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Kwan Original Cuisine

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835 Commercial St SE, Salem, OR 97302-4107
(503) 362-7711
Website
Today
11:00 am - 9:30 pm
Closed now
See all hours
Hours:
Sun 11:30 am - 9:30 pm
Mon - Thu 11:00 am - 9:30 pm
Fri 11:00 am - 10:30 pm
Sat 11:30 am - 10:30 pm
Dining options: Dinner, Reservations, Takeout, Delivery, Late Night

TripAdvisor Reviewer Highlights

Read all 88 reviews
Visitor rating
  • 39
    Excellent
  • 10
    Very good
  • 10
    Average
  • 9
    Poor
  • 20
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Most recent review
Took our plates before we were done

We have been loyal customers for years. I don't know if Mrs. Kwan and the staff were having a difficult evening, but from the moment we walked in, this was not a good experience. We had to wait 20 minutes for our order to be taken and mine wouldn't have been taken at all if I hadn't stopped the... read more

2 of 5 starsReviewed February 28, 2015
OregonTransplant12
Good for:
  • Dinner
  • Reservations
  • Takeout
  • Delivery
  • Late Night
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88 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
1 review
2 of 5 stars Reviewed February 28, 2015 NEW

We have been loyal customers for years. I don't know if Mrs. Kwan and the staff were having a difficult evening, but from the moment we walked in, this was not a good experience. We had to wait 20 minutes for our order to be taken and mine wouldn't have been taken at all if I hadn't stopped the server... More 

Was this review helpful? Yes
Fullerton, California
Top Contributor
156 reviews 156 reviews
71 restaurant reviews
97 helpful votes 97 helpful votes
1 of 5 stars Reviewed February 23, 2015

Decor is like something out of a Quentin Tarantino movie, we were delighted by the giant Buddha in the lobby, and are great fans of the unique and unusual; however, on the day we visited (about 1:30pm on a Sunday) there was a long line as for some reason there was only one person working front of house and she... More 

Was this review helpful? Yes
Salem, Oregon
1 review
5 of 5 stars Reviewed February 20, 2015

I've been going to Kwan's for over 30 years. As a young single woman, I would splurge the Friday after payday once a month for dinner out and Kwan's was my favourite place to go as I felt very comfortable there dining alone. He and his wife, Bo, are like old friends. He often suggests a new dish for me... More 

Was this review helpful? Yes
Walla Walla, WA
Top Contributor
91 reviews 91 reviews
79 restaurant reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed February 7, 2015

Strawberry Chicken? I chose the Chop Suey because I like it but I will be back to try some of the other tantalizing items on the menu. The chop suey was filled with interesting vegetables besides the customary celery, onions, bean sprouts, etc. The iced oolong tea was excellent. My son had a szcheuan dish that was also excellent. Mr.... More 

Was this review helpful? Yes
Salem, Oregon
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed January 9, 2015

The best wor wonton I have had was at Kwan's. Mr. Kwan is very proud of his creation and says loyal customers will come in from out-of-town especially for this masterpiece! The order is big enough for up to four diners but I ordered it for myself with the thought of bringing at least half of my bowl home for... More 

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Salem, Oregon
Contributor
11 reviews 11 reviews
10 restaurant reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 9, 2015

Kwan's has been around for a long time and my friend's grandmother likes to go there everytime they are in town. I go for the company because I really don't care for their food. I have been there four times and have been disappointed each time. Even the egg flower soup was not great. On the brighter side, I've always... More 

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Keizer
Top Contributor
50 reviews 50 reviews
35 restaurant reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed January 2, 2015

I am just going to start off with suggesting that you AVOID this place completely!!! And go to Lum Yuen. The prices are ridiculous for the terrible taste and size portion. There is no tea. The egg flower soup had no egg in it. It was more like broth with raw carrots in it. The rice was gross and hard.... More 

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
6 restaurant reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 2, 2014

They will not sub anything on the menu. We wanted a differenct kind of rice. Would not budge. So we got up and left. The owner asked us what the problem was as we were leaving, and they said that was their policy. I said for maybe $.25 cents, they lost a $30 dinnner. Won't be going back. We have... More 

Was this review helpful? Yes
Portland, OR
Top Contributor
216 reviews 216 reviews
82 restaurant reviews
179 helpful votes 179 helpful votes
3 of 5 stars Reviewed October 14, 2014

I cook Chinese food and visit Chinese restaurants wherever I travel. Kwan's was a major disappointment, especially considering that it has been a success in Salem for decades. On my recent visit with a friend, we ordered two seemingly very different dishes and hot and sour soup. The soup was interesting, I'll say that, but completely unauthentic, even tasting slightly... More 

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salem
Senior Contributor
43 reviews 43 reviews
26 restaurant reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed September 29, 2014

Kwans used to be outstanding but the place has fallen on hard times. The food is bland and gummy and the service is 3rd rate...

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Restaurant Details

Location and Contact Information

  • Address: 835 Commercial St SE, Salem, OR 97302-4107
  • Location: United States  >  Oregon (OR)  >  Salem
  • Phone Number: (503) 362-7711

Price and Cuisine

  • Average Prices: USD 0 - 8
  • Cuisine: Chinese
Open Hours
Sunday
11:30 am - 9:30 pm
Monday
11:00 am - 9:30 pm
Tuesday
11:00 am - 9:30 pm
Wednesday
11:00 am - 9:30 pm
Thursday
11:00 am - 9:30 pm
Friday
11:00 am - 10:30 pm
Saturday
11:30 am - 10:30 pm

Questions & Answers

Questions? Get answers from Kwan Original Cuisine staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?