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O'Charley's

148 Paul Huff Pkwy NW, Cleveland, TN 37312-2900
423-472-2192
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Ranked #74 of 168 Restaurants in Cleveland
Cuisines: American
Most recent review
- Sep 15, 2014
Restaurant details
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17 reviews from our community

Visitor rating
    4
    6
    5
    1
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
cleveland,tn
Senior Contributor
24 reviews 24 reviews
19 restaurant reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 15, 2014 NEW

The last time I was there, which was 9/6/14 during the dinner hour, it wasn't very busy as we were seated almost immediately, I ordered what is usually their best menu item,the Louisiana Sirloin, and I ordered it medium. It came out burned to the ground and the server said she should have noticed it but didn't. There is no... More

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Contributor
18 reviews 18 reviews
17 restaurant reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 3, 2014

After we went shopping we stopped here for lunch. The waitress for got our drinks for refills, we asked for steak sauce and we had to remind her. Our food was Luke warm. We surely will never go again.

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Cleveland, Tennessee
Reviewer
5 reviews 5 reviews
5 restaurant reviews
4 of 5 stars Reviewed May 28, 2014

O'Charley's quality is always consistent from visit to visit. We do enjoy that they have started the "Free Slice of Pie" with a meal on Wednesdays.

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Paris, Canada
Senior Contributor
22 reviews 22 reviews
18 restaurant reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 9, 2014

MEALS were delicious and staff professional and friendly but were seated at the back near the Kitchen......not our favourite spot...but the place was very busy. Recommend you get there EARLY especially on weekends.

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Ringgold, Georgia
Top Contributor
54 reviews 54 reviews
41 restaurant reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 17, 2013

For the price of $9.99, yes, the fish and shrimp was some of the best I have had. The Southern Cole Slaw is excellent too. We met a friend there for dinner and stayed for over 3 hours. The atmosphere was welcoming and the service excellent. The management was very kind also, checking on us to see if we needed... More

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Senior Contributor
45 reviews 45 reviews
24 restaurant reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed September 1, 2013 via mobile

Went for lunch after church today. My wife ordered honey drizzled fried chicken which she said was crisp and very good. I decided to try the new dish Caroline Chicken. It is suppose to be a seasoned grilled chicken breast dressed with diced tomatoes and onions on a bed of garlic seasoned pasta. The chicken was spongy and not very... More

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Ferndale, Michigan
Contributor
18 reviews 18 reviews
16 restaurant reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 7, 2013

Previous O'Charleys visits haven't been overly impressive, this one wasn't either. Average food, average service. Empty seats abounded but had to wait 10 minutes to be seated. Ordered rib eye only to find out they they were sold out, settled for the strip, wife had the prime rib-neither very good cuts of beef. Strip was under cooked-sent back for further... More

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Cleveland, Tennessee
Senior Contributor
24 reviews 24 reviews
7 restaurant reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed June 7, 2013

I went with a friend for a relaxing lunch. The service by Kim was perfect. The manager came by twice to see that all was well. I had fish and chips except that I substuted baked potato for the chips. The fish was okay. The crust was a bit hard and the filet thin. The baked potato was perfect with... More

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Homosassa, Florida
Senior Contributor
22 reviews 22 reviews
19 restaurant reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 7, 2013

The food was good and the service was excellent. We were seated right away. We did have to wait for someone to take our drink order but after that everything went smooth. Would recommend this to anyone who needs a descent meal after a long day of driving

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Hixson, Tennessee
Contributor
14 reviews 14 reviews
10 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 20, 2013

Black & Bleu salad to die for -also yeast bread and potato soup really good-rest. in Hixson seemed like it was running down they need a face lift on the inside

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