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On The Border Mexican Grill & Cantina

$$
Mexican
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102 Barlett Avenue, Exton, PA 19341
(484) 870-3181
Website
Today
11:00 am - 10:00 pm
Open now
See all hours
Hours:
Sun - Thu 11:00 am - 10:00 pm
Fri 11:00 am - 11:00 pm
Sat 10:00 am - 11:00 pm
Dining options: Dinner, Lunch, Reservations

TripAdvisor Reviewer Highlights

Read all 58 reviews
Visitor rating
  • 11
    Excellent
  • 27
    Very good
  • 9
    Average
  • 10
    Poor
  • 1
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Service was excellent, in comparison to our last visit...

When we were there on a previous occasion the service was about the worst we'd ever had and we reported it. Tonight I am pleased to report that the service was about the best we've had. Keven was extremely attentive, and pro-actively offered refills on sauce and chips. Entrée arrived promptly and... read more

4 of 5 starsReviewed May 17, 2015
NorthArrow
,
Philadelphia area
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58 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Exton, Pennsylvania
Level Contributor
39 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed June 9, 2015

So we use to go to On the Border a few times a month but recently its has fallen off. We visited in May and ordered two kids meals and brisket tacos. After an hour and people that were there well after us I asked what was going on and the server had zero explanation. I had the idea she... More 

Was this review helpful? Yes
Exton, Pennsylvania
Level Contributor
71 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed May 23, 2015

We've been to on the border quite often. However this last time the service and quality and have really taken a turn. We never received plates from our waiter, so we have a cup our hands under the food to feed ourselves. That was an annoying fly that kept flying around us. We ordered a side of guacamole and the... More 

Was this review helpful? Yes
SocialOTB, Manager at On The Border Mexican Grill & Cantina, responded to this review

Thank you for your review. We are disappointed to hear about your recent negative visit in our restaurant. It is always our goal to provide great food and friendly service and we apologize that this is not what you received. Your feedback is important to us and will help us improve operations. Please contact our Guest Relations Manager so we... More 

Philadelphia area
Level Contributor
303 reviews
161 restaurant reviews
common_n_restaurant_reviews_1bd8 199 helpful votes
4 of 5 stars Reviewed May 17, 2015

When we were there on a previous occasion the service was about the worst we'd ever had and we reported it. Tonight I am pleased to report that the service was about the best we've had. Keven was extremely attentive, and pro-actively offered refills on sauce and chips. Entrée arrived promptly and was hot (in contrast to before). I don't... More 

Was this review helpful? Yes
Devon, Pennsylvania
Level Contributor
30 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 12, 2015

We have been to OTB several times and the food, drinks and service are decent. Good for families as prices are reasonable. One of our regular places we go to when we want a no fuss meal. You're not going to get gourmet food here folks so if you go, set realistic expectations. Agree with others who have commented it... More 

Was this review helpful? Yes
Exton, Pennsylvania
Level Contributor
71 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed March 26, 2015

There is always a bustling crowd at On the Border on the weekends. Their guacamole is terrific. Always a decent meal at a decent price.

Was this review helpful? Yes
Coatesville, PA
Level Contributor
82 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 82 helpful votes
3 of 5 stars Reviewed January 27, 2015

Let me start off by saying, there call ahead seating needs some serious review. We called ahead and still waited over 30 minutes. Plus they take down your cell number -- which is useless in a loud and crowded environment. All that said, once we were seated we received TOP NOTCH service and the manager personally acknowledged our grievance with... More 

Was this review helpful? Yes
Media, Pennsylvania
Level Contributor
37 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed January 13, 2015 via mobile

Great service great good salsa had just the right kick. Lunch chicken fajitas were fantastic. Would come back again wish there was one closer to home.

Was this review helpful? Yes
Philadelphia, Pennsylvania, United States
Level Contributor
9 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 8, 2015

I have been to On the Border at least 10 times since it opened. And it started out pretty good and then it started downhill. We stayed away for a year and went back recently and were pleasantly surprised. I will be back.

Was this review helpful? Yes
SocialOTB, Manager at On The Border Mexican Grill & Cantina, responded to this review

Thank you for the positive feedback! We are happy that you enjoyed our salsa and chicken fajitas. Thank you for choosing On The Border and we look forward to serving you again. Please come back soon! More 

Shanghai
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed December 31, 2014

I chose to go to On the Border to celebrate my 50th birthday with my family. We were very disappointed, unfortunately. The waitress, Kelly G. was very friendly, but there were just too many things that went wrong. We ordered the New Stacked Nachos to start, but there was very little cheese, and most of it underneath wasn't even melted.... More 

Was this review helpful? Yes
SocialOTB, Manager at On The Border Mexican Grill & Cantina, responded to this review

Thank you for your review. We apologize for the negative visit that you and your family experienced, especially on your birthday. It is always our goal to provide great food and we are sorry that this was not your experience. Please contact our Guest Relations Manager so we can make things right with you. 888-682-6882 Monday – Friday 9am-5pm Central... More 

Macungie, Pennsylvania
Level Contributor
229 reviews
139 restaurant reviews
common_n_restaurant_reviews_1bd8 87 helpful votes
3 of 5 stars Reviewed December 14, 2014

This chain is hit or miss. Some have good food. Some have good service. Very few have both. Some have nothing. This one has hits and misses in everything but overall average says it best. Was driving through saw it and tried it. Nothing that makes me want to stay away or come back for.

Was this review helpful? Yes

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Additional Information about On The Border Mexican Grill & Cantina

Address: 102 Barlett Avenue, Exton, PA 19341
Phone Number: (484) 870-3181
Location: United States  >  Pennsylvania (PA)  >  Exton
Open Hours:
Sunday 11:00 am - 10:00 pm
Monday 11:00 am - 10:00 pm
Tuesday 11:00 am - 10:00 pm
Wednesday 11:00 am - 10:00 pm
Thursday 11:00 am - 10:00 pm
Friday 11:00 am - 11:00 pm
Saturday 10:00 am - 11:00 pm
Average Prices: USD 15 - 20
Cuisine: Mexican

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Restaurant Details

Location and Contact Information

  • Address: 102 Barlett Avenue, Exton, PA 19341
  • Location: United States  >  Pennsylvania (PA)  >  Exton
  • Phone Number: (484) 870-3181

Price and Cuisine

  • Average Prices: USD 15 - 20
  • Cuisine: Mexican
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
10:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from On The Border Mexican Grill & Cantina staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?