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Carluccio's, Heathrow Terminal 5

Landside | Heathrow Terminal 5, Hounslow TW6 2GA, England
+44 020 8283 6213
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Ranked #15 of 106 Restaurants in Hounslow
Cuisines: Italian
Dining options: Breakfast/Brunch, Reservations, Late Night
Most recent review
- Aug 26, 2014
Restaurant details
Dining options: Breakfast/Brunch, Reservations, Late Night
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161 reviews from our community

76% Recommend
    47
    76
    19
    10
    9
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Hong Kong, China
Top Contributor
117 reviews 117 reviews
59 restaurant reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed August 26, 2014 NEW

I was expecting the usual disappointing airport meal, but this turned out to be surprisingly high quality Italian food and the coffee is excellent. There seems to be a bit of disorganization when entering as the system for table allocation seems haphazard. This lowered my expectations but the service staff were genuinely friendly and capable and the food very good,... More

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London
Top Contributor
69 reviews 69 reviews
53 restaurant reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed August 19, 2014

Unlike many airport restaurants this services freshly prepared, excellent food using quality ingredients and the service is fast as well. The room is big and bustling but I'd definitely go back if I was waiting for someone at Terminal 5.

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Bristol, United Kingdom
Top Contributor
95 reviews 95 reviews
50 restaurant reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed August 17, 2014

Dropping our daughter off, we checked her in at the Bag Drop and directly behind is Carluccios. What a pleasant surprise! The quality of food (pasta, salads etc) we're great, together with the speedy service you would expect at an airport terminal. The staff were friendly and efficient and the prices were just slightly higher than the High Street. The... More

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Kettering, United Kingdom
Contributor
13 reviews 13 reviews
6 restaurant reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 15, 2014 via mobile

Visited at 7.50 am. The tea was offered with very little milk. The "toast" turned out to be 2 small, very small, slices of warm but untoasted French stick with a half slice of warm but untoasted bread of undeterminate type . A minute piece of butter with a jam described the waitress as Italian. Complaint to the waitress was... More

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Contributor
13 reviews 13 reviews
8 restaurant reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 14, 2014

Huge reputation and inflated prices. Very busy and noisy. Food wasn't up to much, although the Gavi was nice and chilled. Staff are pleasant enough but rushed off their feet. It's a shame as the food used to be good. I had the 3 different pasta sharing combo. Pasta was too thick and not tasty. 2nd time I've been recently... More

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bath
Senior Contributor
39 reviews 39 reviews
32 restaurant reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed August 6, 2014

We went to drop off my daughter at terminal 5 Heathrow . We needed a bite to eat before she left for her travels Carluccios the service was fabulous The waitress Charlotte was polite and prompt and very enthusiastic. She checked on us throughout our meal making we were happy with the food. We would highly recommend a visit here... More

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Chevy Chase, Maryland
Top Contributor
154 reviews 154 reviews
74 restaurant reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed July 28, 2014

Mrs Too and I tried this place for lunch prior to boarding our flight home to Washington. Every measure had been taken to provide perfectly acceptable food in a hectic venue like the airport. An adequate space is provided to drop luggage at the entrance. The wait staff work hard and fast to provide surprisingly quick service. Considering the rent... More

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Top Contributor
52 reviews 52 reviews
36 restaurant reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 26, 2014

Since British Air food was pretty bad, we were hungry when we landed at Heathrow. Someone mentioned carluccios. The food is so so , and their prices are high for a quick serve airport restaurant. If you just want a sandwhich etc. The fast food C ? Coffee shop On the 1st floor is much better

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Nottingham, England
Senior Contributor
22 reviews 22 reviews
16 restaurant reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 24, 2014

Polite and friendly staff. Quality of the food was very good and tasty. Not the fastest service, but worth the wait.

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Malton
Senior Reviewer
9 reviews 9 reviews
5 restaurant reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 22, 2014

Consistent quality, you always get good, value, tasty food and generally speedy service. The staff are always cheerful.

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