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P.F. Chang's

Certificate of Excellence
$$$
Chinese, Asian, Family Fare
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6741 Kingston Pike, Knoxville, TN 37919-4864
865-212-5514
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Dining options: Reservations
Good for:
Families with children
Large groups

TripAdvisor Reviewer Highlights

Read all 129 reviews
Visitor rating
  • 64
    Excellent
  • 30
    Very good
  • 21
    Average
  • 8
    Poor
  • 6
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Quick stop for lunch

Stoped here for a business lunch on a snowy day. Traveling through town. PF Changs rarely disappoints. Service was slow. Sat for nearly 15 minutes prior to any server approaching. She definitely had a bit of "grumpy cat face" but improved throughout our experience. Food was good. Always a... read more

4 of 5 starsReviewed March 1, 2015
DR24018
,
Roanoke, Virginia
Good for:
  • Families with children
  • Large groups
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129 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Maryville, Tennessee
Top Contributor
96 reviews 96 reviews
80 restaurant reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed April 16, 2015

Nice atmosphere. Expensive Chinese food. Service was subpar. We sat in bar area, and when you do this, it seems as though the service is always a struggle. Never enough servers in this area. That was my mistake for sitting there. My lunch plate was pretty sparse. I had Chicken Satay. I also had a cup of hot n sour... More 

Was this review helpful? Yes
Crossville, TN
Top Contributor
63 reviews 63 reviews
38 restaurant reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed April 13, 2015

I ate here one month ago and the food, atmosphere and service was excellent. However today was a disappointment. We were the first customers to arrive. We ordered drinks and told the waitress we were there for a leisurely dinner and we wanted to enjoy our drinks. She kept rushing us to order which we did but stressed we were... More 

Was this review helpful? Yes
Knoxville, Tennessee
Senior Contributor
31 reviews 31 reviews
17 restaurant reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed April 12, 2015

I have been to P.F. Changs a dozen times in the span I have lived in Knoxville and for some reason I continue to torture myself. The last time I visited was definitely the "last" time I visit, My gripe with this place all along is the wait time. I suppose its ok if you want to have a chat... More 

Was this review helpful? Yes 1
Maryville, Tennessee
Top Contributor
61 reviews 61 reviews
55 restaurant reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed March 25, 2015

My wife and I just ate one of the best meals we have ever had at Changs. You will not be disappointed here.

Was this review helpful? Yes
Mount Carmel, Tennessee
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 9, 2015

Have heard of PF Chang's for years. Finally, a friend and I drove over an hour to enjoy a nice evening together. We found reservations made by OnStar, the atmosphere was most delightful, candles on each table, very relaxing. Feeling very pleasant at this time our food arrived. WOW! Enough for each to share, served in large portions, plates to... More 

Was this review helpful? Yes 2
Roanoke, Virginia
Top Contributor
52 reviews 52 reviews
41 restaurant reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 1, 2015

Stoped here for a business lunch on a snowy day. Traveling through town. PF Changs rarely disappoints. Service was slow. Sat for nearly 15 minutes prior to any server approaching. She definitely had a bit of "grumpy cat face" but improved throughout our experience. Food was good. Always a good value. Relatively quick trip once things got going.

Was this review helpful? Yes
Contributor
14 reviews 14 reviews
6 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 26, 2015

The food is good and the portions are too. Our server did great though he forgot our side of rice. Which was fine since we were stuffed. The environment was good too though the place was a little chilly. They had heaters out so possibly an HVAC issue.

Was this review helpful? Yes
Knoxville, Tennessee
Contributor
12 reviews 12 reviews
12 restaurant reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 16, 2015

This is a review of our last and final visit to Chang's. A great parking spot opened up as we arrived. We had a 20 minute wait to get in which was very accurate. Our server was excellent. After ordering our food we had over a half hour wait for it and when it got to the table my wife's... More 

Was this review helpful? Yes 1
Big Stone Gap, Virginia, United States
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 3, 2015

1st experience and it was great! We will definitely be back on our next trip to Knoxville, TN! Great food and Great service! Love the egg rolls and crab stuffed wontons!

Was this review helpful? Yes
Knoxville, Tennessee
Contributor
19 reviews 19 reviews
14 restaurant reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 22, 2015

my title says it all, I find there food very boring with pretty small portions for more money than regular mom and pop Chinese retaurants. of course you get nice décor, but I eat out for exciting food that makes me thrilled. this is not the place.

Was this review helpful? Yes 1

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Restaurant Details

Location and Contact Information

  • Address: 6741 Kingston Pike, Knoxville, TN 37919-4864
  • Location: United States  >  Tennessee (TN)  >  Knoxville
  • Phone Number: 865-212-5514

Price and Cuisine

  • Average Prices: USD 21 - 30
  • Cuisine: Chinese, Asian, Family Fare

Restaurant Characteristics

  • Good for: Families with children, Large groups

Questions & Answers

Questions? Get answers from P.F. Chang's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?