We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Starbucks

+ Add cuisine
Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Get directions
69 Outlet Sq Ste B, Hershey, PA 17033
(717) 533-3852
Today
6:00 am - 11:00 pm
Open now
See all hours
Hours:
Sun 6:00 am - 9:00 pm
Mon - Thu 6:00 am - 10:00 pm
Fri - Sat 6:00 am - 11:00 pm

TripAdvisor Reviewer Highlights

Read all 30 reviews
Visitor rating
  • 12
    Excellent
  • 6
    Very good
  • 4
    Average
  • 6
    Poor
  • 2
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Most recent review
Smaller

This store really needs a drive-thru and more help. The workers do fine but it always seems they are short of a person or two snd struggling to keep up. The lines are always long and the wait is long compared to other Sbux. The beverages and offerings are good by Starbucks standards but if you... read more

3 of 5 starsReviewed February 24, 2015
Rick E
,
Hershey, Pennsylvania
credit card Amex Card Member Review
Add Photo Write a Review

30 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Hershey, Pennsylvania
Top Contributor
116 reviews 116 reviews
63 restaurant reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed February 24, 2015 NEW credit card Amex Card Member Review

This store really needs a drive-thru and more help. The workers do fine but it always seems they are short of a person or two snd struggling to keep up. The lines are always long and the wait is long compared to other Sbux. The beverages and offerings are good by Starbucks standards but if you are in a hurry... More 

Was this review helpful? Yes
Forest Hills, New York
Top Contributor
251 reviews 251 reviews
118 restaurant reviews
275 helpful votes 275 helpful votes
2 of 5 stars Reviewed February 23, 2015 NEW

Craving a good cup of Starbuck Coffee after a wonderful morning exploring everything Hershey has to offer. Walked into this Starbucks and walked out. The line was so, so, so long and moving very slowly. Maybe this means the coffee is great? Sorry, when I need my caffeine fix I will not stand in a long line. Found a great... More 

Was this review helpful? Yes
Hershey, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
3 restaurant reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 18, 2015

Drink quality is good. But no matter when I go, there is a line --sometimes 20 people deep. Service is slow compared to other Starbucks I've been to. Tables are often dirty. Sugar packs often empty.

Was this review helpful? Yes
Harrisburg, Pennsylvania
Top Contributor
68 reviews 68 reviews
53 restaurant reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed February 3, 2015

It's good, but it's also overpriced. For some flavor, try Turkey Hill's cinnamon roll drink - you can even buy two with the money you save!

Was this review helpful? Yes
Palmyra, Pennsylvania
Senior Contributor
45 reviews 45 reviews
27 restaurant reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 9, 2014

I love Starbucks and have been in most of the stores in Central PA. The Starbucks in the Hershey Tanger Outlets is the best! The baristas are friendly and competent. I have NEVER received a poor drink or poor treatment. The service is given with a smile, even when the Starbucks is crowded with people lined up in the store,... More 

Was this review helpful? Yes
Hershey, Pennsylvania
2 reviews
5 of 5 stars Reviewed September 11, 2014

Always ready to please, very good communicators. Well greeted and always like the drinks. The desserts are not what they used to be.

Was this review helpful? Yes
Royersford, Pennsylvania
Senior Contributor
47 reviews 47 reviews
29 restaurant reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed August 26, 2014

I love Starbucks, but I have never, ever seen a Starbucks this dirty and gross, the display case had all kinds of stuff in it, so dirty it was awful, the place didn't even look that clean, 3 people were working there and the service was as slow as molasses. The person making the drinks was fast, she was standing... More 

Was this review helpful? Yes
Top Contributor
59 reviews 59 reviews
40 restaurant reviews
47 helpful votes 47 helpful votes
1 of 5 stars Reviewed August 19, 2014

This is the worst Starbucks I have even been to (and I have been to a lot of them)! There were flies and when we asked the manager about it she just didn't really seem to care and told us there was nothing she could do about it. I ordered a lemonade with light ice there four days in a... More 

Was this review helpful? Yes
New York City, New York, USA
Top Contributor
78 reviews 78 reviews
46 restaurant reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed July 28, 2014

I am drawn to Starbucks like a fly to a light. So we visited each day to get our very basic coffee needs taken care of. The problem is large groups of young girls and their orders of ridiculous milkshakes. Given that there are big groups in Hershey in the summer they should be prepared with multiple barista's working the... More 

Was this review helpful? Yes
Puznik11
Senior Contributor
43 reviews 43 reviews
32 restaurant reviews
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed July 21, 2014

Absolutely explain to me how this place is staffed with only two people on a weekend in the summer, less than a mile away from Hershey Park!?! "Prime time tourist season, Saturday morning, so let's have TWO hole people working this morning!" Really? Having a line out the door in an area where most customers have to get to their... More 

Was this review helpful? Yes

Been to Starbucks? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 69 Outlet Sq Ste B, Hershey, PA 17033
  • Location: United States  >  Pennsylvania (PA)  >  Hershey
  • Phone Number: (717) 533-3852
Open Hours
Sunday
6:00 am - 9:00 pm
Monday
6:00 am - 10:00 pm
Tuesday
6:00 am - 10:00 pm
Wednesday
6:00 am - 10:00 pm
Thursday
6:00 am - 10:00 pm
Friday
6:00 am - 11:00 pm
Saturday
6:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Starbucks staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?