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P.F. Chang's

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6741 Kingston Pike, Knoxville, TN 37919-4864
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Dining options: Lunch, Reservations, Seating, Takeout, Waitstaff

TripAdvisor Reviewer Highlights

Read all 161 reviews
Visitor rating
  • 71
  • 47
    Very good
  • 25
  • 11
  • 7
Rating summary
  • Food
    4 of 5 stars
    4 of 5 stars
  • Value
    3.5 of 5 stars
    4 of 5 stars

When they took orange beef off the menu, I was devastated. Other dishes are fine . . . .long beans, pork fried rice to name a couple.

4 of 5 starsReviewed 1 week ago
Wayne C
Knoxville, Tennessee
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161 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Level Contributor
48 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Enjoyed our family dinner here to celebrate our daughter's engagement! Our server Jonathan was wonderful. The food was great, and the atmosphere was relaxing. Thankful for the gluten free choices too.

Thank Lisa F
Knoxville, Tennessee
Level Contributor
42 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

When they took orange beef off the menu, I was devastated. Other dishes are fine . . . .long beans, pork fried rice to name a couple.

Thank Wayne C
the villages fl
Level Contributor
38 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Chang's always provides good food for decent prices. Place was crowd on Sunday night. Chicken wraps are a great starter. There spicy dishes are not that hot. My wife does not like heat but are most of my Kung Pao shrimp.

Thank hardshell
Johnson City, Tennessee
Level Contributor
10 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

My husband, daughter, and I went there today for my birthday and we all 3 hated it. I do mean hate! We started out with the lettuce wraps and the sauce was so full of garlic and sodium that we could taste it hours after eating it. My daughter and I got the honey chicken and my husband got the... More 

Thank Tracie R
Mumbai (Bombay), India
Level Contributor
18 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The service can be swift if you visit during dinnertime. We went there once for dinner, the second time for lunch. The service was very different each time. The dinner time service was just excellent. We were seated at the first available booth, and got wonderful service from Kristi. The second visit however, was a very different story. We were... More 

Thank garnetgirl_00
Level Contributor
136 reviews
102 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good experience again: We were worried about getting immediate seating at 630, but worked out. We prefer booths to open table so opted for bar where we got great service from Mary. Enjoyed nibbling "fun food" --spicy green beans while Kathy sipped Cabernet and I had warm saki. We opted for kung pao shrimp and lobster --excellent. Inevitable leftovers folded... More 

Thank centaur41
West Knoxville, Tennessee, United States
Level Contributor
124 reviews
83 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We had a group of eight and ordered everything "family style". Just order what you like and pass it around. Everyone had enough to even take home. Beautiful decor and very good food.

Thank ThatSeventiesGuy
Level Contributor
104 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Although we've eaten here multiple times, I was somewhat wary of trying a Friday night. No need for concern! While food took a little longer than at lunch during the week, service by Carol Anne was excellent! Our drinks were never empty and she was attentive without feeling like she was hovering. Food was consistently good. You can't beat their... More 

Thank Tami A
Knoxville, Tennessee
1 review
2 of 5 stars Reviewed January 3, 2016 via mobile

One of the worst meals we have ever had. Service was terrible, Unable to get even basics like silverware and water for forever. Food was bland. Just not up to par.

Thank Vonnie O
Knoxville, Tennessee
Level Contributor
219 reviews
92 restaurant reviews
common_n_restaurant_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed December 30, 2015

Lots of gluten-free selections here, folks. If you dine in, rest assured that the staff will package up everything for you that you are unable to eat. A special thanks to P.F. Changs for using recyclable materials for take-out. I am weary of seeing Styrofoam which will be in the landfill two centuries from now. Onto the food - there... More 

Thank heyjudithz

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Restaurant Details

Location and Contact Information

  • Address: 6741 Kingston Pike, Knoxville, TN 37919-4864
  • Location: United States  >  Tennessee (TN)  >  Knoxville
  • Phone Number: 865-212-5514

Price and Cuisine

  • Average Prices: USD 21 - 30
  • Cuisine: Chinese, Asian

Restaurant Characteristics

  • Good for: Large groups, Families with children

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of P.F. Chang's and other visitors
1 question
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Questions? Get answers from P.F. Chang's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?