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Terrace Room

Certificate of Excellence
$$$
Downtown
International
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530 William Penn Pl., Pittsburgh, PA 15219-1820 (6th Avenue)
The "T" Light Rail system located on Grant Street across from the Restaurant @ Steel Plaza Station. Port Authority Transit Bus Stop located on Oliver Avenue and 6th Avenue next to hotel.
412/281-7100
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Today
11:00 am - 9:30 pm
Open now
See all hours
Hours:
Sun - Sat 11:00 am - 9:30 pm
Dining options: Breakfast, Lunch, Dinner, Reservations

TripAdvisor Reviewer Highlights

Read all 111 reviews
Visitor rating
  • 54
    Excellent
  • 30
    Very good
  • 15
    Average
  • 6
    Poor
  • 6
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4.5 of 5 stars
Beautiful restaurant with elegant service

Went there for the breakfast buffet. Items presented were very appetizing except one day when the bananas were starting to get dark spots. Asked one of the servers about getting a waffle and he said it would need to be ordered separately. Came to find out later that it would have been included in... read more

4 of 5 starsReviewed July 8, 2015
richpvihbass
,
Burlingame, California
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111 Reviews from our TripAdvisor Community

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Date | Rating
  • Dutch first
  • English first
  • Japanese first
  • Any
English first
Hurricane, West Virginia, United States
Level Contributor
19 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 29, 2015 NEW

Dinner was very good. Lots of choices and very unique flavors! Breakfast is amazing! Omelet station unlike any other, homemade jams and jellies, plenty of choices. Delicious.

Was this review helpful? Yes
WmPenn, Manager at Terrace Room, responded to this review

Thanks for your comments regarding your meals in the Terrace Room at the Omni William Penn! So glad you enjoyed them. We have a talented team of culinarians who will enjoy knowing you took time to compliment their presentations. Hope to see you again! More 

Philadelphia, Pennsylvania
Level Contributor
80 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed August 26, 2015 NEW

The Terrace Room is beautiful and the wait staff is well trained, professional and just friendly enough. The espresso is well prepared and presented and the wine is served at just the right temperature. I think though that I will not go back for dinner. I chose the Provencal Pasta which was gummy, over sauced, luke warm and featured mushy... More 

Was this review helpful? Yes 1
WmPenn, Manager at Terrace Room, responded to this review

Amy, thank you for taking time to share your Terrace Room experience. We appreciate our guests' feedback as it provides an excellent opportunity for training. We are pleased that you received great service and apologize that your meal fell short of expectations. We are sharing your comments with our Executive Chef and his team. Amy, we hope you will give... More 

North Carolina
Level Contributor
26 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed August 25, 2015

Both times we have eaten here this calendar year, we have been disappointed. They are never busy so you will get a table. Menu has limited selections; wine list is very limited. I selected the Summer Pasta for my main course, which arrived warm and ....grew cold very quickly. There is absolutely no "wow factor"...yes it is stately decor, and... More 

Was this review helpful? Yes
WmPenn, Manager at Terrace Room, responded to this review

Hi Susan. Thank you for taking a few minutes to provide feedback on your recent dining experiences in the Terrace Room. We are disappointed that you did not enjoy these visits as much as you had expected. We appreicate your feedback and will address your comments with our restaurant management and culinary staff. Thanks, Susan, and we hope you will... More 

Virginia
Level Contributor
53 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed August 1, 2015

Beautiful dining room, regarded as one of the best in Pittsburgh. The service and food were very good, but the restaurant was strangely empty early on a Saturday evening. Despite the fact that the restaurant was empty and my wife and I were nicely dressed, we were shuttled into a remote table. Like many restaurants, it seems that the Terrace... More 

Was this review helpful? Yes
WmPenn, Manager at Terrace Room, responded to this review

Hi Ed. Thank you for providing feedback following your recent visit to the Terrace Room. We appreciate your kind comments, but are disappointed that your evening fell short as a result of where you were seated in the restaurant, and we are following up accordingly. Ed, loved having you and your wife with us for dinner, and hope to see... More 

Alexandria, Virginia
Level Contributor
37 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed July 18, 2015

We had dinner here on our last night at the Hotel. Ceilings are to be admired just like the lobby ceilings. Waitstaff was excellent. Food was really good. I will dine here again next time I am in the area. The restaurant is well suited for special occasion dining or even a large group event.

