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Cheesecake Factory

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148 Crocker Park Blvd, 148 Crocker Park Boulevard, Westlake, OH 44145-6986
440-808-1818
Website
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Today
11:30 am - 11:00 pm
Closed now
See all hours
Hours:
Sun 10:00 am - 11:00 pm
Mon - Thu 11:30 am - 11:00 pm
Fri - Sat 11:30 am - 12:30 am
Dining options: Breakfast, Lunch, Dinner, Late Night, Reservations, Seating, Takeout, Waitstaff

TripAdvisor Reviewer Highlights

Read all 268 reviews
Visitor rating
  • 105
    Excellent
  • 90
    Very good
  • 46
    Average
  • 14
    Poor
  • 13
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
First Time, impressed by the variety of choices!

We had never been to the Cheesecake Factory. Gorgeous restaurant (quite dark to read the menu). Extensive menu choice - great for the teens. Not a high end place, but price quality - excellent!

4 of 5 starsReviewed 4 days ago
UnVentdeFolie
,
Canada
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268 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
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cleveland, oh
Level Contributor
30 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Our waiter was a little rude. I was ordering the omelet in which you pick the ingredients and as I was naming off what I wanted he yelled out "you can only pick 4". I was very embarrassed and the menu did not indicate the limit was 4. Our food was OK but not great. We ordered cheesecake and we... More 

Helpful?
Thank neorocks
Canada
Level Contributor
191 reviews
111 restaurant reviews
common_n_restaurant_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We had never been to the Cheesecake Factory. Gorgeous restaurant (quite dark to read the menu). Extensive menu choice - great for the teens. Not a high end place, but price quality - excellent!

Helpful?
Thank UnVentdeFolie
Dallas, Texas
Level Contributor
234 reviews
155 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 1 week ago

Very popular chain restaurant in a shopping center with limited and/or metered parking. I had to wait in line to get to the cashier to change my bills into quarters, run out to put money in the meter, and then run back in to wait for a table. Once seated, the service was friendly. I ordered a Shrimp with Angel... More 

Helpful?
Thank oceanpalace
Westlake, Ohio
Level Contributor
12 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I find this restaurant to be very overrated. Though some of the cheesecake can be delicious it is extremely expensive. The decor is over the top and unattractive; certainly not a cosy dining atmosphere.

Helpful?
Thank LynneDDHH
Greenwich, Ohio
Level Contributor
26 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Ate here Friday Jan 22, and Lauren M waited on us. She did a great job, truly friendly and attentive. As usual the food was great too. My filet was cooked just the way I asked , thumbs up to Michael L, and we all loved our desserts. Only flaw is that you have to take half your food home... More 

Helpful?
Thank Lynn W
Toledo, Ohio
Level Contributor
13 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The food was good and the staff was very helpful. However this restaurant is crazy busy even at 4 o'clock in the afternoon. They need to either take reservations or do call ahead seating. There was not even good options of places to wait.

Helpful?
Thank kariskay
Warren
Level Contributor
10 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Had the mini cheeseburgers and fries. They were delicious. Then we had cheesecake. Always a great experience . The place is beautiful! Service was excellant.

Helpful?
Thank Patricia A
Ohio
Level Contributor
157 reviews
109 restaurant reviews
common_n_restaurant_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It had been a while since I had been to Westlake (College), but met up with some friends over the holiday at the Cheesecake Factory. Beautiful building, great location and amazing food. Service was great, even with all the kids running around. Excellent!

Helpful?
Thank Hop2It2day
Vermilion, Ohio
Level Contributor
107 reviews
73 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed January 1, 2016

A great place to relax and grab a bite in between shopping. Not just for desserts. ..we had a couple appetizers that filled us up so much , when our sandwich/soup order came it needed to be boxed for home. PORTABELLA, AVOCADO AND ZUCCHINI FRIES were breaded and fried and served with a dipping sauce. Fabulous. THAI LETTUCE WRAPS were... More 

Helpful?
Thank MichelleMM2014
Avon Lake, Ohio
Level Contributor
14 reviews
10 restaurant reviews
3 of 5 stars Reviewed January 1, 2016

Not a huge fan of there food, but they do have excellent desserts! Nice bar area if looking to grab a cocktail. Better options at Crocker Park to eat at than this one.

Helpful?
Thank babyjack435

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Restaurant Details

Location and Contact Information

  • Address: 148 Crocker Park Blvd, 148 Crocker Park Boulevard, Westlake, OH 44145-6986
  • Location: United States  >  Ohio (OH)  >  Westlake
  • Phone Number: 440-808-1818

Price and Cuisine

  • Average Prices: USD 21 - 30
  • Cuisine: American, Pizza

Restaurant Characteristics

  • Good for: Large groups, Special occasions, Families with children
Open Hours
Sunday
10:00 am - 11:00 pm
Monday
11:30 am - 11:00 pm
Tuesday
11:30 am - 11:00 pm
Wednesday
11:30 am - 11:00 pm
Thursday
11:30 am - 11:00 pm
Friday
11:30 am - 12:30 am
Saturday
11:30 am - 12:30 am

Questions & Answers

Questions? Get answers from Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?