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Giraffe - Heathrow

$$$
Mexican
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Terminal 1 Airside | Heathrow Airport, Hounslow TW6 2QE, England
+44 (0)20 8806 5980
Website
Today
5:15 pm - 9:30 pm
Closed now
See all hours
Hours:
Sun - Sat 5:15 pm - 9:30 pm
Dining options: Breakfast/Brunch, Lunch, Dinner, Late Night
Good for:
Families with children

TripAdvisor Reviewer Highlights

Read all 425 reviews
Visitor rating
  • 74
    Excellent
  • 193
    Very good
  • 90
    Average
  • 37
    Poor
  • 31
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Most recent review
Great for kids and adults

All my family liked this. It looks like a kids restaurant but serves wholesome fun food for all ages. I always look forward to it when I travel. Hey it's so good you might miss your flight to eat a lovely dessert and not really care!

5 of 5 starsReviewed February 28, 2015
900Lancasterfamily
,
Wokingham, United Kingdom
Good for:
  • Families with children
  • Breakfast/Brunch
  • Lunch
  • Dinner
  • Late Night
Add Photo Write a Review

425 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Wokingham, United Kingdom
Top Contributor
81 reviews 81 reviews
36 restaurant reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed February 28, 2015 NEW

All my family liked this. It looks like a kids restaurant but serves wholesome fun food for all ages. I always look forward to it when I travel. Hey it's so good you might miss your flight to eat a lovely dessert and not really care!

Was this review helpful? Yes 1
Dublin, Ireland
Top Contributor
125 reviews 125 reviews
108 restaurant reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed February 24, 2015 NEW

Review for the T5 branch.....no, it's not the best food I've ever had but it was nice, they served it quickly and it was good value. The roasted vegetable salad was quite tasty and didn't feel like eating pre-prepared fast food.

Was this review helpful? Yes
Cambridge, UK
Senior Contributor
37 reviews 37 reviews
21 restaurant reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 24, 2015 NEW

What can you expect in an airport terminal being refurbished! Decent food as always with Giraffe. Very nice coffee. fast service and always kind Does the job...!

Was this review helpful? Yes
Northwich, United Kingdom
Senior Reviewer
10 reviews 10 reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 23, 2015

Good service and quality food. The staff were very friendly and helpful despite being under considerable pressure to serve public who were often in a hurry to catch a plane.

Was this review helpful? Yes
Glasgow
Senior Contributor
32 reviews 32 reviews
13 restaurant reviews
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed February 22, 2015

This cannot be classed as restaurant. It is a fast food cafeteria and not a pleasant place to visit. The staff are nice and efficient but are all running about at 100 miles an hour. The whole experience feels rushed. Food not up to much. Fish and chips greasy. Considering airport prices it was pretty poor. Would not come back... More 

Was this review helpful? Yes
Chelmsford, United Kingdom
Contributor
11 reviews 11 reviews
8 restaurant reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 21, 2015

8pm drop in, very fast delivery of food which was all to a good standard, although king prawn linguine didn't have too many prawns.

Was this review helpful? Yes
La Canada Flintridge, California
Top Contributor
154 reviews 154 reviews
57 restaurant reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed February 20, 2015 via mobile

Great selection of menu items. Very quick service, so caching your flight's not a problem. Fun for kids. The smoothies were a little thin as far as consistency, but still yummy. The burgers were fab! Prices were very reasonable as well, for an airport restaurant.

Was this review helpful? Yes
Ascot, United Kingdom
Top Contributor
106 reviews 106 reviews
62 restaurant reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed February 18, 2015

OK, so it's an airport. Giraffe serves the meals fast, gets the job done. Thai duck stir fry with noodles was wholesome but uninspired; they did not seem really Thai and were not spicy and no sauces were offered, so you could not alter that. The king prawn linguini were fine. The service was effective and prompt without being warm.... More 

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meldola, italy
Senior Contributor
40 reviews 40 reviews
10 restaurant reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 18, 2015

You can be in and out of here quick if you let your server know ahead of time and the burgers are not too bad!!

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Disley, United Kingdom
Senior Contributor
33 reviews 33 reviews
24 restaurant reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 14, 2015

I never hold high hopes when dining in an airport restaurant, however the service and quality of food here was very good. Also I did not think that it was expensive considering the captive audience. our server was excellent and attentive but can't remember her name.

Was this review helpful? Yes

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Restaurant Details

Location and Contact Information

  • Address: Terminal 1 Airside | Heathrow Airport, Hounslow TW6 2QE, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Hounslow
  • Phone Number: +44 (0)20 8806 5980

Price and Cuisine

  • Average Prices: USD 37 - 37
  • Cuisine: Mexican

Restaurant Characteristics

  • Good for: Families with children
Open Hours
Sunday
5:15 pm - 9:30 pm
Monday
5:15 pm - 9:30 pm
Tuesday
5:15 pm - 9:30 pm
Wednesday
5:15 pm - 9:30 pm
Thursday
5:15 pm - 9:30 pm
Friday
5:15 pm - 9:30 pm
Saturday
5:15 pm - 9:30 pm

Questions & Answers

Questions? Get answers from Giraffe - Heathrow staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?