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Pollo Tropical

Latin, Spanish
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17084 Collins Ave, Sunny Isles Beach, FL 33160-3642
786-923-0262
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Today
10:30 am - 12:00 am
Open now
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Hours:
Sun - Sat 10:30 am - 12:00 am
Dining options: Dinner, Lunch

TripAdvisor Reviewer Highlights

Read all 77 reviews
Visitor rating
  • 17
    Excellent
  • 33
    Very good
  • 20
    Average
  • 3
    Poor
  • 4
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    3 of 5 stars
A/C barely working

I love this chain but this location is about 85 degrees inside all the time. Would have been cooler sitting outside. Also this location doesn't have a self serve soda machine.

3 of 5 starsReviewed August 17, 2015
Visionmixer
,
West Long Branch, New Jersey
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77 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Level Contributor
11 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed August 20, 2015

The food and customer service was exceptional! The workers there went above and beyond our expectations! We asked about items on the menu and they did not just explain what it was they even gave us samples!! Best customer service we have encountered in sunny isles! Whoever their manager is must be an amazing leader!

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West Long Branch, New Jersey
Level Contributor
32 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed August 17, 2015

I love this chain but this location is about 85 degrees inside all the time. Would have been cooler sitting outside. Also this location doesn't have a self serve soda machine.

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London, United Kingdom
Level Contributor
11 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 23, 2015

I've only started visiting Pollo Tropical in recent years, thinking it was just another fast food joint for decades. I've never been more wrong about a place! Since I've visited them for the first time 2 years ago I keep coming back. Delicious Latin dishes. Always good in terms of positions and flavour. It's addictively delicious!

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Miami
Level Contributor
124 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed July 9, 2015

Love the mojo pork and the ajiaco soup. I go there just for these two items. I prefer to be served, that is why I do not go there that often. I always have left over pork to take home for another day. The soup is delicious!

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Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 25, 2015

I love a fast food establishment that serves real food for a fast food price! Love this location because it's clean and fast service!

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Level Contributor
43 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed April 29, 2015

This is the only fast food I love! Their chicken is simply delicious! Always well cooked and juicy....service is fast and staff is always nice

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Appleton, Wisconsin
Level Contributor
114 reviews
75 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed March 18, 2015

I visited family from Aventura and we all went out to Pollo Tropical. It was my first time in a restaurant like this one and it was amazingly good! I did not think I would like the black beans and rice, but was pleasantly surprised how much I like it! My absolute favorite was dunking my chicken into the cilantro... More 

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West New York, New Jersey
Level Contributor
122 reviews
69 restaurant reviews
common_n_restaurant_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed March 14, 2015

This is a fast food restaurant in Sunny Isles Florida . It is surrounded by very expensive condos , stores and other restaurant . This very inexpensive restaurant served much better food than the very expensive surrounding restaurants . The only minor criticism is that whoever is cutting up the meat portions has not sense in making sure each order... More 

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Atlanta, Georgia, United States
Level Contributor
48 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed February 18, 2015 credit card Amex Card Member Review

Pollo tropical rarely disappoints me. This location was no exception. Conveniently located near the beach and amongst other standard shopping.

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Level Contributor
20 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed January 29, 2015

Check your order! Always have to go back in and make sure everything is actually there. Don't get the avocado salad. Disgusting. Stick to chicken and the yucca.

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Restaurant Details

Location and Contact Information

  • Address: 17084 Collins Ave, Sunny Isles Beach, FL 33160-3642
  • Location: United States  >  Florida (FL)  >  Sunny Isles Beach
  • Phone Number: 786-923-0262

Price and Cuisine

  • Cuisine: Latin, Spanish
Open Hours
Sunday
10:30 am - 12:00 am
Monday
10:30 am - 12:00 am
Tuesday
10:30 am - 12:00 am
Wednesday
10:30 am - 12:00 am
Thursday
10:30 am - 12:00 am
Friday
10:30 am - 12:00 am
Saturday
10:30 am - 12:00 am

Questions & Answers

Questions? Get answers from Pollo Tropical staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?