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Giraffe - Heathrow

$$$
Mexican
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Terminal 1 Airside | Heathrow Airport, Hounslow TW6 2QE, England
+44 (0)20 8806 5980
Website
Today
5:15 pm - 9:30 pm
Closed now
See all hours
Hours:
Sun - Sat 5:15 pm - 9:30 pm
Dining options: Breakfast/Brunch, Lunch, Dinner, Late Night
Good for:
Families with children

TripAdvisor Reviewer Highlights

Read all 458 reviews
Visitor rating
  • 87
    Excellent
  • 206
    Very good
  • 95
    Average
  • 38
    Poor
  • 32
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Good stop at the airport

Came in for a quick bite to eat as we waited for our plane . Got some kids meals...the eggs were yummy. The pancake a little harder than I make them ...but still ok. The fruit bowl very fresh. Buy atmosphere and staff was great

4 of 5 starsReviewed April 25, 2015
MargoHemet
,
Los Angeles, California
Good for:
  • Families with children
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458 Reviews from our TripAdvisor Community

Date | Rating
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English first
Los Angeles, California
Contributor
12 reviews 12 reviews
4 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 25, 2015 NEW

Came in for a quick bite to eat as we waited for our plane . Got some kids meals...the eggs were yummy. The pancake a little harder than I make them ...but still ok. The fruit bowl very fresh. Buy atmosphere and staff was great

Was this review helpful? Yes 1
Sterling, Massachusetts
Top Contributor
51 reviews 51 reviews
42 restaurant reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 21, 2015 NEW

I had a hard time selecting my meal because of the number of enticing offerings so I started with a hard cider to get me going. I finally decided on a Goats' Cheese, Pesto & Grilled Veggie Focaccia Sandwich with grilled courgette, red pepper, aubergine & rocket. It was great! I finished with the chocolate mousse topped with mascarpone cheese... More 

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Bristol, United Kingdom
Senior Contributor
21 reviews 21 reviews
14 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 20, 2015 NEW

Consistently good menu choices for families with fussy eaters, well prepared tasty dishes. Good range for adults and for kids. Can get very busy with queues for tables at certain times of day. Helpful staff with good advice on spiceyness of menu items.

Was this review helpful? Yes 1
Contributor
11 reviews 11 reviews
7 restaurant reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed April 15, 2015 via mobile

The only good thing about the place was that it was the quickest service we have ever had. I could not eat my tuna melt as they had covered it in a tomato sauce which was disgusting and had made the toast soggy. Our 11 year old ordered the burger which was equally as revolting and for our son not... More 

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Los Angeles, California
Senior Contributor
21 reviews 21 reviews
9 restaurant reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 15, 2015

My wife and I were in between flights and it was extremely busy. Giraffe staff was quick and exceptional given the overwhelming amount of people in queue at the time. Meal was good, of course not so economical, as it is in the airport. Great break though.

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Cornwall
Top Contributor
152 reviews 152 reviews
87 restaurant reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed April 15, 2015

Only used Giraffe at Heathrow (Terminal 5) for coffees on two occasions. once for take away - not so good and once sit in (much better). Coffee was average - not good not bad. Place clean with good seating area. Not too busy.

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Belfast, United Kingdom
Top Contributor
166 reviews 166 reviews
79 restaurant reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed April 12, 2015

I have been to Giraffe probably 10 times by now and it is a decent place. A good range of food to choose from, some more exotic dishes, some staples of apex of British fine dining like "full English" or fish and chips ;) I tend to go for salads and/or quesadillas and they always deliver. Fresh, nice, well seasoned... More 

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Chesterfield, United Kingdom
Senior Contributor
29 reviews 29 reviews
13 restaurant reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 11, 2015

Thought we would try this for breakfast. The service was reasonable, but was disappointed by the food. My wifes scrambled egg was undercooked- more like the chefs efforts in the 3 egg omlette challenge on "saturday kitchen". She also felt the vegetarian sausage was not cooked enough.

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Dunboyne, Ireland
Top Contributor
94 reviews 94 reviews
39 restaurant reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed April 10, 2015

I have visited here a number of times and always find the food excellent. The staff are always helpful too. I particularly like the breakfasts and smoothies.

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Belfast, United Kingdom
Senior Contributor
35 reviews 35 reviews
17 restaurant reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed April 8, 2015 via mobile

Have eaten here a few times passing through Heathrow and didn't realise one could review online. Brilliant eaterie for a fry in the morning or a decent burger in the afternoon. Staff always friendly and service always so quick! Highly recommend and I think there's one in most of the terminals!

Was this review helpful? Yes 2

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Restaurant Details

Location and Contact Information

  • Address: Terminal 1 Airside | Heathrow Airport, Hounslow TW6 2QE, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Hounslow
  • Phone Number: +44 (0)20 8806 5980

Price and Cuisine

  • Average Prices: USD 37 - 37
  • Cuisine: Mexican

Restaurant Characteristics

  • Good for: Families with children
Open Hours
Sunday
5:15 pm - 9:30 pm
Monday
5:15 pm - 9:30 pm
Tuesday
5:15 pm - 9:30 pm
Wednesday
5:15 pm - 9:30 pm
Thursday
5:15 pm - 9:30 pm
Friday
5:15 pm - 9:30 pm
Saturday
5:15 pm - 9:30 pm

Questions & Answers

Questions? Get answers from Giraffe - Heathrow staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?