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2041 Parkway, Pigeon Forge, TN 37863-2960
865-286-9145
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Dining options: Dinner, Lunch, Late Night

TripAdvisor Reviewer Highlights

Read all 95 reviews
Visitor rating
  • 36
    Excellent
  • 21
    Very good
  • 20
    Average
  • 9
    Poor
  • 9
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3 of 5 stars
not bad but could use improvement

ordered our food, the guy who took the order kept giving me the 'uh huh' when i would make a request (like no cheese or no mustard) other than that everything was fine, but we did have to send our food back since they messed up on all of it.

3 of 5 starsReviewed May 20, 2015
aidensmom81
,
Lehigh Acres, Florida
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95 Reviews from our TripAdvisor Community

Date | Rating
  • English first
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English first
Lehigh Acres, Florida
Contributor
13 reviews 13 reviews
4 restaurant reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 20, 2015 NEW

ordered our food, the guy who took the order kept giving me the 'uh huh' when i would make a request (like no cheese or no mustard) other than that everything was fine, but we did have to send our food back since they messed up on all of it.

Was this review helpful? Yes
Kodak
Senior Reviewer
10 reviews 10 reviews
7 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 17, 2015 NEW

Whikle waiting for a show to start I stopped by to have just a snack since the food at the attractions is so expensive. I enjoyed the 5 for 5 was delicious and just what I needed, the small hambugers were a welcome change.

Was this review helpful? Yes
Erwin, Tennessee, United States
Senior Reviewer
7 reviews 7 reviews
3 restaurant reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 4, 2015

your average Krystals but was beside the hotel so walking distance gave it a plus. Was great for a midnite snack

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Senior Reviewer
7 reviews 7 reviews
4 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 3, 2015

Just wanted a quick snack as we would not be eating dinner till late at the Dixie Stampede. We got the best little burgers came four to an order with fries and a drink all for about five dollars. The service was fast and the food was fresh and delicious.

Was this review helpful? Yes
Louisville, Kentucky
Contributor
14 reviews 14 reviews
9 restaurant reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed March 30, 2015

waited 15 minutes to get cold fries and then the drive thru lady decided to tell us that it wasnt her fault but the fault of the restaurant for hiring bad people. It just was a waste and a first for some in our car who will never try this again

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 restaurant reviews
5 of 5 stars Reviewed March 17, 2015

Wonderful place to eat with friends and family!!!!!! unique taste can't be duplicated by anyone or anywhere!!!

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Indianapolis
Senior Contributor
31 reviews 31 reviews
18 restaurant reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 24, 2015

When you eat at fast food you do not expect to have your food delivered to you, much less by the manager.He checked int o ensure everything was good, and everyone there was friendly and on point. Food is cheap and tasty.

Was this review helpful? Yes
Contributor
13 reviews 13 reviews
10 restaurant reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed February 19, 2015

Twice this past week we visited this location, and the service and the food were horrible. The fries were cold and the burgers were cold, dried out, and sloppy in appearance. Will not be back to this location, I will go out of my way to visit the other location in Sevierville.

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Loganville
Top Contributor
79 reviews 79 reviews
40 restaurant reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed January 30, 2015

We stopped in for a late night snack and the burgers were made fresh. They were just the thing for a late night.

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Milton, Florida
Top Contributor
76 reviews 76 reviews
23 restaurant reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed January 9, 2015

Not up to par as other ones. But some places does thing different than others. Ordered a scrambler and it was very dry and tasted old. Took it back and got it replaced but still didn't have a great taste.

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Restaurant Details

Location and Contact Information

  • Address: 2041 Parkway, Pigeon Forge, TN 37863-2960
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Pigeon Forge
  • Phone Number: 865-286-9145

Price and Cuisine

  • Cuisine: American

Questions & Answers

Questions? Get answers from Krystal Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?