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Chili's Grill & Bar

Mexican, Steakhouse
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385 Paul Huff Pkwy NW, Cleveland, TN 37312-2967
423-473-7008
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Today
10:45 am - 12:15 am
Open now
See all hours
Hours:
Sun - Thu 10:45 am - 11:15 pm
Fri - Sat 10:45 am - 12:15 am
Dining options: Dinner, Seating, Takeout, Waitstaff

TripAdvisor Reviewer Highlights

Read all 43 reviews
Visitor rating
  • 7
    Excellent
  • 20
    Very good
  • 7
    Average
  • 4
    Poor
  • 5
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Good Food, Good Service

We met another couple for lunch and I ordered the steak & shrimp plate, which cam with broccoli & mashed potatoes. The steak was cooked just right, the shrimp were delicious, the broccoli was very fresh and delicious and the mashed potatoes were absolutely fantastic. Our server, a young lady, was... read more

4 of 5 starsReviewed 4 weeks ago
Robert P
,
Mineral Bluff, Georgia
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43 Reviews from our TripAdvisor Community

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Traveler type
Time of year
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Mineral Bluff, Georgia
Level Contributor
185 reviews
142 restaurant reviews
common_n_restaurant_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We met another couple for lunch and I ordered the steak & shrimp plate, which cam with broccoli & mashed potatoes. The steak was cooked just right, the shrimp were delicious, the broccoli was very fresh and delicious and the mashed potatoes were absolutely fantastic. Our server, a young lady, was excellent. I've been there a few times and the... More 

Helpful?
Thank Robert P
Cleveland
Level Contributor
35 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 23, 2015 via mobile

They can be very understaffed at times & usually you have to wait due to lack of service. Could be ran better but food is usually good at good prices.

Helpful?
Thank Bryan J
Belleville, Michigan
Level Contributor
112 reviews
74 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed December 21, 2015

We went with our family of seven. We thought we were in luck because there were several tables available, The hostess told us it would be at least an hour wait. When we asked about all the empty tables we were told there were some large groups at some tables, and the servers were too busy to take on any... More 

Helpful?
Thank Sher C
Cleveland, Tennessee
Level Contributor
31 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed November 8, 2015

Service can sometimes be a little slow but we never had to wait crazy long to get our food. The servers are nice and the kids enjoy playing with the tablet games while they wait. Drinks are pretty good here also.

Helpful?
Thank vgates81
Level Contributor
34 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed September 18, 2015 via mobile

We've been to about 50 Chilis all across the country. We both visit the bathroom first to see if it's clean and then decides whether or not to stay. Mine was clean and I went to seat myself in the bar area and ordered drinks. She joined me a few minutes later to say it was filthy and we should... More 

Helpful?
Thank Al S
Cleveland, Tennessee
Level Contributor
37 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed September 1, 2015 via mobile

My daughter and I went to a late lunch at Chili's. It took several minutes to be greeted, but the lady was very nice. She took our drink order and left. After about 5 minutes she returned with our drinks. We ordered two entrees and chip and salsa as an appetizer. Approximately 15 minutes later we received our chips. The... More 

Helpful?
1 Thank Lynn C
Level Contributor
28 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed August 27, 2015 via mobile

I almost decided against eating here based on other reviews. I am glad that I did because my experience was very good. My service was quick, efficient, and friendly. The food was hot and flavorful, and I always enjoy the two-for-one glasses of wine! No problems and I will return next time I'm in the area.

Helpful?
Thank Volgrltn
Cleveland, Tennessee
Level Contributor
115 reviews
88 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed August 24, 2015

We went to Chili's with a friend from out of town. The fish tacos were delicious! My husband's and son's food was not as hot as it should have been, as it must have been waiting for the other dishes to be prepared. However, the manager came to the table and took care of it quickly. We were so happy... More 

Helpful?
Thank rwilliams2911
Cleveland, Tennessee, United States
Level Contributor
48 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 12, 2015 via mobile

We go here for lunch and always have great service and great food. James at the bar is spot on with orders and refills. The homemade pickles are excellent whether they are plain or fried.

Helpful?
Thank Bubbaflavel
Level Contributor
28 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 11, 2015 via mobile

Would have given 5 stars but our server was not the best at all. We had to ask another waitress to get the rest of our order as well as our to go boxes. The food was great and the guacamole was wonderful! Great dinner except for the service.

Helpful?
Thank lcsimon

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Restaurant Details

Location and Contact Information

  • Address: 385 Paul Huff Pkwy NW, Cleveland, TN 37312-2967
  • Location: United States  >  Tennessee (TN)  >  Cleveland
  • Phone Number: 423-473-7008

Price and Cuisine

  • Cuisine: Mexican, Steakhouse
Open Hours
Sunday
10:45 am - 11:15 pm
Monday
10:45 am - 11:15 pm
Tuesday
10:45 am - 11:15 pm
Wednesday
10:45 am - 11:15 pm
Thursday
10:45 am - 11:15 pm
Friday
10:45 am - 12:15 am
Saturday
10:45 am - 12:15 am

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?