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Carluccio's, Heathrow Terminal 5

Landside | Heathrow Terminal 5, Hounslow TW6 2GA, England
+44 020 8283 6213
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Ranked #15 of 105 Restaurants in Hounslow
Cuisines: Italian
Dining options: Breakfast/Brunch, Reservations, Late Night
8 visitor photos
Restaurant details
Dining options: Breakfast/Brunch, Reservations, Late Night
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167 reviews from our community

Visitor rating
    48
    80
    19
    10
    10
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Kent UK
Top Contributor
107 reviews 107 reviews
28 restaurant reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed September 12, 2014 NEW

There are not many restaurants to eat on landside at Terminal 5 but we had been recommended to try Carluccio's and we therefore ate there before our recent holiday. We had the 3 course set meal which was very reasonable for an airport. One of us started with the pate and toast and the other bruschetta, followed by chicken in... More

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England
Top Contributor
70 reviews 70 reviews
70 restaurant reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed September 12, 2014 NEW

This place is always packed out. A captive audience of travellers keep the tables turning. But yet, the service is always great, there always seems to be just that one table available, the food is consistent and to Carluccio's good standard, and it's a very pleasant place to start a holiday.

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London, United Kingdom
Senior Contributor
28 reviews 28 reviews
16 restaurant reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 10, 2014 NEW credit card Amex Card Member Review

Carluccios is a great place to relax before you jet off. A wide selection of food provided at good quality. Staff are very friendly, go for the breakfast tin, if you just want a light snack or any of the pasta dishes are good. Good place as a stop gap, also great for food to take on board a flight.

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london
1 review
1 of 5 stars Reviewed September 5, 2014

Make no mistake they can't cook a simple PASTA!!! I transited over with my friend quick lunch well, bruschetta was ok but the main course disaster my friend ordered the "Special" tortellini ham Emiliana RUSBISH AND loads of cream she did not want to complain however mine was cold plate cold pasta carbonara now unable to eat ask another waiter... More

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Newcastle Upon Tyne
Senior Contributor
49 reviews 49 reviews
11 restaurant reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed September 3, 2014

The food was very good and served promptly. I have dined here several times and always left satisfied with the meal, even though service can be a bit hit or miss. My young daughter was given a good kids pack and enjoyed her meal very much which made the experience all the better.

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Bristol, United Kingdom
Top Contributor
63 reviews 63 reviews
29 restaurant reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 30, 2014

The food was very good, but, what really struck us was the lovely and VERY accommodating waiter Riu, he was there to serve and serve he did fantastically well, he made the beginning of our holiday a real treat!!! Thank you Riu, keep it up

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Hong Kong, China
Top Contributor
120 reviews 120 reviews
61 restaurant reviews
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed August 26, 2014

I was expecting the usual disappointing airport meal, but this turned out to be surprisingly high quality Italian food and the coffee is excellent. There seems to be a bit of disorganization when entering as the system for table allocation seems haphazard. This lowered my expectations but the service staff were genuinely friendly and capable and the food very good,... More

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London
Top Contributor
69 reviews 69 reviews
53 restaurant reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed August 19, 2014

Unlike many airport restaurants this services freshly prepared, excellent food using quality ingredients and the service is fast as well. The room is big and bustling but I'd definitely go back if I was waiting for someone at Terminal 5.

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Bristol, United Kingdom
Top Contributor
100 reviews 100 reviews
55 restaurant reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed August 17, 2014

Dropping our daughter off, we checked her in at the Bag Drop and directly behind is Carluccios. What a pleasant surprise! The quality of food (pasta, salads etc) we're great, together with the speedy service you would expect at an airport terminal. The staff were friendly and efficient and the prices were just slightly higher than the High Street. The... More

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Kettering, United Kingdom
Contributor
13 reviews 13 reviews
6 restaurant reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 15, 2014 via mobile

Visited at 7.50 am. The tea was offered with very little milk. The "toast" turned out to be 2 small, very small, slices of warm but untoasted French stick with a half slice of warm but untoasted bread of undeterminate type . A minute piece of butter with a jam described the waitress as Italian. Complaint to the waitress was... More

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