We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Get directions
Landside | Heathrow Terminal 5, Hounslow TW6 2GA, England
+44 20 8283 6213
Website
This restaurant is at Heathrow Airport
Today
5:30 am - 10:30 pm
Closed now
See all hours
Hours:
Sun - Sat 5:30 am - 10:30 pm
Dining options: Breakfast, Lunch, Dinner, Reservations

TripAdvisor Reviewer Highlights

Read all 305 reviews
Visitor rating
  • 95
    Excellent
  • 133
    Very good
  • 42
    Average
  • 20
    Poor
  • 15
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Great Food!

Visited on arrival at Terminal 5 after a flight from San Francisco. Would have preferred to go through security first before eating, but decided I had plenty of time. I ordered my favourite pasta dish and a glass of wine and relaxed. The service was quick and efficient, but my dish was slightly... read more

4 of 5 starsReviewed July 25, 2015
patbean
,
Harrogate, United Kingdom
Add Photo Write a Review

305 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Newark-on-Trent, United Kingdom
Level Contributor
25 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed July 26, 2015 NEW

Had a super meal. Our waitress Aga was wonderful. Just the right level of attentiveness. Cheerful, very good with our very excited son. Food was lovely. Great portions, beautifully cooked great flavours. Marvellous start to the holiday.

Was this review helpful? Yes
Harrogate, United Kingdom
Level Contributor
106 reviews
79 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed July 25, 2015 NEW

Visited on arrival at Terminal 5 after a flight from San Francisco. Would have preferred to go through security first before eating, but decided I had plenty of time. I ordered my favourite pasta dish and a glass of wine and relaxed. The service was quick and efficient, but my dish was slightly cold. I shouldve sent it back, bit... More 

Was this review helpful? Yes
Essex, United Kingdom
3 of 5 stars Reviewed July 24, 2015 NEW

I go to Carluccio's a lot, in fact I go with my family every year the night before our flight on holiday as we stay in the Sofitel airport hotel. I always get excited for this annual tradition because as a teen, I love carby Italian food that's delicious and comforting. Carluccio's is a restaurant that's great for all ages... More 

Was this review helpful? Yes
London
Level Contributor
9 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 20, 2015

Before security, Carluccios in T5 serves the usual tasty Italian menu. Tempting to over order before flying.Great coffee and speedy service, but not a great place for quiet, or privacy. Allow enough time for the queues awaiting you at security, which can vary on the time of day.

Was this review helpful? Yes 2
henry77
Level Contributor
2 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 18, 2015

Wanted somewhere nice to eat whilst staying at Heathrow without a massive taxi bill! After googling we thought Carluccio's sounded great and the hotel hoppa took us straight to T5. For an airport restaurant once inside you could be anywhere but an airport! the customer service was outstanding making us feel like it was a night out rather than a... More 

Was this review helpful? Yes 4
Belfast, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 18, 2015

Good selection of tasty food although I did suffer a tummy upset after eating the calamaris! Nice wines too!

Was this review helpful? Yes
Sao Paulo, SP
Level Contributor
16 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 17, 2015

When you think of food at the airport you may think of just sandwiches and not good food. This restaurant is the opposite. It has a selection of good tasty dishes. They are simple but good ones. Service is fast and efficient. So if you are at Heathrow Terminal 5 and feel hungry, do go to this place. You won’t... More 

Was this review helpful? Yes
Cheltenham, United Kingdom
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 14, 2015

We love the Carluccios brand, and so far they remain consistently good from one branch to another. The meat sharing platter is particularly good. The restaurant in T5 is also good set within the huge T5 checkin hall and accessible to everyone not just passengers.

Was this review helpful? Yes 1
Moreton-in-Marsh, United Kingdom
Level Contributor
239 reviews
80 restaurant reviews
common_n_restaurant_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed July 14, 2015

Having just checked in my luggage, decided I had enough time for a breakfast before going on through to the Departures Lounge. I'm a regular at our local Carluccio's, so knew the menu. Opted for scrambled egg and mushrooms on toast with a breakfast tea. Hits the spot every time. All the staff are clearly used to a very speedy... More 

Was this review helpful? Yes 1
Level Contributor
9 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 14, 2015

I had a breakfast here before jetting off, it was excellent, the quality of food superb, would recommend eggs Benedict.

Was this review helpful? Yes 1

Travelers who viewed Carluccio's also viewed

Hounslow, Greater London
 
Windsor, Windsor and Maidenhead
Hounslow, Greater London
 

Been to Carluccio's? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Carluccio's

Address: Landside | Heathrow Terminal 5, Hounslow TW6 2GA, England
Phone Number: +44 20 8283 6213
Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Hounslow
Open Hours:
Sunday 5:30 am - 10:30 pm
Monday 5:30 am - 10:30 pm
Tuesday 5:30 am - 10:30 pm
Wednesday 5:30 am - 10:30 pm
Thursday 5:30 am - 10:30 pm
Friday 5:30 am - 10:30 pm
Saturday 5:30 am - 10:30 pm
Cuisine: Italian

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: Landside | Heathrow Terminal 5, Hounslow TW6 2GA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Hounslow
  • Phone Number: +44 20 8283 6213

Price and Cuisine

  • Cuisine: Italian
Open Hours
Sunday
5:30 am - 10:30 pm
Monday
5:30 am - 10:30 pm
Tuesday
5:30 am - 10:30 pm
Wednesday
5:30 am - 10:30 pm
Thursday
5:30 am - 10:30 pm
Friday
5:30 am - 10:30 pm
Saturday
5:30 am - 10:30 pm

Questions & Answers

Questions? Get answers from Carluccio's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?