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Carluccio's, Heathrow Terminal 5

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Landside | Heathrow Terminal 5, Hounslow TW6 2GA, England
+44 20 8283 6213
Website
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Today
9:00 am - 10:30 pm
Open now
See all hours
Hours:
Sun 9:00 am - 10:30 pm
Mon - Fri 8:00 am - 11:30 pm
Sat 9:00 am - 11:30 pm
Dining options: Breakfast/Brunch, Reservations, Late Night

TripAdvisor Reviewer Highlights

Read all 254 reviews
Visitor rating
  • 77
    Excellent
  • 117
    Very good
  • 29
    Average
  • 18
    Poor
  • 13
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Pre-holiday meal

We enjoy eating here before flying off on holiday from Terminal 5. Before our recent holiday we stayed at the Sofitel and after the very short walk into the terminal, enjoyed dinner at Carluccio's. Looking back at my last review, I see we chose nearly the same menu choices! The food was as good... read more

4 of 5 starsReviewed April 23, 2015
malcliz
,
Kent UK
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254 Reviews from our TripAdvisor Community

Date | Rating
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English first
Kent UK
Top Contributor
143 reviews 143 reviews
48 restaurant reviews
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed April 23, 2015 NEW

We enjoy eating here before flying off on holiday from Terminal 5. Before our recent holiday we stayed at the Sofitel and after the very short walk into the terminal, enjoyed dinner at Carluccio's. Looking back at my last review, I see we chose nearly the same menu choices! The food was as good as we had remembered from our... More 

Was this review helpful? Yes 1
Senior Contributor
24 reviews 24 reviews
21 restaurant reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed April 21, 2015 NEW

visited today and found the food excellent and the service very very good indeed , our server Charlotte was excellent ,

Was this review helpful? Yes 1
Llucmajor, Spain
Top Contributor
286 reviews 286 reviews
206 restaurant reviews
141 helpful votes 141 helpful votes
4 of 5 stars Reviewed April 20, 2015 NEW via mobile

We enjoyed great Italian cooking despite the airport hustle and bustle. Service attentive and friendly. Decent choice of wines by the glass, too.

Was this review helpful? Yes 1
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 20, 2015 NEW via mobile

While there are very few restaurants at terminal 5, this one is the best of the limited field. Food is average as is the service. The feel of the restaurant is open like a cafeteria with very little privacy.

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Bristol, United Kingdom
Senior Contributor
21 reviews 21 reviews
14 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 20, 2015 NEW

Carluccios always has an excellent and varied menu. Very good food beautifully prepared and this is ideal in the airport on the land side, whereas other decent restaurants are on the air side. Enough choice on menu to satisfy fussy teenagers & it was easier to eat here than in our hotel. The breakfast menu is gorgeous

Was this review helpful? Yes 1
England
Top Contributor
52 reviews 52 reviews
27 restaurant reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed April 19, 2015

I had visited a Carluccio's in central London, thinking that it may have something of the magic of its founders cooking, but I was hugely disappointed. The Terminal 5 outlet was even worse. Bruschetta comes "loaded" style, piled with a melange of chopped soft peppers and soft tomatoes, a heap of rocket, all on a piece of dry bread. And... More 

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Steyning, United Kingdom
Senior Contributor
49 reviews 49 reviews
32 restaurant reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed April 16, 2015

We have wanted to try Carluccio's for a while - while waiting for our flight, we took the opportunity. The restaurant was not busy, however, the service was very slow, and our waiter was particularly un-attentive, so much so that we had to attract the attention of another member of staff on more than one occasion. I had the ravioli... More 

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Seattle
Senior Contributor
32 reviews 32 reviews
10 restaurant reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed April 15, 2015

Carluccios is open in Terminal 4. TripAdvisor showed it as closed. The food is good - 3.5 for Italian food. Nothing amazing, but good for an airport. I had tortellini with cream sauce (good), focaccia (fine) and caprese salad (very average). However... The service I received was fantastic. If you're lucky enough to have Aga as your server, you will... More 

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Lipa City, Philippines
Senior Reviewer
10 reviews 10 reviews
3 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 12, 2015

Their price range is cheaper than most restaurants in the airport. So if you're looking for good quality food for a good price, this is my recommendation! ;) My friend did have some issues with his food being a little bit too salty (he ordered risotto). But mine was great (forgot what it's called but it was a penne pasta... More 

Was this review helpful? Yes 1
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 4, 2015

Loved proximity to Sofitel. Great meeting place while in transit. Very friendly and helpful managers and waitstaff. Splendid fare.

Was this review helpful? Yes 1

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Restaurant Details

Location and Contact Information

  • Address: Landside | Heathrow Terminal 5, Hounslow TW6 2GA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Hounslow
  • Phone Number: +44 20 8283 6213

Price and Cuisine

  • Cuisine: Italian
Open Hours
Sunday
9:00 am - 10:30 pm
Monday
8:00 am - 11:30 pm
Tuesday
8:00 am - 11:30 pm
Wednesday
8:00 am - 11:30 pm
Thursday
8:00 am - 11:30 pm
Friday
8:00 am - 11:30 pm
Saturday
9:00 am - 11:30 pm

Questions & Answers

Questions? Get answers from Carluccio's, Heathrow Terminal 5 staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?