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Dunkin' Donuts

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9100 Carothers Pkwy, Franklin, TN 37067-6300
615-778-0099
Website
Today
5:00 am - 11:00 pm
Closed now
See all hours
Hours:
Sun - Thu 5:00 am - 10:00 pm
Fri - Sat 5:00 am - 11:00 pm

TripAdvisor Reviewer Highlights

Read all 12 reviews
Visitor rating
  • 1
    Excellent
  • 1
    Very good
  • 6
    Average
  • 3
    Poor
  • 1
    Terrible
Rating summary
  • Food
    2.5 of 5 stars
    Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
    Atmosphere
    2 of 5 stars
Hop, skip, jump for a donut

Like coffee, but disliked that there was very little room to sit. It was code to the hotel we stayed in though.

3 of 5 starsReviewed July 1, 2014
Travelartgolf
,
Santa Rosa Beach, Florida
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12 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Senior Reviewer
9 reviews 9 reviews
4 restaurant reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 23, 2014

Unless you go first thing in the morning, the donuts will taste old! Sometimes I think they save the previous days donuts to use. I have been several times, as I live in the area, and very rarely get good donuts. But when I do, they are amazing! (I think that is why I keep going back- hoping to get... More 

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Brentwood, Tennessee
Top Contributor
277 reviews 277 reviews
200 restaurant reviews
112 helpful votes 112 helpful votes
2 of 5 stars Reviewed July 6, 2014

They do serve donuts here right? I wasn't sure as I have been to this location several times and usually leave with no donuts. If you are going to be open in the evenings you really need to have a selection available. Donuts as well as the holes. 4-5 different varieties are not enough. Unfortunately for me, I'm sure I... More 

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Santa Rosa Beach, Florida
Top Contributor
190 reviews 190 reviews
119 restaurant reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed July 1, 2014

Like coffee, but disliked that there was very little room to sit. It was code to the hotel we stayed in though.

Was this review helpful? Yes
Winston-Salem,NC
Top Contributor
162 reviews 162 reviews
88 restaurant reviews
59 helpful votes 59 helpful votes
1 of 5 stars Reviewed May 19, 2013

2 cars ahead of me in the drive-thru and it took 3 delivery attempts and 11 minutes to get me a simple order of coffee and a bagel. Seriously, if you are a busy location, please train your employees to do the basics.The "manager' had to tell the clerk HOW TO save orders so that she would know to whom... More 

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Tennessee
Top Contributor
52 reviews 52 reviews
27 restaurant reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed May 13, 2013

This location was within walking distance to my hotel, which is why I decided to walk there. It was extremely busy but the service was quick and the donuts and coffee were excellent.

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Bristol, Tennessee
Senior Contributor
29 reviews 29 reviews
14 restaurant reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 30, 2013

Your typical Dunkin Donut shop. No better or worse than any others I have been in. Coffee, donuts, etc. Did try those pancake sausage balls and they were not bad.

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Top Contributor
93 reviews 93 reviews
70 restaurant reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed September 23, 2012

After a delightful meal at the nearby Bombay Bistro on a fine summer evening, we decided to stop in at this Dunkin Donuts as it is also a Baskin Robbins ice cream shop and we felt like finishing with a cone. We were a bit disappointed in that there did not seem to be a large selection [certainly not 31... More 

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Franklin, Tennessee
Top Contributor
1,338 reviews 1,338 reviews
911 restaurant reviews
485 helpful votes 485 helpful votes
2 of 5 stars Reviewed August 13, 2012

I am from the Northeast, where if you give directions they tell you by what DD to take a turn at. The coffee is just weak and awful.. I am not a huge fan of Starbucks either but would much rather grab a cup there..I enjoy a great cup at Fido's, Whole Foods, Maximo's (Now CLosed;(.. Just weak coffee and... More 

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Rockford, Illinois
Senior Contributor
24 reviews 24 reviews
8 restaurant reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 7, 2012

Their bagels are great for a quick breakfast. The one on Carothers Parkway Franklin TN is very nice.

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raleigh, nc
Senior Contributor
38 reviews 38 reviews
33 restaurant reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 14, 2012

I make a coffee drive thru stop daily as leave the Hilon Garden Inn Mon-Thurs (road warrior for work purposes). Love the coffee! Food is greasy and not to my taste preference. I am a southern gal, but no thank you to their food options. If I'm desperate, an everything bagel will do for a pinch.

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Restaurant Details

Location and Contact Information

  • Address: 9100 Carothers Pkwy, Franklin, TN 37067-6300
  • Location: United States  >  Tennessee (TN)  >  Franklin
  • Phone Number: 615-778-0099
Open Hours
Sunday
5:00 am - 10:00 pm
Monday
5:00 am - 10:00 pm
Tuesday
5:00 am - 10:00 pm
Wednesday
5:00 am - 10:00 pm
Thursday
5:00 am - 10:00 pm
Friday
5:00 am - 11:00 pm
Saturday
5:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Dunkin' Donuts staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?