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Gordon Ramsay Plane Food

$$$$
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Wellington Road | Terminal 5, Heathrow Airport, Hounslow TW6 2GA , England
+44 20 8897 4545
Website
Today
5:30 am - 9:30 pm
Closed now
See all hours
Hours:
Sun - Sat 5:30 am - 9:30 pm
Dining options: Lunch, Dessert, Dinner, Breakfast, Brunch, Delivery, Late Night, Reservations, Takeout
Description: The signature menu of Gordon Ramsay and an exclusive picnic offering...
The signature menu of Gordon Ramsay and an exclusive picnic offering ensures that Plane Food offers innovative food concepts to passengers travelling through Heathrow Airport Terminal 5. Located airside, after you pass through security, Gordon Ramsay's Plane Food easily stands out. Architects Bentel & Bentel have crafted the aerodynamic lines of the restaurant's unique decor to conjure up a range of shapes associated with flying. The menu offers a range of pasta and risotto dishes, as well as grain-fed 28 day aged steaks and exclusive Plane Good picnic hampers, perfect for when you're in a hurry and ideal for enjoying on the plane at your leisure. Diners can also have their meal at the elegant bar whilst they enjoy great views of the Plane Food open plan kitchen and their choice of irresistible cocktails.
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TripAdvisor Reviewer Highlights

Read all 1,264 reviews
Visitor rating
  • 284
    Excellent
  • 480
    Very good
  • 233
    Average
  • 172
    Poor
  • 95
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Food ok service rubbish

Poor service, needs to be improved, had to ask 3 times for a cup to go with the coffee pot the served, no butter for the toast etc..need to get their act together was a bit of a shambles..however the food was good.

3 of 5 starsReviewed May 21, 2015
burnig
,
newcastle upon tyne
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1,264 Reviews from our TripAdvisor Community

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English first
Contributor
14 reviews 14 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 24, 2015 NEW

£15 buys you a small section of sea bass, on a small bed of potatoes and a splash of pesto. Nicely cooked, but very little on plate. Music is too loud. Fortunately had ear plugs. Disappointed.

Was this review helpful? Yes
newcastle upon tyne
Senior Contributor
33 reviews 33 reviews
21 restaurant reviews
100 helpful votes 100 helpful votes
3 of 5 stars Reviewed May 21, 2015 NEW

Poor service, needs to be improved, had to ask 3 times for a cup to go with the coffee pot the served, no butter for the toast etc..need to get their act together was a bit of a shambles..however the food was good.

Was this review helpful? Yes
GRG R, Manager at Gordon Ramsay Plane Food, responded to this review

Dear Burnig, Thank you very much for taking the time to post a review, especially from an experienced traveller and diner. I am happy that you enjoyed your food, however apologetic in the fact that service was not of the perfect quality. Feedback is taken very seriously, I will be sure to share your comments with the rest of my... More 

London
Senior Reviewer
8 reviews 8 reviews
6 restaurant reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 20, 2015 NEW

Not the first time and certainly not the last. I am a fan of Mr Ramsey's establishments I'd have to say. From the coffee to the napkin, all top draw. And back to the coffee well, just perfect. Thanks GR.

Was this review helpful? Yes 3
Senior Reviewer
6 reviews 6 reviews
5 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 20, 2015 NEW via mobile

We visited Plane before a long haul flight with out 3 kids 18, 16, and 7 years. The restaurant catered well for us for breakfast. The menu was varied enough even a fussy eater found something tasty. The layout of the restaurant is spacious and the waiting staff were attentive. For an airport the price was reasonable given the level... More 

Was this review helpful? Yes 1
GRG R, Manager at Gordon Ramsay Plane Food, responded to this review

Dear Flavia D, Thank you very much for taking the time to leave such lovely comments. It makes me extremely happy to know that you enjoyed your experience with us. Indeed, it is a lovely way to start your vacation, your comments will be shared with our staff members. We shall be awaiting your next visit. All the best Denva... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed May 19, 2015 NEW

This is a great place to get away from the crowds and sterotypical over priced airport food. Plane food has a great food thats moderately priced and very affordable for families. The food is very good, simple and quick. The only downside is the service has been a bit off the last 3 times. You have to chase for the... More 

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london
Contributor
19 reviews 19 reviews
4 restaurant reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 19, 2015 NEW

The menu is good, especially for Breakfast, service fast but not rushed, but the main attraction is the quiet, I have never come across any children, which must make it unique in Terminal 5.

