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Chili's Grill & Bar

$$
Mexican, American, Southwestern, Barbecue
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7083 Bakers Bridge Rd, Franklin, TN 37067-1618
615-771-7497
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Dining options: Dinner

TripAdvisor Reviewer Highlights

Read all 34 reviews
Visitor rating
  • 4
    Excellent
  • 14
    Very good
  • 10
    Average
  • 4
    Poor
  • 2
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    3.5 of 5 stars
For a Chili's it was not quite what I expected

We had a large party and were seated promptly. The waiter looked pretty rough! I don't usually judge a person by their initial appearance, but this guy just didn't present himself as someone who should be serving food. I won't go into all the issues I had with his appearance, but I do believe... read more

3 of 5 starsReviewed June 21, 2015
C S
,
Paducah, Kentucky
Good for:
  • Bar scene
  • Families with children
  • Large groups
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34 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Paducah, Kentucky
Level Contributor
63 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed June 21, 2015

We had a large party and were seated promptly. The waiter looked pretty rough! I don't usually judge a person by their initial appearance, but this guy just didn't present himself as someone who should be serving food. I won't go into all the issues I had with his appearance, but I do believe managment needs to discuss presentation and... More 

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Spokane, Washington
Level Contributor
25 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 29, 2015

We've all been to a Chili's at one time or another. The food during our visit didn't disappoint in flavor. We both got fajitas which were yummy. I don't know if it's this particular Chili's location or if all of them are doing it now - but the sides you normally get with fajitas (cheese, guac, sour cream, etc) instead... More 

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Franklin, Tennessee
Level Contributor
622 reviews
321 restaurant reviews
common_n_restaurant_reviews_1bd8 180 helpful votes
3 of 5 stars Reviewed May 20, 2015

If you choose to have a steak and salad, be prepared to eat French fries as they do not serve baked potatoes-only fries.

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Port Orange, FL.
Level Contributor
26 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed May 17, 2015

The food was bland, the service was ok. I have never had bland chicken fajitas before then. There was one particular patron at the bar that was loud and obnoxious. I would have thought that the management would have asked him to quiet down a bit. He never stopped talking until he finally left. If I ever get back to... More 

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Walterboro, South Carolina, United States
Level Contributor
36 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed May 15, 2015

2 adults, 2 teens. Waitress was polite and friendly but didn't see her enough. The kiosk on the table is deceiving: you get billed quickly if you use it. The food was slow coming, much of it overdone and tasteless. Probably wouldn't go there again. Not from here too.

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Tennessee
Level Contributor
226 reviews
105 restaurant reviews
common_n_restaurant_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed March 19, 2015

We recently went to Chili's and were impressed with the speed at which we were able to sit down, eat, and pay our tab. If you aren't already aware, you don't have to wait to be seated if you go to the bar area. The menus are on the table already and if you have a dietary issue, there is... More 

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Santa Rosa Beach, Florida
Level Contributor
123 reviews
103 restaurant reviews
common_n_restaurant_reviews_1bd8 89 helpful votes
3 of 5 stars Reviewed November 6, 2014

Tried this Chili's for dinner and nothing impressed us. The service was lack luster and slow. The food was average at best and not really a good value. The Cool Springs Galleria area is loaded with other restaurant options so we will pass on returning here again.

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Nashville, Tennessee
Level Contributor
34 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed September 29, 2014

Stale chips, watered down strawberry lemonade, buggy at-table checkout device, so-so food, not much of a reason to go back

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Level Contributor
70 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed August 5, 2014

Stopped in here for supper & ordered taco pizza. Waitress said they didn't serve pizza anymore. Could they have just crossed out what they no longer serve? How difficult would that be? Some of the Silverware wasn't clean. Makes you wonder how clean everything else is. Waitress was nice, but this will be my last visit to any Chili's. Last... More 

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Nashville, TN
Level Contributor
22 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed August 2, 2014

We stopped here on a late Friday afternoon as it's next to the Cool Springs Galleria Mall which is where were heading after dinner. Upon entering the restaurant, we were greeted immediately and given a booth. The restaurant was not crowded. Our server appeared almost immediately to take our drink order. They were brought to us in just a couple... More 

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Restaurant Details

Location and Contact Information

  • Address: 7083 Bakers Bridge Rd, Franklin, TN 37067-1618
  • Location: United States  >  Tennessee (TN)  >  Franklin
  • Phone Number: 615-771-7497

Price and Cuisine

  • Average Prices: USD 20
  • Cuisine: Mexican, American, Southwestern, Barbecue

Restaurant Characteristics

  • Good for: Bar scene, Families with children, Large groups

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?