We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Chili's Grill & Bar

Mexican, Steakhouse
Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Get directions
385 Paul Huff Pkwy NW, Cleveland, TN 37312-2967
423-473-7008
Website
Today
10:45 am - 12:15 am
Closed now
See all hours
Hours:
Sun - Thu 10:45 am - 11:15 pm
Fri - Sat 10:45 am - 12:15 am
Dining options: Dinner

TripAdvisor Reviewer Highlights

Read all 32 reviews
Visitor rating
  • 6
    Excellent
  • 13
    Very good
  • 5
    Average
  • 3
    Poor
  • 5
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Was not impressed

Our server was rude, steak cooked wrong, potatoes cold, beer not served that we ordered when we first arrived. It was not a good night.

3 of 5 starsReviewed March 17, 2015
33wildcat
,
Kentucky
Add Photo Write a Review

32 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Murphy, North Carolina
Senior Reviewer
10 reviews 10 reviews
7 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 24, 2015 NEW

I love eating here food and service is always great .Love their classic nachos.great place to eat .All their food is great.will be going back don't care if it is.45 miles

Was this review helpful? Yes
Cleveland, Tennessee
Contributor
13 reviews 13 reviews
11 restaurant reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed May 22, 2015

Ate here for lunch with a group of 11. We were seated in the bar area with only 1 server when we arrived who also worked the bar. We had 2 tables with 5 and 6 at each table. When we arrived we were not waited on quickly. We waited for our drink order to be brought(mostly waters) for 10... More 

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
3 restaurant reviews
1 of 5 stars Reviewed April 27, 2015

Slow service. Empty glasses and plates at the bar. Drinks are well poured but service is very hit or miss. And on this current and last visit very unclean. I do not recomend.

Was this review helpful? Yes
Skyline
Top Contributor
126 reviews 126 reviews
64 restaurant reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed March 26, 2015

Great food!! Great time!! We love the chips and salsa! We ordered the 2 for $20 and oh my goodness that is a great price for some great food!! I love the fajitas!

Was this review helpful? Yes
Kentucky
Contributor
18 reviews 18 reviews
6 restaurant reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 17, 2015

Our server was rude, steak cooked wrong, potatoes cold, beer not served that we ordered when we first arrived. It was not a good night.

Was this review helpful? Yes
Cleveland, Tennessee
Senior Contributor
33 reviews 33 reviews
18 restaurant reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 14, 2015

I enjoy Chilis, I go often and I like a lot of the dishes. I also use the Chili's to go, and I have never had a problem.

Was this review helpful? Yes
Johnson City, Tennessee
2 reviews
5 of 5 stars Reviewed February 3, 2015

Faith, our Waitress was so friendly ! Food was delicious and they served us quickly, yet allowed us to enjoy our family time. Thank you Chilis! Your Fajitas are terrific!!

Was this review helpful? Yes
Cleveland, United States
Senior Contributor
37 reviews 37 reviews
31 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 30, 2015

I like the Fajitas and the Tex-Mex combos, especially the Green Chili Chicken Enchiladas. The made-fresh-at-your-table Guacamole is great and I love the fresh sliced avocados served on certain entrees. The only complaint, slow service for no apparent reason. We dine during slow and peak hours, always slow service.

Was this review helpful? Yes
Cleveland, Tennessee
Top Contributor
80 reviews 80 reviews
46 restaurant reviews
61 helpful votes 61 helpful votes
2 of 5 stars Reviewed December 29, 2014

Despite a recent (and impressive) facelift, this Chili's seems to be going downhill fast. While the service has never been stellar at this location, on our last visit it was even worse than normal. We were greeted promptly and efficiently by the host staff. We didn't expect a table for 7 at 8PM on a Saturday night to be quick,... More 

Was this review helpful? Yes
Top Contributor
228 reviews 228 reviews
151 restaurant reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed December 15, 2014 via mobile

Never had an excellent experience here, but never had a bad one either. Food is good and service is good, but again nothing spectacular. Not a restaurant I go out of my way for.

Was this review helpful? Yes

Travelers who viewed Chili's Grill & Bar also viewed

 
 

Been to Chili's Grill & Bar? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 385 Paul Huff Pkwy NW, Cleveland, TN 37312-2967
  • Location: United States  >  Tennessee (TN)  >  Cleveland
  • Phone Number: 423-473-7008

Price and Cuisine

  • Cuisine: Mexican, Steakhouse
Open Hours
Sunday
10:45 am - 11:15 pm
Monday
10:45 am - 11:15 pm
Tuesday
10:45 am - 11:15 pm
Wednesday
10:45 am - 11:15 pm
Thursday
10:45 am - 11:15 pm
Friday
10:45 am - 12:15 am
Saturday
10:45 am - 12:15 am

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?