Was this review helpful? Yes
WmPenn, Manager at Terrace Room, responded to this review

Thank you so much for your feedback following your recent dinner in the Terrace Room! We loved your comments and can't wait to share with our restaurant and talented culinarian staffs. We're delighted to know we'l lsee you again in the Terrace Room when you return to Pittsburgh. Thanks again! More 

Burlingame, California
Level Contributor
30 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 8, 2015

Went there for the breakfast buffet. Items presented were very appetizing except one day when the bananas were starting to get dark spots. Asked one of the servers about getting a waffle and he said it would need to be ordered separately. Came to find out later that it would have been included in the price. There is also a... More 

Was this review helpful? Yes
WmPenn, Manager at Terrace Room, responded to this review

Thanks for your fedback on the Terrace Room. We apologize for the misinformation regarding the buffet; we will follow-up accordingly. So glad you enjoyed breakfast, we hope you'll be back for a fabulous dinner! More 

Columbus, Ohio
Level Contributor
64 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 107 helpful votes
5 of 5 stars Reviewed July 6, 2015

We ate here twice while we were at the Omni William Penn and both the food and the service were first rate. Our waiter was both extremely professional and funny, and made great suggestions on both menu selections and wine pairings. My husband's filet was cooked exactly as ordered (amazing how often that is not the case, even at fine... More 

Was this review helpful? Yes
WmPenn, Manager at Terrace Room, responded to this review

Wow! Loved your review and have shared with our restaurant and culinary staffs! Thanks for visiting and your recommendation! We hope to see you again soon! More 

Charlotte, North Carolina
Level Contributor
109 reviews
77 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed June 24, 2015

The waiter was a funny guy but very good as well. We had breakfast and it was all good. Everyone loved what they had and there was 6 of us. Everything was excellent.

Was this review helpful? Yes
WmPenn, Manager at Terrace Room, responded to this review

Hi Joe! Thanks for your comments about your recent breakfast in the Terrace Room at the Omni William Penn. We're delighted our server's fun personality added to your dining experience. Thanks again, Joe, for sharing and we hope to see you back again soon! More 

Brighton, Michigan
Level Contributor
502 reviews
378 restaurant reviews
common_n_restaurant_reviews_1bd8 150 helpful votes
3 of 5 stars Reviewed June 22, 2015

A handful of us went to the Terrace Room for lunch before a meeting in the hotel. We were seated promptly (it was the lunch hour, and the place was busy, but tables were available). However, we then had to wait nearly 10 minutes before a server arrived. We let him know that we were pressed for time, and if... More 

Was this review helpful? Yes
WmPenn, Manager at Terrace Room, responded to this review

Matt, thanks for choosing the Terrace Room for lunch. We apologize for not fulfilling our promise to expedite servcie to allow you to get to your meeting on time. We are addressing your experience with the restaurant team and will follow up to ensure prompt service, particularly during lunch. We appreciate your patronage and hope to see you again. Thanks,... More 

Pittsburgh, Pennsylvania
Level Contributor
9 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 10, 2015

Went there for Christmas dinner. Food was not very good, cold, overpriced. Would not go there again.

Was this review helpful? Yes 1
WmPenn, Manager at Terrace Room, responded to this review

Karen, thank you for your feedback. Certainly we are disappointed that you did not enjoy Christmas Dinner with us. We know how important and special Christmas Dinner is, and we regret that your impression was less than expected. Karen, we hope you will reconsider and return to the Terrace Room for an enjoyable dining experience. More 

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Restaurant Details

Location and Contact Information

  • Address: 530 William Penn Pl., Pittsburgh, PA 15219-1820
    (6th Avenue)
  • Public Transportation: The "T" Light Rail system located on Grant Street across from the Restaurant @ Steel Plaza Station. Port Authority Transit Bus Stop located on Oliver Avenue and 6th Avenue next to hotel.
  • Location: United States  >  Pennsylvania (PA)  >  Pittsburgh>  > Downtown
  • Neighborhood: Downtown
  • Phone Number: 412/281-7100

Price and Cuisine

  • Average Prices: USD 30 - 40
  • Cuisine: International

Restaurant Characteristics

  • Dining Style: Casual Elegant
Open Hours
Sunday
11:00 am - 9:30 pm
Monday
11:00 am - 9:30 pm
Tuesday
11:00 am - 9:30 pm
Wednesday
11:00 am - 9:30 pm
Thursday
11:00 am - 9:30 pm
Friday
11:00 am - 9:30 pm
Saturday
11:00 am - 9:30 pm

Questions & Answers

Questions? Get answers from Terrace Room staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?