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Ruby Tuesday

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1135 Broad St, Sumter, SC 29150
803-778-0771
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Today
11:00 am - 11:00 pm
Closed now
See all hours
Hours:
Sun 10:00 am - 10:00 pm
Mon - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:00 am
Dining options: Seating, Waitstaff

TripAdvisor Reviewer Highlights

Read all 25 reviews
Visitor rating
  • 2
    Excellent
  • 5
    Very good
  • 6
    Average
  • 7
    Poor
  • 5
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3 of 5 stars
We won't go back!

We went in a group of six. Disappointing to say the least. Salad bar was OK but everything else was not. We have been to at least 20 different Ruby Tuesdays and this one, sad to say, is the worst.

2 of 5 starsReviewed 4 weeks ago
BobOZee
,
Manning, SC
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25 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
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Sumter, South Carolina
Level Contributor
20 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

My family and I went there for an evening meal and needless to say we will not be going back. The dining room smelt of a very strong mildew smell, the banquets were worn, cracked and saggy... which was really bad on my wife's bad back. Once we actually ordered (after a long wait), they totally messed my wife's order... More 

Helpful?
Thank Michael R
Manning, SC
Level Contributor
103 reviews
95 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We went in a group of six. Disappointing to say the least. Salad bar was OK but everything else was not. We have been to at least 20 different Ruby Tuesdays and this one, sad to say, is the worst.

Helpful?
Thank BobOZee
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 14, 2015 via mobile

I travel a lot and I'm a female bachelor and single mom, one who very rarely cooks. My 10 year old always says to me, "this again". He hates pizza because it's on my speed dial but regardless of all that I know family. Growing up we had HUGE family gatherings for Thanksgiving and Christmas, regardless of how the food... More 

Helpful?
1 Thank Tammy S
Level Contributor
10 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed May 11, 2015 via mobile

Haven't been to this place in many years due to poor quality food and bad service. Decided to give it another try and met with the same issues. The only reason we chose this place was they were the least busy restaurant in town at the time. Now I see why. 45 minutes, no bread, and we asked for some... More 

Helpful?
Thank Beyolina
1 review
2 of 5 stars Reviewed February 7, 2015

Service was horrible and the food was not much better!! Run away and don't waste your money! This visit prompted me to call the cooperate office!!

Helpful?
Thank Bubasbaby
1 review
1 of 5 stars Reviewed January 11, 2015 via mobile

Our server was nice enough but it took her forever to bring our food. We only had salad bar, mini burgers and drinks. Sh mixed up our drinks and didn't give us silverware. We had finished our salads and just sitting there. We asked about our buyers and said they should be coming up. Ten minutes later we got them.... More 

Helpful?
Thank heylouie2000
Level Contributor
25 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed October 13, 2014 via mobile

Went in for a nice leisurely lunch with my husband. The hostess, lovely. Sat at a nice booth, server came up and asked what we wanted to drink, she had manners, but they weren't sincere, she didn't smile, nothing. The starter was lovely, then my husband's burger was supposed to be medium, however, it was still mooing. There was no... More 

Helpful?
Thank JennieO1
Sumter, South Carolina
Level Contributor
90 reviews
77 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed August 30, 2014 via mobile

My family and I stopped in for lunch and were pleasantly surprised. The salad bar was fresh and it had a good selection. The menu had lots of options which sounded appealing. I had buffalo chicken sliders with fries. The waitress Cindy was prompt and provided excellent service. For a chain restaurant it was very good food. We will eat... More 

Helpful?
Thank trexxxy
Georgetown, Delaware
Level Contributor
69 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed March 26, 2014

We went especially for the steak and lobster which was great. Waitress was another story. She did not bring my husband a tea refill, I had to go to bar and get it. Did not clean off dirty dishes, and when asked to do so threw my food away. BUT she did make it right by bringing me an extra... More 

Helpful?
Thank Karen T
Huntsville, Texas
Level Contributor
214 reviews
150 restaurant reviews
common_n_restaurant_reviews_1bd8 79 helpful votes
3 of 5 stars Reviewed October 5, 2013

The food was okay, but the bad of this visit for me was the waiter. He never came to check on the food quality, to refill drinks, or even to bring more biscuits once we flagged him down and asked for them. My aunt had a bite of food in her mouth when he came and asked if she wanted... More 

Helpful?
1 Thank Tony9876

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Restaurant Details

Location and Contact Information

  • Address: 1135 Broad St, Sumter, SC 29150
  • Location: United States  >  South Carolina (SC)  >  Sumter
  • Phone Number: 803-778-0771

Price and Cuisine

  • Cuisine: American
Open Hours
Sunday
10:00 am - 10:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:00 am
Saturday
11:00 am - 12:00 am

Questions & Answers

Questions? Get answers from Ruby Tuesday staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?