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Best Western Hickok House Restaurant

137 charles st, Deadwood, SD
+1 605-578-1611
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Ranked #7 of 47 Restaurants in Deadwood
Certificate of Excellence 2014
Cuisines: American
Most recent review
- Sep 16, 2014
Restaurant details
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50 reviews from our community

Visitor rating
    31
    11
    1
    6
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Arkansas, United States
Senior Reviewer
10 reviews 10 reviews
5 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 16, 2014 NEW

I was happy to see they served breakfast all day long since it was around 12:00 when we went in for lunch I had an omelet with hash browns and biscuits and gravy, all was VERY good! You receive a lot of food and the prices are very reasonable. Loved the waitress, it was actually snowing the morning we went... More

Was this review helpful? Yes
Lynda D, Front Office Manager at Best Western Hickok House Restaurant, responded to this review

I am glad you had and enjoyable experience while dining with us. We are glad you were able to enjoy a breakfast entrée while your were with us. I am glad you found your waitstaff friendly and enjoyable. Our snow that you experienced while you were here set a record for the earliest snow on record since 1898. We do... More

minnesota
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 11, 2014

Food was very tasty as well as a great value. Service was friendly and very prompt.Would recommend to anyone as they have a versatile menu.

Was this review helpful? Yes
Lynda D, Front Office Manager at Best Western Hickok House Restaurant, responded to this review

Thank you for taking the time to let us know about your experience with our restaurant. Our goal is to make sure your dining experience with us is a memorable one and to give you the best service possible. We look forward to seeing you again. More

Tisdale, Canada
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed September 11, 2014

Good portions....great taste...I really can't complain. It's quite pleasant and I would definitely recommend it.

Was this review helpful? Yes
Lynda D, Front Office Manager at Best Western Hickok House Restaurant, responded to this review

Thank you for your recommendation. We are glad you enjoyed dining with us and hope you will return in the future. More

Milwaukee, Wisconsin
Senior Contributor
21 reviews 21 reviews
7 restaurant reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 10, 2014

if You're in a rush and are already staying at the hotel its nice. But otherwise its just what you'd expect from a Best Western restaurant. Compare to a Denny's.

Was this review helpful? Yes
Lynda D, Front Office Manager at Best Western Hickok House Restaurant, responded to this review

Thank you for choosing to dine with us while you were in Deadwood. I apologize for not exceeding your expectations. We do want our guests to leave here feeling like that had a wonderful meal. We do offer the usual breakfast entrees with a couple specialties. We hope if you are in the area again you will give us another... More

Kewaskum, Wisconsin
1 review
5 of 5 stars Reviewed September 4, 2014

HUGE portions. We had breakfast. My husband had pancakes. They were really big and you know how when some places make a big pancake they are not done? Not here. He said how good they were. And the hash browns HUGE portions. Best i think i've ever had. If we ever get back to the area it will be a... More

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Lynda D, Front Office Manager at Best Western Hickok House Restaurant, responded to this review

Thank you for your wonderful words about our restaurant. We are glad you enjoyed breakfast with us. When dining out it, we know that it takes both, quality service and good food to make it a memorable experience. If we can not provide both then our guests may not come back. We are thankful that you made us part of... More

Milwaukee, Wisconsin
Contributor
18 reviews 18 reviews
9 restaurant reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 3, 2014

The service was incredible our waitress I believe her name was Pam was awesome. Wehn the food came I was surprised by the large portions for the low price. Very clean and a great breakfast stop.

Was this review helpful? Yes
Lynda D, Front Office Manager at Best Western Hickok House Restaurant, responded to this review

We agree with your Pam is awesome. We are proud to have her on our staff! We are glad you were able to leave our restaurant pleased with your meal. We do serve larger portions then most and our prices are good for the amount of food you get. If you are in the area again we invite you to... More

O'fallon, Mo, United States
Contributor
12 reviews 12 reviews
6 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 29, 2014

Pam our waitress was fantastic. Even if the food were just so so it would have been worth it just because of her. But the food was delicious and reasonably priced.

Was this review helpful? Yes
Lynda D, Front Office Manager at Best Western Hickok House Restaurant, responded to this review

Thank you for your wonderful comments. I will make sure Pam knows what you had to say. I totally agree with you. I find the food delicious and reasonably priced as well. We look forward to seeing you in the future. More

Christchurch, New Zealand
Top Contributor
66 reviews 66 reviews
23 restaurant reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed August 23, 2014

The waiter was fantastic but that is only part of a restaurant experience and it's a shame the food didn't match.

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Lynda D, Front Office Manager at Best Western Hickok House Restaurant, responded to this review

I am terribly sorry you did not enjoy your meal with us. Please email me at 42030@hotel.bestwestern.com so that I may get details from you on what made you so disappointed with your experience at our restaurant. I would like to have more specific feedback that I can use to ensure that future guests and customer do not have the... More

Senior Contributor
31 reviews 31 reviews
17 restaurant reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 19, 2014

Stopped for breakfast because these reviews were quite good. Very pleased with food and service. Recommend it to anyone.

Was this review helpful? Yes
Lynda D, Front Office Manager at Best Western Hickok House Restaurant, responded to this review

Thank you for stopping in and having breakfast with us. We are glad you were not disappointed. We appreciate you recommendation. It is our customer that makes the difference for us. More

Denver
Contributor
18 reviews 18 reviews
9 restaurant reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 8, 2014

Was in town on Sturgis weekend and found this place a bit off the beaten path. Kind of old dinner like food. Grandson loved his chicken strips he had been hunting for, husband his burger. Unfortunately there was something "off" in my chicken salad sandwich...but the waitress in addition to being so pleasant, made "it right" by adjusting bill.

Was this review helpful? Yes
Lynda D, Front Office Manager at Best Western Hickok House Restaurant, responded to this review

I would like to apologize for your meal not meeting your satisfaction. I am glad we were able to make it right with you. I am glad the rest of you party was able to enjoy their meals. I believe we have some of the best waitstaff in the area here working for us. I hope that the next time... More

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