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Chili's Grill & Bar

Mexican, Steakhouse
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385 Paul Huff Pkwy NW, Cleveland, TN 37312-2967
423-473-7008
Website
Today
10:45 am - 11:15 pm
Closed now
See all hours
Hours:
Sun - Thu 10:45 am - 11:15 pm
Fri - Sat 10:45 am - 12:15 am

TripAdvisor Reviewer Highlights

Read all 27 reviews
Visitor rating
  • 4
    Excellent
  • 13
    Very good
  • 4
    Average
  • 2
    Poor
  • 4
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Most recent review
One of my Go To spots

I enjoy Chilis, I go often and I like a lot of the dishes. I also use the Chili's to go, and I have never had a problem.

4 of 5 starsReviewed February 14, 2015
Dee K
,
Cleveland, Tennessee
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27 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Cleveland, Tennessee
Senior Contributor
31 reviews 31 reviews
16 restaurant reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 14, 2015

I enjoy Chilis, I go often and I like a lot of the dishes. I also use the Chili's to go, and I have never had a problem.

Was this review helpful? Yes
Johnson City, Tennessee
2 reviews
5 of 5 stars Reviewed February 3, 2015

Faith, our Waitress was so friendly ! Food was delicious and they served us quickly, yet allowed us to enjoy our family time. Thank you Chilis! Your Fajitas are terrific!!

Was this review helpful? Yes
Cleveland, United States
Senior Contributor
36 reviews 36 reviews
30 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 30, 2015

I like the Fajitas and the Tex-Mex combos, especially the Green Chili Chicken Enchiladas. The made-fresh-at-your-table Guacamole is great and I love the fresh sliced avocados served on certain entrees. The only complaint, slow service for no apparent reason. We dine during slow and peak hours, always slow service.

Was this review helpful? Yes
Cleveland, Tennessee
Top Contributor
66 reviews 66 reviews
39 restaurant reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed December 29, 2014

Despite a recent (and impressive) facelift, this Chili's seems to be going downhill fast. While the service has never been stellar at this location, on our last visit it was even worse than normal. We were greeted promptly and efficiently by the host staff. We didn't expect a table for 7 at 8PM on a Saturday night to be quick,... More 

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Top Contributor
215 reviews 215 reviews
142 restaurant reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed December 15, 2014 via mobile

Never had an excellent experience here, but never had a bad one either. Food is good and service is good, but again nothing spectacular. Not a restaurant I go out of my way for.

Was this review helpful? Yes
Top Contributor
175 reviews 175 reviews
150 restaurant reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed December 9, 2014

Always a very good meal and very good service. Great location, with easy access from I-75 and plenty of shopping nearby. Good choices on menu from steaks to burgers to salads. Clean and good. A pretty good combo.

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Cleveland
Senior Contributor
29 reviews 29 reviews
16 restaurant reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 1, 2014

The local Chili's has undergone an extensive facelift. Bright colors and modern lighting have greatly improved the ambience. The menu has changed some mostly an increase in prices but there is a good variety of food for any taste. Servers have always been pleasant and attentive. Food comes out after a short wait.

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cleveland,tn
Senior Contributor
30 reviews 30 reviews
25 restaurant reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 15, 2014

I recently received a savings coupon for Chile's Bar & Grill in Cleveland and thought I would give it another try. I am glad I did because the sandwich I got was great and the coupon I got was for a free desert. I got the skillet peanut butter cookie and it was great as well. Service was still a... More 

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Grayson, Kentucky
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 28, 2014

Awsome experience! Will go there every time I am in Cleveland, Tennessee! The food was incredible and the waiters/waitresses so nice. Loved it with my family! One of the best nights I've had for a long time and it was due to Chilli's believe it or not!

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Knoxville
1 review
1 of 5 stars Reviewed July 7, 2014

I ordered the Buffalo Ranch Chicken Sandwich, and it was horrible. The chicken breast was tasteless and greasy, and obviously not fresh bit frozen. The bun was soggy and the lettuce and tomato was inedible.

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Restaurant Details

Location and Contact Information

  • Address: 385 Paul Huff Pkwy NW, Cleveland, TN 37312-2967
  • Location: United States  >  Tennessee (TN)  >  Cleveland
  • Phone Number: 423-473-7008

Price and Cuisine

  • Cuisine: Mexican, Steakhouse
Open Hours
Sunday
10:45 am - 11:15 pm
Monday
10:45 am - 11:15 pm
Tuesday
10:45 am - 11:15 pm
Wednesday
10:45 am - 11:15 pm
Thursday
10:45 am - 11:15 pm
Friday
10:45 am - 12:15 am
Saturday
10:45 am - 12:15 am

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?