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Hard Rock Cafe

Certificate of Excellence
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230 W. Station Square Drive, Pittsburgh, PA 15219-1175
412-481-7625
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Today
11:00 am - 1:00 am
Open now
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Hours:
Sun - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 1:00 am
Dining options: Dinner, Late Night, Lunch, Reservations

TripAdvisor Reviewer Highlights

Read all 246 reviews
Visitor rating
  • 73
    Excellent
  • 96
    Very good
  • 51
    Average
  • 20
    Poor
  • 6
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4.5 of 5 stars
Food was good, nice location and great service

This Hard Rock Cafe is located in an entertainment complex area where there are more than a few choices for restaurants. We thought we would try it and as it was a nice day, we sat on the patio. The difference is looking at a lot of rock & roll memorabilia or at a dancing fountain with the... read more

4 of 5 starsReviewed August 21, 2015
Allen21096
,
Chicago, Illinois
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246 Reviews from our TripAdvisor Community

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Date | Rating
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English first
Chicago, Illinois
Level Contributor
714 reviews
555 restaurant reviews
common_n_restaurant_reviews_1bd8 188 helpful votes
4 of 5 stars Reviewed August 21, 2015 NEW

This Hard Rock Cafe is located in an entertainment complex area where there are more than a few choices for restaurants. We thought we would try it and as it was a nice day, we sat on the patio. The difference is looking at a lot of rock & roll memorabilia or at a dancing fountain with the backdrop of... More 

Was this review helpful? Yes
HardRockPittsburgh, General Manager at Hard Rock Cafe, responded to this review

Thank you Allen for the review. We really appreciate the insights from our well traveled guests, such as yourself, who have seen a variety of places and have a special eye on unique details. So glad you chose the outside patio during your visit, it is a great place to enjoy your meal with one of the best views of... More 

Toledo, Ohio
Level Contributor
10 reviews
5 restaurant reviews
3 of 5 stars Reviewed August 17, 2015

I've been to other hard rock establishments &felt some kind of excitement to be there. HRC-Pittsburgh just felt like-eh. The food was good but not much different than other bar & grill restaurants. Or waitress was preoccupied with setting other tables & seemed irritated with our requests for extras like sauce. We had to flag her down to get her... More 

Was this review helpful? Yes
HardRockPittsburgh, General Manager at Hard Rock Cafe, responded to this review

Thank you Sweetlis for you feedback on your recent visit to the Hard Rock. I apologize that we were unable to provide an experience that rocked. We are presenting your comments to our service staff to assure better service standards in the future. I hope you will give us another opportunity to rock your world when you return to Pittsburgh. More 

Erie, Pennsylvania
Level Contributor
82 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed August 16, 2015

The Hard Rock is like most big chain places, good décor, just average food. While they have a good selection, you would be better off going to some of the small pubs or taverns that are around the Pittsburgh area, and you would get food just like it and at a cheaper price. The service is average, with the idea... More 

Was this review helpful? Yes
HardRockPittsburgh, General Manager at Hard Rock Cafe, responded to this review

Thank you Barry D for your feedback, we appreciate your insight to our offering. We hope to give guests a memorable rockin' experience, including unique memorabilia with special Pittsburgh related items. We will share your comments with the staff to work harder to take the guest experience to 11. I hope you will continue to visit Hard Rock Cafe's on... More 

Cedarville, Arkansas
Level Contributor
137 reviews
80 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed August 14, 2015

Great good and music while you eat. Burgers are great and we also like visiting the store and seeing different items they have.

Was this review helpful? Yes
HardRockPittsburgh, General Manager at Hard Rock Cafe, responded to this review

Thank you Steve W for the great comments. We are glad you had a great experience on your recent visit. Thank you for being a Rocker! More 

Columbus, Ohio
Level Contributor
27 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 13, 2015

Local entertainment at times and outside dining is fun with fountain view. Food is great, staff is awesome!

