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Cheesecake Factory

Certificate of Excellence
$$$
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148 Crocker Park Blvd, 148 Crocker Park Boulevard, Westlake, OH 44145-6986
440-808-1818
Website
Today
11:30 am - 11:00 pm
Open now
See all hours
Hours:
Sun 10:00 am - 11:00 pm
Mon - Thu 11:30 am - 11:00 pm
Fri - Sat 11:30 am - 12:30 am
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Takeout, Late Night, Dessert
Good for:
Families with children
Large groups
Special occasions

TripAdvisor Reviewer Highlights

Read all 224 reviews
Visitor rating
  • 89
    Excellent
  • 73
    Very good
  • 39
    Average
  • 12
    Poor
  • 11
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Always great

I have eaten here a number of times, always great never had a bad experience. I have been to other Cheese Cake Factories and this one stands up to the rest. The Godiva chocolate cheese cake is amazing, a must.

4 of 5 starsReviewed March 19, 2015
Robert S
,
Fairview Park, Ohio
Good for:
  • Families with children
  • Large groups
  • Special occasions
Add Photo Write a Review

224 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Lakewood, Ohio
1 review
3 of 5 stars Reviewed April 12, 2015

Service was slow and waitress was not friendly food came out warm at best but very hot plates. Did not feel welcomed

Was this review helpful? Yes
Massillon, Ohio
Top Contributor
124 reviews 124 reviews
64 restaurant reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed April 2, 2015

We've been to several different Cheesecake Factory restaurants. The decor is always beautiful, food is always amazing. Seriously, we've never had a bad meal at Cheesecake Factory! We were in a group of 6. One of our friends has a bad gluten allergy. The servers went out of their way to make sure everything served to her was gluten free.... More 

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Lagrange, Ohio
Contributor
18 reviews 18 reviews
14 restaurant reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed March 24, 2015 credit card Amex Card Member Review

We had a great lunch with a fantastic server at our last visit to the Cheesecake Factory. Parmesan crusted chicken with angel hair pasta was cooked perfectly! Looking forward to visiting again soon...and of course, you have to take home dessert.

Was this review helpful? Yes
Fairview Park, Ohio
Senior Reviewer
9 reviews 9 reviews
4 restaurant reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 19, 2015

I have eaten here a number of times, always great never had a bad experience. I have been to other Cheese Cake Factories and this one stands up to the rest. The Godiva chocolate cheese cake is amazing, a must.

Was this review helpful? Yes
Sheffield Lake, Ohio, United States
Senior Contributor
27 reviews 27 reviews
26 restaurant reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 19, 2015

This restaurant is very over priced. Big menu and delicious cheesecake. They don't give seniors discounts and I have never seen any coupons for them. The food was good but by the time we got out of there our bill was over $45. before the tip. Service was good and once we were seated our order was prompt. We went... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 18, 2015

Excellent appetizers, pastas, and chicken dishes The service was excellent -- wait staff was very helpful

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Tucson, Arizona
Senior Contributor
38 reviews 38 reviews
21 restaurant reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 18, 2015

One of the few restaurant chains that we will eat at. I had the shepherd pie (excellent) and Lulu had fettuccine with chicken (excellent as well) . The décor reminds me of dining out in Vegas. Nice location to walk around afterward. Ordered off the lunch menu and the portions were still filling.

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Perry, Michigan
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 10, 2015 credit card Amex Card Member Review

Our server, Jasmine (sp?) was the absolute best! The food was delicious, as usual. Not to mention the cheesecake.

Was this review helpful? Yes
United States
Top Contributor
126 reviews 126 reviews
88 restaurant reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed March 9, 2015 via mobile

I had the lettuce wraps and really enjoyed them, a bit messy but very good. My hubby had the new double bacon burger with a side salad and enjoyed his meal as well. I had a glass of house merlot and he had an iced tea. We were a bit surprised that our bill was aprox $45.00, wow. I did... More 

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Cleveland, Ohio
Senior Contributor
28 reviews 28 reviews
28 restaurant reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed March 9, 2015 via mobile

First impression was WOW this place is nice,really nice. Service was very slow. Prices are thru the roof. $8 for a slice of cake really ?? But the place is packed with people wanting to pay more than they should be paying. Lol. I doubt I'd go back unless with friends that pick this place. My sister always bragged about... More 

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Restaurant Details

Location and Contact Information

  • Address: 148 Crocker Park Blvd, 148 Crocker Park Boulevard, Westlake, OH 44145-6986
  • Location: United States  >  Ohio (OH)  >  Westlake
  • Phone Number: 440-808-1818

Price and Cuisine

  • Average Prices: USD 21 - 30
  • Cuisine: American

Restaurant Characteristics

  • Good for: Families with children, Large groups, Special occasions
Open Hours
Sunday
10:00 am - 11:00 pm
Monday
11:30 am - 11:00 pm
Tuesday
11:30 am - 11:00 pm
Wednesday
11:30 am - 11:00 pm
Thursday
11:30 am - 11:00 pm
Friday
11:30 am - 12:30 am
Saturday
11:30 am - 12:30 am

Questions & Answers

Questions? Get answers from Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?