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Giraffe - Heathrow

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Terminal 1 Airside | Heathrow Airport, Hounslow TW6 2QE, England
+44 (0)20 8806 5980
Website
Today
5:15 pm - 9:30 pm
Closed now
See all hours
Hours:
Sun - Sat 5:15 pm - 9:30 pm
Dining options: Breakfast, Brunch, Dinner, Lunch, Late Night

TripAdvisor Reviewer Highlights

Read all 485 reviews
Visitor rating
  • 92
    Excellent
  • 214
    Very good
  • 103
    Average
  • 41
    Poor
  • 35
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Good Place To Eat Whilst Waiting

We had a drink and shared food whilst waiting for our planes on both outward and inward flights. We found the staff freindly and the service good, the food was tasty and we had no complaints.

4 of 5 starsReviewed June 1, 2015
kaff_12
,
Lancaster, United Kingdom
Good for:
  • Families with children
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485 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Lancaster, United Kingdom
Top Contributor
132 reviews 132 reviews
68 restaurant reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed June 1, 2015 NEW

We had a drink and shared food whilst waiting for our planes on both outward and inward flights. We found the staff freindly and the service good, the food was tasty and we had no complaints.

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
60 reviews 60 reviews
42 restaurant reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 31, 2015 NEW

I always look for giraffe when I have time at an airport in UK. Nearly always I want a breakfast, and the rancheros huevos is my usual order. On this occasion it was as packed as ever, and I took a seat at the bar as I was travelling solo. Staff were super busy, so service was a little patchy.... More 

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La Jolla, California
Senior Contributor
31 reviews 31 reviews
20 restaurant reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed May 30, 2015 NEW

The food is mediocre, bland, high on carbs and oily. The service was friendly but inattentive. We were four people, none of us really enjoyed it, and will most likely never return.

Was this review helpful? Yes
Southampton, United Kingdom
Top Contributor
99 reviews 99 reviews
64 restaurant reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed May 27, 2015 NEW

Went here before boarding a flight. Place was packed as normal. I feel the pricing it more than it should be for the amount of food you get. The burger wasn't really cooked enough for my liking. Decent enough place to go for a quick bite to eat.

Was this review helpful? Yes 1
Contributor
20 reviews 20 reviews
7 restaurant reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 27, 2015 NEW

For a big terminal the eating options are fairly limited. If you don't want to spend big bucks and want a filling meal then Giraffe seems to fit the bill. Not saying it's great food but it's better than an indigestion promising overpriced sandwich/'meal' from Eat/Pret/Starbucks, etc. a good choice for a hot meal that fills the hole most airport... More 

Was this review helpful? Yes 1
Oak Harbor, Washington, United States
Senior Contributor
42 reviews 42 reviews
37 restaurant reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 27, 2015 NEW

I got the Sunrise smoothie. It was delicious. I however quickly realized that I paid 3.65 £. Yowzaa. It was good though.

Was this review helpful? Yes 1
Twick
Top Contributor
137 reviews 137 reviews
69 restaurant reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed May 26, 2015 via mobile

A bustling and busy place, but decent for breakfast. Always enjoy a filter coffe (not bad) with a Huevos Rancheros breakfast. Tasty and a good size for a not enormously hungry female, although guys might consider it more snack sized. Family friendly, so expect kids. Breakfast takes 15 mins approx, so comfortable timing with 30 mins until boarding.

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Lisburn, United Kingdom
Top Contributor
102 reviews 102 reviews
79 restaurant reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed May 21, 2015

The food comes quickly and I felt was fine for an airport. However, I don't think I'll be back as the gushy nature of the staff pursing a tip becomes annoying - I don't want to be asked every few minutes if my meal is good - I just want to eat it in peace, pay and go. Pay the... More 

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
122 reviews 122 reviews
64 restaurant reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed May 21, 2015

Food was fresh and tasty and the staff were friendly and helpful. I had to wait a little longer than I would quite like for my drinks but they were busy so couldn't be helped. (Food came 1st) in all a pleasurable experience and I enjoyed the food and ambience.

Was this review helpful? Yes 2
Berkshire England
Senior Contributor
42 reviews 42 reviews
16 restaurant reviews
44 helpful votes 44 helpful votes
1 of 5 stars Reviewed May 20, 2015

Cold food and slow service, broken fried egg and egg with such a pale yellow yolk that I've never seen before in my 64 years. They have to rely on you being in a hurry so that you don't have time to complain. To top it all they charge a lot for this poor food and lousy service. I have... More 

Was this review helpful? Yes 1

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Restaurant Details

Location and Contact Information

  • Address: Terminal 1 Airside | Heathrow Airport, Hounslow TW6 2QE, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Hounslow
  • Phone Number: +44 (0)20 8806 5980

Price and Cuisine

  • Average Prices: USD 37 - 37

Restaurant Characteristics

  • Good for: Families with children
Open Hours
Sunday
5:15 pm - 9:30 pm
Monday
5:15 pm - 9:30 pm
Tuesday
5:15 pm - 9:30 pm
Wednesday
5:15 pm - 9:30 pm
Thursday
5:15 pm - 9:30 pm
Friday
5:15 pm - 9:30 pm
Saturday
5:15 pm - 9:30 pm

Questions & Answers

Questions? Get answers from Giraffe - Heathrow staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?