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30 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Asheville, North Carolina
Senior Contributor
26 reviews 26 reviews
10 restaurant reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 22, 2014

We stopped at Longhorn on our way through Kingsport and hit the lunch rush on a Saturday. We were seated quickly and greeted by a server who took our order. Our salads had been premade with iceberg lettuce, a couple of tomato pieces and a little carrot. The salad itself was bland except for an overly sour Ranch dressing. The... More

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Jonesborough, Tennessee, United States
Senior Contributor
36 reviews 36 reviews
22 restaurant reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 29, 2014

I signed up for the eClub and received a coupon for a free appetizer. I chose the housemade chips and they were yummy. Though I'm a vegetarian, I did find a few foods on the menu. For my main coarse on this visit I had a baked potato, a house salad and a chocolate lava cake for dessert. The potato... More

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Norton, Virginia
Top Contributor
61 reviews 61 reviews
32 restaurant reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed September 22, 2014

Sitting in the rest right now. Poor service - salad came prob 2 min before the food. Was told after sitting here for nearly 30 min that what we ordered wasn't available. Really? No steak knife with our steaks, asked for more cheese dip for pretzels told sure. Still haven't seen that. Check please!

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LongHornSteakhouse, Guest Relations Manager at Long Horn Steakhouse, responded to this review

Hi JLH68- What a frustrating experience! We can understand your disappointment, especially when our team failed to provide attentive service throughout your visit. We’re sorry that this caused your overall experience to be less than perfect. We know that we can do better and would like the opportunity to make this right. If you have a moment please e-mail us... More

Aiken, South Carolina
Senior Contributor
41 reviews 41 reviews
23 restaurant reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed September 1, 2014

We stoppd here for a few drinks before retiring to our room, after we had dinner elsewhere. The bar had 2 bartenders and 2 customers. We had to wait awhile before we were approached to ask us for our order. This was amazing to watch over a period of time. We would have to flag them down and then one... More

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LongHornSteakhouse, Guest Relations Manager at Long Horn Steakhouse, responded to this review

Hi charaiken - Thank you for stopping in for a few drinks. Regrettably, you did not receive the prompt, attentive service we would have expected. Sorry for letting you down. Your feedback will give us an opportunity to remind our team about these important service commitments. In addition, I hope you will contact us at longhornsocial@longhornsteakhouse.com so we can make... More

Kingsport, Tennessee
Top Contributor
154 reviews 154 reviews
134 restaurant reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed July 28, 2014 via mobile

Four of us ordered steaks and one was almost rare, two over cooked (like rubber) and one was just about right. When we go to the Johnson City Long Horns the steaks are cooked to perfection every time. Our five trips to this restaurant each time there has been problems with the steaks. It's a steak house so you expect... More

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Johnson City, Tennessee
Contributor
14 reviews 14 reviews
14 restaurant reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 15, 2014

My fiance and I went to Longhorn not too long after it opened because we had a gift card, and we have not been back since! He had a steak, which tasted funny and he didn't even finish. I had tilapia, and it was decent but nothing special. It was also way too expensive for the poor quality of food.

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LongHornSteakhouse, Guest Relations Manager at Long Horn Steakhouse, responded to this review

Hi Pharma2017- It is disappointing to learn you left unimpressed. We are truly sorry that you and your fiances entrees were both less than perfect. This is definitely something we will be addressing immediately with our culinary team. Your review gave us a clear understanding of our opportunities and we would like to make up for this unfortunate visit. If... More

Summerfield, North Carolina
Senior Contributor
27 reviews 27 reviews
18 restaurant reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 8, 2014 credit card Amex Card Member Review

Love this place! The Outlaw Ribeye is my favorite...bone-in, on the char grill. Service and atmosphere are top-notch, too.

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Kingsport, Tennessee
Top Contributor
154 reviews 154 reviews
134 restaurant reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed April 6, 2014

We both got steaks and they were done the way we wanted and they tasted really good. Service was on the slow side but we were not in a rush.

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Kingsport, Tennessee
Reviewer
5 reviews 5 reviews
3 restaurant reviews
4 of 5 stars Reviewed March 27, 2014

Steaks are why you go to Longhorn. The steaks are always cooked correctly. At this last visit the service could have been a little faster but overall one of our go to places for steak.

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bristol
Senior Contributor
26 reviews 26 reviews
13 restaurant reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 16, 2014

My husband and I showed up in what we thought were early hours on Valentines Day. We were there at 5:00 and there was already a two hour wait. We did not get to eat that night so we decided to start over with our celebration the next day. We went at lunch and there was no line, no waiting... More

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Additional Information about Long Horn Steakhouse

Address: 1750 E Stone Dr, Kingsport, TN 37660
Phone Number: (423) 245-0049
Location: United States  >  Tennessee (TN)  >  Kingsport
Cuisine: Steakhouse

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