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General Sutter Inn

Certificate of Excellence
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14 East Main Street, Lititz, PA 17543
717-626-2115
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Dining options: Lunch, Breakfast, Late Night, Dinner, Reservations

TripAdvisor Reviewer Highlights

Read all 136 reviews
Visitor rating
  • 53
    Excellent
  • 51
    Very good
  • 21
    Average
  • 8
    Poor
  • 3
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Small town America. Big town taste.

We stayed in the hotel for my wife's birthday. Room was small by newer hotel, but was well appointed. Our stay was overnight on a Friday, so we took advantage of the 'Full' English Breakfast that is served every Saturday. We just stopped on Saturday, August 1st, 2015 for the breakfast again. we... read more

4 of 5 starsReviewed August 3, 2015
ScouterBSA
,
Landisville, Pennsylvania
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136 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Harrisburg, Pennsylvania
Level Contributor
10 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 15, 2015

Having just moved back from England I've been craving "proper" fish n' chips...well, this is the closest I've found. THANK YOU! Wonderful mushy peas and overall presentation, though the lemon was missing. Whatever. It was delicious. Great outdoor patio too, and huge beer selection. Will be back for sure.

Was this review helpful? Yes
paul p, Manager at General Sutter Inn, responded to this review

Hello KAlaider, Thank you for taking time to share your feeling on TripAdvisor. We do strive for truly authentic and i'm glad we did not disappoint. We will be sure the lemon makes it to you with the fish on the next visit. Please stop back and see us soon. Cheers Management More 

Landisville, Pennsylvania
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 3, 2015

We stayed in the hotel for my wife's birthday. Room was small by newer hotel, but was well appointed. Our stay was overnight on a Friday, so we took advantage of the 'Full' English Breakfast that is served every Saturday. We just stopped on Saturday, August 1st, 2015 for the breakfast again. we do so about 4/5 times a year.

Was this review helpful? Yes
paul p, Manager at General Sutter Inn, responded to this review

Hello ScouterBSA, thanks for choosing the General Sutter Inn for your wife's birthday. We provide a variety of different rooms in different sizes. We hope to see you at our "Full English Breakfast" again very soon. Thanks, Management More 

Palmyra
Level Contributor
8 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 29, 2015

Four of us had lunch here on a busy Friday. Loved the concept of ordering at the bar and transporting our own drinks. We all had something different for lunch, and all agreed that everything was very good. The food was delivered in a timely manner, so we were in and out quickly to continue exploring the village. Two of... More 

Was this review helpful? Yes
paul p, Manager at General Sutter Inn, responded to this review

Hello Sharon, Were so happy that you guys stumbled across us on your recent visit to Lititz. It's always great to to share our concept with new people. Please don't hesitate to stop in and see us again. Thanks Management More 

Lititz, Pennsylvania
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 21, 2015

Great food, great service, great atmosphere! Love the town of Lititz as well! Lititz is a town centered around the hub of the Lititz Spring Park which is right across from the restaurant. So when you finish your meal you just cut across the street and take a nice walk!

Was this review helpful? Yes
paul p, Manager at General Sutter Inn, responded to this review

Hello Jeff. Thank you for taking time to share your feeling about our town and about the General Sutter Inn. I will be sure to share your review with the staff. Sincerely, Management More 

Aberdeen, Maryland
Level Contributor
43 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed July 19, 2015

Had dinner here, in the pub. Very nice, with seating on sidewalk if you wish. Food was great. Would def go back here.

Was this review helpful? Yes
paul p, Manager at General Sutter Inn, responded to this review

Hello Donna, Thank you for your kind words. We look forward to having you back. Cheers Management More 

Valley Forge, Pennsylvania
Level Contributor
117 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
2 of 5 stars Reviewed July 11, 2015

The main restaurant is not good! The food is awful, often cold hot items with no hint of a qualified chef's output. Some areas appear to be in need of maintenance or perhaps just good cleaning. Service is amateurish at best. We did hear from a fellow tourist that the pub is the better of the two dining locations. Which... More 

Was this review helpful? Yes
paul p, Manager at General Sutter Inn, responded to this review

Dear Dreyfus01, On behalf of the staff at the General Sutter Inn I would like to apologize for your less than perfect experience during your most recent visit. We strive for the highest level of quality in both our food and service and clearly we fell short. I would love if you could provide us more details in regards to... More 

Alexandria, VA
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 9, 2015

I stayed in 2 rooms, having arrived ealier in town than I though i would. The first one was really nice, sitting area and big bedroom (204). The second one was smaller, the next night but both had great beds and were surprisingly quiet so I had good night sleeps both nights. Service was a bit sketchy, the front desk... More 

Was this review helpful? Yes
paul p, Manager at General Sutter Inn, responded to this review

Dear KimboAlexandriaVA, Thanks for staying with us here at the General Sutter Inn and taking time to share your experience on TripAdvisor. Since reading your review we have taken time to better train our front desk staff to provide a much higher level of efficient customer service. We are always looking for ways to enhance our continental breakfast and I... More 

Virginia
Level Contributor
29 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed July 6, 2015

On July 4 (a VERY busy day in Lititz) we went into the Bull's Head Public House for lunch. As there was a wait to seat us, they suggested we go to the Gen. Sutter Inn as they shared a kitchen. (Well, I was at the end of a line of 4 people, so I think that's what was said.)... More 

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Huntington Station, New York
Level Contributor
21 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 15, 2015

We've always steered clear of this venue, feeling a bit out our comfort zone, being casually dressed for white linen service. Not the case. The patio is hopping on the weekends, and the wait can be in excess of 30 minutes. We opted for inside dining on a humid evening. The menu is reasonably priced and not overbearing, with a... More 

Was this review helpful? Yes
Hermitage, Tennessee
Level Contributor
47 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 28, 2015

Being from out of town, we were looking for a place to eat lunch after attending Sunday worship at the Lititz Moravian Church.Someone at the church had recommended the General Sutter Inn. Lunch was being served on the patio rather than in the dining room. I had the Scotch Eggs and Pear/Walnut Salad; my husband had the barbecue sandwich. Everything... More 

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Restaurant Details

Location and Contact Information

  • Address: 14 East Main Street, Lititz, PA 17543
  • Location: United States  >  Pennsylvania (PA)  >  Lancaster County  >  Lititz
  • Phone Number: 717-626-2115

Price and Cuisine

  • Cuisine: American, British, Pub

Questions & Answers

Questions? Get answers from General Sutter Inn staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?