109 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • German first
  • Any
English first
Michigan
Level Contributor
138 reviews
83 restaurant reviews
common_n_restaurant_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed August 26, 2015 NEW

We ordered the $3.99 deal-3 burgers, a drink and fries. It was very good. The restaurant was clean. The staff was nice. The only downside was listening to the general manager the whole time we ate. You can hear him in the kitchen talking to the other employees. He wasn't yelling at them and he wasn't talking down to them... More 

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Guntersville, Alabama
Level Contributor
17 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 23, 2015 NEW

I do like Krystal occasionally and there is not one in my hometown. My cousin and I went down and got our fill of Krystals. very good.

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Gastonia, North Carolina
Level Contributor
8 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed August 14, 2015

The buns were soggy on the bottom, the burger was okay. It took over 20 minutes to get our food. The tables were dirty and there was trash on the floor in the dining room so we did not eat in. We did not go back during our visit.

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Level Contributor
33 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 13, 2015

Comparable to White Castle in size but the taste.....wayyyy better. Something kind of delicious. Wondering why these tasty fast food chains are only in the south. Can the people up north get some love? 👍👍

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Lenoir, North Carolina
Level Contributor
9 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 11, 2015

Wait was a little long, even though we were only ones in restaurant, food was not the greatest either.

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Morgantown, West Virginia
Level Contributor
15 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 10, 2015

Loved the food. Loved the manager. One of our favorite places to eat. We always eat here when we are in town. The steamer pack is perfect for kids

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Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 29, 2015

We do not have Krystal restaurants in our area......so we wanted to try it out. It reminded me of a White Castle....except the burgers were better! Not as many onions and bigger! It is a fast food place....and my 3 teenagers thought it was pretty good!

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South Carolina, United States
Level Contributor
16 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 28, 2015

It's Krystal burgers - how can it not be excellent? I grew up eating these and they closed all of them where I am from so I always stop when we pass one. I can't say I have ever had a bad Krystal cheeseburger.

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1 review
1 of 5 stars Reviewed July 25, 2015

You would think that if I asked for a sackful (12) with half chicks the employees wouldn't say "no ma'am you can't have that". They should have the common sense to ring up 6 Krystal burgers and 6 chick sandwiches then the fries and drinks. But I guess they don't have common sense to take more of my money. That's... More 

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Gulfport, Mississippi
Level Contributor
126 reviews
107 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed July 25, 2015

This Krystal is one of our favorites when we are in the area. Many locals also usually eat here. Fresh hamburger and of course the service is great. We love it.

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Restaurant Details

Location and Contact Information

  • Address: 2041 Parkway, Pigeon Forge, TN 37863-2960
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Pigeon Forge
  • Phone Number: 865-286-9145

Price and Cuisine

  • Cuisine: American

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?