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Wagamama - Heathrow T5

$$
Pan-Asian
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ru3022, Terminal 5 departures level, Heathrow Airport, Hounslow TW6 2GA, England
0208 2836 186
Website
Today
5:30 am - 9:30 pm
Open now
See all hours
Hours:
Sun - Sat 5:30 am - 9:30 pm
Dining options: Breakfast/Brunch, Late Night

TripAdvisor Reviewer Highlights

Read all 242 reviews
Visitor rating
  • 45
    Excellent
  • 115
    Very good
  • 48
    Average
  • 22
    Poor
  • 12
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Most recent review
slow service and savings made on less chicken and more noodles

thought we would grab a quick bite before our flight to Dubai at T5. Lots of staff floating about but took 6 minutes to be seated ! got a table and server came to take order but it needed repeating twice as English was not the server's native language food arrived after a wait of 10 minutes or... read more

2 of 5 starsReviewed March 3, 2015
nicklee1968
,
Cambridge, United Kingdom
Good for:
  • Breakfast/Brunch
  • Late Night
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242 Reviews from our TripAdvisor Community

Date | Rating
  • Dutch first
  • English first
  • French first
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English first
Cambridge, United Kingdom
Top Contributor
91 reviews 91 reviews
61 restaurant reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed March 3, 2015 NEW

thought we would grab a quick bite before our flight to Dubai at T5. Lots of staff floating about but took 6 minutes to be seated ! got a table and server came to take order but it needed repeating twice as English was not the server's native language food arrived after a wait of 10 minutes or so. Chicken... More 

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Chorley, United Kingdom
Senior Contributor
41 reviews 41 reviews
25 restaurant reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed March 1, 2015 NEW

Grabbed a quick meal in order to avoid airline food. Pad Thai and kimchee just like usual Wagamama. Good. Service definitely under par. I know this is a busy location with fast turnover expected but it was all a little too rushed.

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Durham, United Kingdom
Top Contributor
108 reviews 108 reviews
45 restaurant reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed February 22, 2015

Really the best on the airport but nothing special at least on food, Service was correct and provide a correct service. Probably it is one of the best in t5 specially if we compare with one famous that really was bad

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middx
Senior Contributor
23 reviews 23 reviews
13 restaurant reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 18, 2015

Food served quickly but could have been a little hotter... Service with a smile and attentive... Good selection to choose from and price alright

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 16, 2015 via mobile

firstly i found a hair in my yaki soba, which was replaced with a cold meal after waiting for a while, i then found noodles in my edamame beans which is not what i was expecting, furthermore my friend was given the wrong sauce with her katsu curry, which was also cold and dry, and the service was very poor,... More 

Was this review helpful? Yes 1
Shoreham-by-Sea, United Kingdom
Top Contributor
67 reviews 67 reviews
60 restaurant reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed February 14, 2015

Breakfast time. My wife ordered English breakfast which was fine. I ordered okonmiyaki (described as a Japanese omelette). It is actually a pancake - uncooked and floury in the middle and dry at the outside...at no point from one end to the other was it anything other than disappointing. I ordered some sausages to accompany the omelette - these came... More 

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Evesham, United Kingdom
Top Contributor
57 reviews 57 reviews
38 restaurant reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed February 14, 2015

Don't be put off by a queue as there is plenty of room. Fab food, fast and friendly service so if you have time before your gate call give it a go! Kids menu great for tasters and the teriyaki soba was fantastic. Reliable tasty food and a great way to start the holiday!

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Tel aviv
Senior Contributor
30 reviews 30 reviews
22 restaurant reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed February 5, 2015

The best reason to visit this branch of the wagamama is the fact it's in the airport and is probably one of the best food options around. Service was very good and fast, however, food is average.

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London, United Kingdom
Contributor
20 reviews 20 reviews
6 restaurant reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed February 4, 2015

ordered green curry with rice, quite hot, great taste. Service excellent with lots of recommendations. Could be in and out within half an hour if needed which is ideal for a busy airport.

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Contributor
15 reviews 15 reviews
9 restaurant reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed January 30, 2015

I love wagamamas but I don't think I'll be back after biting into a lump of raw chicken in my teriyaki don buri.....

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Restaurant Details

Location and Contact Information

  • Address: ru3022, Terminal 5 departures level, Heathrow Airport, Hounslow TW6 2GA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Hounslow
  • Phone Number: 0208 2836 186

Price and Cuisine

  • Average Prices: USD 12 - 25
  • Cuisine: Pan-Asian
Open Hours
Sunday
5:30 am - 9:30 pm
Monday
5:30 am - 9:30 pm
Tuesday
5:30 am - 9:30 pm
Wednesday
5:30 am - 9:30 pm
Thursday
5:30 am - 9:30 pm
Friday
5:30 am - 9:30 pm
Saturday
5:30 am - 9:30 pm

Questions & Answers

Questions? Get answers from Wagamama - Heathrow T5 staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?