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Laois Shopping Centre | James Fintan Lalor Avenue, Portlaoise, Ireland
0578666675
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Saturday
Closed
See all hours
Hours:
Mon - Wed 9:00 am - 6:00 pm
Thu - Fri 9:00 am - 8:00 pm
Dining options: Lunch, Breakfast, Reservations, Seating
Description: 124 seater day time restaurant, with outdoor seating and scenic view....
124 seater day time restaurant, with outdoor seating and scenic view. Rafters has a modern, chic, and cosmopolitan feel to it and serves everything from Breakfast, sandiches, panini's, wraps, ciabatta's, wide selection of carvery items, kids menu, coffee's, tea's, lattee's etc...
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TripAdvisor Reviewer Highlights

Read all 81 reviews
Visitor rating
  • 37
    Excellent
  • 7
    Very good
  • 17
    Average
  • 11
    Poor
  • 9
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Nice food and great coffee

Have lunch and coffee here often ... The food is good and freshly made .. They serve filter coffee which is a big plus for me .. would recommend

4 of 5 starsReviewed October 25, 2015
Ray L
,
Ireland
via mobile
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81 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Dublin
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

On Saturday while on a trip with the girls to Portlaoise we had lunch in Rafters. I was blown away by how the owner went out of her way for us. It was customer service that you just don't see everyday. Unfortunately, she was not there when we were leaving to thank her, so I hope her colleagues passed on... More 

Helpful?
Thank Dublinflyaway
Dublin, Ireland
1 review
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Popped in here while out work related last week. Was about 4.30pm, was tired and grumpy after a hard annoying day. That all changed! I'm not usually one for posting reviews on this but I think the staff deserve to be acknowledged for dealing with a grumpy customer! By the time I sat down there was a hint of a... More 

Helpful?
3 Thank Casserly117
Athlone, Ireland
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 8, 2016

Popped into Rafters café on way back from a family wedding.. Lovely warm atmosphere with great menu choice. Delicious home cooked food and the stir fry wok dish my husband had was gorgeous- I had the Caesar salad which was so fresh and taste, 2 creamy cappuccinos to finish it off with an indulgent want more choc gateau. Clean fresh... More 

Helpful?
2 Thank Elaine A
County Laois, Ireland
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 18, 2015 via mobile

Have been to Rafters numerous times and have never been disappointed, great service and food at very resonable prices. Look forward to calling in again soon

Helpful?
1 Thank Stea1983
trish c, Owner at Rafters Cafe, responded to this review

Hi Stea, Thank you so much for review and your lovely comments on our food and staff. We look forward to looking after you again very soon, and a very happy Christmas to you. Regards Trish More 

LAOIS EIRE
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed December 17, 2015

Staff tired and uninterested looking, very ordinary food, tables and floors dirty!! the cafe wasnt busy enough to explain the dirty tables and floors. pity, having such a good position and such a poorly run cafe, wont be returning when passing through Portlaoise again.

Helpful?
2 Thank EN10
Ashbourne, Ireland
Level Contributor
40 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed December 10, 2015

Was here for a quick bite and fresh coffee after the hated 'Christmas Shop' with herself. After a terrible day being dragged around like a child we stopped here for a little bite and to re-energise! Excellent fresh food, coffee was as good if not better than any of the big brands (Costa, Starbucks etc), and a little tasty treat... More 

Helpful?
1 Thank BrianC6969
trish c, Owner at Rafters Cafe, responded to this review

Hi Brian c Thank you so much for your lovely comments. I have passed your comments on to all our staff. I hope you didnt put up too many pounds after having our Chocolate Biscuit Cake!!It is a weakness of mine I must admit!!! If you are ever in Portlaoise again we look forward to looking after you. Trish More 

County Dublin, Ireland
Level Contributor
17 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed December 7, 2015

Appalling restaurant! I had a breakfast here before, the breakfast was cold. I sent the food back inside to be reheated and I received it, half hot, half cold. Very expensive. Never will be visiting again! Staff should be ashamed of themselves

Helpful?
2 Thank Mairead C
trish c, Owner at Rafters Cafe, responded to this review

Hi Mairead c, Thank you for taking the time to review us recently. I was so dissappointed to hear that you were served a cold breakfast. That is totally unacceptable. Perhaps you could get in touch with me at a stage that suits you, as I would hate to lose you as a customer, I can assure that steps have... More 

Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 28, 2015 via mobile

Coffee was a bland pale excuse. Banoffie pie wasn't much better. I tried to return the coffee and 'upgrade' to an americano but they were very short staffed and under pressure

Helpful?
2 Thank Mick O
trish c, Owner at Rafters Cafe, responded to this review

Hi Mick, Thank you for taking the time to review our restaurant recently. Its a pity you didnt ask to speak to a member of the management team on the day in relation to your cup of coffee, we could have had your situation sorted quite easily. I am aware of what happened on the day, I can assure you... More 

Ireland
Level Contributor
81 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 116 helpful votes
4 of 5 stars Reviewed October 25, 2015 via mobile

Have lunch and coffee here often ... The food is good and freshly made .. They serve filter coffee which is a big plus for me .. would recommend

Helpful?
2 Thank Ray L
trish c, Owner at Rafters Cafe, responded to this review

Hi Ray L, I would like to thank you very much for taking the time to write a review recently. We really appreciate your lovely comments. We look forward to looking after you in Rafters again soon. Kind Regards Trish More 

co. laois
Level Contributor
15 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed September 20, 2015

Myself and my Partner went here yesterday Sunday .I had soup and sandwich . I ordered ham , chicken, peppers the chicken wasn't nice . I just eat the ham out of it . The Green peppers were cut very big for a sandwich that didn't appeal to me . Himself had the soup and the chips .. God Chips... More 

Helpful?
2 Thank marchapril
trish c, Owner at Rafters Cafe, responded to this review

Hi Marchapril, I am responding to a recent review that you wrote on our restaurant. We pride ourselves on our Customer Service, and we do everything we can to sort out any issues that any customer may have when on our premises. You did not bring your issues with your visit to any member of our Management team on the... More 

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Restaurant Details

Location and Contact Information

  • Address: Laois Shopping Centre | James Fintan Lalor Avenue, Portlaoise, Ireland
  • Location: Europe  >  Ireland  >  Province of Leinster  >  County Laois  >  Portlaoise
  • Phone Number: 0578666675

Price and Cuisine

  • Cuisine: European, British

Description

124 seater day time restaurant, with outdoor seating and scenic view. Rafters has a modern, chic, and cosmopolitan feel to it and serves everything from Breakfast, sandiches, panini's, wraps, ciabatta's, wide selection of carvery items, kids menu, coffee's, tea's, lattee's etc...
Open Hours
Monday
9:00 am - 6:00 pm
Tuesday
9:00 am - 6:00 pm
Wednesday
9:00 am - 6:00 pm
Thursday
9:00 am - 8:00 pm
Friday
9:00 am - 8:00 pm

Questions & Answers

Questions? Get answers from Rafters Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?