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Chili's Grill & Bar

$$
Mexican, American, Southwestern, Barbecue
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512 Shawnee Mall Dr, Shawnee, OK 74804-1317
405-395-9070
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TripAdvisor Reviewer Highlights

Read all 23 reviews
Visitor rating
  • 1
    Excellent
  • 4
    Very good
  • 9
    Average
  • 7
    Poor
  • 2
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3 of 5 stars
Just average

We stopped for lunch while traveling. Felt the server mis-lead us on our order. She asked us if we wanted fries or onion rings. We said onion rings--only to find out later that there was an extra charge. She made no mention of this when she took our order. Food was okay.

3 of 5 starsReviewed February 3, 2015
Pam M
,
Spanish Fort, Alabama
via mobile
Good for:
  • Large groups
  • Bar scene
  • Families with children
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23 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Memphis, Tennessee
Level Contributor
22 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 7, 2015

Ordered online for two adults and two children. Arrived a few minutes early (7:39 PM July 2) and our order was not ready. Brianna was our cashier. She immediately checked our order to make sure the write-up was correct. She then assembled what was not ready and confirmed that our order was complete. Exceptional service and a nice young lady.... More 

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OLATHE
Level Contributor
23 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed July 3, 2015

The cook forgot to put pizza sauce / tomato sauce on the pizza. It was dry & TERRIBLE. She took one bite & quit. I tasted it & didn't blame her. On the other hand, my chicken quesadilla was wet, tasteless, & drippy. This is the worst meal I've ever had in a restaurant. We like other Chili's in K.C.... More 

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Little Rock, Arkansas
Level Contributor
355 reviews
277 restaurant reviews
common_n_restaurant_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed May 17, 2015

My wife and I were hungry on our way back to Little Rock from the OK Craft Beer Fest in OKC so we stopped here to get some food. There was a 20 minute wait for a table but always no wait if you want to sit at the bar. So we did just that. We both ordered a water... More 

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Spanish Fort, Alabama
Level Contributor
189 reviews
100 restaurant reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed February 3, 2015 via mobile

We stopped for lunch while traveling. Felt the server mis-lead us on our order. She asked us if we wanted fries or onion rings. We said onion rings--only to find out later that there was an extra charge. She made no mention of this when she took our order. Food was okay.

Was this review helpful? Yes
Moore, Oklahoma
Level Contributor
287 reviews
201 restaurant reviews
common_n_restaurant_reviews_1bd8 171 helpful votes
3 of 5 stars Reviewed November 4, 2014

Positives: easy access from I-40, food consistent with other Chili's stores Negatives: convoluted entry to parking, disinterested staff We've eaten at here quite a few times across the years, but our immediately preceding visit was several years ago with family. This time only my wife and I were present. Back in those days this restaurant was a solid choice for... More 

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Shawnee, Oklahoma
Level Contributor
30 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed November 3, 2014

We are long time Chilis fans. We have eaten at least 5 times at the Shawnee Chilis in 2014 and although the food is adequate, the service is consistently poor and the time to get food is double the standard set at multiple other Chilis locations. We normally eat Steak Fajitas. My wife loved them this time and I did... More 

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Tecumseh, Oklahoma
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed October 7, 2014

After we got seated and waitress got our drink order, she disappeared. After waiting about 15 minutes, we considered leaving. But decided to wait little longer as we were already seated. Waitress came within the next 5 minutes and apologized that she had asked another waitress to take our order but nobody is listening to her. Also had to ask... More 

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Shawnee, Oklahoma
Level Contributor
288 reviews
181 restaurant reviews
common_n_restaurant_reviews_1bd8 102 helpful votes
3 of 5 stars Reviewed May 27, 2014

Husband and I decided to give this place another try for lunch mid-week. It was crowded but we could be seated at a table in the bar area immediately so we took it. We decided to split the bacon burger with fries and we both had Cokes. Our server Kylie W was fine but kitchen service was terribly slow. Kylie... More 

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Nashville, Tennessee
Level Contributor
87 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed April 20, 2014

Food taste was average, over priced for averaged tasting food. Service person seemed to be in a hurry therefore average service. Cleanliness .......... yep....average. if in the area I will not eat here.

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1 review
3 of 5 stars Reviewed February 15, 2014

I took car side food to go a few weeks ago...and my steak was burnt (supposed to be medium) and the rest of the food was cold and not what I ordered ...called and complained and received vouchers to return ..went to Chili's last night (giving them another try)...the server was great BUT the food was wrong AGAIN..and I didn't... More 

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Restaurant Details

Location and Contact Information

  • Address: 512 Shawnee Mall Dr, Shawnee, OK 74804-1317
  • Location: United States  >  Oklahoma (OK)  >  Shawnee
  • Phone Number: 405-395-9070

Price and Cuisine

  • Average Prices: USD 20
  • Cuisine: Mexican, American, Southwestern, Barbecue

Restaurant Characteristics

  • Good for: Large groups, Bar scene, Families with children

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?