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Giraffe - Heathrow

$$$
Mexican
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Terminal 1 Airside | Heathrow Airport, Hounslow TW6 2QE, England
+44 (0)20 8806 5980
Website
This restaurant is at Heathrow Airport
Today
12:00 am - 12:00 am
Closed now
See all hours
Hours:
Sun - Sat 12:00 am - 12:00 am
Dining options: Breakfast, Brunch, Dinner, Lunch

TripAdvisor Reviewer Highlights

Read all 529 reviews
Visitor rating
  • 98
    Excellent
  • 231
    Very good
  • 115
    Average
  • 46
    Poor
  • 39
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Great time at unusual place

Great amazing service there was a long queue when i got to giraffe but i love their breakfast and it's one of the reasons i book my flights early anytime i can. I was promply welcomed in the queue and that i had to wait for a few minutes to get a table so i have waited but then a... read more

3 of 5 starsReviewed July 25, 2015
Xavier r
,
Ealing Park, Barbados
Good for:
  • Families with children
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529 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Level Contributor
31 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 26, 2015 NEW

Mine (Classic) came served at room temp, over done/dry, no spicies and as juice as a 1 dollar McDonalds burger. When pointing this out staff just came back with an attitude. Stay away from this place...

Was this review helpful? Yes
Ealing Park, Barbados
1 review
3 of 5 stars Reviewed July 25, 2015 NEW

Great amazing service there was a long queue when i got to giraffe but i love their breakfast and it's one of the reasons i book my flights early anytime i can. I was promply welcomed in the queue and that i had to wait for a few minutes to get a table so i have waited but then a... More 

Was this review helpful? Yes 2
Sydney, Australia
Level Contributor
53 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 25, 2015 NEW

We ate here on arrival from Sydney before we connected to Norway. We had a good breakfast with pancakes for the kids and muesli for the adults with yoghurt. The coffee machines were out of order so that was a shame, but the fresh juices were good. Service was quick and friendly and the menu choices are extensive.

Was this review helpful? Yes 1
London
Level Contributor
323 reviews
241 restaurant reviews
common_n_restaurant_reviews_1bd8 176 helpful votes
3 of 5 stars Reviewed July 24, 2015 NEW

Breakfast was served super quick and was very tasty indeed. Staff were good and found table for us very quickly and were polite and helpful while we were there. Far better than a pret or the other alternatives when in T5

Was this review helpful? Yes 1
The wilds of Norfolk, England
Level Contributor
43 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 24, 2015 NEW via mobile

We arrived at prime breakfast time but were seated and told there was no milk (not a problem for me). Food was good and quickly served. Yes, the place was busy, noisy and a few frustrated clients but it is Heathrow!

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Plymouth
Level Contributor
397 reviews
256 restaurant reviews
common_n_restaurant_reviews_1bd8 162 helpful votes
4 of 5 stars Reviewed July 24, 2015 NEW

The food offered and quality appears to be better than the others at T5. Because it's at one end of arrivals its quieter and less busy. Much preferred over Costa and co. It's also better value for money

Was this review helpful? Yes 1
Georgia
Level Contributor
32 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 21, 2015

Fairly fast food if your on the run for a connection. Food ok but surroundings are noisy, close and very fast.

Was this review helpful? Yes 3
London
Level Contributor
9 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 20, 2015

Staff are rude and ignore the customers, until they are ready to serve. My server had difficulty with the word, Cappuccino.

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Cardet, France
1 review
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 19, 2015

I had a fantastic time in giraffe Heathrow lately !!! Thank s to giusepe too he s been so attentive and polite even when the restaurant was so busy !!! I ll back again !!!

Was this review helpful? Yes 2
Guildford, United Kingdom
Level Contributor
7 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 18, 2015

That was the worst burger I had in a long time. Overcooked and dry. Bread was also dry. Fries matches the quality of the burger having lost all their crispiness hours before I arrived at the restaurant.

Was this review helpful? Yes 1

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Additional Information about Giraffe - Heathrow

Address: Terminal 1 Airside | Heathrow Airport, Hounslow TW6 2QE, England
Phone Number: +44 (0)20 8806 5980
Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Hounslow
Open Hours:
Sunday 12:00 am - 12:00 am
Monday 12:00 am - 12:00 am
Tuesday 12:00 am - 12:00 am
Wednesday 12:00 am - 12:00 am
Thursday 12:00 am - 12:00 am
Friday 12:00 am - 12:00 am
Saturday 12:00 am - 12:00 am
Average Prices: USD 37 - 37
Cuisine: Mexican

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Restaurant Details

Location and Contact Information

  • Address: Terminal 1 Airside | Heathrow Airport, Hounslow TW6 2QE, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Hounslow
  • Phone Number: +44 (0)20 8806 5980

Price and Cuisine

  • Average Prices: USD 37 - 37
  • Price Range: $ $ $
  • Cuisine: Mexican

Restaurant Characteristics

  • Good for: Families with children
Open Hours
Sunday
12:00 am - 12:00 am
Monday
12:00 am - 12:00 am
Tuesday
12:00 am - 12:00 am
Wednesday
12:00 am - 12:00 am
Thursday
12:00 am - 12:00 am
Friday
12:00 am - 12:00 am
Saturday
12:00 am - 12:00 am

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Giraffe - Heathrow and other visitors
1 question
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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?