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Dunkin' Donuts

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9100 Carothers Pkwy, Franklin, TN 37067-6300
615-778-0099
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Today
5:00 am - 10:00 pm
Open now
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Hours:
Sun - Thu 5:00 am - 10:00 pm
Fri - Sat 5:00 am - 11:00 pm
Dining options: Breakfast

TripAdvisor Reviewer Highlights

Read all 13 reviews
Visitor rating
  • 1
    Excellent
  • 1
    Very good
  • 7
    Average
  • 3
    Poor
  • 1
    Terrible
Rating summary
  • Food
    2.5 of 5 stars
    Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
    Atmosphere
    2 of 5 stars
Can you spare the cream cheese?

Ok love the coffee but this place was too busy to have one gal,young black gal, taking care of all the customers ordering breakfast,dozen doughnuts etc. she wasn't that fast and seemed frazzled . Our order took a long time and my bagel had about a drop of cream cheese. Don't be so cheap or I'll... read more

3 of 5 starsReviewed July 17, 2015
europeantraveler1953
,
Atlanta, Georgia
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13 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Atlanta, Georgia
Level Contributor
51 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed July 17, 2015

Ok love the coffee but this place was too busy to have one gal,young black gal, taking care of all the customers ordering breakfast,dozen doughnuts etc. she wasn't that fast and seemed frazzled . Our order took a long time and my bagel had about a drop of cream cheese. Don't be so cheap or I'll bring my own!

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Level Contributor
9 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed November 23, 2014

Unless you go first thing in the morning, the donuts will taste old! Sometimes I think they save the previous days donuts to use. I have been several times, as I live in the area, and very rarely get good donuts. But when I do, they are amazing! (I think that is why I keep going back- hoping to get... More 

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Brentwood, Tennessee
Level Contributor
331 reviews
242 restaurant reviews
common_n_restaurant_reviews_1bd8 115 helpful votes
2 of 5 stars Reviewed July 6, 2014

They do serve donuts here right? I wasn't sure as I have been to this location several times and usually leave with no donuts. If you are going to be open in the evenings you really need to have a selection available. Donuts as well as the holes. 4-5 different varieties are not enough. Unfortunately for me, I'm sure I... More 

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Santa Rosa Beach, Florida
Level Contributor
254 reviews
157 restaurant reviews
common_n_restaurant_reviews_1bd8 73 helpful votes
3 of 5 stars Reviewed July 1, 2014

Like coffee, but disliked that there was very little room to sit. It was code to the hotel we stayed in though.

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Winston-Salem,NC
Level Contributor
182 reviews
100 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
1 of 5 stars Reviewed May 19, 2013

2 cars ahead of me in the drive-thru and it took 3 delivery attempts and 11 minutes to get me a simple order of coffee and a bagel. Seriously, if you are a busy location, please train your employees to do the basics.The "manager' had to tell the clerk HOW TO save orders so that she would know to whom... More 

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Tennessee
Level Contributor
55 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed May 13, 2013

This location was within walking distance to my hotel, which is why I decided to walk there. It was extremely busy but the service was quick and the donuts and coffee were excellent.

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Bristol, Tennessee
Level Contributor
29 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed January 30, 2013

Your typical Dunkin Donut shop. No better or worse than any others I have been in. Coffee, donuts, etc. Did try those pancake sausage balls and they were not bad.

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Level Contributor
108 reviews
81 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed September 23, 2012

After a delightful meal at the nearby Bombay Bistro on a fine summer evening, we decided to stop in at this Dunkin Donuts as it is also a Baskin Robbins ice cream shop and we felt like finishing with a cone. We were a bit disappointed in that there did not seem to be a large selection [certainly not 31... More 

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Franklin, Tennessee
Level Contributor
1,462 reviews
996 restaurant reviews
common_n_restaurant_reviews_1bd8 529 helpful votes
2 of 5 stars Reviewed August 13, 2012

I am from the Northeast, where if you give directions they tell you by what DD to take a turn at. The coffee is just weak and awful.. I am not a huge fan of Starbucks either but would much rather grab a cup there..I enjoy a great cup at Fido's, Whole Foods, Maximo's (Now CLosed;(.. Just weak coffee and... More 

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Rockford, Illinois
Level Contributor
24 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 7, 2012

Their bagels are great for a quick breakfast. The one on Carothers Parkway Franklin TN is very nice.

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Restaurant Details

Location and Contact Information

  • Address: 9100 Carothers Pkwy, Franklin, TN 37067-6300
  • Location: United States  >  Tennessee (TN)  >  Franklin
  • Phone Number: 615-778-0099
Open Hours
Sunday
5:00 am - 10:00 pm
Monday
5:00 am - 10:00 pm
Tuesday
5:00 am - 10:00 pm
Wednesday
5:00 am - 10:00 pm
Thursday
5:00 am - 10:00 pm
Friday
5:00 am - 11:00 pm
Saturday
5:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Dunkin' Donuts staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?