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Haven Beach Cafe Restaurant

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Beside the Boat ramp The Haven, Terrigal, New South Wales 2260, Australia
02 4385 2061
Website
Today
8:30 am - 3:00 pm
Closed now
See all hours
Hours:
Mon - Fri 8:30 am - 3:00 pm
Sat - Sun 8:30 am - 4:00 pm
Dining options: Lunch, Coffee & Tea, Breakfast, Reservations

TripAdvisor Reviewer Highlights

Read all 120 reviews
Visitor rating
  • 16
    Excellent
  • 28
    Very good
  • 14
    Average
  • 10
    Poor
  • 52
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Bad oily food and a wait

The view is the only positive here. The wait for us and others around was well beyond acceptable. When the food came it was poorly prepared and not representative of the price. Not my most favourite visit to Terrigal

2 of 5 starsReviewed February 21, 2015
iwasere
,
australia
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120 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Japanese first
  • Any
English first
1 review
1 of 5 stars Reviewed May 22, 2015 NEW

Cafe wasn't busy maybe 10 people. The staff if you can call them that . Ignored us for 15 minutes. Till we walked out . No clue Not surprised it's so quiet

Was this review helpful? Yes
Terrigal, Australia
Reviewer
5 reviews 5 reviews
5 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 14, 2015

Most people who visit Terrigal end up taking a photo of this cute little place. It sits just inside the shelter of the harbor - under the cliff and right beside the ocean boat ramp - in a cluster of very old boat shed buildings. The food is well priced, very good quality and the staff are helpful and polite.... More 

Was this review helpful? Yes
Byron Bay, New South Wales, Australia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 10, 2015 via mobile

The older lady that works there was rude and had a poor attitude toward customers. The wait for takeaway coffee was very long considering how few customers were there. I will be avoiding this cafe from now on.

Was this review helpful? Yes 1
Oxfordshire, United Kingdom
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 2, 2015

I went into this Cafe expecting to have a lovely enjoyable time in the beautiful surroundings, but unfortunately when we met the lady owner and ordered a coffee we ended up somehow in an argument with her. To our surprise she turned out to be the actual manager/owner. Her attitude towards us was shocking!! She was rude and very unpleasant... More 

Was this review helpful? Yes 4
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 23, 2015

I have been to the haven Cafe twice in the past week and have been appalled by the customer service. I sat in the upstairs Cafe and got served some food with a hair in it. When asking the female waitress about it she muttered something under her breathe and walked off. I didn't complain as I don't like a... More 

Was this review helpful? Yes 5
Kincumber, Australia
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed March 15, 2015

Not once have I ever visited a Café and Questioned the Owners Customer Service Skills. The Owner is rude and the many times I have been in there she has continually proved so. On one occasion I even saw a staff member walk out crying after being yelled at by the owner, I have also noticed a staff member walking... More 

Was this review helpful? Yes 8
London, United Kingdom
Reviewer
5 reviews 5 reviews
3 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 13, 2015

This cafe is not fine dining, but if you just want to chill out with fantastic views and no fuss, then this is the perfect place - particularly on a hot summers day, with the surf carnival on the main beach, cricket being played on the oval - a great Aussie experience. The food is not flash or cheap, but... More 

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
8 restaurant reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed March 11, 2015

I took my family for lunch and could not believe the behaviour of the owner. After waiting so long for my order, to listen to her berate her staff loud enough so that all of the patrons felt uncomfortable and for the poor girl be resorted to tears is unbelievable. Nobody deserves to be treated that way. The food is... More 

Was this review helpful? Yes 6
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 10, 2015

Then old lady needs to stop working she is way to old to be still working in a cafe wither she Is the boss or not she is rude and bitter and I feel for the employees as she treats them like dogs. As a customer eating Her yell at her staff and making them cry then getting waiter by... More 

Was this review helpful? Yes 6
australia
Top Contributor
104 reviews 104 reviews
45 restaurant reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed February 21, 2015

The view is the only positive here. The wait for us and others around was well beyond acceptable. When the food came it was poorly prepared and not representative of the price. Not my most favourite visit to Terrigal

Was this review helpful? Yes 2

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Restaurant Details

Location and Contact Information

  • Address: Beside the Boat ramp The Haven, Terrigal, New South Wales 2260, Australia
  • Location: South Pacific  >  Australia  >  New South Wales  >  Terrigal
  • Phone Number: 02 4385 2061
Open Hours
Sunday
8:30 am - 4:00 pm
Monday
8:30 am - 3:00 pm
Tuesday
8:30 am - 3:00 pm
Wednesday
8:30 am - 3:00 pm
Thursday
8:30 am - 3:00 pm
Friday
8:30 am - 3:00 pm
Saturday
8:30 am - 4:00 pm

Questions & Answers

Questions? Get answers from Haven Beach Cafe Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?