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Krystal Restaurant

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2041 Parkway, Pigeon Forge, TN 37863-2960
865-286-9145
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TripAdvisor Reviewer Highlights

Read all 91 reviews
Visitor rating
  • 33
    Excellent
  • 21
    Very good
  • 19
    Average
  • 9
    Poor
  • 9
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3 of 5 stars
Late night snack

We stopped in for a late night snack and the burgers were made fresh. They were just the thing for a late night.

3 of 5 starsReviewed January 30, 2015
John G
,
Loganville
Good for:
  • Late Night
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91 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • German first
  • Any
English first
Louisville, Kentucky
Contributor
13 reviews 13 reviews
9 restaurant reviews
1 of 5 stars Reviewed March 30, 2015 NEW

waited 15 minutes to get cold fries and then the drive thru lady decided to tell us that it wasnt her fault but the fault of the restaurant for hiring bad people. It just was a waste and a first for some in our car who will never try this again

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 restaurant reviews
5 of 5 stars Reviewed March 17, 2015

Wonderful place to eat with friends and family!!!!!! unique taste can't be duplicated by anyone or anywhere!!!

Was this review helpful? Yes
Indianapolis
Senior Contributor
31 reviews 31 reviews
18 restaurant reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 24, 2015

When you eat at fast food you do not expect to have your food delivered to you, much less by the manager.He checked int o ensure everything was good, and everyone there was friendly and on point. Food is cheap and tasty.

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
9 restaurant reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 19, 2015

Twice this past week we visited this location, and the service and the food were horrible. The fries were cold and the burgers were cold, dried out, and sloppy in appearance. Will not be back to this location, I will go out of my way to visit the other location in Sevierville.

Was this review helpful? Yes
Loganville
Top Contributor
73 reviews 73 reviews
36 restaurant reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed January 30, 2015

We stopped in for a late night snack and the burgers were made fresh. They were just the thing for a late night.

Was this review helpful? Yes
Milton, Florida
Top Contributor
74 reviews 74 reviews
23 restaurant reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed January 9, 2015

Not up to par as other ones. But some places does thing different than others. Ordered a scrambler and it was very dry and tasted old. Took it back and got it replaced but still didn't have a great taste.

Was this review helpful? Yes
Kingston, United States
Senior Reviewer
8 reviews 8 reviews
3 restaurant reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 6, 2015

This Krystal has been here for several years and we always stop here when in this area. Staff was very friendly, the dining area was clean. The restroom was clean but was extremely hot during our visit.

Was this review helpful? Yes
Greenville, South Carolina
Senior Contributor
35 reviews 35 reviews
23 restaurant reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 4, 2015

We try to make at least one stop at the Krystal in PF for lunch. Good as always and great service. The food was hot and delicious. The restaurant and restroom were fairly clean.

Was this review helpful? Yes
2 reviews
1 of 5 stars Reviewed December 15, 2014

Upon trying to order my food I was met with just plain rudeness. Got to the window and met the little ray of sunshine who shouldn't work with the public. Got the food and wouldn't you know it. Just as bad as the service. Won't be back to this establishment ever again.

Was this review helpful? Yes
Ohio
Contributor
12 reviews 12 reviews
4 restaurant reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 11, 2014

We don't have Krystal where we live . This was anew experience for us. The food was good and the staff was too. We would eat there again.

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Restaurant Details

Location and Contact Information

  • Address: 2041 Parkway, Pigeon Forge, TN 37863-2960
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Pigeon Forge
  • Phone Number: 865-286-9145

Price and Cuisine

  • Cuisine: American

Questions & Answers

Questions? Get answers from Krystal Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?