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3460 Waterlevel Hwy, Cleveland, TN 37323
4234722200
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Dining options: Lunch, Delivery

TripAdvisor Reviewer Highlights

Read all 32 reviews
Visitor rating
  • 23
    Excellent
  • 5
    Very good
  • 3
    Average
  • 1
    Poor
  • 0
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    4.5 of 5 stars
Good as always!

This place is so nostalgic. It reminds me of a place I grew up with. Fast service. Basis menu. Just good place to stop and hang out

5 of 5 starsReviewed April 9, 2015
bjwood1
,
Young Harris, Georgia
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32 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Cleveland, Tennessee
Senior Reviewer
10 reviews 10 reviews
4 restaurant reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 19, 2015 NEW

Although this fast food place has had several different owners over time, it was initially opened by Mrs. Beatrice Fennel in 1959. The original sign still stands. In those days, particularly when an inspection was due, she enlisted and presided over young grandsons until everything sparkled. Through the years, nearly every kid in Cleveland has worked here from time to... More 

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Young Harris, Georgia
Top Contributor
62 reviews 62 reviews
49 restaurant reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 9, 2015

This place is so nostalgic. It reminds me of a place I grew up with. Fast service. Basis menu. Just good place to stop and hang out

Was this review helpful? Yes
Senior Contributor
24 reviews 24 reviews
23 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 1, 2015

They're ice cream they're sandwiches everything that we babe ruth had therethey're ice cream they're sandwiches everything that we had at the drive in Shake Shack is good their prices are great you guys tried out its own 64 Highway Cleveland Tennessee

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Cleveland TN
Senior Contributor
23 reviews 23 reviews
15 restaurant reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 20, 2015

Good food good prices, This place has been here since I was a very young kid. A mother started this business to help pay for her sons medical bill's. Great story great people good food....still has the 21 pc shrimp basket.....

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Cleveland, Tennessee
Top Contributor
85 reviews 85 reviews
62 restaurant reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 17, 2015

ice cream always been good .Food is cooked to order.even the barb q is very good try the hot slaw very very good

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2015

The very best soft serve ice cream available. Huge portions in regards to the price. This is definitely a treat if you are headed to the mountains from Cleveland, Tennessee.

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1 review
5 of 5 stars Reviewed October 4, 2014

I've been in Cleveland for just a few years but The Shak is my favorite! I've tried everything on the menu and I've yet to be even the slightest disappointed! The new owner and the staff are all so friendly. And the shakes are the best around!

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Roanoke, Virginia
Senior Contributor
23 reviews 23 reviews
19 restaurant reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 8, 2014 via mobile

Stopped here for a quick bite and milkshakes and the girl car hops were fast to take our orders and when the food was ready, they got it out to us right away. Loved the thick milkshakes and the hot food. Burgers and other things can be "all the way" which means with lettuce, tomato, pickles and onions, even on... More 

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Cleveland, Tennessee
Senior Contributor
35 reviews 35 reviews
28 restaurant reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 1, 2014

Nothing we've ever had has been bad. Everything is delicious, service is good, location is convenient. You can't go wrong with drive up service :)

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Tampa, Florida
Top Contributor
55 reviews 55 reviews
22 restaurant reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed July 27, 2014

Delicious, smooth peanut butter shakes! The title says it all. Service was also excellent and we visited on a busy Friday night...our order was taken right after we pulled in and shakes came out in a few minutes. Perfect!

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Restaurant Details

Location and Contact Information

  • Address: 3460 Waterlevel Hwy, Cleveland, TN 37323
  • Location: United States  >  Tennessee (TN)  >  Cleveland
  • Phone Number: 4234722200

Price and Cuisine

  • Cuisine: American

Questions & Answers

Questions? Get answers from Shake Shack staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?