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Kaim Park

International
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17 Edinburgh Road, Bathgate, Scotland
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Dining options: Lunch, Dinner, Breakfast, Reservations
Description: This is a hotel which has seperate bar / restaurant area which serves non...
This is a hotel which has seperate bar / restaurant area which serves non guests/function suite/wedding venue, which can cause some noise during functions.
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TripAdvisor Reviewer Highlights

Read all 81 reviews
Visitor rating
  • 19
    Excellent
  • 26
    Very good
  • 19
    Average
  • 10
    Poor
  • 7
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Nice food great service

Ate here one Thursday afternoon. Good varied menu. There were specials but we ordered off of the main menu. Service was quick and friendly. Good food. Give it a try you won't regret it.

4 of 5 starsReviewed April 19, 2015
globetrkers2007
,
Bathgate, United Kingdom
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81 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Polish first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 21, 2015

I emailed the Kaim Park on the 12th May saying I would possibly like to book 13 people for dinner but would like to see the kids menu first as my daughter only eats sausages and if sausages are not on the menu would it be ok for me to bring them for her. I also asked if it was... More 

Was this review helpful? Yes 1
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 18, 2015

My previous review was not an exaggeration, like the manager stated. It truely was the worse hotel I have ever stayed in. The manager needs to take note of the huge number of reviews telling him that the hotel rooms are disgusting and are in chronic need of an update and to stop replying with comments that imply that it... More 

Was this review helpful? Yes 1
John D, General Manager at Kaim Park, responded to this review

Refurbishment of bedrooms is already in action and on going paint maintenance is in play. More 

1 review
5 of 5 stars Reviewed May 12, 2015 via mobile

Had lunch with my daughters and partner on 11/05 and was delighted with the service we received. The staff that served us (Sam and Alistair) were very attentive and friendly. The meals we ordered were on the lunchtime menu and were certainly value for money as the portions were very generous. The layout of the restaurant has been designed to... More 

Was this review helpful? Yes
Sharon M, Manager at Kaim Park, responded to this review

Thank you for your great comments John Douglas More 

craignichola@yahoo.co.uk
Contributor
13 reviews 13 reviews
9 restaurant reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed April 25, 2015

I have eaten here on a several occasions over the years only to go away very disappointed.I return each time with hope that the food on the menu which is very appetizing would have improved,sad to say it hasn't.I love the ambience of the hotel, it's ideal for parents as children can safely play in the massive garden which the... More 

Was this review helpful? Yes 1
Sharon M, Manager at Kaim Park, responded to this review

Our apologies on your dissatisfaction, we have addressed your comments and can guarantee improvement. Regards John Douglas More 

Contributor
19 reviews 19 reviews
15 restaurant reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed April 23, 2015

Waited 50 mins for a five bean and ceaeser salad. Eventually they did manage two soft drinks and one soup. Clearly multi tasking is just not an option. They weren't even that busy Couldn't wait for mains. Nobody apologised or took any responsibility for long delay. To make matters even worse it took three people to work out cost of... More 

Was this review helpful? Yes 1
Sharon M, Manager at Kaim Park, responded to this review

We apologise for your unhappy service , we have changed our restaurant management and are doing staff retraining to return to our previously good reputation. John Douglas More 

Bathgate, United Kingdom
Top Contributor
81 reviews 81 reviews
38 restaurant reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed April 19, 2015

Ate here one Thursday afternoon. Good varied menu. There were specials but we ordered off of the main menu. Service was quick and friendly. Good food. Give it a try you won't regret it.

Was this review helpful? Yes
Sharon M, Manager at Kaim Park, responded to this review

Thank you for your great review, staff will be happy to hear it. John Douglas More 

Bathgate, United Kingdom
Top Contributor
63 reviews 63 reviews
25 restaurant reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed April 7, 2015

Wonderful evening. Delicious meal. Friendly efficient staff. Great company. Delightful surroundings. What more can one ask.

Was this review helpful? Yes
Sharon M, Manager at Kaim Park, responded to this review

Thank you for a great review glad you all enjoyed it. John Douglas More 

Edinburgh, United Kingdom
Senior Reviewer
7 reviews 7 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 23, 2015

I was treated here by a friend for my birthday. It was lovely from start to finish and I couldnt fault anything about my experience. The staff were very polite and friendly, the food was lovely and the restaurant itself is bright and open. I enjoyed it so much the first time I had been that I then took my... More 

Was this review helpful? Yes 1
Sharon M, Manager at Kaim Park, responded to this review

Thank you for a great review More 

Falkirk, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 3, 2015

I was recently here for a family meal and was impressed with the food, surroundings, prices and service once things got started. As a bonus, we were given the use of a separate room as our party had grown in numbers from the original booking and could not be catered for in the main restaurant area. I would recommend this... More 

Was this review helpful? Yes
Sharon M, Manager at Kaim Park, responded to this review

Thank you for your great comments we will pass them on to staff More 

Edinburgh, United Kingdom
Contributor
19 reviews 19 reviews
5 restaurant reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 21, 2015

I have visited this restaurant on many occasions and found it excellent so what happened on 19th. We were served with a vegetable lassagne which was inedible. Quickly replaced and taken off the menu, was this some sort of test to see if we would complain? Substitutes were served rapidly and enjoyed. Sorry I have never felt the need to... More 

Was this review helpful? Yes
Sharon M, General Manager at Kaim Park, responded to this review

Our apologies on the food served to you on this occasion, we have addressed your complaint with the chef, we had been trying out a new recipe and have returned to our old one , we look forward to seeing you next time your in the area. again our apologies . More 

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Restaurant Details

Location and Contact Information

  • Address: 17 Edinburgh Road, Bathgate, Scotland
  • Location: Europe  >  United Kingdom (UK)  >  Scotland  >  West Lothian  >  Bathgate

Price and Cuisine

  • Cuisine: International

Description

This is a hotel which has seperate bar / restaurant area which serves non guests/function suite/wedding venue, which can cause some noise during functions.

Questions & Answers

Questions? Get answers from Kaim Park staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?