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Wagamama

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Terminal 5 Departures, Hounslow TW6 2GA, England
0208 2836 186
Website
This restaurant is at Heathrow Airport
Today
5:30 am - 9:30 pm
Closed now
See all hours
Hours:
Sun - Sat 5:30 am - 9:30 pm
Dining options: Dinner, Lunch, Breakfast

TripAdvisor Reviewer Highlights

Read all 376 reviews
Visitor rating
  • 76
    Excellent
  • 192
    Very good
  • 66
    Average
  • 29
    Poor
  • 13
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Tasty food and speedy service

Had a meal before our 12 hour flight to LAX. Long line on arrival which moved quickly. Great service with tasty food - chicken Katsu curry is wonderful but the duck gyoza seemed a little undercooked. Speed of delivering additional glasses of cold water could be quicker.

4 of 5 starsReviewed July 25, 2015
Father Mike T
,
London, United Kingdom
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376 Reviews from our TripAdvisor Community

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Date | Rating
  • Dutch first
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English first
Israel
Level Contributor
87 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed July 26, 2015 NEW

Stepped in for lunch when a connecting flight was delayed. There was a short wait to be seated, but hostess was very courteous. Service was quick and the food arrived rapidly (not fast food rapidly, but you could see they started making it as soon as they got the order). Food was very good (#44 - Ginger Chicken Raman. Recommended).... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
86 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed July 25, 2015 NEW

Had a meal before our 12 hour flight to LAX. Long line on arrival which moved quickly. Great service with tasty food - chicken Katsu curry is wonderful but the duck gyoza seemed a little undercooked. Speed of delivering additional glasses of cold water could be quicker.

Was this review helpful? Yes 1
Dunedin, New Zealand
Level Contributor
166 reviews
117 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed July 24, 2015 NEW

We generally have no high expectations for airport food but here was the exception. There was a very large range of Asian cuisines and the staff were very friendly and helpful. The presentation of the dishes was really good and the food fresh and tasty. Overall, a most pleasant airport experience.

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Orebro, Sweden
Level Contributor
8 reviews
8 restaurant reviews
2 of 5 stars Reviewed July 24, 2015 NEW

The food here is mediocre, at best. Here and there it lacked flavor. The donburi's quite flavorless , and the curry katsu variations are subpar. Now I'm not very traditional when it comes to food. I love new interpretations of dishes, and I often believe that there is no right or wrong when it comes to food. When it comes... More 

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Level Contributor
125 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed July 24, 2015 NEW

Came to Wagamamas as my plane was not due at the gate yet and I was hungry - ate the salmon dish from the breakfast menu and thoroughly enjoyed it. Much better than fast-food breakfasts!

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Cambridge, United Kingdom
Level Contributor
129 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 142 helpful votes
5 of 5 stars Reviewed July 24, 2015 NEW

This branch of Wagamama has a very good breakfast menu, and we enjoyed a great cooked breakfast and great coffee, all served with the usual Wagamama efficiency. Perfect for early morning airport departures.

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Halifax, UK
Level Contributor
23 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed July 24, 2015 NEW

Living in Japan and travelling extensively in Asia I am more than used to good quality Asian food. We often go to this restaurant in Heathrow but this time it was quite disappointing. Yasai vegetable ramen in Japan would not have ginger or spices in it nor would it be full of carrots and my daughter left it. I also... More 

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Sweden
Level Contributor
34 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 22, 2015

With a line up of about 10 people I was sure our party of 6 (including kids and 2 wheelchairs) would be turned away as the place was packed, but turnover is high and staff found us a perfect table accessible for all within 3 minutes, which we were given menus to look at and decide beforehand. Staff were very... More 

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London, United Kingdom
Level Contributor
427 reviews
361 restaurant reviews
common_n_restaurant_reviews_1bd8 260 helpful votes
5 of 5 stars Reviewed July 21, 2015

This is a veritable Rolls-Royce of a branch with space for, I would estimate, up to 500 diners, on the top floor of Terminal 5 airside with picture windows directly overlooking the runways. We had longer than expected to wait for a delayed flight, in fact, long enough for a fairly relaxed early supper. We noticed the menu had recently... More 

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Sydney, Australia
Level Contributor
53 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 18, 2015

We stopped at Wagamama T5 for dinner before our flight to Sydney and were impressed with the exceptional customer service provided by employee, Tom. He was engaging, friendly, clarified our order and showed no hesitation in allowing for menu order items to be altered. Wagamama should be proud of his approach to customer service. In fact my husband even stated... More 

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Additional Information about Wagamama

Address: Terminal 5 Departures, Hounslow TW6 2GA, England
Phone Number: 0208 2836 186
Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Hounslow
Open Hours:
Sunday 5:30 am - 9:30 pm
Monday 5:30 am - 9:30 pm
Tuesday 5:30 am - 9:30 pm
Wednesday 5:30 am - 9:30 pm
Thursday 5:30 am - 9:30 pm
Friday 5:30 am - 9:30 pm
Saturday 5:30 am - 9:30 pm
Average Prices: USD 12 - 25
Cuisine: Asian

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Restaurant Details

Location and Contact Information

  • Address: Terminal 5 Departures, Hounslow TW6 2GA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Hounslow
  • Phone Number: 0208 2836 186

Price and Cuisine

  • Average Prices: USD 12 - 25
  • Cuisine: Asian
Open Hours
Sunday
5:30 am - 9:30 pm
Monday
5:30 am - 9:30 pm
Tuesday
5:30 am - 9:30 pm
Wednesday
5:30 am - 9:30 pm
Thursday
5:30 am - 9:30 pm
Friday
5:30 am - 9:30 pm
Saturday
5:30 am - 9:30 pm

Questions & Answers

Questions? Get answers from Wagamama staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?