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401 S Mount Juliet Rd, Ste 125, Mount Juliet, TN 37122-6398
615-773-3619
Website
Today
11:00 am - 11:00 pm
Closed now
See all hours
Hours:
Sun 10:00 am - 10:00 pm
Mon - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm

TripAdvisor Reviewer Highlights

Read all 21 reviews
Visitor rating
  • 4
    Excellent
  • 9
    Very good
  • 4
    Average
  • 1
    Poor
  • 3
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Not one of my favorites

Went to O'Charley's one night for some appetizers & drinks - sat at the bar and the food & service were pretty good. Went back about a month later and had dinner - place was not crowded but the service was very slow and the food was average.

3 of 5 starsReviewed February 11, 2015
Lori S
,
White House, Tennessee
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21 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Tennessee
Top Contributor
114 reviews 114 reviews
61 restaurant reviews
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed April 11, 2015

We went for the prime rib special. My piece of meat came out cold, not even lukewarm. The mashed potatoes were filled with hard lumps. The only decent tasting thing on the table was the spinach dip. Rather than send the meat back, I decided just to box it up and bring it home and reheat it. I have never... More 

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Pinckneyville, Illinois
Top Contributor
85 reviews 85 reviews
34 restaurant reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed February 19, 2015

We ate here twice on our visit to Mount Joliet. We have been to several O'Charley's and have been very satisfied with their service and meals. We chose this one for or 45th wedding anniversary meal and once again was not disappointed. Great service. Friendly staff. Great menu.

Was this review helpful? Yes
Oak Creek, United States
Contributor
13 reviews 13 reviews
7 restaurant reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed February 18, 2015

My family and I went to O'Charley's once and vowed never to come back. The service was absolutely awful. Beyond slow and the waiter was so rude to us. I have never been so insulted by a waiter before (he rolled his eyes, wouldn't bring us napkins or ketchup, took 20 minutes for drinks). I found the manager to share... More 

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White House, Tennessee
Contributor
14 reviews 14 reviews
9 restaurant reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 11, 2015

Went to O'Charley's one night for some appetizers & drinks - sat at the bar and the food & service were pretty good. Went back about a month later and had dinner - place was not crowded but the service was very slow and the food was average.

Was this review helpful? Yes
Nashville, Tennessee
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 6, 2015

While the food was average I gave this a Very Good rating for the friendliness and service of the staff. We don't usually dine at chain restaurants but this was a pleasant experience.

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Santa Rosa Beach, Florida
Top Contributor
107 reviews 107 reviews
90 restaurant reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed December 21, 2014

There was nothing really wrong with our meal here this week, but there was nothing really special either. The food was nondescript and just ordinary. The service was friendly but not especially fast and the prices were no better than other places with just average food. There are many choices in this Providence Mall area that rate above this place... More 

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Washington DC, District of Columbia
Top Contributor
210 reviews 210 reviews
135 restaurant reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed December 8, 2014

This is one of my favorite 'local chains', they don't exist where I live... So when in Nashville, I try to eat here a few times. This particular location is in a great spot, very accessible and the staff has always been courteous and attentive. The best menu items to me are the spicy jack cheese edges as an appetizer,... More 

Was this review helpful? Yes 1
Tennessee, United States
Senior Contributor
44 reviews 44 reviews
26 restaurant reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 11, 2014

Had a good time visiting with family at O'Charley's. Service and food was good. Very family friendly environment.

Was this review helpful? Yes 1
Mount Juliet, Tennessee
Top Contributor
51 reviews 51 reviews
29 restaurant reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 29, 2014

Open floor plan layout, fast friendly service, delicious hot rolls with honey butter, free pie on Wednesday, very good family fair. Has a nice bar for those in need of libations.

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Mount Juliet, Tennessee
Senior Contributor
21 reviews 21 reviews
14 restaurant reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 24, 2014

So we went to the O'Charlies in Hermitage TN with friends. It was about the time the sun was streaming through the windows and it was hard to see. We asked the server to either move us or lower the shades and they refused! Said they "couldn't do it". We should have walked out but we had a play to... More 

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Restaurant Details

Location and Contact Information

  • Address: 401 S Mount Juliet Rd, Ste 125, Mount Juliet, TN 37122-6398
  • Location: United States  >  Tennessee (TN)  >  Mount Juliet
  • Phone Number: 615-773-3619

Price and Cuisine

  • Cuisine: American
Open Hours
Sunday
10:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from O'Charley's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?