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O'Charley's

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148 Paul Huff Pkwy NW, Cleveland, TN 37312-2900
423-472-2192
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Today
11:00 am - 11:00 pm
Closed now
See all hours
Hours:
Sun 10:00 am - 10:00 pm
Mon - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
Dining options: Dinner, Seating, Takeout, Waitstaff

TripAdvisor Reviewer Highlights

Read all 42 reviews
Visitor rating
  • 11
    Excellent
  • 15
    Very good
  • 9
    Average
  • 5
    Poor
  • 2
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Great cobb salad

I chose the cobb salad because it was the only one that had avocado. It was delicious! The southwestern ranch dressing was also tasty! I would have this again!

3 of 5 starsReviewed 1 week ago
rwilliams2911
,
Cleveland, Tennessee
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42 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Cleveland, Tennessee
Level Contributor
116 reviews
89 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 1 week ago

I chose the cobb salad because it was the only one that had avocado. It was delicious! The southwestern ranch dressing was also tasty! I would have this again!

Helpful?
Thank rwilliams2911
Cleveland
Level Contributor
35 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 23, 2015 via mobile

Funny thing is ever time I go in haha email to wait on bread. Shouldn't someone just make sure to keep baking the bread? Taste like a chain restaurant food at higher than average prices.

Helpful?
Thank Bryan J
Athens, Tennessee
Level Contributor
27 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 15, 2015

Their food is typical national chain fare, and their servers are not always the most reliable or friendly.

Helpful?
1 Thank Oldcrabrick
Cleveland, Tennessee
Level Contributor
70 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed December 14, 2015

Stopped to eat lunch with four people at about 1pm. Server was in a bad mood, orders were taken after about 20 minutes, items ordered were brought out incorrectly with wrong dressings, and don’t even ask for condiments as they will not arrive before you depart. Food was hot and a value for the price.

Helpful?
Thank Robert D
Level Contributor
7 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed December 4, 2015 via mobile

The food had appealing appearance, taste, and great service. However at the end of our meal while packing up the last roll, I uncovered a dead insect that appeared to be a roach. The server offered to get the manager to recover the service and I'm sure offer to pay our bill, but at that point there really isn't recovery... More 

Helpful?
1 Thank sunnythefish
Level Contributor
39 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed October 28, 2015 via mobile

We stopped at the location at 1246pm for lunch. There was a line but we asked if we could sit in the bar which has booths. They said we could. Then five minutes later said it was "assigned" seating. It's NEVER been assigned before. Seems the assigner was upset about a baby left in a car. We didn't think it... More 

Helpful?
Thank Al S
Florida
Level Contributor
84 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed October 27, 2015

I have fond memories of this O'Charley's from years ago, so I wanted to stop in with my wife on our visit to the Cleveland area. It has been almost a decade since we were last there, so I wanted to see how O'Charley's was these days. The restaurant looked a bit remodeled since I was last there and the... More 

Helpful?
Thank History_Teacher6
Knoxville
Level Contributor
239 reviews
133 restaurant reviews
common_n_restaurant_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed October 14, 2015 via mobile

We had a large group and seated quickly. The two managers took our order while the server's took care of drinks. Considering the crowd, our food arrived quickly and was fresh. The free pie was excellent.

Helpful?
1 Thank jrgenterprises
1 review
1 of 5 stars Reviewed August 31, 2015 via mobile

I ordered water with no lemon. After waiting about ten minutes I received water including lemon slices. I tried to get the Amanda's attention but was unable too. After about 10 more minutes I was finally able to get a girl cleaning tables to get my water with no lemon. When I received my order the burger was dry, no... More 

Helpful?
Thank Clarice B
New Lenox, Illinois
Level Contributor
206 reviews
151 restaurant reviews
common_n_restaurant_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed July 31, 2015

The food here is very good. The honey crisp coated chicken was so tender. The potato skins are delicious. The waitress was very attentive and nice. The table behind us needed to be cleared and was "dirty" for the entire hour we were there. Wednesdays are busy because it's free pie night but worth the wait for their food and... More 

Helpful?
Thank Teach3v

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Restaurant Details

Location and Contact Information

  • Address: 148 Paul Huff Pkwy NW, Cleveland, TN 37312-2900
  • Location: United States  >  Tennessee (TN)  >  Cleveland
  • Phone Number: 423-472-2192

Price and Cuisine

  • Cuisine: American, Pub

Restaurant Characteristics

  • Good for: Bar scene, Families with children
Open Hours
Sunday
10:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from O'Charley's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?