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Chili's Grill & Bar

Mexican, Steakhouse
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385 Paul Huff Pkwy NW, Cleveland, TN 37312-2967
423-473-7008
Website
Today
10:45 am - 11:15 pm
Open now
See all hours
Hours:
Sun - Thu 10:45 am - 11:15 pm
Fri - Sat 10:45 am - 12:15 am

TripAdvisor Reviewer Highlights

Read all 29 reviews
Visitor rating
  • 5
    Excellent
  • 13
    Very good
  • 5
    Average
  • 2
    Poor
  • 4
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Was not impressed

Our server was rude, steak cooked wrong, potatoes cold, beer not served that we ordered when we first arrived. It was not a good night.

3 of 5 starsReviewed March 17, 2015
33wildcat
,
Kentucky
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29 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Skyline
Top Contributor
119 reviews 119 reviews
60 restaurant reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed March 26, 2015

Great food!! Great time!! We love the chips and salsa! We ordered the 2 for $20 and oh my goodness that is a great price for some great food!! I love the fajitas!

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Kentucky
Contributor
18 reviews 18 reviews
6 restaurant reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 17, 2015

Our server was rude, steak cooked wrong, potatoes cold, beer not served that we ordered when we first arrived. It was not a good night.

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Cleveland, Tennessee
Senior Contributor
33 reviews 33 reviews
18 restaurant reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 14, 2015

I enjoy Chilis, I go often and I like a lot of the dishes. I also use the Chili's to go, and I have never had a problem.

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Johnson City, Tennessee
2 reviews
5 of 5 stars Reviewed February 3, 2015

Faith, our Waitress was so friendly ! Food was delicious and they served us quickly, yet allowed us to enjoy our family time. Thank you Chilis! Your Fajitas are terrific!!

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Cleveland, United States
Senior Contributor
36 reviews 36 reviews
30 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 30, 2015

I like the Fajitas and the Tex-Mex combos, especially the Green Chili Chicken Enchiladas. The made-fresh-at-your-table Guacamole is great and I love the fresh sliced avocados served on certain entrees. The only complaint, slow service for no apparent reason. We dine during slow and peak hours, always slow service.

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Cleveland, Tennessee
Top Contributor
80 reviews 80 reviews
46 restaurant reviews
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed December 29, 2014

Despite a recent (and impressive) facelift, this Chili's seems to be going downhill fast. While the service has never been stellar at this location, on our last visit it was even worse than normal. We were greeted promptly and efficiently by the host staff. We didn't expect a table for 7 at 8PM on a Saturday night to be quick,... More 

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Top Contributor
228 reviews 228 reviews
151 restaurant reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed December 15, 2014 via mobile

Never had an excellent experience here, but never had a bad one either. Food is good and service is good, but again nothing spectacular. Not a restaurant I go out of my way for.

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Top Contributor
195 reviews 195 reviews
165 restaurant reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed December 9, 2014

Always a very good meal and very good service. Great location, with easy access from I-75 and plenty of shopping nearby. Good choices on menu from steaks to burgers to salads. Clean and good. A pretty good combo.

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Cleveland
Senior Contributor
29 reviews 29 reviews
16 restaurant reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 1, 2014

The local Chili's has undergone an extensive facelift. Bright colors and modern lighting have greatly improved the ambience. The menu has changed some mostly an increase in prices but there is a good variety of food for any taste. Servers have always been pleasant and attentive. Food comes out after a short wait.

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cleveland,tn
Senior Contributor
41 reviews 41 reviews
36 restaurant reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 15, 2014

I recently received a savings coupon for Chile's Bar & Grill in Cleveland and thought I would give it another try. I am glad I did because the sandwich I got was great and the coupon I got was for a free desert. I got the skillet peanut butter cookie and it was great as well. Service was still a... More 

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Restaurant Details

Location and Contact Information

  • Address: 385 Paul Huff Pkwy NW, Cleveland, TN 37312-2967
  • Location: United States  >  Tennessee (TN)  >  Cleveland
  • Phone Number: 423-473-7008

Price and Cuisine

  • Cuisine: Mexican, Steakhouse
Open Hours
Sunday
10:45 am - 11:15 pm
Monday
10:45 am - 11:15 pm
Tuesday
10:45 am - 11:15 pm
Wednesday
10:45 am - 11:15 pm
Thursday
10:45 am - 11:15 pm
Friday
10:45 am - 12:15 am
Saturday
10:45 am - 12:15 am

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?