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Friendly's Ice Cream Shop

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1000 Reese Ave, Hershey, PA 17033-2272
717-533-4190
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Today
7:00 am - 12:00 am
Open now
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Hours:
Sun - Sat 7:00 am - 12:00 am

TripAdvisor Reviewer Highlights

Read all 75 reviews
Visitor rating
  • 18
    Excellent
  • 17
    Very good
  • 17
    Average
  • 10
    Poor
  • 13
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    2.5 of 5 stars
Slow service.... maybe a bad night??

We all like Friendly's, but the service was soooo slow that we almost left. We were finally waited on and then it took forever for the food to arrive. My order was wrong, but I was so tired from waiting that I just ate it. All their food is good, it just wasn't what I had ordered as a side.... read more

3 of 5 starsReviewed December 25, 2014
chancelund
,
New Jersey
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75 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Contributor
19 reviews 19 reviews
16 restaurant reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 28, 2015

Let me start by saying that I love Friendly's and that I've been coming to this particular one for years and years. It appears to be rapidly going down hill though, the staff is short and not very helpful, they are often out of different things, and the food has become less than desireable. However, it's still a decent place... More 

Was this review helpful? Yes
Voorhees, New Jersey
Top Contributor
58 reviews 58 reviews
20 restaurant reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 12, 2015

Stopped here for breakfast on way home. Great meal for the price. Location was good as well. Would likely stop back on future visits.

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
3 restaurant reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 9, 2015

Service was great. It was the only place open in Hershey on New Year's Day. Food was prepared with care & server checked on us regularly. It's a great value considering the type of food you're getting. Kids menu was varied & included healthy options. Overall, solid choice all around. We might be tempted to try other Friendlys now.

Was this review helpful? Yes
New Jersey
Senior Contributor
40 reviews 40 reviews
13 restaurant reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed December 25, 2014

We all like Friendly's, but the service was soooo slow that we almost left. We were finally waited on and then it took forever for the food to arrive. My order was wrong, but I was so tired from waiting that I just ate it. All their food is good, it just wasn't what I had ordered as a side.... More 

Was this review helpful? Yes
Hummelstown
Senior Contributor
27 reviews 27 reviews
7 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 15, 2014

My kids always want to come here. The food is always prepared properly and the ice cream is great. The menu could have a little more selection. But what is on there is great. I would like to see the breakfast menu expanded and times available extended.

Was this review helpful? Yes
Washington DC, District of Columbia
Top Contributor
147 reviews 147 reviews
86 restaurant reviews
106 helpful votes 106 helpful votes
3 of 5 stars Reviewed October 15, 2014

I love the ice cream selection at Friendly's!! There are lots of flavors and toppings. However, our meals were not very good. The food was dried out and not very flavorful. The service was excellent and the restaurant was nice and clean.

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Chardon, Ohio
Senior Contributor
27 reviews 27 reviews
18 restaurant reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 14, 2014

Went to this Friendly's for ice cream. Our waitress Ericka was outstanding. Very personable and attentive. The manager Dora was equally accomadating. The only draw back is the small servings. Ice cream was good but a three scoop sunday is a one scoop everywhere else.

Was this review helpful? Yes
Reading, Pennsylvania
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 8, 2014

We'll when you go in your lost waiting for a hostess to seat you, and when someone did come her name was Wanda you could tell she was very racist asking who's section we should be seated in also by all of the dirty looks she was giving while walking back and forth. So we had Lynda as a server... More 

Was this review helpful? Yes 2
Edgewood, Maryland
Contributor
16 reviews 16 reviews
9 restaurant reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 23, 2014

Our meal was perfect, it was such a pleasant breakfast. The staff was friendly and made us feel welcome. Even as we were leaving two ladies came and in evidently are frequent visitors because the young man greeted them by name just like family. Thats nice.

Was this review helpful? Yes
Simpson, Pennsylvania, United States
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 7, 2014

Dirty glasses. Ordered a patty melt....onions were half cooked no sauce, bread was soggy, not properly grilled.

Was this review helpful? Yes 1

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Restaurant Details

Location and Contact Information

  • Address: 1000 Reese Ave, Hershey, PA 17033-2272
  • Location: United States  >  Pennsylvania (PA)  >  Hershey
  • Phone Number: 717-533-4190

Price and Cuisine

  • Cuisine: Dessert
Open Hours
Sunday
7:00 am - 12:00 am
Monday
7:00 am - 12:00 am
Tuesday
7:00 am - 12:00 am
Wednesday
7:00 am - 12:00 am
Thursday
7:00 am - 12:00 am
Friday
7:00 am - 12:00 am
Saturday
7:00 am - 12:00 am

Questions & Answers

Questions? Get answers from Friendly's Ice Cream Shop staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?