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Carrabba's Italian Grill

Certificate of Excellence
$$$
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553 Cool Springs Blvd, Franklin, TN 37067-7253
615-778-9111
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Today
11:00 am - 10:00 pm
Open now
See all hours
Hours:
Sun 11:00 am - 9:30 pm
Mon - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
Dining options: Lunch, Dinner, Reservations, Seating, Takeout, Waitstaff

TripAdvisor Reviewer Highlights

Read all 84 reviews
Visitor rating
  • 34
    Excellent
  • 26
    Very good
  • 17
    Average
  • 6
    Poor
  • 1
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Great Date Night

The entrees always taste great, the wine list is very complimentary to the menu and when we splurge the desserts are above average. Service is a coin toss, there are some servers that need to do there job however there is a greater percentage who are very good, know the menu, are attentive and... read more

4 of 5 starsReviewed 1 week ago
Paul M
,
Franklin
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84 Reviews from our TripAdvisor Community

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Traveler type
Time of year
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Reno, Nevada
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Located at the corner of Cool Springs Blvd. and Mallory, this the best place for consistently, great food. Even the locals know this is a good bet for healthy, tasty food. I haven't been there for a while because I am on the west coast. I wish the Carrabbas folks would bring their store to Reno, Nevada. Give Carrabbas in... More 

Helpful?
Thank lovetocruise2015
Franklin
Level Contributor
11 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The entrees always taste great, the wine list is very complimentary to the menu and when we splurge the desserts are above average. Service is a coin toss, there are some servers that need to do there job however there is a greater percentage who are very good, know the menu, are attentive and most importantly appear to genuinely enjoy... More 

Helpful?
Thank Paul M
Nashville
Level Contributor
212 reviews
167 restaurant reviews
common_n_restaurant_reviews_1bd8 160 helpful votes
3 of 5 stars Reviewed 1 week ago

We went here tonight (Wednesday) to use some Christmas gifts cards. We arrived about 6:20 and were told a 30 minute wait. We did note it was "Wine down Wednesday" or something like that which may have brought in a larger crowd but it was nearly an hour before we got a table. They apparently had a lot more people... More 

Helpful?
Thank bdcdaddy
Wabasha, Minnesota
Level Contributor
52 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 2, 2016

I had th steak & shrimp and it was awesome. Also had the pasta and it was really flavorful. Service was top notch . Loved this first time at this place.

Helpful?
Thank grandpathomas
Key West, Florida
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed November 16, 2015

The waiter brought our salads out my friend found a hair in her salad, needless to say non of us finished ours, when we told the waiter and showed him he did not seem concerned took it away and brought her another, which she told him she did not want another. I expected at least the Manager to come by... More 

Helpful?
Thank Lcatalfamo
Franklin, Tennessee
Level Contributor
895 reviews
498 restaurant reviews
common_n_restaurant_reviews_1bd8 223 helpful votes
3 of 5 stars Reviewed October 21, 2015 via mobile

We went for dinner, and the wait was terrible. We should have left, but chose to stick it out. The food was not to our liking.

Helpful?
Thank Houston N
Franklin, Tennessee
Level Contributor
101 reviews
87 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed October 20, 2015 credit card Amex Card Member Review

We love the Italian style food from Carrabba's. The salads are great as well as the bread, sides, etc. But even better is the great service we get on each visit. It just makes it more of a value when you get treated so well.

Helpful?
Thank jeff s
Plymouth, Michigan
Level Contributor
267 reviews
125 restaurant reviews
common_n_restaurant_reviews_1bd8 114 helpful votes
4 of 5 stars Reviewed October 8, 2015

We stopped here after traveling. Hot, tired and cranky. Our server (can't remember his name...young Korean American man Kevin??) put us at ease right away. He was one of the best waiters we've ever had, Our meal was reliable Carrabba's fare. Hubby had spiedini de mare and I had chicken Bryan. A glass of wine and some hot bread and... More 

Helpful?
Thank setter3
Franklin, Tennessee
Level Contributor
44 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed September 22, 2015 via mobile

Visited in the evening. Had a very nice lady seat us. Then sat for 20 minutes as staff walked by. Worst service I have seen in town. Spoke to manager who was very polite. However left and got dinner else where. Will be a long time till I return here.

Helpful?
Thank Bboulden
Franklin, Tennessee
Level Contributor
191 reviews
100 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed September 15, 2015

Well to begin with the lettuce was wilty, the chicken chewy and the pasta dry. They are usually SO on top of this event that they cater...sad to say..they missed the mark this time. I hope that this review will be considered and they will go back to doing the fabulous job they have done in the past.

Helpful?
Thank travelgal1994

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Restaurant Details

Location and Contact Information

  • Address: 553 Cool Springs Blvd, Franklin, TN 37067-7253
  • Location: United States  >  Tennessee (TN)  >  Franklin
  • Phone Number: 615-778-9111

Price and Cuisine

  • Average Prices: USD 21 - 30
  • Cuisine: Italian

Restaurant Characteristics

  • Good for: Families with children, Romantic, Large groups
Open Hours
Sunday
11:00 am - 9:30 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Carrabba's Italian Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?