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12 reviews from our community

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Rating summary
Date | Rating
  • English first
  • Any
English first
Senior Reviewer
9 reviews 9 reviews
4 restaurant reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 23, 2014

Unless you go first thing in the morning, the donuts will taste old! Sometimes I think they save the previous days donuts to use. I have been several times, as I live in the area, and very rarely get good donuts. But when I do, they are amazing! (I think that is why I keep going back- hoping to get... More 

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Brentwood, Tennessee
Top Contributor
274 reviews 274 reviews
197 restaurant reviews
102 helpful votes 102 helpful votes
2 of 5 stars Reviewed July 6, 2014

They do serve donuts here right? I wasn't sure as I have been to this location several times and usually leave with no donuts. If you are going to be open in the evenings you really need to have a selection available. Donuts as well as the holes. 4-5 different varieties are not enough. Unfortunately for me, I'm sure I... More 

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Santa Rosa Beach, Florida
Top Contributor
136 reviews 136 reviews
89 restaurant reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed July 1, 2014

Like coffee, but disliked that there was very little room to sit. It was code to the hotel we stayed in though.

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Top Contributor
154 reviews 154 reviews
84 restaurant reviews
54 helpful votes 54 helpful votes
1 of 5 stars Reviewed May 19, 2013

2 cars ahead of me in the drive-thru and it took 3 delivery attempts and 11 minutes to get me a simple order of coffee and a bagel. Seriously, if you are a busy location, please train your employees to do the basics.The "manager' had to tell the clerk HOW TO save orders so that she would know to whom... More 

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Senior Contributor
48 reviews 48 reviews
23 restaurant reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed May 13, 2013

This location was within walking distance to my hotel, which is why I decided to walk there. It was extremely busy but the service was quick and the donuts and coffee were excellent.

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Bristol, Tennessee
20 reviews 20 reviews
9 restaurant reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 30, 2013

Your typical Dunkin Donut shop. No better or worse than any others I have been in. Coffee, donuts, etc. Did try those pancake sausage balls and they were not bad.

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Top Contributor
90 reviews 90 reviews
67 restaurant reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed September 23, 2012

After a delightful meal at the nearby Bombay Bistro on a fine summer evening, we decided to stop in at this Dunkin Donuts as it is also a Baskin Robbins ice cream shop and we felt like finishing with a cone. We were a bit disappointed in that there did not seem to be a large selection [certainly not 31... More 

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Franklin, Tennessee
Top Contributor
1,275 reviews 1,275 reviews
866 restaurant reviews
452 helpful votes 452 helpful votes
2 of 5 stars Reviewed August 13, 2012

I am from the Northeast, where if you give directions they tell you by what DD to take a turn at. The coffee is just weak and awful.. I am not a huge fan of Starbucks either but would much rather grab a cup there..I enjoy a great cup at Fido's, Whole Foods, Maximo's (Now CLosed;(.. Just weak coffee and... More 

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Rockford, Illinois
Senior Contributor
22 reviews 22 reviews
8 restaurant reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 7, 2012

Their bagels are great for a quick breakfast. The one on Carothers Parkway Franklin TN is very nice.

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raleigh, nc
Senior Contributor
35 reviews 35 reviews
31 restaurant reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 14, 2012 via mobile

I make a coffee drive thru stop daily as leave the Hilon Garden Inn Mon-Thurs (road warrior for work purposes). Love the coffee! Food is greasy and not to my taste preference. I am a southern gal, but no thank you to their food options. If I'm desperate, an everything bagel will do for a pinch.

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Additional Information about Dunkin' Donuts

Address: 9100 Carothers Pkwy, Franklin, TN 37067-6300
Phone Number: 615-778-0099
Location: United States  >  Tennessee (TN)  >  Franklin
Open Hours:
Sunday 5:00 am - 10:00 pm
Monday 5:00 am - 10:00 pm
Tuesday 5:00 am - 10:00 pm
Wednesday 5:00 am - 10:00 pm
Thursday 5:00 am - 10:00 pm
Friday 5:00 am - 11:00 pm
Saturday 5:00 am - 11:00 pm

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Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?