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3460 Waterlevel Hwy, Cleveland, TN 37323
4234722200
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Dining options: Lunch, Delivery

TripAdvisor Reviewer Highlights

Read all 44 reviews
Visitor rating
  • 29
    Excellent
  • 9
    Very good
  • 5
    Average
  • 1
    Poor
  • 0
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    4.5 of 5 stars
great food!!

Me and my family have ate here for years. Very friendly staff. I just love this place,cause it reminds me of the good old days! They bring your food out to your car.they also have a small dine-in area you can eat inside. We eat here at least twice a month. ALL there food is good and they have... read more

4 of 5 starsReviewed September 2, 2015
Tamara H
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44 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Level Contributor
17 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 2, 2015 NEW

Me and my family have ate here for years. Very friendly staff. I just love this place,cause it reminds me of the good old days! They bring your food out to your car.they also have a small dine-in area you can eat inside. We eat here at least twice a month. ALL there food is good and they have great... More 

Was this review helpful? Yes
Springfield, OH
Level Contributor
36 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 30, 2015 NEW

Quaint drive in with car service, but we went into the small dining room. We just got shakes and mine was fab, thick and rich peanut butter. My daughter got a chocolate, peanut butter that was not as thick or flavorful. The girls were quick and friendly. Recommended!

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Level Contributor
35 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed August 26, 2015 via mobile

Holy Cow!! The service was good but the FOOD reminded me of home!! From the Onion rings that were great to the Peanut Butter milk shake that was TO DIE FOR! In second thought don't...I'd end up 600lbs...great stop on a road trip!!

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Cleveland, Tennessee
Level Contributor
19 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 14, 2015

We go all of the time, Everything is fresh and fast, My favorite is the Shack Bacon Burger! Yes the Shakes are so good also,

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Murfreesboro, Tennessee
Level Contributor
3 reviews
3 restaurant reviews
5 of 5 stars Reviewed July 23, 2015

We were just passing through and found this little place which had an amazing burger and soft serve!!! The two young adults that waited on us were very efficient and friendly. Will always stop when in the area.

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Birmingham, Alabama
Level Contributor
4 reviews
3 of 5 stars Reviewed July 20, 2015

Great shakes made fresh. Fried food, not alot of taste, BUT fun atmosphere and neat concept. Good prices.

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Cleveland, Tennessee, United States
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 19, 2015

We love to stop in for a meal or just some ice cream! You can sit in your car, sit out at a picnic table, or go inside. The staff is fun and friendly. The food is always fresh and hot. Our favorites are the burgers, chicken strips and especially the corn nuggets! They make their own ranch dressing, which... More 

Was this review helpful? Yes 1
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 15, 2015

I just wanted to say this is one of the best places to eat in Cleveland tn. I have ate here quite a few times and I have had about everything on there menu all the food here is high quality and would recommend anyone to go to this family restaurant . Five stars

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Stuart, Florida
Level Contributor
124 reviews
105 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed July 12, 2015

Right on Hwy 64, just outside of Cleveland on the south side of the hwy. Has excellent shakes and soft serve ice cream. Serves hot dogs and burgers too. Very cheap prices. Flash back to the 50's for car side service

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Hattiesburg, Mississippi
Level Contributor
21 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed July 9, 2015

Decided to bypass the traditional fast food and check out tripadvisor for an alternative on our trip to the Smoky Mountains. So glad we did!! The mini burgers were just perfect and the shakes were the best !!

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Restaurant Details

Location and Contact Information

  • Address: 3460 Waterlevel Hwy, Cleveland, TN 37323
  • Location: United States  >  Tennessee (TN)  >  Cleveland
  • Phone Number: 4234722200

Price and Cuisine

  • Cuisine: American

Questions & Answers

Questions? Get answers from Shake Shack staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?