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Chili's Grill & Bar

385 Paul Huff Pkwy NW, Cleveland, TN 37312-2967
423-473-7008
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Ranked #97 of 169 restaurants in Cleveland
Cuisines: Mexican, Steakhouse
Most recent review
- Jul 7, 2014
Restaurant details
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17 reviews from our community

47% Recommend
    2
    6
    4
    1
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Knoxville
1 review
1 of 5 stars Reviewed July 7, 2014

I ordered the Buffalo Ranch Chicken Sandwich, and it was horrible. The chicken breast was tasteless and greasy, and obviously not fresh bit frozen. The bun was soggy and the lettuce and tomato was inedible.

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Cleveland, Tennessee
Contributor
15 reviews 15 reviews
14 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 18, 2014

I have not been here in a while. So we went and it was all good. Had a tablet at our table to order our food and drinks and our dessert. And when you are done with your meal just pay your bill on the tablet that is at your table. 2 cool.

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Indiana
Top Contributor
76 reviews 76 reviews
46 restaurant reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed January 30, 2014

Had dinner the day after a snowstorm when many restaurants were closed, and had a good experience. The waiter did a good job even though they were short staffed. The food came out timely and hot and very good. Even had 2 for 1 happy hour drinks. I like the variety in Chiki's Menu. Something for everyone.

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Ringgold, Georgia
Senior Contributor
41 reviews 41 reviews
29 restaurant reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed November 6, 2013

We have visited Chili's 3 times, at different times of the day and have received poor service; long waits. The last time we went there, we had sat for almost 45 minutes, and when we asked the waitress about our food, she said she had forgotten to turn the order in. I think the 3rd time with poor service merits... More

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Cleveland, Tennessee
Top Contributor
120 reviews 120 reviews
36 restaurant reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed August 4, 2013

We have visited this Chili's twice over the last couple of months...both times were around 3 on Sunday. We THOUGHT this was a "low key/uncrowded time", but we have had to wait (when there are tables open and very few customers). We opted the first time to skip the wait and sit in the bar area where there were lots... More

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Dayton, TN
Senior Contributor
37 reviews 37 reviews
19 restaurant reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed May 14, 2013

We normally like Chili's food. But today was a huge exception! It took a full hour to get our meal and there were only people at 4 other tables. There were more waiters then people to be waited on. So we thought we would get good service. But no... water never refilled...table was dirty - crumbs and sticky... didn't get... More

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Cleveland, Tennessee
Reviewer
4 reviews 4 reviews
4 restaurant reviews
1 of 5 stars Reviewed April 6, 2013

THE SERVICE AT CHILLIS WAS AWFUL!!The bartender was very rude!!She was so rude I got up and left!! I dont recommend the chilis!Disrespectful staff!!

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bbq4u
Top Contributor
54 reviews 54 reviews
44 restaurant reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 9, 2013 via mobile

I am staying in Cleveland for a few weeks for business. I am staying across the road from this Chili's in a hotel. I ate here twice during the week and the young gentleman that was tending bar was excellent and he is the reason I didn't rank the service a 1. Apparently if you are not a weekend regular... More

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Senior Contributor
41 reviews 41 reviews
29 restaurant reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed January 30, 2013

We eat at this Chili's at least once a month and usually have no complaints. However our last visit was an exception. First, the parking and grounds were in much need of cleaning. There was trash in the landscaping and the cigarette can was full of garbage. Not an appetizing entry. They were busy, so we took ended up in... More

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Tennessee, United States
Senior Contributor
32 reviews 32 reviews
19 restaurant reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 16, 2012

I enjoy eating at the Chili's in Cleveland, although sometimes the service can be challenging. The food is always good and hot. It's a little loud, but that's typical for this type of establishment. Most of the servers are great, but we do sometimes get bad ones - one never even showed up at our table one time. I keep... More

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