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P.F. Chang's

Certificate of Excellence
$$$
Asian, Chinese, Family Fare
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6741 Kingston Pike, Knoxville, TN 37919-4864
865-212-5514
Website
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Dining options: Reservations
Good for:
Families with children
Large groups
Reservations

TripAdvisor Reviewer Highlights

Read all 123 reviews
Visitor rating
  • 62
    Excellent
  • 29
    Very good
  • 19
    Average
  • 8
    Poor
  • 5
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Most recent review
Good food

The food is good and the portions are too. Our server did great though he forgot our side of rice. Which was fine since we were stuffed. The environment was good too though the place was a little chilly. They had heaters out so possibly an HVAC issue.

4 of 5 starsReviewed February 26, 2015
TWParks
Good for:
  • Families with children
  • Large groups
  • Reservations
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123 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Contributor
13 reviews 13 reviews
6 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 26, 2015 NEW

The food is good and the portions are too. Our server did great though he forgot our side of rice. Which was fine since we were stuffed. The environment was good too though the place was a little chilly. They had heaters out so possibly an HVAC issue.

Was this review helpful? Yes
Knoxville, Tennessee
Senior Reviewer
7 reviews 7 reviews
7 restaurant reviews
1 of 5 stars Reviewed February 16, 2015

This is a review of our last and final visit to Chang's. A great parking spot opened up as we arrived. We had a 20 minute wait to get in which was very accurate. Our server was excellent. After ordering our food we had over a half hour wait for it and when it got to the table my wife's... More 

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Big Stone Gap, Virginia, United States
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 3, 2015

1st experience and it was great! We will definitely be back on our next trip to Knoxville, TN! Great food and Great service! Love the egg rolls and crab stuffed wontons!

Was this review helpful? Yes
Knoxville, Tennessee
Contributor
19 reviews 19 reviews
14 restaurant reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 22, 2015

my title says it all, I find there food very boring with pretty small portions for more money than regular mom and pop Chinese retaurants. of course you get nice décor, but I eat out for exciting food that makes me thrilled. this is not the place.

Was this review helpful? Yes
Knoxville, Tennessee
Senior Contributor
39 reviews 39 reviews
32 restaurant reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 18, 2015

Our first takeout experience at P. F. Chang's was a bummer. The employee who answered the phone was unbelievably difficult in speaking English and placing the order was nearly impossible. Once we arrived the Hostess directed us "to go stand in front of the kitchen door." Once there we had two other customers just standing around in front of the... More 

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Knoxville, Tennessee
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 18, 2015

Awesome food for the price! Nice place for a date and the food is good for under $20 a person. My favorite is the Korean BBQ

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Kingston, Tennessee
Top Contributor
193 reviews 193 reviews
147 restaurant reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed January 8, 2015

Arrived about 5:15 and were able to beat the crowds on a Friday night. Shared the lettuce wrap appetizer and each had a dish we thought was tasty. I had the Ginger Chicken and hubby had the Crispy Honey. Both really good but I think I liked the Crispy Honey the best! But what stands out is the lettuce wraps!... More 

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Long Valley, New Jersey
Top Contributor
152 reviews 152 reviews
76 restaurant reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed December 30, 2014

The place was cram packed on a Monday night - even the wait staff was shocked. We had a bit of a wait but the service was excellent and entrees very good as well.

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Knoxville, Tennessee
Top Contributor
87 reviews 87 reviews
61 restaurant reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed December 19, 2014

I have been to this restaurant many years ago and returned with 5 girlfriends for a birthday celebration. The "Birthday Girl" suggested this place, as she had been often and was very familiar with the menu. We had the orange and ginger edamame, which was fantastic. We also had the lettuce wraps, which were excellent. I then had a Cantonese... More 

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chicago,il
Reviewer
4 reviews 4 reviews
4 restaurant reviews
3 of 5 stars Reviewed December 14, 2014

It is a chain. Looks nice and cozy inside. The food is not bad. Good appetizers. Soup is too starchy. Basically the food is average. There is a bar in the restaurant. Service is OK. We waited 15 minutes for the main course.

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Restaurant Details

Location and Contact Information

  • Address: 6741 Kingston Pike, Knoxville, TN 37919-4864
  • Location: United States  >  Tennessee (TN)  >  Knoxville
  • Phone Number: 865-212-5514

Price and Cuisine

  • Average Prices: USD 21 - 30
  • Cuisine: Asian, Chinese, Family Fare

Restaurant Characteristics

  • Good for: Families with children, Large groups

Questions & Answers

Questions? Get answers from P.F. Chang's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?