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Carluccio's, Heathrow Terminal 5

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Landside | Heathrow Terminal 5, Hounslow TW6 2GA, England
+44 20 8283 6213
Website
Today
5:30 am - 10:30 pm
Closed now
See all hours
Hours:
Sun - Sat 5:30 am - 10:30 pm
Dining options: Lunch, Dinner, Breakfast, Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 286 reviews
Visitor rating
  • 87
    Excellent
  • 124
    Very good
  • 40
    Average
  • 20
    Poor
  • 15
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
A cut above the average

Certainly better than your average airport restaurant. Good food and good service - a pleasurable experience at the start of our holiday.

4 of 5 starsReviewed June 19, 2015
tanswellc
,
Maidstone, United Kingdom
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286 Reviews from our TripAdvisor Community

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Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
MPLS
Level Contributor
3 reviews
5 of 5 stars Reviewed June 28, 2015 NEW

Great frittata and cappuccino, but the best part was our server Aga! She made our morning by being super friendly and with her quick service (even though she was the only server working).

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Nerja, Spain
Level Contributor
66 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed June 26, 2015 NEW

Great food excellent staff good place to eat if you are staying in Sofitel as its near and much more variety on the menu than what is offered at Sofitel

Was this review helpful? Yes 1
Heathrow, null, United Kingdom
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 23, 2015 NEW via mobile

Been lots of time in carluccio but this time it seems that everyone on the floor didn't care at all not even the manager. Waitress took the order and after 10 mins still no drink the manager brought the pasta and didn't realise they were drink and didn't even bother to ask. Tortellini all'emiliana with white sauce... well not even... More 

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New York City, New York
Level Contributor
91 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 109 helpful votes
5 of 5 stars Reviewed June 22, 2015 NEW

Whenever I arrive at lLHR, T5 and I happen to be airside, before I go to my hotel in London I stop at Carluccio's for a quick breakfast. It is always the same for me, a crepe with berries and plain yogurt with a bit of honey and coffee. It is delicious, not too sweet and just hits the spot... More 

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cumbernauld
Level Contributor
20 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed June 21, 2015

Main courses not hot but rather lukewarm . Also had breakfast the following day which was once again not up to previous standards. Too much muesli and not enough yoghurt. Good quick efficient service but disappointing over all on both visits.

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Surrey, United Kingdom
Level Contributor
47 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed June 20, 2015 via mobile

Stayed at the Sofitel prior to an early Flight, I had a meal in Carluccio's. When I arrived the place was absolutely heaving, having said that the service was good all the Staff had time for everyone even though they were so busy. The Lasagna that I had was superb. Also I thought that it was reasonably priced con sidering... More 

Was this review helpful? Yes 1
Maidstone, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 19, 2015

Certainly better than your average airport restaurant. Good food and good service - a pleasurable experience at the start of our holiday.

Was this review helpful? Yes 2
Brisbane, Australia
Level Contributor
60 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed June 18, 2015

This is a very nice cafe on the landslide at Terminal 5 Heathrow. The staff greeted customers as they entered and were very attentive and service was timely after placing orders. Table service and or takeaway service is available. I had a nice fresh sandwich with egg, rocket and meat and two coffees (£8.10) The price is reasonable for an... More 

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Birmingham, United Kingdom
Level Contributor
43 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed June 7, 2015

Friendly staff. We were seated promptly and we mentioned gluten free bread were given a gluten free menu. Tables are fairly small and you can wait a bit but it's the best bet before security

Was this review helpful? Yes 1
Birmingham, United Kingdom
Level Contributor
203 reviews
102 restaurant reviews
common_n_restaurant_reviews_1bd8 108 helpful votes
4 of 5 stars Reviewed June 5, 2015

Having discovered the Carluccio's on St. Pancras station a few weeks earlier, it was an easy decision to eat lunch here. The menu is identical to the one at St. Pancras (presumably they are standard) and the food was good. Every member of the group was able to find something to suit them. While the one at St. Pancras is... More 

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Additional Information about Carluccio's, Heathrow Terminal 5

Address: Landside | Heathrow Terminal 5, Hounslow TW6 2GA, England
Phone Number: +44 20 8283 6213
Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Hounslow
Open Hours:
Sunday 5:30 am - 10:30 pm
Monday 5:30 am - 10:30 pm
Tuesday 5:30 am - 10:30 pm
Wednesday 5:30 am - 10:30 pm
Thursday 5:30 am - 10:30 pm
Friday 5:30 am - 10:30 pm
Saturday 5:30 am - 10:30 pm
Cuisine: Italian

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Restaurant Details

Location and Contact Information

  • Address: Landside | Heathrow Terminal 5, Hounslow TW6 2GA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Hounslow
  • Phone Number: +44 20 8283 6213

Price and Cuisine

  • Cuisine: Italian
Open Hours
Sunday
5:30 am - 10:30 pm
Monday
5:30 am - 10:30 pm
Tuesday
5:30 am - 10:30 pm
Wednesday
5:30 am - 10:30 pm
Thursday
5:30 am - 10:30 pm
Friday
5:30 am - 10:30 pm
Saturday
5:30 am - 10:30 pm

Questions & Answers

Questions? Get answers from Carluccio's, Heathrow Terminal 5 staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?