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3460 Waterlevel Hwy, Cleveland, TN 37323
4234722200
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Dining options: Delivery

TripAdvisor Reviewer Highlights

Read all 26 reviews
Visitor rating
  • 20
    Excellent
  • 3
    Very good
  • 2
    Average
  • 1
    Poor
  • 0
    Terrible
Rating summary
  • Food
    5 of 5 stars
    Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    4.5 of 5 stars
Most recent review
It's not fast food, it's good food!

I've been in Cleveland for just a few years but The Shak is my favorite! I've tried everything on the menu and I've yet to be even the slightest disappointed! The new owner and the staff are all so friendly. And the shakes are the best around!

5 of 5 starsReviewed October 4, 2014
kmb0524
Good for:
  • Delivery
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26 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed October 4, 2014

I've been in Cleveland for just a few years but The Shak is my favorite! I've tried everything on the menu and I've yet to be even the slightest disappointed! The new owner and the staff are all so friendly. And the shakes are the best around!

Was this review helpful? Yes
Roanoke, Virginia
Senior Contributor
23 reviews 23 reviews
19 restaurant reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 8, 2014 via mobile

Stopped here for a quick bite and milkshakes and the girl car hops were fast to take our orders and when the food was ready, they got it out to us right away. Loved the thick milkshakes and the hot food. Burgers and other things can be "all the way" which means with lettuce, tomato, pickles and onions, even on... More 

Was this review helpful? Yes
Cleveland, Tennessee
Senior Contributor
35 reviews 35 reviews
28 restaurant reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 1, 2014

Nothing we've ever had has been bad. Everything is delicious, service is good, location is convenient. You can't go wrong with drive up service :)

Was this review helpful? Yes
Tampa, Florida
Senior Contributor
48 reviews 48 reviews
21 restaurant reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed July 27, 2014

Delicious, smooth peanut butter shakes! The title says it all. Service was also excellent and we visited on a busy Friday night...our order was taken right after we pulled in and shakes came out in a few minutes. Perfect!

Was this review helpful? Yes
Tampa, Florida
Senior Contributor
21 reviews 21 reviews
12 restaurant reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 23, 2014

Great milkshakes, hot dogs and burgers delivered to your car by lovely young women. Does it get any better? Not around here, it doesn't. On the way to whitewater rafting and hiking trails, the Shake Shack is a little off the beaten path for some. But is a great place if you can find it. I go there every time... More 

Was this review helpful? Yes
Cleveland, Tennessee
2 reviews
5 of 5 stars Reviewed July 14, 2014

This is one of the best Mom N Pop Burger joint drive-in's I have ever been to. Fresh high quality ingredients and friendly fun service. They will even custom tailor menu items for you if you have food taste preferences. I Love this place!

Was this review helpful? Yes
Harvest, Alabama
Senior Reviewer
10 reviews 10 reviews
4 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 13, 2014

Great shakes and hot fudge sundae! Three small shakes and a hot fudge sundae for under $10!!!! We will definitely visit again!!!

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed September 4, 2013

The shake shack has been around since I was a kid, they are always so friendly, the car hops and even the workers inside. The food is always fresh and the ice cream is always so good! This place is the best in cleveland!

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed September 3, 2013 via mobile

The car hops are always nice, the food is always good and the ice cream is the best. If I had one place to choose to eat in cleveland it would be the shak. They are always so friendly and you are never disappointed!

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1 review
5 of 5 stars Reviewed September 3, 2013

The shake shack is known for their great shakes, but not only that my food is always fresh each visit! Not like the fast food junk. They have great service and the car hops are very friendly! I will definitely be visiting again soon!

Was this review helpful? Yes

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Restaurant Details

Location and Contact Information

  • Address: 3460 Waterlevel Hwy, Cleveland, TN 37323
  • Location: United States  >  Tennessee (TN)  >  Cleveland
  • Phone Number: 4234722200

Price and Cuisine

  • Cuisine: American

Questions & Answers

Questions? Get answers from Shake Shack staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?