We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Write a Review

12 reviews from our community

Visitor rating
    1
    1
    6
    3
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Senior Reviewer
9 reviews 9 reviews
4 restaurant reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 23, 2014

Unless you go first thing in the morning, the donuts will taste old! Sometimes I think they save the previous days donuts to use. I have been several times, as I live in the area, and very rarely get good donuts. But when I do, they are amazing! (I think that is why I keep going back- hoping to get... More 

Was this review helpful? Yes
Nashville, Tennessee
Top Contributor
258 reviews 258 reviews
187 restaurant reviews
101 helpful votes 101 helpful votes
2 of 5 stars Reviewed July 6, 2014

They do serve donuts here right? I wasn't sure as I have been to this location several times and usually leave with no donuts. If you are going to be open in the evenings you really need to have a selection available. Donuts as well as the holes. 4-5 different varieties are not enough. Unfortunately for me, I'm sure I... More 

Was this review helpful? Yes
Santa Rosa Beach, Florida
Top Contributor
130 reviews 130 reviews
86 restaurant reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed July 1, 2014

Like coffee, but disliked that there was very little room to sit. It was code to the hotel we stayed in though.

Was this review helpful? Yes
Winston-Salem,NC
Top Contributor
154 reviews 154 reviews
84 restaurant reviews
52 helpful votes 52 helpful votes
1 of 5 stars Reviewed May 19, 2013

2 cars ahead of me in the drive-thru and it took 3 delivery attempts and 11 minutes to get me a simple order of coffee and a bagel. Seriously, if you are a busy location, please train your employees to do the basics.The "manager' had to tell the clerk HOW TO save orders so that she would know to whom... More 

Was this review helpful? Yes
Tennessee
Senior Contributor
48 reviews 48 reviews
23 restaurant reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed May 13, 2013

This location was within walking distance to my hotel, which is why I decided to walk there. It was extremely busy but the service was quick and the donuts and coffee were excellent.

Was this review helpful? Yes
Bristol, Tennessee
Contributor
20 reviews 20 reviews
9 restaurant reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 30, 2013

Your typical Dunkin Donut shop. No better or worse than any others I have been in. Coffee, donuts, etc. Did try those pancake sausage balls and they were not bad.

Was this review helpful? Yes
Top Contributor
90 reviews 90 reviews
67 restaurant reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed September 23, 2012

After a delightful meal at the nearby Bombay Bistro on a fine summer evening, we decided to stop in at this Dunkin Donuts as it is also a Baskin Robbins ice cream shop and we felt like finishing with a cone. We were a bit disappointed in that there did not seem to be a large selection [certainly not 31... More 

Was this review helpful? Yes
Franklin, Tennessee
Top Contributor
1,275 reviews 1,275 reviews
866 restaurant reviews
444 helpful votes 444 helpful votes
2 of 5 stars Reviewed August 13, 2012

I am from the Northeast, where if you give directions they tell you by what DD to take a turn at. The coffee is just weak and awful.. I am not a huge fan of Starbucks either but would much rather grab a cup there..I enjoy a great cup at Fido's, Whole Foods, Maximo's (Now CLosed;(.. Just weak coffee and... More 

Was this review helpful? Yes
Rockford, Illinois
Senior Contributor
21 reviews 21 reviews
7 restaurant reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 7, 2012

Their bagels are great for a quick breakfast. The one on Carothers Parkway Franklin TN is very nice.

Was this review helpful? Yes
raleigh, nc
Senior Contributor
35 reviews 35 reviews
31 restaurant reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 14, 2012 via mobile

I make a coffee drive thru stop daily as leave the Hilon Garden Inn Mon-Thurs (road warrior for work purposes). Love the coffee! Food is greasy and not to my taste preference. I am a southern gal, but no thank you to their food options. If I'm desperate, an everything bagel will do for a pinch.

Was this review helpful? Yes

Travelers who viewed Dunkin' Donuts also viewed

 

Been to Dunkin' Donuts? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Dunkin' Donuts

Address: 9100 Carothers Pkwy, Franklin, TN 37067-6300
Phone Number: 615-778-0099
Location: United States  >  Tennessee (TN)  >  Franklin
Open Hours:
Sunday 5:00 am - 10:00 pm
Monday 5:00 am - 10:00 pm
Tuesday 5:00 am - 10:00 pm
Wednesday 5:00 am - 10:00 pm
Thursday 5:00 am - 10:00 pm
Friday 5:00 am - 11:00 pm
Saturday 5:00 am - 11:00 pm

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing

Questions & Answers

Questions? Get answers from Dunkin' Donuts staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?