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All 113 Hounslow Restaurants

Giraffe - Heathrow

Terminal 1 Airside | Heathrow Airport, Hounslow TW6 2QE, England
+44 (0)20 8806 5980
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Ranked #29 of 113 Restaurants in Hounslow
Price range: $37 - $37
Hours:
Sun - Sat 5:15 pm - 9:30 pm
Cuisines: Mexican
More restaurant details
Restaurant details
Good for: Families with children
Dining options: Breakfast/Brunch, Lunch, Dinner, Late Night
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400 reviews from our community

Visitor rating
    72
    181
    81
    35
    31
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Top Contributor
172 reviews 172 reviews
106 restaurant reviews
111 helpful votes 111 helpful votes
2 of 5 stars Reviewed January 25, 2015 NEW

We wanted to grab something to eat before our flight. Giraffe are promoting that they aim to serve you your food within 15 mins... After waiting 1/2 hour for our burger we questioned this 15 mins especially as other people were being served before us! Our waitress Alicia was brilliant - very friendly and apologetic. The problem was coming from... More 

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Wellington, United Kingdom
Contributor
14 reviews 14 reviews
8 restaurant reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 22, 2015 NEW

Food was okay, but smaller potions than I would have expected for the price. But the service? The serving staff are more interesting in engaging with their co-workers than with customers. It was a shame I had to interrupt their busy conversations and socialising to order food and pay the bill!!

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Maine
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 19, 2015

I had breakfast a month ago with my wife. We were looking forward to a traditional British breakfast with eggs, bangers, tomatoes and potatoes. Couldn't find it on the menu unless you ordered each item "à la carte" which would have cost you a mint! We settled for mediocre scrambled eggs that came with out of the can baked beans... More 

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Cebu City, Philippines
Contributor
12 reviews 12 reviews
6 restaurant reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 19, 2015

selections on the menu were interesting and varied, but we did opt for bog standard british stuff for our lay-over. food quality was good--enjoyed and english breakfast, salad and a sandwich. the place was heaving and we were lucky to get a table for 3. service was personal and with a smile despite the business of it all. our server... More 

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Southampton, Pennsylvania
Senior Contributor
36 reviews 36 reviews
26 restaurant reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 18, 2015 via mobile

this is a good airport food stop, they understand we have a flight to catch. Stopped in for breakfast on a Sunday morning and they were busy. I was sat quickly, waited on quickly, and the food is good. The waitress even was understanding when I made an error with the credit card machine. Overall the atmosphere is nice and... More 

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Pleasantville, NY
Top Contributor
299 reviews 299 reviews
219 restaurant reviews
130 helpful votes 130 helpful votes
1 of 5 stars Reviewed January 18, 2015

The burger was gray and had the texture of a piece of rubber. It was completely tasteless and unseasoned, served on a stale bun. A smear of BBQ sauce cost an extra $2.50. Whoever is responsible for this place should be ashamed of him/herself. No restaurant - including an airport restaurant - should serve disgusting food like this. Stay away.

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Andover, United Kingdom
Top Contributor
112 reviews 112 reviews
26 restaurant reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed January 17, 2015

I come here several times a months for work and always come back to this place as it has so much more atmosphere than any other bar. Staff is foreign and friendly withou exceptions. Music is nice and not too loud. Dishes are interesting and nutritious and there is plenty of choice for any time of the day. Service is... More 

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Anchorage
Top Contributor
109 reviews 109 reviews
55 restaurant reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed January 16, 2015

"Giraffe" could be re-named "Cattle" and probably realize a little more truth in advertising. The wait staff was pleasant enough but seemed to suffer from a lack of training. (Three table in our vicinity had to request the check more than once - a little distressing when itineraries demand punctuality in an airport.) No refills were offered on our drinks...... More 

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United kingdom
Top Contributor
145 reviews 145 reviews
84 restaurant reviews
108 helpful votes 108 helpful votes
2 of 5 stars Reviewed January 9, 2015

Ate here prior to boarding a flight where no food would be served. Unfortunately LHR T1 is like my local Bournemouth regional airport so little choice in terms of shops or restaurants. We shared a starter, had 2 burger mains and 2 drinks and the bill was between GBP 30 - 40. I felt robbed for what was a bad... More 

Was this review helpful? Yes 1
Colorado Springs, Colorado
Top Contributor
77 reviews 77 reviews
34 restaurant reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 5, 2015

Wide variety on the menu. Large portions on my table and the tables I observed around me. Not gourmet food, but better than most in airport terminals. Would be my choice for my next Terminal 5 layover. (If I had time after passing the abominably slow security lines at this airport).

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Additional Information about Giraffe - Heathrow

Address: Terminal 1 Airside | Heathrow Airport, Hounslow TW6 2QE, England
Phone Number: +44 (0)20 8806 5980
Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Hounslow
Open Hours:
Sunday 5:15 pm - 9:30 pm
Monday 5:15 pm - 9:30 pm
Tuesday 5:15 pm - 9:30 pm
Wednesday 5:15 pm - 9:30 pm
Thursday 5:15 pm - 9:30 pm
Friday 5:15 pm - 9:30 pm
Saturday 5:15 pm - 9:30 pm
Average Prices: USD 37 - 37
Cuisine: Mexican

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