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St Austell Enterprise Park, Treverlyn Road, St Austell PL25 4EJ, England
1726 624010
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Dining options: Late Night, Dinner, Breakfast, Free Wifi, Outdoor Seating, Reservations, Seating, Waitstaff, Wheelchair Accessible

TripAdvisor Reviewer Highlights

Read all 491 reviews
Visitor rating
  • 122
    Excellent
  • 151
    Very good
  • 95
    Average
  • 64
    Poor
  • 59
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3 of 5 stars
Breakfast stop

We came here for breakfast as we stayed at the Premier Inn. It was busy but we did not wait long for a table. We went for the all you can eat buffet, we ordered some fry ups and eggs from the menu but as for the rest, the croissants, toast, cereal etc was very good and of the standard... read more

4 of 5 starsReviewed 3 days ago
PrestonGuild
,
United Kingdom
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491 Reviews from our TripAdvisor Community

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Traveler type
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St sustell
Level Contributor
15 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Had lunch at The Carclaz to celebrate a birthday. Again very pleased. Lovely atmosphere, good food, good value and friendly helpful staff. Good selection and something to suit everyone's taste and pocket.

Helpful?
Thank chatitu
United Kingdom
Level Contributor
1,353 reviews
320 restaurant reviews
common_n_restaurant_reviews_1bd8 2,005 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We came here for breakfast as we stayed at the Premier Inn. It was busy but we did not wait long for a table. We went for the all you can eat buffet, we ordered some fry ups and eggs from the menu but as for the rest, the croissants, toast, cereal etc was very good and of the standard... More 

Helpful?
Thank PrestonGuild
Wiltshire
Level Contributor
16 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Good family pub. Only had coffee and snacks but observed food being served which looked very good, generous portions.

Helpful?
Thank moonraker742
Truro UK
Level Contributor
32 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Visited here for Sunday lunch last week. I specifically asked the waitress if they served 'proper' roast potatoes or frozen ones heated up, she said proper ones. I ordered the roast, it came and was indeed frozen potatoes, I also had some rotten pieces of carrot on my plate and the stuffing ball was so hard you could gave played... More 

Helpful?
Thank Lucyluju
1 review
2 of 5 stars Reviewed 5 days ago NEW

10 of us in our party. Had to wait almost an hour for our meals. When they arrived most of them were dried up. Mashed and new potatoes were inedible, average chips and pasta etc. Then had to wait another half hour for desserts, which again were average. Place not busy and we were last to leave at 11.10pm. Will... More 

Helpful?
Thank Margaret B
Tim_Eustice, Manager at The Carclaze, responded to this review

sorry to hear that you didn't enjoy your visit, as you may or may not know we are a part of a chain and a lot of our food is prepared off site and we all have to adhere to the same specifications set by our company. Obviously what you experienced on your visit is not the standard that we... More 

1 review
1 of 5 stars Reviewed 5 days ago NEW

Ok so this pub is under new management, it used to be table table aka no better than weatherspoons and now its Whitbread. This story begins on a Saturday night in February, a group of 10 friends ventured into the pub for a meal where the new menu sounded pretty good and the prices seemed to have gone up considerably... More 

Helpful?
Thank Mr M
Tim_Eustice, Manager at The Carclaze, responded to this review

sorry to hear that you didn't enjoy your visit, as you may or may not know we are a part of a chain and a lot of our food is prepared off site and we all have to adhere to the same specifications set by our company. Obviously what you experienced on your visit is not the standard that we... More 

Trowbridge, England, United Kingdom
Level Contributor
8 reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Used this pub as was staying in the premier Inn next door. It is warm and welcoming. The food was okay. What you would expect. The team working in the pub on the evening we visited was from the pub in Helston as the St austell team were on their Christmas party. They did brilliant. Very happy. Very helpful in... More 

Helpful?
Thank mrs B
Bodmin
Level Contributor
54 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

The venue is clean and we'll presented and the food quality was ok. The service however was disappointing, the waitress was friendly enough and we were advised of a 30 minute wait which again was ok, however when the food arrived an hour later without an apology felt this was a bit off. I then waited a further 20 minutes... More 

Helpful?
Thank John P
Liskeard, United Kingdom
Level Contributor
103 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Went here on the off chance on the way to visit friends, and we were really disappointed and wished we had stopped somewhere else. The food was not presented well, cold plates and will not hurry to return

Helpful?
1 Thank Judy R
Level Contributor
41 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Always a pleasure to visit here but can be busy on a Sunday food is always hot and desserts are great, it's also not very far from town would recommend too anyone

Helpful?
Thank Darren P

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Restaurant Details

Location and Contact Information

  • Address: St Austell Enterprise Park, Treverlyn Road, St Austell PL25 4EJ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cornwall  >  St Austell
  • Phone Number: 1726 624010

Price and Cuisine

  • Cuisine: British, Pub, Asian

Restaurant Characteristics

  • Good for: Large groups, Bar scene, Families with children

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Carclaze and other visitors
2 questions
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Questions? Get answers from The Carclaze staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?