We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Dunkin' Donuts

Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
9100 Carothers Pkwy, Franklin, TN 37067-6300
615-778-0099
Website
Improve this listing
Today
5:00 am - 10:00 pm
Open now
See all hours
Hours:
Sun - Thu 5:00 am - 10:00 pm
Fri - Sat 5:00 am - 11:00 pm
Dining options: Breakfast, Takeout

TripAdvisor Reviewer Highlights

Read all 17 reviews
Visitor rating
  • 4
    Excellent
  • 1
    Very good
  • 7
    Average
  • 4
    Poor
  • 1
    Terrible
Rating summary
  • Food
    2.5 of 5 stars
    Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    2 of 5 stars
Can you spare the cream cheese?

Ok love the coffee but this place was too busy to have one gal,young black gal, taking care of all the customers ordering breakfast,dozen doughnuts etc. she wasn't that fast and seemed frazzled . Our order took a long time and my bagel had about a drop of cream cheese. Don't be so cheap or I'll... read more

3 of 5 starsReviewed July 17, 2015
europeantraveler1953
,
Atlanta, Georgia
Add Photo Write a Review

17 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Brentwood, Tennessee
Level Contributor
81 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stopped in very early on a weekday morning before the morning rush. i ordered a variety 'to go', but half were Bavarian Cream - my favorite. All the doughnuts were fresh. Consistency is a keyword for these sugary delights. The custard cream is always creamy. Since they are packed in a cardboard box, they do not get crushed.

Helpful?
Thank tnlag
Nashville, Tennessee
Level Contributor
20 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed November 12, 2015

Worst boston cream donut I have ever had in my life. I guess they ran out of intelligence and/or chocolate icing They gave me one that was a cream filled donut coated with powdered sugar. Seriously. I should have gone to Krispy Kreme which was much easier to see from the road and understands how to actually make donuts in... More 

Helpful?
Thank SchelfKahuna
Level Contributor
81 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed October 4, 2015

Wanted a pumpkin iced coffee. Ended up buying pumpkin donut holes too. The service was friendly and relatively fast. I needed a few minutes to decide so I was ok with the little delay. I wasn't disappointed with either pumpkin purchase. Nice job at this location.

Helpful?
Thank Wabash O
Nashville
Level Contributor
73 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed September 3, 2015

Its a chain store so the quality of the donuts are consistent and reliable. The coffee is the best! Service is fast and friendly even when there's a line.

Helpful?
Thank Travel4fun9
Atlanta, Georgia
Level Contributor
64 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed July 17, 2015

Ok love the coffee but this place was too busy to have one gal,young black gal, taking care of all the customers ordering breakfast,dozen doughnuts etc. she wasn't that fast and seemed frazzled . Our order took a long time and my bagel had about a drop of cream cheese. Don't be so cheap or I'll bring my own!

Helpful?
Thank europeantraveler1953
Level Contributor
18 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed November 23, 2014

Unless you go first thing in the morning, the donuts will taste old! Sometimes I think they save the previous days donuts to use. I have been several times, as I live in the area, and very rarely get good donuts. But when I do, they are amazing! (I think that is why I keep going back- hoping to get... More 

Helpful?
Thank smwhite44
Brentwood, Tennessee
Level Contributor
339 reviews
248 restaurant reviews
common_n_restaurant_reviews_1bd8 124 helpful votes
2 of 5 stars Reviewed July 6, 2014

They do serve donuts here right? I wasn't sure as I have been to this location several times and usually leave with no donuts. If you are going to be open in the evenings you really need to have a selection available. Donuts as well as the holes. 4-5 different varieties are not enough. Unfortunately for me, I'm sure I... More 

Helpful?
Thank OurTnFamily
Santa Rosa Beach, Florida
Level Contributor
271 reviews
165 restaurant reviews
common_n_restaurant_reviews_1bd8 87 helpful votes
3 of 5 stars Reviewed July 1, 2014

Like coffee, but disliked that there was very little room to sit. It was code to the hotel we stayed in though.

Helpful?
Thank Travelartgolf
Winston-Salem,NC
Level Contributor
195 reviews
108 restaurant reviews
common_n_restaurant_reviews_1bd8 66 helpful votes
1 of 5 stars Reviewed May 19, 2013

2 cars ahead of me in the drive-thru and it took 3 delivery attempts and 11 minutes to get me a simple order of coffee and a bagel. Seriously, if you are a busy location, please train your employees to do the basics.The "manager' had to tell the clerk HOW TO save orders so that she would know to whom... More 

Helpful?
Thank TheScanian
Tennessee
Level Contributor
55 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed May 13, 2013

This location was within walking distance to my hotel, which is why I decided to walk there. It was extremely busy but the service was quick and the donuts and coffee were excellent.

Helpful?
Thank vikingteacher

Been to Dunkin' Donuts? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 9100 Carothers Pkwy, Franklin, TN 37067-6300
  • Location: United States  >  Tennessee (TN)  >  Franklin
  • Phone Number: 615-778-0099
Open Hours
Sunday
5:00 am - 10:00 pm
Monday
5:00 am - 10:00 pm
Tuesday
5:00 am - 10:00 pm
Wednesday
5:00 am - 10:00 pm
Thursday
5:00 am - 10:00 pm
Friday
5:00 am - 11:00 pm
Saturday
5:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Dunkin' Donuts staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?