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Best Western Hickok House Restaurant

137 charles st, Deadwood, SD
+1 605-578-1611
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Ranked #6 of 46 Restaurants in Deadwood
Certificate of Excellence 2014
Cuisines: American
Most recent review
- Aug 29, 2014
Restaurant details
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44 reviews from our community

85% Recommend
    28
    9
    1
    5
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
O'fallon, Mo, United States
Contributor
12 reviews 12 reviews
6 restaurant reviews
5 of 5 stars Reviewed August 29, 2014 NEW

Pam our waitress was fantastic. Even if the food were just so so it would have been worth it just because of her. But the food was delicious and reasonably priced.

Was this review helpful? Yes
Christchurch, New Zealand
Top Contributor
66 reviews 66 reviews
23 restaurant reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed August 23, 2014 NEW

The waiter was fantastic but that is only part of a restaurant experience and it's a shame the food didn't match.

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Lynda D, Front Office Manager at Best Western Hickok House Restaurant, responded to this review

I am terribly sorry you did not enjoy your meal with us. Please email me at 42030@hotel.bestwestern.com so that I may get details from you on what made you so disappointed with your experience at our restaurant. I would like to have more specific feedback that I can use to ensure that future guests and customer do not have the... More

Senior Contributor
31 reviews 31 reviews
17 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 19, 2014

Stopped for breakfast because these reviews were quite good. Very pleased with food and service. Recommend it to anyone.

Was this review helpful? Yes
Lynda D, Front Office Manager at Best Western Hickok House Restaurant, responded to this review

Thank you for stopping in and having breakfast with us. We are glad you were not disappointed. We appreciate you recommendation. It is our customer that makes the difference for us. More

Denver
Contributor
18 reviews 18 reviews
9 restaurant reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 8, 2014

Was in town on Sturgis weekend and found this place a bit off the beaten path. Kind of old dinner like food. Grandson loved his chicken strips he had been hunting for, husband his burger. Unfortunately there was something "off" in my chicken salad sandwich...but the waitress in addition to being so pleasant, made "it right" by adjusting bill.

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Lynda D, Front Office Manager at Best Western Hickok House Restaurant, responded to this review

I would like to apologize for your meal not meeting your satisfaction. I am glad we were able to make it right with you. I am glad the rest of you party was able to enjoy their meals. I believe we have some of the best waitstaff in the area here working for us. I hope that the next time... More

Beavercreek, Ohio
1 review
5 of 5 stars Reviewed August 4, 2014

Service is quick and accurate. Food is expertly prepared and reasonably priced. A most enjoyable experience at each visit!

Was this review helpful? Yes
Lynda D, Front Office Manager at Best Western Hickok House Restaurant, responded to this review

Thank you so much for your wonderfully kinds words of praise. We are glad that we were able to meet your expectations. I will pass your compliments on to the restaurant staff as I am sure they will appreciate hearing them. More

Guernsey, Wyoming
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 28, 2014

Food was excellent, service was excellent, prices were by far the best we had seen in town. Well worth the stop. And the GINORMOUS Cinnamon Roll---To Die For!

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Lynda D, Front Office Manager at Best Western Hickok House Restaurant, responded to this review

We are glad that you enjoyed your meal with us. I agree with you on the rolls. They are huge and they are delicious. thank you for taking the time to let us know how you enjoyed your meal with us. We hope you will dine with us again the next time you are in Deadwood. More

Denver, Colorado
Contributor
17 reviews 17 reviews
9 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 26, 2014

After leaving the creekside restaurant (see my review there) because of the lack of service we went just a few minutes down the road and stopped here. A completely different experience. We were great ed by 2 different people with a smile and a welcome. We sat ourselves, we greater immediately and placed our order within about 3 minutes. We... More

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Lynda D, Front Office Manager at Best Western Hickok House Restaurant, responded to this review

I am glad you decided to come and let us make your meal. I am glad you found everything here to your satisfaction. We believe that great customer service starts with a smile. We serve home-style meals. We are very glad you enjoyed your meal with us and hope that you will dine with us again when you are in... More

Senior Contributor
29 reviews 29 reviews
21 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 22, 2014

Above average breakfast stop! Amazing waitress, memorized the entire order for 4 adults and 2 kids without a miss. We also got a cinnamon roll to go. It was so large that it lasted three days!

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Lynda D, Front Office Manager at Best Western Hickok House Restaurant, responded to this review

Thank you for sharing your experience of our restaurant. I can only assume you had Pam as a waitress. Her memory is truly amazing. The caramel rolls truly are something to remember. We are glad you enjoyed your meal and hope you will be back. More

Deadwood, South Dakota
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 14, 2014

Open, airy dining area...Friendly, quick service...Simple, straightforward menu. Really enjoyed the steak tips and baked potato. I had never had breaded steak tips before...they were very good.

Was this review helpful? Yes 1
Lynda D, Front Office Manager at Best Western Hickok House Restaurant, responded to this review

Thank you for taking the time to let us know how you liked your meal with us. We hope that your will stop in again and eat with us. I must agree the steak tips are very good! More

Reviewer
5 reviews 5 reviews
4 restaurant reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 13, 2014

best of deadwood friendly courteous staff ...stay there and youll come back. had steak tips and they were the best ever..

Was this review helpful? Yes
Lynda D, Front Office Manager at Best Western Hickok House Restaurant, responded to this review

Thank you for taking the time to write such kind words about our restaurant. We are glad that you have enjoyed your meals and stays with us as much as you have. We look forward to seeing you again. More

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