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The Great American Grille

Holiday Inn Harrisburg-Hershey, 604 Station Road, Grantville, PA
7174690661
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Ranked #9 of 14 restaurants in Grantville
Price range: $7 - $30
Cuisines: American
Dining options: Dinner
Description: The Great American Grille offers a casual atmosphere where you can enjoy a meal with a group or at a quiet table near our fireplace. We offer a variety of traditional American dishes, but prepare them with a unique twist that we are sure you will enjoy. We also offer a Breakfast Buffet daily and a Prime Rib Buffet on weekends, featuring some of our Chef's best dishes. Reservations are not needed, but are suggested for weekends and for large parties. Remember, all of our great food is also available for take out. Stop by and enjoy a bowl of the award winning chili proudly served by the Great American Grille.
Restaurant details
Dining options: Dinner
Description: The Great American Grille offers a casual atmosphere where you can enjoy a meal with a group or at a quiet table near our fireplace. We offer a variety of traditional American dishes, but prepare them with a unique twist that we are sure you will enjoy. We also offer a Breakfast Buffet daily and a Prime Rib Buffet on weekends, featuring some of our Chef's best dishes. Reservations are not needed, but are suggested for weekends and for large parties. Remember, all of our great food is also available for take out. Stop by and enjoy a bowl of the award winning chili proudly served by the Great American Grille.
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13 reviews from our community

38% Recommend
    3
    2
    3
    1
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
New Castle
Senior Reviewer
7 reviews 7 reviews
4 restaurant reviews
1 of 5 stars Reviewed March 4, 2014

The atmosphere of the restaurant was nice but food wasnt good at all. We had the Belgian waffle and it was so hard we had to cut it like a steak and the pancakes were terrible. So if you go there don't buy there breakfast.

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Kristy L, Manager at The Great American Grille, responded to this review

Thank you for taking the time to write a response regarding your recent experience at The Great American Grille. I apologize for not meeting or exceeding your expectations. I will review your comment with our culinary team. I do hope you give us another chance in the future. If I can be of any assistance please do not hesitate to... More

Laurinburg, North Carolina
Reviewer
4 reviews 4 reviews
3 restaurant reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 15, 2014

We had dinner here last night for their Friday night Prime Rib & Seafood Buffet. It is a good thing we are serious seafood lovers, because the crab legs, cold shrimp and clams were the best! The service was fantastic, the atmosphere was quiet and relaxing. Our only complaint is that for $30 we expected more food for a so... More

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Kristy L, Manager at The Great American Grille, responded to this review

Thank you for taking the time to review your recent trip to the Great American Grille. I am pleased to hear you enjoyed the service and food! Friday nights the crab legs and clams are a big hit with our guests. I apologize you weren't happy with the amount of selections. We do try and offer a variety to appeal... More

Tioga, Pennsylvania
Contributor
19 reviews 19 reviews
12 restaurant reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 12, 2014

We stayed at this hotel and ate at this restaurant 4 times. We had the breakfast buffet twice. This is a buffet that you would typically find at a Homewood suites where they offer the same breakfast for free. However, the buffet was inexpensive so I can't complain. There was a wide variety of breakfast foods and liked the hot... More

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Kristy L, Manager at The Great American Grille, responded to this review

I am very pleased to hear you were happy with the amount of offerings on our breakfast buffet and with your dinner choices. I will share your comments with our culinary team. We strive to meet and exceed our guests expectations. Sounds like we may have fallen short during your visit. If you are in the area again, I hope... More

Wilmington, Delaware
1 review
4 of 5 stars Reviewed January 27, 2014

It was my mother's birthday and she wanted to go to this restaurant, because she and my father would frequent it after church on Sundays. I thought ok, it's her choice, but told my kids not to expect a great meal. I was pleasantly surprised!!!! I was really hungry for seafood, realizing a hotel chain is not the place to... More

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matt_F_and_B, General Manager at The Great American Grille, responded to this review

Thank you for all of the kind words and taking time to post your comment. We appreciate your patronage and are glad that you are planning to return. I will pass your comments on to both Andrew and Sherri. They work very hard to make sure our guests have a great experience. I am glad we exceeded your expectations. Sincerely, More

Newark, Delaware
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 7, 2013

after getting up early because of my 9yo having s cold , We went down to the lobby to check out the travel brochures . I asked my daughter if she was hungry and that the Resturant is open now . We started to walk in to eat . We were dressed However my daughter only had socks on she... More

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matt_F_and_B, General Manager at The Great American Grille, responded to this review

Thank you for taking time to tell us about your experience. I am deeply sorry that we did not meet your expectations. I have reviewed your comments with our team members to ensure that future comments are directed to parents and their children for similar situations. It was not our intent to offend you in anyway. Please except our sincerest... More

Chester Springs, Pennsylvania
1 review
5 of 5 stars Reviewed September 30, 2013

I Just wanted to say that our group of people - from the Milton Hershey Alumnus Home Coming - visiting for the Weekend. Our group always, for the past several years, stop into the Hotel for their Sunday Brunch and it was my first time doing it with the group this year. Our Server, Theresa did an outstanding job. She... More

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matt_F_and_B, General Manager at The Great American Grille, responded to this review

Dear Victor L: Thanks you for all of the kind words regarding both Theresa and our Sunday Brunch at the Holiday Inn Harrisburg-Hershey. Theresa is a long time team member and personal friend who always goes out of her way to exceed expectations. I am please that you enjoyed her hospitality and our food offerings. Thank you for your patronage... More

WILLIAMSPORT
Top Contributor
75 reviews 75 reviews
29 restaurant reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed May 8, 2013

For a place located in a Holiday Inn it was not bad. The service was good, the food was just average. For breakfast it would be fine.

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matt_F_and_B, General Manager at The Great American Grille, responded to this review

Thank you for commenting on your experience in the Great American Grille. I appreciate the positive comments regarding service. I am disappointed that we did not exceed your expectations concerning the food. I have shared your comments with our culinary team. I know that we can improve in this area and are endeavoring to improve all areas of the dining... More

Harrisburg
Top Contributor
52 reviews 52 reviews
35 restaurant reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed March 7, 2013

Tried the Friday night seafood and prime rib buffet, if you can call it that. Seafood was vey limited and a lot of it was fried. We went about 6:30 Pm and it was obvious the food hadn't been updated recently. There were several empty steamer trays and nobody seemed in a hurry to replenish. Salads were so-so. dessert table... More

Was this review helpful? Yes 1
DonnaC604, Manager at The Great American Grille, responded to this review

Thank you for taking the time to comment on your experience at the Great American Grille. I greatly appreciate the feedback and will share your comments with both our culinary and service team. I am very sorry that your experience was less than perfect. I will personally research the cause of the quality inconsistencies that you discussed in your review.... More

Atlanta, Georgia
Senior Contributor
30 reviews 30 reviews
12 restaurant reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 26, 2012

The food was great, whatever you like you will find it here. Room service was ON TIME and the quality was outstanding

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Jonestown, Pennsylvania
Senior Contributor
24 reviews 24 reviews
17 restaurant reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 20, 2012

My wife really enjoyed her flat iron steak and I liked the chili and had a pretty decent chicken salad. It was a bit desserted for a Friday night.

Was this review helpful? Yes 1

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