Was this review helpful? Yes
HardRockPittsburgh, General Manager at Hard Rock Cafe, responded to this review

Thank you MyBigTrip for the great comments. It means a great deal to get such good feedback from a seasoned traveler who has seen a lot of sites. We love our summer patio with the direct view of the fountain show and back drop of the city skyline - it is one of the best places to chill in the... More 

Howell, Michigan
Level Contributor
10 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 12, 2015

Stayed at nearby hotel with Hard Rock next door...we ate here late two nights in a row...perfect appetizers and deserts.

Was this review helpful? Yes
HardRockPittsburgh, General Manager at Hard Rock Cafe, responded to this review

Thank you Lawdawg369 for the great review. I love that you found us during two nights of your stay, and I hope you enjoyed some of our great specialty drinks we have for the summer. We hope you will be back the next time you are in the 'burgh. Keep on Rockin'! More 

Pittsburgh, Pennsylvania
Level Contributor
43 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed August 12, 2015 via mobile

Food was ok, but too expensive. Service was ok. The manager promised a discount and did not give it to us. They did NOTHING to make ANY special attempt to celebrate a birthday in our party. Even though it was reserved as a birthday celebration and told to the server. Not even a special little mini dessert. NOT GOING BACK!

Was this review helpful? Yes
HardRockPittsburgh, General Manager at Hard Rock Cafe, responded to this review

Thank you heth5377 for your feedback on your recent visit to the Pittsburgh Hard Rock. I am very sorry we did not deliver on this visit and missed some very key elements that we should not have missed, especially the birthday celebration. I hope that you will give us another opportunity to show you how we really Rock our fans. More 

2 reviews
1 of 5 stars Reviewed August 10, 2015

We visited the Hard Rock today. We haven't been to Station Square in a while and thought it would be a fun day for the kids. Brought my mom and sister, too. We chose the Hard Rock for lunch. Unfortunately, we won't ever return. My sister's salad and my niece's chicken both had a hair in the food. Our server... More 

Was this review helpful? Yes
HardRockPittsburgh, General Manager at Hard Rock Cafe, responded to this review

Nina1080 - I apologize that your recent experience was well below our acceptable standards. We are looking at our kitchen procedures to take every possible measure to prevent these type of issues in the future. I hope you will give us another opportunity to provide you with a true Rock Star experience, More 

Hamilton
Level Contributor
9 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 9, 2015

I generously give it 2 stars because my husband said his steak was good. So there is the redeeming star. We go in after the Pirate game around 9. We're promptly seated and told our waitperson would be with us momentarily. After about 10 minutes of watching staff walk by our table, no acknowledgement whatsoever, we decided to give it... More 

Was this review helpful? Yes
HardRockPittsburgh, General Manager at Hard Rock Cafe, responded to this review

Thank you Christine S for you feedback on your recent visit. I found a number of items you mentioned very troubling and I will address them with our staff. I am sorry the experience was not memorable, which is what the Hard Rock strives to achieve with all our guests. I hope you will give us another opportunity to Rock... More 

Level Contributor
122 reviews
62 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed August 8, 2015

One of my favorite restaurant stops. This one in Pittsburgh did not disappoint. We sat at the bar for lunch. We had sandwiches that were good and our bartender was very friendly and helpful.

Was this review helpful? Yes
HardRockPittsburgh, General Manager at Hard Rock Cafe, responded to this review

Thank you RoyalsFans for the great comments. It means a lot when you can Rock a well traveled reviewer. I hope you enjoyed your time in our city and can make a return visit to Pittsburgh and the Hard Rock Cafe real soon. More 

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Restaurant Details

Location and Contact Information

  • Address: 230 W. Station Square Drive, Pittsburgh, PA 15219-1175
  • Location: United States  >  Pennsylvania (PA)  >  Pittsburgh
  • Phone Number: 412-481-7625

Price and Cuisine

  • Average Prices: USD 10 - 20
  • Cuisine: American, Pizza
Open Hours
Sunday
11:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 1:00 am
Saturday
11:00 am - 1:00 am

Questions & Answers

Questions? Get answers from Hard Rock Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?