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Chili's Grill & Bar

$$
Mexican, American, Southwestern, Barbecue
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7810 Poplar Ave, Germantown, TN 38138-3906
901-756-5203
Website
Today
11:00 am - 12:00 am
Open now
See all hours
Hours:
Sun - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:00 am

TripAdvisor Reviewer Highlights

Read all 13 reviews
Visitor rating
  • 3
    Excellent
  • 7
    Very good
  • 1
    Average
  • 2
    Poor
  • 0
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Good Food - Service not always the best

We visit this Chilis location once or twice a month. Food is usually very good, but sometimes service can be slow and servers act as if they could care less. The self pay kiosk at the table encourages you to play games on it while you wait, but it doesn't tell you that a charge for it is added... read more

4 of 5 starsReviewed January 10, 2015
LeslieG_8
,
Germantown, Tennessee
Good for:
  • Bar scene
  • Families with children
  • Large groups
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13 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Top Contributor
114 reviews 114 reviews
85 restaurant reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed May 13, 2015

I have eaten meals at this Chilis for years and unfortunately my recent experience does not bode well for the likelihood of any future visits. The service was friendly and prompt but the food quality was lacking. I had the Buffalo chicken salad and the chicken was decent but the salad tasted like it had been sitting out way too... More 

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Memphis, Tennessee
Top Contributor
105 reviews 105 reviews
68 restaurant reviews
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed March 15, 2015 credit card Amex Card Member Review

They were slow, forgot several times sides and other requests thus the server went MIA and we couldn't pay our bill.

Was this review helpful? Yes
Germantown, Tennessee
Top Contributor
123 reviews 123 reviews
52 restaurant reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed January 10, 2015

We visit this Chilis location once or twice a month. Food is usually very good, but sometimes service can be slow and servers act as if they could care less. The self pay kiosk at the table encourages you to play games on it while you wait, but it doesn't tell you that a charge for it is added to... More 

Was this review helpful? Yes
Germantown, Tennessee
Senior Contributor
32 reviews 32 reviews
21 restaurant reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 6, 2014 credit card Amex Card Member Review

This chili's location has really improved quality and service from about 9 months ago. It's back to its prior level which is terrific overall. Only comment is that we had to change tables due to first booth being about 12" too far away from bench seats on both sides. Fortunately another booth was available and sized properly.

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Memphis, Tennessee
Senior Contributor
36 reviews 36 reviews
22 restaurant reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed October 22, 2014

I read all the reviews about Chili's and I am kinda shocked. I have been here a few times and it is good for a beer and some bar food, but beyond that there is not much to say. Tonight was the final visit. The service was poor, the food was awful and it doesn't help when the waiter says... More 

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Germantown, Tennessee
Top Contributor
153 reviews 153 reviews
112 restaurant reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed July 8, 2013

I had not been back here for sometime. I went around 9:30pm after the crowd had subsided. It was always consistently good and still is. Probably the best chain casual dining in Germantown. This Chili's is a notch above the standard Chili's. The servers are far better than average, as is the food. I love the Original and Crispy Chicken... More 

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Memphis, Tennessee
Reviewer
4 reviews 4 reviews
3 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 30, 2013

We ate at the bar, and service could not have been more excellent. She was very pleasant and very professional. Very quick too.

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1 review
4 of 5 stars Reviewed September 6, 2012 via mobile

Great service from Steven our waiter. Young fellow with a great attitude. Suggested margaritas which were yummy. And James the manager fixed me up with a great meal! Thanks!

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Memphis, Tennessee
Top Contributor
51 reviews 51 reviews
22 restaurant reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed July 29, 2012

Good service. Decent food for a chain restaurant. Servers were very courteous. Timing of the meal was very good. We were pleasantly surprised and would return.

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Memphis, Tennessee, United States
Contributor
16 reviews 16 reviews
12 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 25, 2012

I love the food at Chili's. My husband find that the one in Germantown, TN is the best one local to us. We always sit at the bar to eat (unless our daughter is with us, of course). The bartender Ty is a fantastic, cheerful person. She is wonderful to all of her customers, so we always tip her very... More 

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Restaurant Details

Location and Contact Information

  • Address: 7810 Poplar Ave, Germantown, TN 38138-3906
  • Location: United States  >  Tennessee (TN)  >  Germantown
  • Phone Number: 901-756-5203

Price and Cuisine

  • Average Prices: USD 20
  • Cuisine: Mexican, American, Southwestern, Barbecue

Restaurant Characteristics

  • Good for: Bar scene, Families with children, Large groups
Open Hours
Sunday
11:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:00 am
Saturday
11:00 am - 12:00 am

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?