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Chili's Grill & Bar

512 Shawnee Mall Dr, Shawnee, OK 74804-1317
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Ranked #52 of 109 restaurants in Shawnee
Price range: $0 - $20
Cuisines: American, Southwestern, Barbecue, Mexican
Good for: Families with children, Bar scene, Large groups
Restaurant details
Good for: Families with children, Bar scene, Large groups
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16 reviews from our community

18% Recommend
Rating summary
Date | Rating
  • English first
  • Any
English first
Shawnee, Oklahoma
Top Contributor
261 reviews 261 reviews
168 restaurant reviews
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed May 27, 2014

Husband and I decided to give this place another try for lunch mid-week. It was crowded but we could be seated at a table in the bar area immediately so we took it. We decided to split the bacon burger with fries and we both had Cokes. Our server Kylie W was fine but kitchen service was terribly slow. Kylie... More

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Nashville, Tennessee
Top Contributor
69 reviews 69 reviews
35 restaurant reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed April 20, 2014

Food taste was average, over priced for averaged tasting food. Service person seemed to be in a hurry therefore average service. Cleanliness .......... yep....average. if in the area I will not eat here.

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1 review
3 of 5 stars Reviewed February 15, 2014 via mobile

I took car side food to go a few weeks ago...and my steak was burnt (supposed to be medium) and the rest of the food was cold and not what I ordered ...called and complained and received vouchers to return ..went to Chili's last night (giving them another try)...the server was great BUT the food was wrong AGAIN..and I didn't... More

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Senior Contributor
25 reviews 25 reviews
25 restaurant reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 14, 2013

I'm not a big fan of franchise restaurants and try not to visit these institutions. Occasionally I've found my way into one, this was one of those exceptions. The food at all of these places is the same for the most part. I ordered a Smokehouse Burger sans the dreadful BBQ sauce. I ordered the beef medium rare, it arrived... More

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Top Contributor
149 reviews 149 reviews
119 restaurant reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 1, 2013

Visited Chilis for business lunch. Had a tight schedule because in the past, the service here has been slow. Happy to report that the service was excellent. She greeted us immediately and our glasses were never empty. Had the lunch combo-soup was delicious and mini burgers were good. Finished lunch in plenty of time!

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2 reviews
1 of 5 stars Reviewed May 30, 2013

My boyfriend and I walked in told them how many we had they sat us down at a table. No drinks offered and no waitress seen. Our guests arrived and still nothing. Finally I asked the manager for our waitress. We ordered our drinks and appetizers, those out in a timely manner. Not really busy due to it being a... More

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Empire City, Oklahoma, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 26, 2013

Food took about 45 min to arrive after ordering and it was cold and tough. The wait to get a table was 40 min. so we had been waiting over an hour for food that was not good at all.

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Dallas, Texas
Top Contributor
52 reviews 52 reviews
22 restaurant reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed March 21, 2013

The waitress sat us down without even looking at us. She threw the menus down and walked off. We should have left then. We asked for water with lemon. I saw her stop by the bar and pick up the lemon wedges with her fingers and put them in our glasses. Food was served and mine was cold. My husband... More

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Oklahoma City, Oklahoma
Senior Contributor
21 reviews 21 reviews
15 restaurant reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed February 26, 2013

We used to go to Chilis a lot in Shawnee. But they have had a lot of turnover, and since the new people have come in the service is horrible. We now try to think of anywhere else that we can go instead of going to Chilis in Shawnee.

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Prague, Oklahoma
Top Contributor
72 reviews 72 reviews
39 restaurant reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed December 29, 2012

My son and I arrived at 11:05 on a Wednesday morning. There were only 5-6 people in restaurant, and both our hostess and waitress were polite and prompt. I ordered the lunch ham and cheese and my son a kid's hamburger. After about 20 minutes they had seated three more tables. After 30 minutes I received my salad, and at... More

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