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Starbucks

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69 Outlet Sq Ste B, Hershey, PA 17033
(717) 533-3852
Today
6:00 am - 10:00 pm
Open now
See all hours
Hours:
Sun 6:00 am - 9:00 pm
Mon - Thu 6:00 am - 10:00 pm
Fri - Sat 6:00 am - 11:00 pm

TripAdvisor Reviewer Highlights

Read all 32 reviews
Visitor rating
  • 14
    Excellent
  • 6
    Very good
  • 4
    Average
  • 6
    Poor
  • 2
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Smaller

This store really needs a drive-thru and more help. The workers do fine but it always seems they are short of a person or two snd struggling to keep up. The lines are always long and the wait is long compared to other Sbux. The beverages and offerings are good by Starbucks standards but if you... read more

3 of 5 starsReviewed February 24, 2015
Rick E
,
Hershey, Pennsylvania
credit card Amex Card Member Review
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32 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Senior Contributor
25 reviews 25 reviews
16 restaurant reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 26, 2015 NEW via mobile

I stopped by before lunch to get the birthday promotion frapp except the staff were unaware of it. I showed them the article from USA Today that talked about this brief promotion. Initially they told me they didn't know the recipe and were lacking certain ingredients to even make. Then voila circumstances changed and they figured it out. A happy... More 

Was this review helpful? Yes
Simpsonville, South Carolina
Top Contributor
249 reviews 249 reviews
108 restaurant reviews
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed March 20, 2015

Great coffee, free wi-fi, nice comfy chairs, and clean bathrooms. The staff is fast and friendly, lots of parking. You can't miss!

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Hershey, Pennsylvania
Top Contributor
116 reviews 116 reviews
63 restaurant reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed February 24, 2015 credit card Amex Card Member Review

This store really needs a drive-thru and more help. The workers do fine but it always seems they are short of a person or two snd struggling to keep up. The lines are always long and the wait is long compared to other Sbux. The beverages and offerings are good by Starbucks standards but if you are in a hurry... More 

Was this review helpful? Yes
Forest Hills, New York
Top Contributor
281 reviews 281 reviews
143 restaurant reviews
282 helpful votes 282 helpful votes
2 of 5 stars Reviewed February 23, 2015

Craving a good cup of Starbuck Coffee after a wonderful morning exploring everything Hershey has to offer. Walked into this Starbucks and walked out. The line was so, so, so long and moving very slowly. Maybe this means the coffee is great? Sorry, when I need my caffeine fix I will not stand in a long line. Found a great... More 

Was this review helpful? Yes
Hershey, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
3 restaurant reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 18, 2015

Drink quality is good. But no matter when I go, there is a line --sometimes 20 people deep. Service is slow compared to other Starbucks I've been to. Tables are often dirty. Sugar packs often empty.

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Harrisburg, Pennsylvania
Top Contributor
68 reviews 68 reviews
53 restaurant reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed February 3, 2015

It's good, but it's also overpriced. For some flavor, try Turkey Hill's cinnamon roll drink - you can even buy two with the money you save!

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Palmyra, Pennsylvania
Top Contributor
50 reviews 50 reviews
32 restaurant reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 9, 2014

I love Starbucks and have been in most of the stores in Central PA. The Starbucks in the Hershey Tanger Outlets is the best! The baristas are friendly and competent. I have NEVER received a poor drink or poor treatment. The service is given with a smile, even when the Starbucks is crowded with people lined up in the store,... More 

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Hershey, Pennsylvania
2 reviews
5 of 5 stars Reviewed September 11, 2014

Always ready to please, very good communicators. Well greeted and always like the drinks. The desserts are not what they used to be.

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Royersford, Pennsylvania
Senior Contributor
49 reviews 49 reviews
30 restaurant reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed August 26, 2014

I love Starbucks, but I have never, ever seen a Starbucks this dirty and gross, the display case had all kinds of stuff in it, so dirty it was awful, the place didn't even look that clean, 3 people were working there and the service was as slow as molasses. The person making the drinks was fast, she was standing... More 

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Top Contributor
59 reviews 59 reviews
40 restaurant reviews
49 helpful votes 49 helpful votes
1 of 5 stars Reviewed August 19, 2014

This is the worst Starbucks I have even been to (and I have been to a lot of them)! There were flies and when we asked the manager about it she just didn't really seem to care and told us there was nothing she could do about it. I ordered a lemonade with light ice there four days in a... More 

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Restaurant Details

Location and Contact Information

  • Address: 69 Outlet Sq Ste B, Hershey, PA 17033
  • Location: United States  >  Pennsylvania (PA)  >  Hershey
  • Phone Number: (717) 533-3852
Open Hours
Sunday
6:00 am - 9:00 pm
Monday
6:00 am - 10:00 pm
Tuesday
6:00 am - 10:00 pm
Wednesday
6:00 am - 10:00 pm
Thursday
6:00 am - 10:00 pm
Friday
6:00 am - 11:00 pm
Saturday
6:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Starbucks staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?