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The Carclaze

English
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St Austell Enterprise Park, Treverlyn Road, St Austell PL25 4EJ, England
1726 624010
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Dining options: Breakfast/Brunch, Reservations, Late Night

TripAdvisor Reviewer Highlights

Read all 272 reviews
Visitor rating
  • 42
    Excellent
  • 86
    Very good
  • 63
    Average
  • 38
    Poor
  • 43
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3 of 5 stars
Most recent review
Long wait..poor quality food...great staff however

30 min wait for food we were told...ordered8.15 food arrived 9pm at earliest. Soggy onion rings...southern chicken rock hard. Acceptable lasagne - slooooooooow to arrive...not worth the wait Go into Charlestown to The Wreckers Bistro instead

1 of 5 starsReviewed February 18, 2015
Lusbies
,
London, United Kingdom
Good for:
  • Breakfast/Brunch
  • Reservations
  • Late Night
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272 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
London, United Kingdom
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed February 18, 2015

30 min wait for food we were told...ordered8.15 food arrived 9pm at earliest. Soggy onion rings...southern chicken rock hard. Acceptable lasagne - slooooooooow to arrive...not worth the wait Go into Charlestown to The Wreckers Bistro instead

Was this review helpful? Yes
St Austell, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 restaurant reviews
5 of 5 stars Reviewed February 16, 2015

Have eaten here many times and always thoroughly enjoyed the meals, breakfast, well what can I say, I don't know how they do it, all you can eat and kids eat free and the staff are so helpful. All this and a lovely atmosphere.

Was this review helpful? Yes
Bottlesford, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 15, 2015

Sadly lacking the general good pub food quality we expected . The shared platter was both untimely (40 mins after sitting) and obviously deep fried to a crisp (unsavoury). The sirloin steak was a little tough and gristly. Sadly we will not be returning, even after the manager kindly reduced the bill somewhat.

Was this review helpful? Yes 2
St Austell, United Kingdom
Top Contributor
107 reviews 107 reviews
95 restaurant reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed February 8, 2015

We visited as we had a two for one meal deal offer which meant it was good value for money. Visited on a busy Friday night and sat in the bar area, we didn't have to wait long for food. The burgers give good value for money and the fish and chips are a good sized portion, however unspreadable hard... More 

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Wigan, United Kingdom
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed February 3, 2015

Dined two nights so far and both nights I've had to take my starter back to the bar to notify the staff that I was ready for my mains. Abrupt, can't be bothered bar staff and a terrible customer service. I come down here a lot on business but will not be staying here ever again. P.s. don't dare ask... More 

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1 review
4 of 5 stars Reviewed January 30, 2015

We dined on the evening of 10th January, with friends who were staying in the Inn. Afterwards I wrote a 5 star review and was so delighted with the food, and service, that my Husband and I booked for lunch at 12,30 on Friday 23rd January. I had exactly the same dish that I enjoyed on the 10th January -... More 

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Saint Austell, England, United Kingdom
Contributor
12 reviews 12 reviews
7 restaurant reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 29, 2015

This is a great place to meet friends and family for lunch or dinner or even breakfast the food is nice and the different table areas are great as you feel more private and not on top of each other. They have an outside area which is lovely on a warm day to have coffee etc you can just about... More 

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St Austell, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 restaurant reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 24, 2015

I have been to the Carclaze a fair few times and have to say on the whole when you factor in the price and surroundings it's a nice place to eat but it let's itself down sometimes withe service and the food can be a little hit and miss but all in all considering what else is on offer in... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 18, 2015

We joined friends with their children here for dinner. My choice of dish was the sharing platter which I would not have chosen having known it was all fried! I explained this to the waitress who was extremely helpful and offered me another meal of choice. When we asked for the Bill the restaurant manager what not so helpful and... More 

Was this review helpful? Yes 1
Wiltshire, United Kingdom
Contributor
15 reviews 15 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 13, 2015

On both our stays we have found the staff particularly warm and friendly. We have always had good food too.

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Restaurant Details

Location and Contact Information

  • Address: St Austell Enterprise Park, Treverlyn Road, St Austell PL25 4EJ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cornwall  >  St Austell
  • Phone Number: 1726 624010

Price and Cuisine

  • Cuisine: English

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Carclaze and other visitors
1 question
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Questions? Get answers from The Carclaze staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?