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London, United Kingdom
Reviewer
5 reviews 5 reviews
4 restaurant reviews
1 of 5 stars Reviewed May 19, 2015 NEW

When you think of Gordon Ramsey you think of great food and quality along with excessive use of four letter words. However on our visit it was left left to us as guests to left swearing. Eating in an airport is normally a disappointing experience but here we didn't even get to eat. Once sat we were waiting for more... More 

Was this review helpful? Yes
GRG R, Manager at Gordon Ramsay Plane Food, responded to this review

Hello Joan, Thank you for your comments, and thank you for taking the time to leave us a review. We take all feedback seriously and I will discuss your points with the team. I feel deeply saddened that we failed to deliver a quicker service for you, I do hope you shall visit us again, and if you wish to... More 

King's Lynn, United Kingdom
Top Contributor
292 reviews 292 reviews
196 restaurant reviews
245 helpful votes 245 helpful votes
3 of 5 stars Reviewed May 18, 2015

Fine dining this isn't even though, like his more celebrated restaurant on Royal Hospital Road, 'Chef' Ramsay's name is over the door. You can't ever forget that you are eating in a busy airport terminal and the large banquettes are more MacDonald than Michelin but there is plenty of space around the table to stow your carry-on luggage. Anywhere else... More 

Was this review helpful? Yes
Montreal, Canada
Reviewer
3 reviews 3 reviews
3 restaurant reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 17, 2015

One dish that was ordered was not quite what i expected,I thought it was awful.But the other dishes were fine.I just wanted to mention that the service was good though.The manager and waiter totally understood that i was not happy about it and fixed the problem.

Was this review helpful? Yes 2
GRG R, Manager at Gordon Ramsay Plane Food, responded to this review

Dear S D, First of all, thank you for choosing Gordon Ramsay Plane Food before setting off on your travels. I take comfort in that our management were very understanding towards you, and I am happy that we fixed your issue on the day. All feedback we receive is taken seriously, all comments will be shared with the members of... More 

London, United Kingdom
Top Contributor
108 reviews 108 reviews
50 restaurant reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed May 17, 2015

I am generally not a fan of Gordon Ramsey establishments but I was impressed with this one. Service was excellent and is a credit to the local management. Food and drinks were good at fair prices. The best views of both runways, so a pleasant way to while away the time whilst waiting for your flight. I have tried most... More 

Was this review helpful? Yes 3

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Restaurant Details

Location and Contact Information

  • Address: Wellington Road | Terminal 5, Heathrow Airport, Hounslow TW6 2GA , England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Hounslow
  • Phone Number: +44 20 8897 4545

Price and Cuisine

  • Average Prices: USD 19 - 77
  • Cuisine: British

Description

The signature menu of Gordon Ramsay and an exclusive picnic offering ensures that Plane Food offers innovative food concepts to passengers travelling through Heathrow Airport Terminal 5. Located airside, after you pass through security, Gordon Ramsay's Plane Food easily stands out. Architects Bentel & Bentel have crafted the aerodynamic lines of the restaurant's unique decor to conjure up a range of shapes associated with flying. The menu offers a range of pasta and risotto dishes, as well as grain-fed 28 day aged steaks and exclusive Plane Good picnic hampers, perfect for when you're in a hurry and ideal for enjoying on the plane at your leisure. Diners can also have their meal at the elegant bar whilst they enjoy great views of the Plane Food open plan kitchen and their choice of irresistible cocktails.
Open Hours
Sunday
5:30 am - 9:30 pm
Monday
5:30 am - 9:30 pm
Tuesday
5:30 am - 9:30 pm
Wednesday
5:30 am - 9:30 pm
Thursday
5:30 am - 9:30 pm
Friday
5:30 am - 9:30 pm
Saturday
5:30 am - 9:30 pm

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Gordon Ramsay Plane Food and other visitors
1 question
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Questions? Get answers from Gordon Ramsay Plane Food staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?