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148 Paul Huff Pkwy NW, Cleveland, TN 37312-2900
423-472-2192
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19 reviews from our community

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    4
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Slidell, La
Senior Reviewer
10 reviews 10 reviews
4 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 25, 2015 NEW

We were at a conference and came late on a Friday for the prime rib They warn you that a run out and they did. That being said the dishes we ordered were good, the rolls excellent and the service very good We would go back here

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Cleveland, Tennessee
Top Contributor
72 reviews 72 reviews
49 restaurant reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 3, 2014

we enjoy eating there lunch or dinner good salad love the surpper club sandwich good steaks and good chicken tenders yum

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Cartersville, Georgia
Top Contributor
50 reviews 50 reviews
42 restaurant reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 13, 2014

I attended a conference, and went to O'Charley's due to their 20% conference discount. The food was all as expected. I particularly like my shrimp scampi, however the sirloin was a little tough. Someone else had very good salmon, a large California chicken salad, and a rack of ribs that were finger lickin good. There were so many ribs, he... More 

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cleveland,tn
Senior Contributor
30 reviews 30 reviews
25 restaurant reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 15, 2014

The last time I was there, which was 9/6/14 during the dinner hour, it wasn't very busy as we were seated almost immediately, I ordered what is usually their best menu item,the Louisiana Sirloin, and I ordered it medium. It came out burned to the ground and the server said she should have noticed it but didn't. There is no... More 

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Contributor
20 reviews 20 reviews
19 restaurant reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 3, 2014

After we went shopping we stopped here for lunch. The waitress for got our drinks for refills, we asked for steak sauce and we had to remind her. Our food was Luke warm. We surely will never go again.

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Cleveland, Tennessee
Reviewer
5 reviews 5 reviews
5 restaurant reviews
4 of 5 stars Reviewed May 28, 2014

O'Charley's quality is always consistent from visit to visit. We do enjoy that they have started the "Free Slice of Pie" with a meal on Wednesdays.

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Paris, Canada
Senior Contributor
28 reviews 28 reviews
23 restaurant reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed February 9, 2014

MEALS were delicious and staff professional and friendly but were seated at the back near the Kitchen......not our favourite spot...but the place was very busy. Recommend you get there EARLY especially on weekends.

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Ringgold, Georgia
Top Contributor
63 reviews 63 reviews
48 restaurant reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 17, 2013

For the price of $9.99, yes, the fish and shrimp was some of the best I have had. The Southern Cole Slaw is excellent too. We met a friend there for dinner and stayed for over 3 hours. The atmosphere was welcoming and the service excellent. The management was very kind also, checking on us to see if we needed... More 

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Ferndale, Michigan
Contributor
18 reviews 18 reviews
16 restaurant reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 7, 2013

Previous O'Charleys visits haven't been overly impressive, this one wasn't either. Average food, average service. Empty seats abounded but had to wait 10 minutes to be seated. Ordered rib eye only to find out they they were sold out, settled for the strip, wife had the prime rib-neither very good cuts of beef. Strip was under cooked-sent back for further... More 

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Cleveland, Tennessee
Senior Contributor
29 reviews 29 reviews
11 restaurant reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed June 7, 2013

I went with a friend for a relaxing lunch. The service by Kim was perfect. The manager came by twice to see that all was well. I had fish and chips except that I substuted baked potato for the chips. The fish was okay. The crust was a bit hard and the filet thin. The baked potato was perfect with... More 

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Additional Information about O'Charley's

Address: 148 Paul Huff Pkwy NW, Cleveland, TN 37312-2900
Phone Number: 423-472-2192
Location: United States  >  Tennessee (TN)  >  Cleveland
Open Hours:
Sunday 10:00 am - 10:00 pm
Monday 11:00 am - 10:00 pm
Tuesday 11:00 am - 10:00 pm
Wednesday 11:00 am - 10:00 pm
Thursday 11:00 am - 10:00 pm
Friday 11:00 am - 11:00 pm
Saturday 11:00 am - 11:00 pm
Cuisine: American

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  • Do you have gluten-free options?
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  • Do you allow dogs on the outdoor patio?