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Sonic Drive-In

Fast Food
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1015 Volunteer Parkway, Bristol, TN 37620
(423) 652-7781
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TripAdvisor Reviewer Highlights

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Visitor rating
  • 2
    Excellent
  • 1
    Very good
  • 1
    Average
  • 2
    Poor
  • 5
    Terrible
Rating summary
  • Food
    2.5 of 5 stars
    Service
    1.5 of 5 stars
  • Value
    2 of 5 stars
    Atmosphere
    2 of 5 stars
Slow Slow Slow

Food is ok. I go often for the slushes which are good, but the service is really slow. Last few times I have had to wait 15 minutes after pressing the red button to take order. People that work here seem to be trying, but seems really understaffed.

3 of 5 starsReviewed August 3, 2015
Chad B
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11 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Level Contributor
11 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 3, 2015

Food is ok. I go often for the slushes which are good, but the service is really slow. Last few times I have had to wait 15 minutes after pressing the red button to take order. People that work here seem to be trying, but seems really understaffed.

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New Castle, Delaware
Level Contributor
32 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 26, 2015

Chicago dogs were excellent - based on the experience on the road in Bristol, tried one at a Sonic near my home - not nearly as good.

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Bristol, Connecticut
Level Contributor
3 reviews
2 of 5 stars Reviewed January 29, 2015

I've actually worked at Sonic of Bristol and it would be easy for me to say it was a VERY bad experience. The main manager there had made several racist jokes to me and laughed in my face about it but me, not wanting to get fired had kept calm and said nothing to him. Also, while working there I... More 

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Level Contributor
9 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed July 4, 2014 via mobile

I stopped here on 4th of July due to a hangover. My body craved some greasy French fries and a chocolate shake. After waiting an eternity in the drive through I received a fry that had been sitting since yesterday. The fries were dry cold and mixed with tator tots? I ate them in shame. My milkshake was disgusting. It... More 

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Waterbury
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed June 12, 2014

so I went for lunch with my wife and children at this sonic today, and it was horrible ! I was the first one in the drive thru line and I had to repeat my order 3 times! When I pulled up to the window I waited 20 minutes to get my food!! When I finally got my food they... More 

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Bristol, Connecticut
1 review
2 of 5 stars Reviewed June 4, 2014

Have never been to a Sonic restaurant so I wasn't quite sure what to expect. The gal that took my order needs more training on the register. Another gal more experienced ended up taking over and processing my order. One guy in the kitchen kept hollering loudly--very unprofessional. The cheeseburger was disappointing--roll cold and cheese not melted. Fries very skimpy.... More 

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Plainville, Connecticut
1 review
1 of 5 stars Reviewed May 30, 2014

Came here for the grandson. If I'm going to wait that long for service, I rather have it be at a restaurant waiting for a steak and not a burger and cold fries. I worked in customer service for years and we would never have our customers wait that long to check out and I have dealt with longer lines... More 

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Plainville, Connecticut
1 review
1 of 5 stars Reviewed May 28, 2014

42 minute wait for 2 milkshakes, and that was the same experience for every angry customer in the restaurant. No management visible, several very young, inexperienced, unsupervised teenagers visiting with friends. I wont be back, we have MANY options in this area and wont settle for poor service.

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Gaithersburg
Level Contributor
39 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed May 29, 2012

It may not be excellent food, but we don't have SONIC in Maryland so it is always a treat to go to one. Service was excellent and the food was hot and good.

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Thibodaux, Louisiana
Level Contributor
448 reviews
248 restaurant reviews
common_n_restaurant_reviews_1bd8 155 helpful votes
1 of 5 stars Reviewed January 18, 2012

Get back in the car and drive your fast food craving self to Pals. Check out the reviews on here. I wouldn't steer you wrong.

Was this review helpful? Yes 1

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Restaurant Details

Location and Contact Information

  • Address: 1015 Volunteer Parkway, Bristol, TN 37620
  • Location: United States  >  Tennessee (TN)  >  Bristol
  • Phone Number: (423) 652-7781

Price and Cuisine

  • Cuisine: Fast Food

Questions & Answers

Questions? Get answers from Sonic Drive-In staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?