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Ruby Tuesday

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1135 Broad St, Sumter, SC 29150
803-778-0771
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Today
11:00 am - 11:00 pm
Closed now
See all hours
Hours:
Sun 10:00 am - 10:00 pm
Mon - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:00 am

TripAdvisor Reviewer Highlights

Read all 23 reviews
Visitor rating
  • 2
    Excellent
  • 5
    Very good
  • 6
    Average
  • 6
    Poor
  • 4
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3 of 5 stars
Miserable Waitress

Went in for a nice leisurely lunch with my husband. The hostess, lovely. Sat at a nice booth, server came up and asked what we wanted to drink, she had manners, but they weren't sincere, she didn't smile, nothing. The starter was lovely, then my husband's burger was supposed to be medium... read more

3 of 5 starsReviewed October 13, 2014
JennieO1
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23 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed August 14, 2015

I travel a lot and I'm a female bachelor and single mom, one who very rarely cooks. My 10 year old always says to me, "this again". He hates pizza because it's on my speed dial but regardless of all that I know family. Growing up we had HUGE family gatherings for Thanksgiving and Christmas, regardless of how the food... More 

Was this review helpful? Yes
Level Contributor
10 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed May 11, 2015 via mobile

Haven't been to this place in many years due to poor quality food and bad service. Decided to give it another try and met with the same issues. The only reason we chose this place was they were the least busy restaurant in town at the time. Now I see why. 45 minutes, no bread, and we asked for some... More 

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed February 7, 2015

Service was horrible and the food was not much better!! Run away and don't waste your money! This visit prompted me to call the cooperate office!!

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed January 11, 2015

Our server was nice enough but it took her forever to bring our food. We only had salad bar, mini burgers and drinks. Sh mixed up our drinks and didn't give us silverware. We had finished our salads and just sitting there. We asked about our buyers and said they should be coming up. Ten minutes later we got them.... More 

Was this review helpful? Yes
Level Contributor
22 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed October 13, 2014

Went in for a nice leisurely lunch with my husband. The hostess, lovely. Sat at a nice booth, server came up and asked what we wanted to drink, she had manners, but they weren't sincere, she didn't smile, nothing. The starter was lovely, then my husband's burger was supposed to be medium, however, it was still mooing. There was no... More 

Was this review helpful? Yes
Sumter, South Carolina
Level Contributor
85 reviews
72 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed August 30, 2014

My family and I stopped in for lunch and were pleasantly surprised. The salad bar was fresh and it had a good selection. The menu had lots of options which sounded appealing. I had buffalo chicken sliders with fries. The waitress Cindy was prompt and provided excellent service. For a chain restaurant it was very good food. We will eat... More 

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Georgetown, Delaware
Level Contributor
68 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed March 26, 2014

We went especially for the steak and lobster which was great. Waitress was another story. She did not bring my husband a tea refill, I had to go to bar and get it. Did not clean off dirty dishes, and when asked to do so threw my food away. BUT she did make it right by bringing me an extra... More 

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Huntsville, Texas
Level Contributor
166 reviews
119 restaurant reviews
common_n_restaurant_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed October 5, 2013

The food was okay, but the bad of this visit for me was the waiter. He never came to check on the food quality, to refill drinks, or even to bring more biscuits once we flagged him down and asked for them. My aunt had a bite of food in her mouth when he came and asked if she wanted... More 

Was this review helpful? Yes 1
Charleston, South Carolina
Level Contributor
31 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed August 21, 2013 via mobile

A couple of colleagues and myself visited this restaurant around 1 PM on a Tuesday afternoon. The restaurant was sparsely seated with other customers. There was no one to greet us when we entered the restaurant however the hostess did return within a few moments of our arrival. We were promptly seated by the hostess and visited by our waitress.... More 

Was this review helpful? Yes 2
Spangdahlem, Germany
Level Contributor
29 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed August 14, 2013

The waiter we had was incredible and engaged in actual conversation with my husband and I. My chicken was okay but my husbands steak was amazing! The strawberry lemonade I had had too much syrup in it and the portions were kind of small. The salad bar was nice and very clean. Very few people were there and we originally... More 

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Restaurant Details

Location and Contact Information

  • Address: 1135 Broad St, Sumter, SC 29150
  • Location: United States  >  South Carolina (SC)  >  Sumter
  • Phone Number: 803-778-0771

Price and Cuisine

  • Cuisine: American
Open Hours
Sunday
10:00 am - 10:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:00 am
Saturday
11:00 am - 12:00 am

Questions & Answers

Questions? Get answers from Ruby Tuesday staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?