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2041 Parkway, Pigeon Forge, TN 37863-2960
865-286-9145
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Dining options: Dinner, Lunch

TripAdvisor Reviewer Highlights

Read all 103 reviews
Visitor rating
  • 38
    Excellent
  • 22
    Very good
  • 21
    Average
  • 11
    Poor
  • 11
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3 of 5 stars
Pretty Good!

We do not have Krystal restaurants in our area......so we wanted to try it out. It reminded me of a White Castle....except the burgers were better! Not as many onions and bigger! It is a fast food place....and my 3 teenagers thought it was pretty good!

4 of 5 starsReviewed July 29, 2015
DrKaren R
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103 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • German first
  • Any
English first
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 29, 2015 NEW

We do not have Krystal restaurants in our area......so we wanted to try it out. It reminded me of a White Castle....except the burgers were better! Not as many onions and bigger! It is a fast food place....and my 3 teenagers thought it was pretty good!

Was this review helpful? Yes
South Carolina, United States
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 28, 2015 NEW

It's Krystal burgers - how can it not be excellent? I grew up eating these and they closed all of them where I am from so I always stop when we pass one. I can't say I have ever had a bad Krystal cheeseburger.

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1 review
1 of 5 stars Reviewed July 25, 2015

You would think that if I asked for a sackful (12) with half chicks the employees wouldn't say "no ma'am you can't have that". They should have the common sense to ring up 6 Krystal burgers and 6 chick sandwiches then the fries and drinks. But I guess they don't have common sense to take more of my money. That's... More 

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Gulfport, Mississippi
Level Contributor
119 reviews
101 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed July 25, 2015

This Krystal is one of our favorites when we are in the area. Many locals also usually eat here. Fresh hamburger and of course the service is great. We love it.

Was this review helpful? Yes
Level Contributor
34 reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed July 18, 2015

The food is okay. Nice to get a bite to eat after all of the activities for the day are done. Not many places nearby are open past 11. My biggest complaint with this establishment would be speed of service. The main reason for going to any fast food restaurant is speed. We went through the drive thru twice during... More 

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Lafayette
Level Contributor
29 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed July 4, 2015 via mobile

I'm from the north and try to hit a Krystal's when i travel south, before heading back up home. This trip hadme in Pigeon Forge, TN. I stopped in this Krystal's on parkway. Sat in drive up for about 10 minutes and no service. So I backed up car parked went in to order. So glad the drive thru wasn't... More 

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Durham, North Carolina
Level Contributor
58 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed July 2, 2015

They have all the food Krystal has, and its exactly the same. Good for a quick stop, although this one stays kind of busy.

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Pennsylvania
Level Contributor
223 reviews
111 restaurant reviews
common_n_restaurant_reviews_1bd8 149 helpful votes
2 of 5 stars Reviewed June 24, 2015

This Yankee girl loves her White Castle, and just had to compare Krystal's burgers when we came upon this place. They do not hold a candle to White Castle! The food was cold, several items were missing from the order, and most of the empty tables were dirty. The person taking our order was really nice, and he remembered what... More 

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Lehigh Acres, Florida
Level Contributor
13 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 20, 2015

ordered our food, the guy who took the order kept giving me the 'uh huh' when i would make a request (like no cheese or no mustard) other than that everything was fine, but we did have to send our food back since they messed up on all of it.

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Kodak
Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 17, 2015

Whikle waiting for a show to start I stopped by to have just a snack since the food at the attractions is so expensive. I enjoyed the 5 for 5 was delicious and just what I needed, the small hambugers were a welcome change.

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Additional Information about Krystal Restaurant

Address: 2041 Parkway, Pigeon Forge, TN 37863-2960
Phone Number: 865-286-9145
Location: United States  >  Tennessee (TN)  >  Sevier County  >  Pigeon Forge
Cuisine: American

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Restaurant Details

Location and Contact Information

  • Address: 2041 Parkway, Pigeon Forge, TN 37863-2960
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Pigeon Forge
  • Phone Number: 865-286-9145

Price and Cuisine

  • Cuisine: American

Questions & Answers

Questions? Get answers from Krystal Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?