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148 Paul Huff Pkwy NW, Cleveland, TN 37312-2900
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11:00 am - 10:00 pm
Closed now
See all hours
Sun 10:00 am - 10:00 pm
Mon - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
Dining options: Dinner, Seating, Takeout, Waitstaff

TripAdvisor Reviewer Highlights

Read all 37 reviews
Visitor rating
  • 11
  • 14
    Very good
  • 7
  • 3
  • 2
Rating summary
  • Food
    3.5 of 5 stars
    4 of 5 stars
  • Value
    3.5 of 5 stars
    3.5 of 5 stars
Free pie Wednesday

We had a large group and seated quickly. The two managers took our order while the server's took care of drinks. Considering the crowd, our food arrived quickly and was fresh. The free pie was excellent.

4 of 5 starsReviewed October 14, 2015
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37 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Level Contributor
32 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

We stopped at the location at 1246pm for lunch. There was a line but we asked if we could sit in the bar which has booths. They said we could. Then five minutes later said it was "assigned" seating. It's NEVER been assigned before. Seems the assigner was upset about a baby left in a car. We didn't think it... More 

Thank Al S
Level Contributor
84 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I have fond memories of this O'Charley's from years ago, so I wanted to stop in with my wife on our visit to the Cleveland area. It has been almost a decade since we were last there, so I wanted to see how O'Charley's was these days. The restaurant looked a bit remodeled since I was last there and the... More 

Thank History_Teacher6
Level Contributor
228 reviews
125 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed October 14, 2015

We had a large group and seated quickly. The two managers took our order while the server's took care of drinks. Considering the crowd, our food arrived quickly and was fresh. The free pie was excellent.

Thank jrgenterprises
1 review
1 of 5 stars Reviewed August 31, 2015 via mobile

I ordered water with no lemon. After waiting about ten minutes I received water including lemon slices. I tried to get the Amanda's attention but was unable too. After about 10 more minutes I was finally able to get a girl cleaning tables to get my water with no lemon. When I received my order the burger was dry, no... More 

Thank Clarice B
New Lenox, Illinois
Level Contributor
180 reviews
130 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed July 31, 2015

The food here is very good. The honey crisp coated chicken was so tender. The potato skins are delicious. The waitress was very attentive and nice. The table behind us needed to be cleared and was "dirty" for the entire hour we were there. Wednesdays are busy because it's free pie night but worth the wait for their food and... More 

Thank Teach3v
Ormond Beach, Florida
Level Contributor
6 reviews
4 restaurant reviews
5 of 5 stars Reviewed July 19, 2015

Best steak I have had in a very long time ! Cooked exactly to my request, which doesn't happen too often. Baked potato was great ! Free pie every Wednesday - I chose Pecan and it was wonderful ! Excellent service.

Thank Marian P
Cleveland, Tennessee
Level Contributor
3 reviews
3 restaurant reviews
4 of 5 stars Reviewed June 30, 2015

We really love O'Charleys, This is one of our favorite restaurant in Cleveland, The service and food is great.

Thank Mangoes222
Level Contributor
4 reviews
5 of 5 stars Reviewed June 30, 2015

My wife and I absolutely love O'Charley's! The menu selection is excellent and the prices reasonable. We have eaten at O'Charley's in two different cities about 140 miles apart and both were impressive.

Thank Larry J
Chicago, Illinois
Level Contributor
52 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed June 26, 2015

Service was good...but food was not. Been at many different locations but was very disappointed in this one. Will not be back.

Thank sunnilady
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 19, 2015

Didn't know you have to sit at a bar and wait for takeout. The food is delicious. While at the bar you don't have to consume alcohol.

Thank Tammy A

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Restaurant Details

Location and Contact Information

  • Address: 148 Paul Huff Pkwy NW, Cleveland, TN 37312-2900
  • Location: United States  >  Tennessee (TN)  >  Cleveland
  • Phone Number: 423-472-2192

Price and Cuisine

  • Cuisine: American, Pub


Open Hours
10:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from O'Charley's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?