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Chili's Grill & Bar

$$
Mexican, American, Southwestern, Barbecue
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7810 Poplar Ave, Germantown, TN 38138-3906
901-756-5203
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Today
11:00 am - 11:00 pm
Closed now
See all hours
Hours:
Sun - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:00 am
Dining options: Seating, Takeout, Waitstaff

TripAdvisor Reviewer Highlights

Read all 19 reviews
Visitor rating
  • 3
    Excellent
  • 11
    Very good
  • 2
    Average
  • 3
    Poor
  • 0
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Passing through

We stopped in while just traveling through the area. We had a great waitress, Brittany. They were very busy, but she really took care of us. The food was as good as I've ever had at Chilis, very flavorful. I would definitely eat there again.

4 of 5 starsReviewed November 29, 2015
tsutton2166
,
Kinston, North Carolina
via mobile
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19 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Kinston, North Carolina
Level Contributor
9 reviews
6 restaurant reviews
4 of 5 stars Reviewed November 29, 2015 via mobile

We stopped in while just traveling through the area. We had a great waitress, Brittany. They were very busy, but she really took care of us. The food was as good as I've ever had at Chilis, very flavorful. I would definitely eat there again.

Helpful?
Thank tsutton2166
Level Contributor
19 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed November 13, 2015 via mobile

I've been working off and on in this area for the past couple months. I thought Chili's would be a fairly quick safe bet for dinner after work. I was seated promptly at a small table that had quite a bit of a granular substance on the table. Salt and pepper I guess. Not a great start. I ordered a... More 

Helpful?
Thank StLouisSpeaks
Olive Branch, Mississippi
Level Contributor
12 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 14, 2015

Visited Chili's last Friday to pickup our grandkids and had dinner. Even though this is a chain restaurant, we noted a difference in the food and service at the Germantown Chili's on Poplar Ave., as compared to other Chili's locations. The food and service was very good. I tried the Mexican burrito, which is a new menu item and it... More 

Helpful?
Thank jfbyford
Memphis, Tennessee
Level Contributor
51 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed July 10, 2015

...why am I still waiting on my food after thirty minutes? This used to be a great place to eat for lunch, but it has taken a downturn over the past six month. It seems like service get more slower each time I visit. I was second person to walk into restaurant after the opened. I place my drink and... More 

Helpful?
Thank scalba123
Pevely, Missouri
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 7, 2015 via mobile

They did get a group of 16 in on a Saturday at 11:30, which was great!! The waitress was good and efficient but the food was not great!! Not like our chilis back home.

Helpful?
Thank Dkldd99
Collierville, Tennessee
Level Contributor
37 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 2, 2015

Friendly place to eat , waiters were nice. Good location, clean, good food. Enjoyed. If you don't wait dessert there, Baskin and Robbins is in walking distance.

Helpful?
Thank Cecilia_Lindsey
Level Contributor
209 reviews
153 restaurant reviews
common_n_restaurant_reviews_1bd8 79 helpful votes
3 of 5 stars Reviewed May 13, 2015

I have eaten meals at this Chilis for years and unfortunately my recent experience does not bode well for the likelihood of any future visits. The service was friendly and prompt but the food quality was lacking. I had the Buffalo chicken salad and the chicken was decent but the salad tasted like it had been sitting out way too... More 

Helpful?
Thank Pittmanmark
Memphis, Tennessee
Level Contributor
105 reviews
68 restaurant reviews
common_n_restaurant_reviews_1bd8 61 helpful votes
2 of 5 stars Reviewed March 15, 2015 credit card Amex Card Member Review

They were slow, forgot several times sides and other requests thus the server went MIA and we couldn't pay our bill.

Helpful?
Thank CoolAb25
Germantown, Tennessee
Level Contributor
139 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed January 10, 2015

We visit this Chilis location once or twice a month. Food is usually very good, but sometimes service can be slow and servers act as if they could care less. The self pay kiosk at the table encourages you to play games on it while you wait, but it doesn't tell you that a charge for it is added to... More 

Helpful?
Thank LeslieG_8
Germantown, Tennessee
Level Contributor
51 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed November 6, 2014 credit card Amex Card Member Review

This chili's location has really improved quality and service from about 9 months ago. It's back to its prior level which is terrific overall. Only comment is that we had to change tables due to first booth being about 12" too far away from bench seats on both sides. Fortunately another booth was available and sized properly.

Helpful?
Thank lori m

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Restaurant Details

Location and Contact Information

  • Address: 7810 Poplar Ave, Germantown, TN 38138-3906
  • Location: United States  >  Tennessee (TN)  >  Germantown
  • Phone Number: 901-756-5203

Price and Cuisine

  • Average Prices: USD 20
  • Cuisine: Mexican, American, Southwestern, Barbecue

Restaurant Characteristics

  • Good for: Large groups, Families with children, Bar scene
Open Hours
Sunday
11:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:00 am
Saturday
11:00 am - 12:00 am

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?